Nicholas Brealey Publishing 2007 Catalogue

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New

Speed Lead: Faster, Simpler Ways to Manage

People, Projects and Teams in Complex Companies Kevan Hall “We all want our companies to be faster, simpler and easier to run. This refreshing blend of challenging ideas and practical tools shows us how.” Karl Kahofer, Group President, Rubbermaid

Global Diversity:

Winning Customers and Engaging Employees within World Markets

Old-fashioned skills are too expensive and too slow to use in complex companies. Speed Lead distills the experience of more than 35,000 people in over 200 of the world’s leading companies. The resulting radical view has enabled organizations to unravel the spaghetti of complexity, reduce project cycle times, and curb the costs of unnecessary travel.

Ernest Gundling, Anita Zanchettin and Aperian Global Mastering global business requires that leaders and managers understand the differences that exist within countries as well as between them. Drawing on the authors’ years of experience in country, Global Diversity presents the key cultural variables relevant in 8 major markets: China, Egypt, India, Japan, Mexico, Russia, UK and US. Each country is explored in depth, specifically its cultures within cultures, and recommendations are made for realizing local market opportunities. A six-step plan for developing an effective diversity strategy leverages the true variety that exists within each country.

Kevan Hall is the founder and CEO of Global Integration Ltd, with clients such as Microsoft, Nokia, JP Morgan, and GlaxoSmithKline. NB | ISBN: 1-85788-374-8 | 224 pp | JAN 07 | $29.95 | UK £20.00

Conflict across Cultures:

A Unique Experience of Bridging Differences Michelle LeBaron and Venashri Pillay

Dr. Ernest Gundling is co-President and Anita Zanchettin is Director, Global Inclusion for Aperian Global, the largest privately held intercultural management consulting firm, born out of the merger of Meridian Resources Associates, Inc. and Eaton Consulting Group.

Cultural differences among members of a group, be it a multinational business team or a multinational family, are frequently the source of misunderstanding and conflict. Using stories from a variety of cultures to illustrate techniques for resolving or at least reducing culture-inspired conflicts, LeBaron, Pillay and contributors from around the globe demystify the intricate and important relationships between conflict and culture and identify the tools and skills that make for successful conflict resolution.

NBI | ISBN: 1-904838-09-X | 300 pp | OCT 06 | $35.00 | £20.00 UK

The Cult of the Luxury Brand:

Inside Asia’s Love Affair with Luxury Radha Chadha and Paul Husband The Cult of the Luxury Brand explores how and why an amazing “luxeplosion” is rocking Asia, sweeping up not just the glitzy upper crust, but secretaries clutching their Burberry bags and junior executives sporting Rolex watches. Worldleading retail consultants draw on over 150 interviews with industry experts, market studies in 10 countries, and the authors’ collective experience all across Asia. It demonstrates how the continent’s massive economic and social transformation is dismantling centuries-old ways of defining one’s place in society. Radha Chadha is one of Asia’s leading marketing experts. Chadha Strategy Consulting in Hong Kong (www.chadha-strategy.com) advises companies operating in Asia on all areas relating to brand. Paul Husband is a leading retail center planning and development consultant. Husband Retail Consulting meets the demands of Asian developers for worldstandard retail (visit www.husband-retail.com). NBI | ISBN: 1-904838-05-7 | 30 0 pp | J AN 07 | $35 .00 | £ 20 .00 UK

Michelle LeBaron is professor of law and director of the UBC Program on Dispute Resolution. Venashri Pillay is a senior researcher with ACCORD in South Africa. IP | ISBN: 1-931930-22-8 | 224 pp | OCT 06 | $29.95 | £16.99 UK

Success with Asian Names: A Practical Guide to Getting It Right in Business and Everyday Life Fiona Swee-Lin Price Have you every wondered how to address Asian people in correspondence? Been unsure how to pronounce an Asian name? Dr. Fiona Swee-Lin Price has developed an essential reference guide, covering names from 14 languages as well as key language groups from the Indian subcontinent. Important for business people and travelers alike, the book explains cultural differences, variations in writing systems and the diversity of name structures. Dr Fiona Swee-Lin Price is a specialist in managing cultural diversity and runs training programs on the correct use of Asian names. N B | I S B N : 1 - 8 5 7 8 8 3 - 7 8 - 0 | 2 5 6 p p | M AY 0 7 | $ 1 9.95 | £12.99 UK

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New

Forthcoming

Islam & Muslims (PB Original)

Misadventure in the Middle East:

Mark Sedgwick

Henry Hemming

A Guide to Diverse Experience in a Modern World

The need to understand Islam and Muslims has never been greater, both because of conflicts that dominate the news and because of the increasing presence of Muslims in Western societies. There are many books that explore Islam, and dozens that introduce the Western reader to various Muslim societies (usually Arab ones). Islam & Muslims is the first to bring together both, explaining Islam in theory and in practice across the diverse Muslim world. Readers learn not just what Islam says about everything from the nature of God to marriage to prayer to politics, but also how individual Muslims (traditional or modern, devout or barely observant) apply teachings in everyday life. “Islam & Muslims is up-to-date, well-informed, insightful and sympathetic without being evasive.” — Michael Cook, author of The Koran: A Very Short Introduction Dr. Mark Sedgwick is an associate professor of modern Middle East history at the American University in Cairo, Egypt, where he specializes in the history of Islam. IP | ISBN: 1-931930-16-3 | 6 x 9 | 276 PP | APR 06 | PB | $24.95 | £14.99 UK

The Cultural Advantage (PB Original)

A New Model for Succeeding with Global Teams Mijnd Huijser The Cultural Advantage introduces a powerful new tool for international companies to overcome the obstacles inherent in global teams. The Model of Freedom helps individuals distinguish between personal and cultural behavior, and allows them to contribute better teamwork. Most of Huijser’s experience comes from multinational organizations, and the insights are applicable to a wide variety of groups, helping achieve better results on a national level, an organizational level and even a small unit level when differing cultures exist. The Cultural Advantage shows how to convert tensions in corporate culture to sources of energy, leveraging the advantage of culture for best results. Mijnd Huijser worked in joint assignments with Geert Hofstede’s Training Institute and Fons Trompenaars’ THT Consultancy. He is the co-author of Profit of Peace: Corporate Responsibility in Conflict Regions (Greenleaf, 2005). Among his many clients are 3M, Accenture, Unilever, Philips, KLM, NissanRenault, Canon, Clifford Chance, PWC and the Universities of Amsterdam and Frankfurt. IP | ISBN: 1-931930-28-7 | 6 x 9 | 168 PP | PB | $27.95 | £14.99 UK

Travels as Tramp, Artist and Spy

“A once-in-a-lifetime journey, full of youthful ebullience and idealism, but self-aware, too, and brave.” Colin Thubron, author of Shadow of the Silk Road

When a scruffy young artist sets out post 9/11 in a beat-up pick-up called Yasmine to make a portrait of the Middle East, he has no idea what he will find or how he will live. Henry Hemming spends a year traveling throughout the Middle East revealing an unpredictable Middle East that is in no way represented by the nightly news. His extraordinary journey takes him from the drug-fuelled ski-slopes of Iran via some of the region’s secret beaches, army barracks, police cells, nightclubs, torture chambers, brothels and artists’ studios to a Fourth of July party with GIs in one of Saddam Hussein’s former palaces. In order to finish his portrait, he must go to Baghdad to find a fabled artistic renaissance — but the trip could cost him his life. Hemming sees what he himself represents to the various people he encounters…British spy, Muslim extremist, jihadist, bohemian, tramp, streetcleaner, and from time to time, an artist. Henry Hemming has written extensively in periodicals such as Islamica, Resurgence, Nomad and The Middle East. His book Off Screen, depicting images and artwork from his Middle East journey, was widely celebrated throughout the art world. NB | ISBN: 1-85788-395-0

| 304 PP | APRIL 07 | $19.95 | £12.99 UK

Exchange Student Survival Kit Revised Edition Bettina Hansel and AFS The Exchange Student Survival Kit has become the essential guide for young people traveling abroad, helping them better understand the unique experience of international exchange programs and avoid common problems that may occur in the course of their adjustment to a new culture, a new family, a new school and a new community. Based on her years of professional involvement with AFS Intercultural Programs, Dr. Hansel has filled the book with examples taken from the experiences of dozens of exchange students from a broad spectrum of cultures. The Exchange Student Survival Kit is the first thing to pack for students going abroad! Bettina Hansel is Head of Research & Evaluation, AFS International, based in New York City. AFS is a leader in intercultural learning and offers international exchange programs in over 50 countries around the world through independent, not-for-profit AFS organizations. IP | ISBN: 1-931930-31-7 | 6 x 9 | 150 PP | MAY 07 | $22.95 | £12.99 UK

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Recently Published Kids Like Me (PB Original)

Understanding Arabs (4th Edition)

Judith M. Blohm and Terri Lapinsky

Margaret K. Nydell

Voices of the Immigrant Experience

Kids Like Me profiles more than 25 real, foreign-born adolescents and young adults now living in U.S. communities. These stories are intended to help U.S.-born students to understand the backgrounds of classmates from other cultures, foster intercultural sensitivity and encourage people to help newcomers adjust. Also includes discussion questions, self-directed activities and research ideas that can be used in a classroom, club or community setting. The second section of the book consists of more than 100 pages of activities and resources for teachers and parents. “. . . a valuable resource for educators, volunteers and staff of youth organizations. Globalization’s young faces and voices come alive in Kids Like Me.” — Frances Hesselbein, former National Executive Director of the Girl Scouts of the USA and Chairman of Leader to Leader Institute Judith M. Blohm is a cross-cultural educator and training consultant in Washington, D.C. She is also the author of Where in the World Are You Going? (Intercultural Press, 1996). Terri Lapinsky is Country Program Director – Brazil for the American Center for International Labor Solidarity in Sao Paulo, Brazil.

