NICHOLAS NOGUEZ (786)-488-4001•
[email protected] • www.linkedin.com/in/nicholasnoguez • Miami, FL
EXECUTIVE SUMMARY Self-Motivated, highly coachable and organized young bilingual professional with over 4 years of customer service experience. A professional who applies strong work ethic, determination, and great leadership skills to become a valuable resource.
EDUCATION University of Central Florida Bachelor of Science in Business Administration Major: Marketing on the Professional Sales Track GPA: 3.3 Dean’s List (Spring 2017, Fall 2017, Spring 2018)
Orlando, FL August 2018
UCF PROFESSIONAL SELLING PROGRAM Professional Selling Program Member, 2017-2018 Cohort • 1 of 31 students accepted into a highly competitive cohort for the top-ranked professional sales program in the nation • Performed a total of 6 real world sales role-plays with sales managers and C-level executives • Mentored a total of 3 professional sales students by the end of the program, assisting with role-plays and supporting the application process to the program • Maintained an average of 92% in all 6 extensive role-plays • Received 2 scholarships of $500
EXPERIENCE Ultimate Software Weston, FL Marketing Intern September 2018-Present • Utilize tools such as Salesforce and ZoomInfo to target specific leads from Fortune 500 organizations for the members of the inside sales team • Analyze over 5,250 prospects in Salesforce by continuously updating information • Consistently exceeded 6-10 warm lead weekly, by utilizing Drift chat to communicate with prospects • Contributed to $660k of sales through inbound leads in 2 months Wyndham Vacation Ownership Orlando, FL Frontline Sales Representative Intern May 2017-July 2017 • Received the award of Top Summer Intern of 2017 at Wyndham Vacation Ownership based on individual performance • Influenced over 100 credit applications and assisted managers with the recommendations to clients • Completed 2-month’s worth of sales training in 2 weeks • Assisted clients with credit applications that resulted in $5 million in sales for the month of July Fisher Island Community Association Miami Beach, FL Mailroom Associate November 2014-May 2016 • Recorded all incoming packages and entered information into company database • Performed inventory of mailroom supplies and recorded counts • Handled over $300-$2,000 amounts of cash daily, retained customer confidentiality to the highest degree • Assisted a minimum of 30 members per day with packaging, labels, and ensured for proper seals Membership Associate June 2014-November 2014 • Performed administrative duties such as filing, screening phone calls and taking messages • Provided excellent customer service by building strong relationships with over 1300 residents and members • Delivered over 30 packages to members or residents on daily basis