A Guide for Modern Times

A Washington Post Bestseller From the rise of fundamentalism to the historically uneasy relationship between the Arab world and the West, Understanding Arabs brings today’s complex issues into clearer focus. Comprehensive and objective, Understanding Arabs covers such topics as beliefs and values, religion and society, the role of the family, friends and strangers, relations between men and women, social formalities and communication styles. The survey of differences and similarities among Arab countries is extensively researched and revised for this edition. Updated to reflect the complex events that are playing out on the world stage, this wholly revised fourth edition contains new chapters on Islamic Fundamentalism and Anti-Americanism and an updated and expanded chapter on Arabs and Muslims in the West. Margaret K. Nydell is currently a visiting Associate Professor at Georgetown University and a highly esteemed Arabist. Dr Nydell has lectured on Arabic language and Arab cultural orientation since 1969. She lives in Washington, DC.

IP | ISBN: 1-931930-21-X | 5 1/2 x 8 1/2 | 288 PP | APR 06 | PB | $22.95 | £12.99 UK

IP | ISBN: 1-931930-25-2 | 6 X 9 | 288 PP | 2005 | PB | $21.95 | £12.99 UK

When Cultures Collide (Third Edition)

Health Matters

Leading Across Cultures Richard Lewis

“An authoritative roadmap to navigating the world’s economy.” — The Wall Street Journal

Capturing the rising influence of culture and the seismic changes throughout many regions of the world, cross-cultural expert and international businessman Richard Lewis has significantly broadened the scope of his seminal work on global business and communication. Now covering more than 60 countries and every major region in the world, this updated and expanded 3rd edition of When Cultures Collide continues to break new ground. Building on his powerful LMR model, Lewis gives leaders and managers practical strategies to embrace differences and work successfully across an increasingly diverse business culture. Richard D. Lewis is the chairman of Richard Lewis Communications, an international institute for cross-cultural and language training with offices in more than a dozen countries. He lectures and consults worldwide with clients that include Mercedes-Benz, Nokia, Rolls Royce, Volvo, Deutsche Bank and Unilever. Among his many books are Finland: Cultural Lone Wolf and The Cultural Imperative. NBI | ISBN: 1-904838-02-2 | 7 X 9 1/4 | 624 PP | 2005 | PB | $35.00 | £19.99 UK  NICHOLAS BREALEY PUBLISHING featuring INTERCULTURAL PRESS

A Pocket Guide for Working with Diverse Cultures and Underserved Populations Michele Yehiele Dr. PH and Mark A Grey, PhD An indispensable handbook for healthcare professionals and social service providers who encounter diverse cultures day after day, Health Matters is based on the highly successful handbook written for the state of Iowa that has sold successfully throughout the nation and abroad. Included in this brand new, expanded guide is a summary of the experience of these cultural groups in the U.S., strategies for how providers can understand and give culturally appropriate care and chapters on the cultural patterns, health practices and underlying belief systems of underserved groups. Dr. Michele Yehieli is the founder and Executive Director of the Iowa Project EXPORT Center of Excellence in Health Care Disparities. Dr. Mark A. Grey is the Director of the Iowa Center for Immigrant Leadership and Integration. IP | ISBN: 1-931930-20-1 | 5 x 8 | 168 PP | 2005 | PB | $15.95 | £9.99 UK

Also of interest: Culture and the Clinical Encounter, pg. 14

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Country Guides Au Contraire!

!

ELLING

Figuring out the French

BEST-S

Gilles Asselin and Ruth Mastron What makes the French so…well, French? As a culture the French are fiercely independent yet seductively romantic, deeply conservative yet avant-garde, dispassionately rational yet dramatically emotional. For anyone involved in interactions with the French, whether in business or government, as a student or trainer or armchair devotee of crossing cultures, Au Contraire! unearths the often invisible cultural forces that govern behavior. Asselin and Mastron draw on their frontline experience as consultants and trainers, on expatriate students and practitioners living and working in both countries, and on their research of hundreds of professionals in business and government to offer the best and most useful analysis and advice on French-American intercultural relations. Going beyond the obvious, this bilingual and bicultural author team explores what lies behind what we see: the assumptions, attitudes, patterns of thought and beliefs that make the French so uniquely French. “Au Contraire is the culture book on the French that Americans have been waiting for.” — George Simons, Diversophy International IP | ISBN: 1-877864-82-X | 5 1/2 x 8 1/2 | 308 PP | 2001 | PB | $24.95 | £12.99 UK

Modern-Day Vikings

A Practical Guide to Interacting with the Swedes Christina Johansson Robinowitz and Lisa Werner Carr Many people think of Sweden as a compilation of four stereotypes: sex, suicide, socialism, and spirits. Unfair and just plain incorrect according to Christina Johansson Robinowitz and Lisa Werner Carr, this bicultural author team. True to its title, the book traces many of Sweden’s cultural traits back to its Viking heritage: self-sufficiency, fairness, egalitarianism, and democracy. But this just scratches the surface; the authors also examine the famous “cradleto-grave” social democracy and the social and economic challenges brought on by immigration and other twenty-first century changes. Robinowitz and Carr explore the values underlying modern Swedish culture, such as lagom (moderation), the law of Jante (personal modesty), communication styles, and business practices. A most enjoyable chapter is “The Seasons and their Power,” where readers get a glimpse of the complete Swede” as characterized by the four seasons especially the Summer Swede. IP | ISBN: 1-877864-88-9 | 5 1/2 x 8 1/2 | 216 PP | 2001 | PB | $25.95 | £16.99 UK

From Nyet to Da (Third Edition) Understanding the Russians Yale Richmond An excellent, clear explanation of the differences and similarities between Russian and western/ American culture. — Book News

Finland, Cultural Lone Wolf Richard D. Lewis Finland, Cultural Lone Wolf is the story of an accomplished nation and her extraordinary people. Pursuing a “Lone Wolf ” policy, Finland raised itself from a struggling, warbattered state in 1945 to one of the most developed countries in the world. The exponential rise of Nokia from tire and timbers to leading the world’s telecommunication industry is indicative of the Finns and their characteristic business style. These remarkable people speak a language unique in its origins and have kept their cultural identity intact despite the influences of powerful neighbors, Sweden and Russia.

From Nyet to Da illuminates the dynamics of traditional Russian culture in the framework of contemporary events. Yale Richmond enlightens readers about virtually every aspect of Russian life, covering social and interpersonal skills as well as the underlying cultural assumptions and values of the Russian people. Business executives, educators, students, governmental or nongovernmental officials will gain new insights from this sympathetic yet even-handed treatment of the Russian people. IP | ISBN: 1-877864-16-1 | 5 1/2 x 8 1/2 | 228 PP | 2003 | PB | $23.95 | £14.99 UK

Uniquely qualified to write about Finland, bestselling author Richard Lewis traces the fascinating Finnish origins, as well as her history, geography, values and culture. His extensive experience with Finnish business provides him with keen insight on leadership style, negotiation strategies, and the uniquely Finnish suomi-kuva (Finland image). Lewis shines when describing Finnish humor, complete with hilarious jokes and stories. Finland, Cultural Lone Wolf shows a nation and a writer at their best.

From Da to Yes:

IP | ISBN: 1-931930-18-X | 6 x 9 | 224 PP | 2004 | PB | $24.95 | £15.99 UK

IP | ISBN: 1-877864-30-7 | 5 1/2 x 8 1/2 | 320 PP | 1995 | PB | $29.95 | £14.99 UK

Understanding the East Europeans Yale Richmond

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It’s All Greek to Me!

A Tale of a Mad Dog & an Englishman, Ruins, Retsina — and Real Greeks John Mole

Spain is Different (Second Edition) Helen Wattley-Ames

“Sun, Sheep and Sea, Ruins, Retsina — and Real Greeks A love affair with Greece . . . A little whitewashed house with a blue door and blue shutters on an unspoilt island in a picturesque village next to the beach with a taverna round the corner!”

Spain is Different focuses on the uniqueness of both the Spanish people and their culture and on examining what effect the differences have on the way Spaniards and Americans relate to and interact with each other. Explore how Spain has evolved from a travel destination — a source of “sun and cheap wine”— to a dynamic modern society.

This was the dream of the Mole family in search of a piece of Greek paradise. But a beautiful view and a persuasive local prompted the impulsive purchase of:

Helen Wattley-Ames delves into Spain’s past and discusses certain aspects of culture important in cross-cultural interactions: society and the individual, relationships, language and communication, and work and play.

“A tumbledown ruin on a hillside with no water, no electricity, no roof, no floor, no doors, no windows and twenty years of goat dung!” John Mole tells of the back-breaking yet joyous labors of fixing up his own Arcadia and introduces a warm, generous and garrulous cast of characters who helped (and occasionally hindered) his progress: “Welcome to our village. Meet Elpida who cures bad backs with a raw eggs; Ajax the canny, death-dealing butcher; beautiful Eleni yearning for Dusseldorf; Mole’s mutinous and frequently skeptical family; and Hector, their dog, a mutant specially bred to frighten little children, who met his destiny on Evia.”

IP | ISBN: 1-877864-71-4 | 5 1/2 x 8 1/2 | 152 PP | 1999 | PB | $19.95 | £10.99 UK

Germany

Unraveling an Enigma Greg Nees Greg Nees offers an insider’s perspective on what it means to be a German in this thoughtful examination of German culture. He does so as would a German — methodically, thoroughly, and with an eye to historical underpinnings.

An Englishman and a Greek village bond over bottles of ouzo, whisky and wine finding each other sometimes bizarre, often baffling yet always entertaining. Here is timeless rural Greece — catch it before it goes. John Mole has been at home in Greece for thirty years. He has had a varied international career, from banking in the USA and Athens to jacket potato restaurants in Russia. He is also a well-known author of comic novels and the perennial bestseller Mind Your Manners. He has British, Irish and U.S. residency.

Nees covers everything from modern German history, to major German cultural themes to how these cultural characteristics structure German communication patterns.

NB | ISBN: 1-85788-375-6 | 5 1/16 x 7 3/4 | 354 PP | MAY 2006 | PB | $14.00 | £7.99 UK

Exploring the Greek Mosaic

A Guide to Intercultural Communication in Greece Benjamin J. Broome This introduction to Greek values and behavior aims to challenge readers to move beyond their image of an archaic and at times anarchic civilization to a richer appreciation of contemporary Greek society. Benjamin Broome explains the importance of history in Greek culture and examines the “cornerstones of Greek culture” — community, family and religion — and how these are manifest in daily life. Broome also includes a revealing analysis of fundamental characteristics of the Greek mindset and how they are revealed in the work environment. IP | ISBN: 1-877864-39-0 | 5 1/2 x 8 1/2 | 192 PP | 1996 | PB | $22.95 | £12.99 UK

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Germany is a valuable tool for students, business people, and others wishing to understand the dynamics of cross-cultural interaction between Germans and Americans. IP | ISBN: 1-877864-75-7 | 5 1/2 x 8 1/2 | 216 PP | 2000 | PB | $24.95 | £12.99 UK

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Vietnam Today

Learning to Think Korean

Mark A. Ashwill with Thai Ngoc Diep

L. Robert Kohls

A Guide to a Nation at a Crossroads

Vietnam stands at a crossroads. Located in the geographical center of Southeast Asia, Vietnam is a complex mixture of the ancient and the modern. A Soviet-style legacy contrasts with an emerging Western-style market economy. Vietnam is faced with pressing political, social and economic challenges, and yet it is full of hope and potential. Here is a first look at Vietnam in the twenty-first century, a nation undergoing rapid change and opening up to the world. Dr. Mark Ashwill paints a broad picture of Vietnam, past and present, and explores today’s defining issues. Readers come to understand how a two-thousand-year history of foreign invasion, occupation and war has deeply influenced the Vietnamese character. Yet the struggle against opposition has infused the Vietnamese with a fierce spirit of nationalism and caution in their dealings with foreigners. Building relationships and trust as a prelude to doing business are critical to the Vietnamese, whether at home or abroad. IP | ISBN: 1-931930-09-0 | 6 x 9 | 211 PP | 2004 | PB | $22.95 | £14.99 UK

With Respect to the Japanese A Guide for Americans John C. Condon Unexpected difficulties (and opportunities) are encountered when people from different cultures live, work, and socialize together. This book describes the Japanese behaviors that may be encountered when Americans interact with the Japanese, the reason(s) for the behaviors, and suggestions for dealing with them. Readers discover what will embarrass, motivate, irritate, and earn the respect of the Japanese with whom they are trying to communicate. IP | ISBN: 0-933662-49-1 | 5 1/2 x 8 1/2 | 110 PP | 1984 | PB | $14.95 | £9.99 UK

Border Crossings:

American Interactions with Israelis Lucy Shahar and David Kurz Israeli border crossings—challenges to authority, breaching of taboos, self confidence expressed in a forceful communication style—are both a puzzle and an attraction for many Americans. Border Crossings is the first in-depth examination of the cultural differences between Americans and Israelis in both professional and social settings. Written for North Americans in regular contact with Israeli colleagues, clients, or friends, Border Crossings provides an analysis of the culture in contrast to American culture, case studies based on real situations, and exercises and coping strategies for Americans trying to overcome the cultural barriers that separate them from their Israeli counterparts.

A Guide to Living and Working in Korea

In Learning to Think Korean, L. Robert Kohls provides critical insights based on personal experience and explores Korean values — traditional values, value changes over the past forty years, and projected values for the early decades of the twenty-first century. Kohls is equally insightful when it comes to discussing the cultural patterns and practices of the workplace; he takes up management style, personnel issues, networking and “pull,” negotiating style, persistence, key Korean business relationships, and more. IP | ISBN: 1-877864-87-0 | 5 1/2 x 8 1/2 | 270 PP | 2001 | PB | $35.00 | £16.99 UK

Encountering the Chinese (Second Edition)

A Guide for Americans

Hu Wenzhong and Cornelius L. Grove To understand the complex culture of China is a daunting task, but Hu Wenzhong and Cornelius Grove have risen to the challenge. They provide a practical and sensitive cross-cultural analysis of Chinese culture along with insights into how best to communicate and interact with Chinese people. As the economic and diplomatic climate in China has changed, the frequency of contact between Chinese and Americans has increased in all areas: business, academic, scientific, professional, personal and cultural. Relying on Hu’s innate knowledge of Chinese culture and Grove’s American perspective including his substantial experience in China, this is an in-formative and practical handbook for cross-cultural interaction. IP | ISBN: 1-877864-58-7 | 5 1/2 x 8 1/2 | 230 PP | 1999 | PB | $24.95 | £14.99 UK

Turning Bricks into Jade

Critical Incidents for Mutual Understanding among Chinese and Americans Mary Margaret Wang, Richard W. Brislin, Wie-zhong Wang, David Williams and Julie Haiyan Chao The Chinese are fond of using four-character phrases, known as cheng yu, to improve their writing style. One such idiom is pao zhuan yin yu. Translated literally, this would be “throw bricks attract jade.” It can also express the idea of throwing out something of little value to induce a potential business partner to offer something more valuable. The authors of Turning Bricks into Jade, a more idiomatic rendering of pao zhuan yin yu, like to think of each critical incident in this collection as a brick, which, when combined with similar bricks, good sense and effort, can be used to construct relationships more valuable even than jade. IP | ISBN: 1-877864-81-1 | 6 x 9 | 246 PP | 2000 | PB | $34.95 | £19.99 UK

IP | ISBN: 1-877864-31-5 | 6x9 | 185 PP | 1995| PB | US $25.00 NICHOLAS BREALEY PUBLISHING featuring INTERCULTURAL PRESS 

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Into Africa

Intercultural Insights Yale Richmond and Phyllis Gestrin

Thumbs Up Australia

In this thorough, lively and carefully researched book, authors Yale Richmond and Phyllis Gestrin explore the complex cultures of contemporary sub-Saharan Africa and bring them to life. Into Africa provides valuable intercultural insights for those who are interested in doing business or working with organizations in sub-Saharan Africa, for professors of African studies, for trainers and development assistance professionals, and for anyone else who wishes to learn more about this dynamic part of the world.

Hitchhiking the Outback Tom Parry

On the Road meets Down Under in this really rough guide to the adventures of an English hitchhiker and his reluctant French girlfriend in the Australian Outback. Thumbs Up Australia is one man’s witty account of the real Outback through encounters with eccentric characters on its dusty roads: from a yarnspinning opal miner turned mechanic, to the grizzled Aboriginal elder with his tales of dreamtime, to the Dutch hitchhiker who paused at a commune 20 years ago and never left. We see a country of opportunity and uninhibited freedoms, of mountains and beaches and thousands of miles of nearly uninhabited wilderness and, as our travelers come to realize, people whose pioneer spirit is very much alive. The perfect antidote to the packaged outback, essential reading for anyone bound for the bush — or dreaming of it from an armchair.

IP | ISBN: 1-877864-57-9 | 5 1/2 x 8 1/2 | 305 PP | 1998 | PB | $32.00 | £12.99 UK

Living in the USA (Sixth Edition) Alison Lanier, revised by Jef C. Davis Now in its sixth edition, Living in the USA is the comprehensive guide to attitudes, customs, manners and daily life in the United States. Some of the new material and significantly revised chapters explain American cultures, the evolving American family and changing immigration regulations. Also included are 21st Century issues such as the continued rise in religious fundamentalism in the U.S. and abroad and the tension between security and personal liberties. Short-term visitors to the U.S. will find advice for surviving customs and immigration, finding an apartment, doing business, obtaining health care, and navigating the supermarket, bank and post office.

Tom Parry is a journalist on the Daily Mirror. He has written for Traveller, France and Global Adventure. He first hitchhiked around Australia at the age of 18. Now, he lives in London (and the Outback). NB | ISBN: 1-85788-390-X | 8 1/2 x 5 1/4 | 256 PP | Sept 2006 | PB | $18.50 | £9.99 UK

What’s This India Business? Offshoring, Outsourcing and the Global Services Revolution Paul Davies A global services revolution is taking the business world by storm, as India becomes the world’s back office provider. From call centers and claims processing to human resources, accounting and even legal operations, service jobs are migrating from the West to India by the thousands each year. Rich in examples and expert advice, this nuts-and-bolts guide shows what it takes to surge ahead of market trends, build a sustainable new business model, and unleash the power of Indian businesspeople to gain an advantage. Paul Davies takes you behind the scenes to show you how to select the right business partner from the myriad of Indian companies that all seem to present a similar face to the West. NBI | ISBN: 1-904838-00-6 | 6 1/4 x 9 1/4 | 238 PP | 2004 CL | $29.95 | £20.00 UK

Also of interest: Global Call Centers, see page 23

IP | ISBN: 1-931930-19-8 | 6 x 9 | 264 PP | 2004 | PB | $24.95 | £12.99 UK

Latino Culture

Also by Nilda Chong: The Latin Patient, see page 14

A Dynamic Force in the Changing American Workplace Nilda Chong and Francia Baez Written for mainstream managers, supervisors, and employees who work with Latinos, Latino Culture is the first book to fully explore the nuances of Latino culture in the workplace. First-generation Latinas and successful professionals, Chong and Baez bring a profound understanding of the experience of working with Latinos and working as Latinos in the United States. The authors provide valuable insights regarding: Latino values, communication styles and the striking differences in behavior and experience between generations. Colorful vignettes, real life stories and Cultural Pointers reveal the diversity of Latino culture, illuminating differences in values, education, country of origin and many other factors. IP | ISBN: 1-931930-13-9 | 6 x 9 | 240 PP | 2005 | PB | $27.95 | £15.99 UK

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The Mullah With No Legs and Other Stories Ari B. Siletz

Available Again “A beautiful and inspiring collection. At a time of heightened tensions and widespread misunderstanding, The Mullah with No Legs a opens a window into the soul of Iran.” -Reza Aslan, author of No god but God: The Origins, Evolution, and Future of Islam

Mexicans & Americans

Cracking the Cultural Code Ned Crouch Steeped in the richness of Mexican culture and history, Ned Crouch helps us understand the most critical elements that determine what works and what doesn’t when Mexicans and Americans come together in business: our different views of time, of space, and our construction and use of language. He debunks the mañana stereotype and offers specific advice on how to cross the cultural divide that separates us.

The Mullah With No Legs provides a view of Iran not often seen. Ari Siletz writes about a boy growing up in Iran, studying in England, a move to America, and his family and friends. Not shying away from Iran’s violent upheaval or its complex response to the West, these stories deliver an antidote to the Associated Press version of Iran. Through accounts of the everyday experiences of Iranian people, The Mullah With No Legs shows that the world is not quite so disparate as it seems; that, in fact, there are common bonds of human-ness that connect us all. As striking as his cross-cultural and human perspective is Siletz’s mastery of both the short-story form and the English language. His use of words, at once poetic and unerring, creates images and characters memorable for their vividness and originality.

From Guadalajara to Indianapolis, real business examples and dozens of personal dialogues from waiters to CEOs demonstrate common Mexican and American mindsets. Mexicans & Americans show how Mexicans and American gringos can work and succeed together.

IP | ISBN 1-877864-10-2 | 6x9 | 192 PP | 1992 | PB | $21.95

Bridging Hemispheres

American Ways (Second Edition)

A Guide for Foreigners in the United States Gary Althen American Ways covers all the basic needs of the foreign student or businessperson, from understanding American society to making one’s way in daily life. Gary Althen discusses customs, cultural values, politics, education, religion, male/female relationships, behavior in public places, business, and nonverbal communication. To help newcomers understand Americans, Althen has greatly expanded a section on individualism and has reconceptualized his chapter “Ways of Reasoning.” Other enhanced sections include the concept of friendship, major changes in family structure and values, culture shock and adjustment, the Internet and e-mail, and additional helpful activities for learning about American culture. IP | ISBN: 1-877864-99-4 | 5 1/2 x 8 1/2 | 295 PP | 2002 | PB | $24.95 | £12.99 UK

Good Neighbors (Second Edition)

Communicating with the Mexicans John C. Condon “Rarely do books grow in importance in their subsequent editions. John Condon’s Good Neighbors is one that increases in value for our times. This brief text does not deal exhaustively with all the facets of Mexican culture, but it does sort out and address in real depth critical historical, social, and practical facets of Mexican culture, illuminating where our values and communication styles run afoul of each other. Rooted in solid historical fact, Good Neighbors dissolves our assumptions about Mexico and its people and about the U.S.A. and assists us with insights and information that can make a difference in how we deal with each other.” - George Simons, Ph.D. www.diversophy.com IP | ISBN: 1-877864-53-6 | 5 1/2 x 8 1/2 | 104 PP | 1997 | PB | $20.00 | £11.99 UK

NB | ISBN: 1-85788-342-X | 6 x 9 | 260 PP | 2004 | PB | $22.95 | £14.99 UK

Understanding Spanish-Speaking South Americans Skye Stephenson So much the same yet so different, the nine Spanish-Speaking nations of South America are united by similar cultural themes yet differentiated by ethnicity and race, degree of European immigration, geographical influences, and temperament. Skye Stephenson does a masterful job of weaving the dual threads of Spanish political and religious history, often referred to as the sword and the cross, into a tapestry of cultural insights for these fascinating and diverse countries: personalisimo, class, gender, identity, dignity, the importance of appearances, and more. These insights are then applied to the workplace as well as to personal relationships. IP | ISBN: 1-877864-91-9| 5 1/2 x 8 1/2 | 398 PP | 2003 | PB | $32.95 | £19.99 UK

Mindsets:

The Role of Culture and Perception in International Relations (Second Edition) Glen Fisher Mindsets offers an insightful analysis of the roles of culture and perceptions on the international stage. An experienced Foreign Service Officer, scholar and researcher examines how these cultural lenses filter our view of the world and our reactions to international activities. Fisher writes in accessible, non-technical terms and gives both real examples and concrete suggestions for discovering the hidden forces at work in global events. With an important new chapter on ethnic conflict, Mindsets helps us understand the deep roots of clashes between and within nations. Rwanda, Turkey, Iran and Iraq are just a few of the examples of underlying conflict that need to be understood in context of culture and perception. IP | ISBN 1-877864-54-4 | 6X9 | 213 PP | 1997 | PB | $29.95 NICHOLAS BREALEY PUBLISHING featuring INTERCULTURAL PRESS 

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The Yin and Yang of American Culture A Paradox Eun Y. Kim Is American culture the new global culture? Eun Kim traveled extensively throughout Asia, listening to what people had to say about American culture, much of it negative. But like it or not, most people also realized that American culture has been seeping into their lives, and that their perceptions of the U.S. are formed largely from media portrayals and brief interactions with Americans. Reminiscent of de Tocqueville’s perspective on nineteenth century America, Kim’s book takes an Eastern view of our culture and places it in the context of Asian value sets. IP | ISBN: 1-877864-85-4 | 5 1/2 x 8 1/2 | 252 PP | 2001 | PB | $28.95 | £17.99 UK

Our Souls to Keep

Black/White Relations in America George Henderson

“With candor, balance, and the wisdom that comes only with experience, George Henderson reaches out to whites and calls us to cross the racial divide. I highly recommend Our Souls to Keep for any sensitive white reader willing to take up that challenge.” — Morris Dees, Southern Poverty Law Center

George Henderson offers us a personal and unflinching look at black/white relations in the United States. Using autobiography, analysis and scholarship, Henderson offers a greater understanding of racism and prejudice and challenges all to evaluate the future of race relations in America. IP | ISBN: 1-877864-65-X | 5 1/2 x 8 1/2 | 269 PP | 1999 | PB | $29.95 | £15.99 UK

American Cultural Patterns (Revised Edition) A Cross-Cultural Perspective

Edward C. Stewart and Milton J. Bennett This classic study was originally written in 1972 by Edward Stewart and has become a seminal work in the field of intercultural relations. In this edition, Stewart and Milton J. Bennett focus on practical applications as well as on those dimensions of American culture critical to understanding the dynamics of American society. They analyze American cultural patterns and values in four dimensions: Form of Activity, Form of Social Relations, Perception of the World, and Perception of the Self.

Reading Between the Signs (Second Edition) Intercultural Communication for Sign Language Interpreters Anna Mindess “A dazzling application of the tools of intercultural communication to illuminating Deaf and hearing cultures and their differences . . . This is a book for everyone interested in Deaf culture.” — Harlan Lane, Author of When the Mind Hears and The Mask of Benevolence

Used in interpreter training programs worldwide, Reading Between the Signs has become a primary resource for students, working interpreters and other professionals. With the collaboration of three distinguished Deaf consultants, Mindess explores the implications of cultural differences at the intersection of the Deaf and the hearing worlds. New chapters discuss recent changes in technology and the profound effects on Deaf culture and interpreting. New and expanded sections on the multicultural communities within the Deaf world address the values and needs of Deaf people who are Asian American, African American, Latino and American Indian. Anna Mindess has worked as a sign language interpreter in business, legal, educational, medical, video relay and performing arts settings for over twenty-five years. IP | ISBN: 1-931930-26-0 | 6 x 9 | 312 PP | JUNE 06 | PB | $34.95 | £19.99 UK

Reading Between the Signs Workbook A Cultural Guide for Sign Language Students and Interpreters Anna Mindess Written as a companion to Reading Between the Signs, this workbook is arranged to correspond with chapters in the book and translates theory to practice through exercises and activities. It expands the focus of Reading Between the Signs on two key topics in Deaf culture: the relativity of politeness and the distinction between direct and indirect communication styles, both of which are important elements in comparing American Deaf and mainstream cultures. Exercises with the imaginary, tongueincheek Miss Deaf Manners and Miss Hearing Manners allow readers to better comprehend the sometimes puzzling differences of culturally appropriate behavior. The book also helps readers to explore their own culture as well as the American Deaf culture in ways that reveal the differences between the two. IP | ISBN: 1-931930-03-1 | 7 x 10 | 150 PP | 2003 | PB | $25.00 | £16.99 UK

IP | ISBN: 1-877864-01-3 | 6 x 9 288 PP | 1991 | PB | $27.50 | £14.99 UK

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Bestsellers by Craig Storti Craig Storti directs Communicating Across Cultures, a cross-cultural training firm. A Peace Corps veteran and trainer, he specializes in the design and delivery of seminars in cross-cultural adjustment, repatriation and diversity.

Cross-Cultural Dialogues

Americans at Work

74 Brief Encounters with Cultural Difference

A Guide to the Can-Do People

Cross-Cultural Dialogues is a collection of brief conversations between an American and someone from another country and culture. Each dialogue contains at least one breach of cultural norms, which the reader is challenged to figure out. And a challenge it is: the exchanges are so brief and innocuous that even the wariest among us is caught off guard by the dialogue’s hidden subtleties.

Whether you work with Americans face-to-face, communicate with them by telephone or e-mail or interact together in a virtual team, Americans at Work reveals the subtle and the not-so-subtle aspects of American culture in the workplace.

IP | ISBN: 1-877864-28-5 | 6 x 9 | 150 PP | 1994 | PB | $22.95 | £12.99 UK

Learn about straight talk, American style, and how Americans aren’t always as direct as they say they are. Find out why Americans are deeply conflicted about power: they crave it but hate to be caught craving it. Knowing how Americans work with each other will help you predict their reactions and, more important, their expectations of you. And if you are American, you will better understand your own behavior and be able to work more effectively with colleagues from other cultures.

Figuring Foreigners Out A Practical Guide

IP | ISBN: 1-931930-05-8 | 6 x 9 | 216 PP | 2004 | PB | $24.95 | £14.99 UK

The Art of Coming Home Expecting that home will be the way it was when you left? Are you instead shocked to discover that both you and home have changed? The Art of Coming Home offers the solid advice you need to reduce the stress of the transition experience.

Here is the ultimate, self-instructional crosscultural training manual. Concepts at the heart of intercultural communication are addressed in a step-by-step manner and include individualism and collectivism, mono-chronic and polychronic concepts of time and power distance relationships in the workplace. Storti uses cross-cultural dialogues as a sort of pre- and post-test for many of the ideas he introduces — inviting readers to return to them after completing the exercises to analyze them in light of what they have learned. The most amazing part of Figuring Foreigners Out is its universality — it is neither overtly nor implicitly oriented to one culture and therefore can be used by anyone interested in understanding people who are culturally different from themselves.

Veteran trainer, consultant and adventurer Craig Storti takes you step by step through the reentry experience, illuminating the text with quotes and examples from those who have gone before. Storti examines reentry issues for spouses, teenagers, and young children. Whether you are a recent returnee or are just now thinking of moving abroad, The Art of Coming Home is a valuable resource.

IP | ISBN: 1-877864-70-6 | 7 x 9 | 150 PP | 1999 | PB | $26.95 | £14.99 UK

Old World/New World

IP | ISBN: 1-931930-14-7 | 6 x 9 | 216 PP | 2001 | PB | $21.95 | £12.99 UK

Bridging Cultural Differences: Britain, France, Germany and the U.S. Craig Storti has once again shown us how easy it is to go far afield in our attempts to understand, interact, and work successfully with people different from ourselves, this time in three Western European nations. Whether in business or in social encounters, the Germans, French, British, and Americans can understand each other better by focusing on both the explicit and subtle differences among them. In classic Storti style, the author provides fiftyone cross-cultural dialogues and accompanying discussions that guide the reader to look carefully beneath the surface — when we are merely “being ourselves”— to the fundamental differences that are often revealed when we act according to our deepest instincts.

The Art of Crossing Cultures (Second Edition) Adjusting to a new culture and getting along with the local people are two common challenges for nearly everyone who lives and works abroad. Whether in business, diplomacy, education, or as a long-term visitor abroad, anyone can be blindsided by a lack of international knowledge and experience and be caught at a disadvantage. In this second edition of his best-selling The Art of Crossing Cultures, Craig Storti gives voice to the cross-cultural experience and shows what it takes to encounter a new culture and succeed. NB/IP | ISBN: 1-85788-296-2 | 6 x 9 | 158 PP | 2001 | PB | $17.95 | £10.99 UK

IP | ISBN: 1-877864-86-2 | 6 x 9 | 288 PP | 2001 | PB | $25.95 | £15.99 UK

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Expatriate Experience Third Culture Kids

The Experience of Growing Up Among Worlds David C. Pollock and Ruth E. Van Reken What happens to children when they are raised outside their parents’ home country? David Pollock and Ruth Van Reken explore the experiences of those who have become known as “third culture kids” (TCKs) — children who grow up or spend a significant part of their childhood living abroad. Rich with real-life anecdotes, this is one of the first books to fully examine the nature of the TCK experience and its effect on maturing, developing a sense of identity, and adjusting to one’s “passport country” upon return. Pollock and Van Reken offer suggestions for what TCKs, parents, and sponsoring organizations can do to maximize the benefits of the TCK experience — to help the TCK build a strong personal foundation, deal effectively with transition, meet educational needs and, ultimately, return home. NB/IP | ISBN: 1-85788-295-4 | 6 x 9 | 351 PP | 2001 | PB | $19.95 | £12.99 UK

The Expert Expatriate

Your Guide to Successful Relocation Abroad — Moving, Living, Thriving Melissa Brayer Hess and Patricia Linderman

GenXpat

The Young Professional’s Guide To Making a Successful Life Abroad Margaret Malewski GenXpat is the first guide written for the new generation of young, internationally and culturally mobile professionals. These young professionals from “Generation X” — the generation most broadly defined as between the ages of 24 and 39 — are more than 62 million worldwide and have their own unique set of challenges. Often single and in the earlier stages of their careers, GenXpats tend to go into their expat experience dramatically unprepared and underserved. Wrapped up in fast-paced careers that increasingly involve travel and frequent international relocation, many young people find themselves bouncing from one exotic assignment to another at the cost of work/life balance, meaningful relationships and a sense of continuity or connection. Margaret Malewski, who has lived the “GenXpat” life, wrote GenXpat to help young professionals achieve the personal fulfillment they need to succeed in their international careers. IP | ISBN: 1-931930-23-6 | 6 x 9 | 232 PP | 2005 | PB | $24.95 | £12.99 UK

Unrooted Childhoods

Memoirs of Growing Up Global Edited by Faith Eidse and Nina Sichel

Whether you’re the one relocating or the one sending employees, Melissa Brayer Hess and Patricia Linderman have anticipated nearly every aspect of moving overseas. The Expert Expatriate is an easy-to-follow guidebook chock-full of practical and useful suggestions on successfully relocating overseas. The authors, between them, have thirty-one years of experience living abroad, including eleven international moves…they are true global nomads. Many examples and personal stories, culled from years of communicating and commiserating with other expatriates worldwide, are included in the book. From language and host country sponsors to settling children and pets in a new country to special concerns such as health and security to returning home — all the bases of overseas relocation are covered. NB | ISBN: 1-85788-320-9 | 6 x 9 | 288 PP | 2002 | PB | $19.95 | £14.99 UK

Where in the World Are You Going?

“A poignant chronicle of the diaspora of the heart— and the heart’s quest and longing for that universal place called home.” — Ken Wells, The Wall Street Journal

A fusion of voices and deeply personal experiences from every corner of the globe, Unrooted Childhoods presents a cultural mosaic of today’s citizens of the world. In twenty stirring memoirs of childhoods spent packing, writings by both world-famous and first-time authors make universal the story of growing up without the opportunity to ever feel rooted. Isabel Allende, Carlos Fuentes, Pat Conroy, Pico Iyer and Ariel Dorfman contribute powerful and deeply personal accounts of mobile childhoods and the cultural experiences they engender. The memoirs touch on both the benefits and the difficulties of growing up in the ever changing landscape of diplomatic, military and other expatriate communities. NB/IP | ISBN: 1-85788-338-1 | 6 x 9 | 330 PP | 2003 | PB | $23.95 | £14.99 UK

Judith M. Blohm IP | ISBN: 1-877864-44-7 | 8 1/2 x 11 | 64 PP | 1996 | PB | $12.95 | £8.50 UK

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Intercultural Marriage (Second Edition) Promises & Pitfalls Dugan Romano

When in Rome or Rio or Riyadh . . .

Cultural Q & As for Successful Business Behavior Around the World

Author Dugan Romano examines the impact of cultural differences on marriage and offers practical guidelines on how to deal with the complexities and problems involved. She identifies nineteen “troublespots” in such marriages, points at which cultural differences raise issues and create problems that are either not present or are less severe in monocultural marriages. These troublespots range from everyday basics like food, finances, sex and politics to such topics as male/female roles, class and religion.

Gwyneth Olofsson In the course of 16 years of cultural consulting, Gwyneth Olofsson has received thousands of letters, faxes and e-mails asking for advice on deciphering the confusing customs of colleagues and customers from other cultures. The result is a comprehensive selection of those queries and her insightful replies. She has chosen the topics best related to the 33 countries with the largest gross domestic product — those in which business is likely to be done.

IP | ISBN: 1-931930-33-3 | 6 x 9 | 244 PP | 2001 | PB | $19.95 | £10.99 UK

Host Family Survival Kit (Second Edition) IP | ISBN: 1-931930-06-6 | 6 x 9 | 360 PP | 2004 | PB | $35.00 | £15.99 UK

Nancy King and Ken Huff The Host Family Survival Kit brings to life the joys and challenges of being a host family. Nancy King and Ken Huff provide a complete overview of hosting. They thoroughly explore the experience from start to finish including everything from arrival and settling in, to culture shock and how to handle the holidays. This book will be welcomed by veteran host families as well as those contemplating hosting for the first time.

Survival Kit for Overseas Living For Americans Planning to Live and Work Abroad (Fourth Edition) L. Robert Kohls With over 300,000 copies in print, Survival Kit for Overseas Living remains one of the most popular books ever published on an intercultural subject. It provides the reader with straight forward information on the challenges of moving to a new country and the tools needed to overcome obstacles. Written in a fast-paced format with do-it-yourself instructions, Kohls unravels the mysteries of culture and reveals the specific skills that help visitors succeed in their new environment. NB/IP | ISBN: 1-85788-292-X | 6 x 9 | 204 PP | 2001 | PB | $19.95 | £12.99 UK

The New American Expat

IP | ISBN: 1-877864-37-4 | 5 1/2 x 8 1/2 | 215 PP | 1997 | PB | $19.95 | £9.99 UK

Exchange Student Survival Kit Revised Edition

Thriving and Surviving Overseas in the Post 9/11 World

Bettina Hansel and AFS

William Russell Melton The New American Expat is the first book to show Americans how to be safe and secure as well as successful in their overseas assignments. Here is a clear plan for thriving in the experience — with tips on how to find a job, negotiate a compensation package and set up a new home base. Chock-full of checklists and practical advice, Melton also discusses how to reintegrate back home at the end of a long foreign assignment.

IP | ISBN: 1-931930-24-4 | 6 x 9 | 248 PP | 2005 | PB | $24.95 | £14.99 UK

The Exchange Student Survival Kit has become the essential guide for young people traveling abroad, helping them better understand the unique experience of international exchange programs and avoid common problems that may occur in the course of their adjustment to a new culture, a new family, a new school and a new community. Based on her years of professional involvement with AFS Intercultural Programs, Dr. Hansel has filled the book with examples taken from the experiences of dozens of exchange students from a broad spectrum of cultures. The Exchange Student Survival Kit is the first thing to pack for students going abroad! IP | ISBN: 1-877864-17-X | 6 x 9 | 122 PP | 1993 | PB | $18.95 | £10.99 UK

Moving Your Family Overseas Rosalind Kalb and Penelope Welch IP | ISBN: 1-877864-14-5 | 5 1/2 x 8 1/2 | 135 PP | 1992 | PB | $22.95 | £11.99

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Understanding Culture Exploring Culture

Culture from the Inside Out

Gert Jan Hofstede, Paul B. Pedersen and Geert Hofstede

Alan Cornes

Exercises, Stories and Synthetic Cultures

This unique training book contains an abundance of exercises, dialogues, stories and simulations that put Geert Hofstede’s five dimensions of culture into action. Synthetic cultures are the ten “pure” cultural types derived from the extremes of the five dimensions: power distance, collectivism versus individualism, femininity versus masculinity, uncertainty avoidance, and long-term versus short-term orientation. Exploring Culture is an outstanding resource for trainers and educators and an excellent partner to Hofstede’s popular Cultures and Organizations. IP | ISBN: 1-877864-90-0 | 7 x 9 | 264 PP | 2002 | PB | $34.95 | £25.00

Basic Concepts of Intercultural Communication Selected Readings

Edited by Milton J. Bennett The ideas in Basic Concepts form the building blocks of intercultural communication. Bennett has selected the articles carefully and ordered them in developmental sequence with the goal of generating a coherent conceptual picture. IP | ISBN: 1-877864-62-5 | 6 x 9 | 270 PP | 1998 | PB | $29.95 | £16.99

Cultural Intelligence

A Guide to Working with People from Other Cultures Brooks Peterson Packed with dozens of engaging stories, case studies and humorous con-temporary cartoons, Cultural Intelligence is the perfect antidote for overcoming cross-cultural differences, improving workplace communication and building solid business relationships. Using a set of twenty business-oriented dimensions, Dr. Peterson helps you examine your own cultural style and determine that of others in six vital areas: management, strategy, planning, personnel, communication and reasoning. IP | ISBN: 1-931930-00-7 | 6 x 9 | 250 PP | 2004 | PB | $23.95 | £12.99

Travel and Meet Yourself

In this innovative approach to understanding culture and succeeding in business abroad, Alan Cornes shows how our psychological make-up plays a fundamental part in encountering a new city, a new culture, a new environment. Culture from the Inside Out takes readers on a deeply personal journey to discover the first people we meet when stepping on foreign shores: ourselves. Cornes shows us how to learn culture — our own and others — from the inside out. IP | ISBN: 1-931930-04-X | 6 x 9 | 208 PP | 2004 | PB | $24.95 | £14.99

Understanding Cultural Differences Germans, French and Americans Edward T. Hall and Mildred Reed Hall In this era of global trade it is imperative for businesspeople to learn to deal more effectively with their major trade partners and to improve their per-formance overseas. Understanding Cultural Differences will help them maximize the productivity of their most valuable asset — their personnel — and will help them better understand the building blocks of German, French and American cultures so that the collaboration and communication involved in their business relations become more manageable. IP | ISBN: 1-877864-07-2 | 6 x 9 | 208 PP | 1989 | PB | $25.95 | £12.99

Culture and the Clinical Encounter

An Intercultural Sensitizer for the Heath Professions Rena C. Gropper IP | ISBN: 1-877864-43-9 | 6 x 9 | 184 PP | 1996 | PB | $27.50 | £14.99

The Latino Patient

A Cultural Guide for Health Care Providers Nilda Chong The Latino Patient provides an in-depth exploration of Latino diversity; relevant cultural values; health status, beliefs and practices; and effective communication strategies. Nilda Chong has developed an original, practice-oriented model that leads the health practitioner from greeting the patient to ultimately negotiating treatment. It is a provocative book that should be high-priority reading for primary care physicians, nurses, nurse practitioners, physician’s assistants, therapists, clinical psychologists, social workers, and other clinicians. IP | ISBN: 1-877864-95-1 | 6 x 9 | 250 PP | 2002 | PB | $35.00 | £19.99

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Bestselling Books by Richard Lewis Richard D. Lewis is the chairman of Richard Lewis Communications, an international institute for crosscultural and language training with offices in more than a dozen countries. He lectures and consults worldwide with clients that include Mercedes-Benz, Nokia, Rolls Royce, Volvo, Deutsche Bank and Unilever.

The Cultural Imperative

Global Trends in the 21st Century Will the tidal wave of globalization lead us to a bland and uniform cultural landscape dominated by a unified cultural perspective? Will cultural imperialism triumph in the twenty-first century? In The Cultural Imperative, Richard D. Lewis explores these questions and proposes his thesis in this sweeping new book that examines the forces that keep us from taking off our “cultural spectacles” and explains how cultural traits are too deeply embedded to be homogenized, as predicted by so many others. This is the cultural imperative.

When Cultures Collide (Third Edition) Leading Across Cultures

“An authoritative roadmap to navigating the world’s economy.” — The Wall Street Journal

One of the highlights of the book is Lewis’ explorations of “cultural black holes” — cultural aspects that hold such power that they figuratively suck in and obliterate any and all rational arguments or other cultural value sets. Lewis’ Post-9/11 Epilogue adds more than his perspective on the current rise of extremism and terrorism. Nor does he let the West off the hook in his discussion, he reminds us of our cultural myopia and insensitivity, a fitting end to a book on cultural intransigency.

Capturing the rising influence of culture and the seismic changes throughout many regions of the world, cross-cultural expert and international businessman Richard Lewis has significantly broadened the scope of his seminal work on global business and communication. Now covering more than 60 countries and every major region in the world, this thoroughly updated and expanded 3rd edition of When Cultures Collide continues to break new ground. Building on his powerful LMR model, Lewis gives leaders and managers practical strategies to embrace differences and work successfully across an increasingly diverse business culture.

IP | ISBN: 1-877864-98-6 | 6 x 9 | 364 PP | 2002 CL $29.95 | £19.99 UK

Finland, Cultural Lone Wolf

NBI | ISBN: 1-904838-02-2 | 7 X 9 1/4 | 624 PP | 2005 | PB | $35.00 | £19.99 UK

Finland, Cultural Lone Wolf is the story of an accomplished nation and her extraordinary people. Pursuing a “Lone Wolf ” policy, Finland raised itself from a struggling, warbattered state in 1945 to one of the most developed countries in the world. The exponential rise of Nokia from tire and timbers to leading the world’s telecommunication industry is indicative of the Finns and their characteristic business style. These remarkable people speak a language unique in its origins and have kept their cultural identity intact despite the influences of powerful neighbors, Sweden and Russia. IP | ISBN: 1-931930-18-X | 6 x 9 | 224 PP | 2004 | PB | $24.95 | £15.99 UK

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Training & Education Communication Highwire

everaging the Power of Diverse Communication Styles Dianne Hofner Saphiere, Barbara Kappler Mikk and Basma Ibrahim deVries Step right up to the exciting three-ring circus of Communication Styles . . . No matter where we live or what we do, we deal with people using a wide variety of communication styles every day. At work, in the marketplace and at home, diversity in communication styles presents rich opportunities, yet too often people misunderstand each other. Communication Highwire is an important breakthrough for managers, team leaders, community leaders, educators, trainers and facilitators as they help individuals and teams overcome frustration, prevent mistakes and save time and money. World-class intercultural trainers and educators share their strategies and techniques — and most importantly, their tools — to leverage diversity in the modern world. IP | ISBN: 1-931930-15-5 | 7 x 9 1/4 | 304 PP | 2002 | PB | $34.95 | £19.99 UK

Developing Intercultural Awareness (Second Edition) A Cross-Cultural Training Handbook L. Robert Kohls and John M. Knight “A superb basic guide to cross-cultural training. Kohls and Knight provide an excellent resource to the international trainer seeking general training tools or looking toward an expanded repertoire.” — Nancy Hartney, NAFSA Newsletter

This basic guide to cross-cultural training contains simulation games, case studies, icebreakers, and other training activities, provided as “resources.” In addition, the authors have mapped out one- and two-day workshops for those looking for a preplanned program. Developing Intercultural Awareness will be valuable for anyone wishing to expand his or her general training or teaching repertoire. IP | ISBN: 1-877864-13-7 | 6 x 9 | 158 PP | 1994 | PB | $25.95 | £14.99 UK

Experiential Activities for Intercultural Learning Edited by H. Ned Seelye

52 Activities for Exploring Values Differences Donna M. Stringer and Patricia A. Cassiday Finally, an entire manual of activities devoted to values exploration. Donna Stringer and Patricia Cassiday are experienced intercultural trainers, who are fully aware of the everexpanding demand for more quality activities for a wide variety of venues. Values exercises can help fill the bill and working with values is bound to stimulate discussion. The authors have written and adapted sound, ready-to-use activities for settings where the exploration of value differences would be beneficial: the workplace, the classroom, human resources programs, ESL classes, corporate diversity training and others. The directions for the activities are easy to follow, and the worksheets can be photocopied and used without special permission. There is something for everyone in this book: those who like hands-on, practical activities; those who prefer experiential exercises; and those who learn best if they can reflect on ideas.

Experiential Activities for Intercultural Learning brings together a collection of thirty-two activities designed to augment the resources and expand the repertoire of trainers and educators concerned with intercultural learning. They focus especially on the development of cultural awareness and crosscultural sensitivity and include simulations, case studies, role plays, critical incidents, and additional individual and group exercises. IP | ISBN: 1-877864-33-1 | 7 x 10 | 248 PP | 1996 | PB | $34.95 | £19.99 UK

Intercultural Sourcebook, Vols. 1 and 2 Cross-Cultural Training Methods

Sandra M. Fowlerr and Monica G. Mumford Both trainers and educators will find the resources in these two volumes essential for bringing real-world experience into the crosscultural learning equation. Volume 1 provides a framework for conceptualizing training methods and applying them in one’s work. Volume 2 brings together the most comprehensive collection of training methods and exercises used by top trainers: self-awareness inventories, videotapes, small group exercises, area studies, the use of cross cultural dialogues, and visual imagery.

IP | ISBN: 1-877864-96-X | 8 1/2 x 11 | 264 PP | 2002 | PB | $49.95 | £29.95 UK

Training Know-How for Cross-Cultural and Diversity Trainers Robert Kohls and Herbert L. Brussow IP | ISBN: 1-877493-04-2 | 8 x 10 | 222 PP | 1995 | PB | $29.95 | £20.99 UK

Volume 1 IP | ISBN: 1-877864-29-3 | 7 x 10 | 248 PP | 1995 | PB | $35.00 | £19.99 UK

Volume 2 IP | ISBN: 1-877864-64-1 | 7 x 10 | 384 PP | 1999 | PB | $35.95 | £19.99 UK

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Games & Simulations Randömia Balloon Factory

BARNGA, 25th Anniversary Edition (PB Original)

A Unique Simulation for Working across the Cultural Divide

A Simulation Game on Cultural Clashes

Sivasailam “Thiagi” Thiagarajan with Raja Thiagarajan

Cornelius Grove and Willa Hallowell

Revised and expanded for its 25th Anniversary, Barnga is the classic simulation game on cultural clashes. Participants experience the shock of realizing that despite their good intentions and the many similarities amongst themselves, people interpret things differently from one another, especially people from different cultures. Players learn that they must understand and reconcile these differences if they want to function effectively in a cross-cultural group. Dr. Sivasailam “Thiagi” Thiagarajan is the Resident Mad Scientist at The Thiagi Group, an organization with the mission of helping people improve their performance effectively and enjoyably. IP | ISBN: 1-931930-30-9 | 7 x 9 1/4 | 136 PP | 2006 | PB | $35.00 | £20.00 UK

In this unique simulation, a group of trainers representing a toy and game company from Richland (a wealthy and powerful Western country) travel to Randömia, a traditional non-Western country, to train the Randömians in techniques for improving product quality and productivity. One unique feature is that the Richlanders — composed of some mixture of U.S. American, Anglo-Canadian, British, Irish, German, Dutch, Belgian, Scandinavian, Australian, or New Zealander participants — play themselves. They receive no cultural rules, unlike the Randömians, who are given specific rules on how to behave. This feature lends authenticity to the simulation. Randömia simulates a realistic business-related problem that many Western managers and trainers experience when they interact with people who have different value-driven behaviors. It is designed for 15 to 35 participants and takes approximately three hours. Balloons for the simulation must be purchased separately.

Ecotonos (Second Edition)

A Multicultural Problem-Solving Simulation Nipporica Associates and Dianne Hofner Saphiere

IP | ISBN: 1-877864-92-7 | 8 1/2 x 11 | 130 PP | 2001 3-ring Binder $75.00 | £50.00 UK

Ecotonos is a tool for engaging in problem solving and decision making in diverse groups. Methods and processes of decision making are examined in four contexts: monocultural groups, multicultural groups, groups where one culture is in the majority, and groups evenly balanced in cultural representation. Participants enhance their understanding of the impact of culture on communication, decision making and problem solving, and they develop skills in interacting effectively in multicultural teams.

An Alien Among Us A Diversity Game Richard B. Powers Whom would you pick to represent Earth on an interplanetary cultural research mission? From a list of twelve candidates, players must select six to join the mission. The selection process involves acquiring information about the candidates and fully engages participants as they play against a group of experts who have all the candidate data. Participants come to understand that differences and diversity are not synonymous with problems and difficulties but rather can enrich human experience.

Ecotonos is a flexible simulation that can be used several times with the same audience for different purposes or to assess progress, and each time participants will have a different experience. The simulation requires at least three hours and from one to three facilitators to work with groups ranging in size from eight to eight hundred. The package includes three sets of culture name buttons, thirty sets of color-coded cultural rule cards, case studies, tasks, and a facilitator’s manual.

An Alien Among Us is designed to be flexible so that facilitators can substitute real-life situations for the interplanetary mission. For example, participants could select six junior executives for a company’s overseas training program, or six police officers to work in multiethnic teams.

IP | ISBN: 1-877864-94-3 | 1997 | Boxed $195.00 | £120.00 UK

Alien requires a minimum of nine players, ages 14 to adult and it takes approximately ninety minutes to play and debrief. The manual is printed on 8.5 x 11 paper for ease of photocopying. IP | ISBN: 1-877864-74-9 | 8 1/2 x 11 | 41 PP | 2001 | PB | $29.95 | £19.99 UK

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Videos Cold Water

The Aliens

Noriko Ogami, Manual by Louis Meucci

Being a Foreign Student

Cold Water is about cross-cultural adaptation and culture shock. It is about diving into a new culture and having it feel, as one foreign student puts it, like a “plunge into cold water.”

Produced by The International Office, Dartmouth College

Twelve Boston University foreign students share their perceptions of their experiences in the U.S. as each of them (plus one American student and three specialists in cross-cultural relations) is interviewed about living and studying in a new culture. The initial focus is on the arrival and immediate post-arrival period and the culture shock which, for most of the interviewees, follows on its heels. It becomes clear that central to the problems encountered are major differences in values and behaviors between the foreign students and the Americans they meet. These are discussed with striking insights by both the students and the specialists and cover a range of basic characteristics of American culture: openness/directness, privacy, attitudes toward time, friendship patterns, informality, and competitiveness.

Filmed by Iga Czarnawska

Filmed at Dartmouth College and made up of excerpts from interviews with Dartmouth International students. The Aliens is typical of the experience of all university international students during their first months in the U.S. The Aliens is divided into seven parts, with excerpts from extensive interviews with six students from Trinidad/Tobago, Kenya, Singapore, Poland, India, and India/Singapore. • The “How Are You?” Question: Why do Americans ask you how you are, then not wait to hear the answer? • Aliens and Higher Education: Why are Americans first-year college students unsure about what they want to study? What is a “liberal education”?

Cold Water is an excellent resource for any program wishing to help its participants better understand the cross-cultural adjustment process and the experience of being a foreigner in the United States. Useful in foreign student, refugee, and teaching assistant orientation programs; briefings for Americans dealing with foreign students; and orientation for exchange students.

• Aliens Study: How can I make sense of American insistence on student professor interaction, cumulative testing, high-tech everything, and dropping or adding courses all the time? • Aliens Make Friends: Why do Americans seem so friendly yet so difficult to get close to? They are so private!

IP | 48 minutes | 1987 | Formats: VHS or DVD | $175.00

• Those Alien Cultures: Why are Americans so ignorant about the rest of the planet?

Cultural Diversity

• Delegates from Outer Space: Who am I? Must I always be an “ambassador” of my country?

At the Heart of Bull

Produced by Bull HN Information Systems Cultural diversity is a business reality. The ability to build bridges between people from different countries and with different ethnic backgrounds is an important business function. Cultural Diversity, the video, is designed to inform and assist people in dealing with ethnic and cultural diversity in the workplace. It will be useful for any company operating globally. It is also recommended for business school courses on global management.

• Staying an Alien: Why can’t I just be myself? The Aliens can be used in its entirety or in sections. The recommended teaching time is approximately 60 minutes for the entire video. IP | 35 minutes | 2001 | Formats: VHS or DVD; closed caption | $175.00

Originally developed by the Human Resources and Communication groups of Bull HN Information Systems, Inc., the video focuses specifically on cultural differences between French and Americans as seen from the perspective of Bull employees. It is a candid, fast-paced look at how employees from both cultures perceive themselves, one another, and the world around them. IP | 28 minutes | 1992 | Formats: VHS or DVD $240.00

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Writing & Words Your Writing Coach:

From Plot to Pitch to Publication Jurgen Wolff

G M I N C O H T F O R

Much Ado about English:

Written by a highly successful author with vast experience in many different kinds of writing - feature films, television, radio, books, newspapers, plays, with writing credits from Hollywood to the BBC, Your Writing Coach shows all aspiring writers how to overcome fear, get past excuses, and start writing! With practical advice on developing your niche, your writing style and your creativity, Jurgen Wolff provides all the strategies needed to become a full time writer and build a successful career. And he reveals secrets of marketing yourself and your work, and the tremendous opportunities in the New Media for writers smart enough to find them.

Up and Down the Bizarre Byways of a Fascinating Language

G M I N C O H T F O R

Richard Watson Todd

Whether you are interested in euphemisms, metaphors or modegreens, double negatives or auto-antonyms, Much Ado About English is a tantalizing taste of the lighter side of language. Learn the origins of common words and the changes they have made over centuries of usage. Figure out why spelling and pronunciation don’t always match up, and see how “silly” came to have seven different meanings! Stroll through the vast landscape of the English language, wander down its illogical, peculiar and idiosyncratic byways, and enjoy a hugely entertaining treat!

Jurgen Wolff is a writer and teacher. He is the author of five books as well as a dozen plays. His film credits include: “Midnight Man” (Showtime), “The Real Howard Spitz,” TV pilots including “The Secret Life of Thomas B (HBO) and episodes: “Relic Hunter,” “Benson,” “ Family Ties,” “The Love Boat,” and many, many more. His most recent work was collaboration on the hit TV series “LOST.” He has consulted to TV companies around the world and written for newspapers from The LA Times to The Times in London.

Richard Watson Todd was raised in England, and holds an advanced degree in Teaching English as a Foreign Language. He has consulted to the World Bank and the Thai Ministry of Education, is the author of seven books, and now lives in Bangkok.

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Business & Management Leadership & Strategy A Strategy + Business Best Book of 2006 Next to Me

Luck, Leadership and Living with Parkinson’s David Jones, Chairman of NEXT; Foreword by Philip Green “David Jones’ story offers anyone living with Parkinson’s the optimism and hope that great achievements — in business and in life — are still possible.” — Michael J. Fox

Next to Me is the story of one man’s unstoppable determination in the face of personal and corporate crisis. Jones takes us behind the scenes of late night deals and boardroom battles in a fast-moving narrative packed with anecdotes, jokes and moving insights. David Jones tells the inside story of the astounding turnaround which saw the NEXT stock market valuation increase from £25 million to £3.5 billion under his leadership. Here he talks for the first time about his battle with Parkinson’s Disease, diagnosed when he was only in his 30s, but kept a secret from everyone except his close family for many years. He reflects on living with Parkinson’s and reveals his own inspirational way of meeting the challenge. David Jones’ story will leave the reader feeling that life is there for the taking, no matter how great the obstacles. NB | ISBN: 1-85788-357-8 | 6 x 9 | 288 PP | 2006 CL $29.95 | £18.00 UK

The Growth Gamble

When Leaders Should Bet Big On New Business And How They Can Avoid Expensive Failures Andrew Campbell and Robert Park; Foreword by Gary Hamel “A timely and valuable contribution to our understanding of the challenges of birthing new businesses…a wealth of deep insights, practical advice, and meritorious admonition. I have no doubt that this thoroughly researched and carefully argued book can help your company gamble more wisely on growth.” — from the Foreword by Gary Hamel, co-author of Competing for the Future

The received wisdom is to try harder, to be more innovative, to take more risk — and almost every company tries. There is only a tiny percentage of management teams who settle for sticking to their core businesses and declining gracefully as the business matures. But the received wisdom is wrong. At least 90% of attempts fail. This book gives managers an alternative. Instead of investing heavily in searching for and experimenting with new growth areas, in developing an innovative culture or in building processes for nurturing new ventures, Campbell advises managers how to be far more selective and to invest in a new business only when the opportunity has a high enough probability of success. NB | ISBN: 1-90483-804-9 | 6 x 9 | 321 PP | 2005 CL | $34.95 | £20.00 UK

Nelson’s Way

Leadership Lessons from the Great Commander Stephanie Jones and Jonathan Gosling; Foreword by N.A.M. Rodger

Thin on Top

Why Corporate Governance Matters & How to Measure, Manage, and Improve Board Performance

Widely admired as a celebrated and effective leader, Lord Nelson’s dynamic approach to leadership and management is translated here with practical and contemporary insights for today’s managers. In Nelson’s Way, Stephanie Jones and Jonathan Gosling explain how Nelson embodies a special brand of leader. Always visible, he bravely led from the front, sharing all the risks, whatever the personal sacrifice and debilitating wounds, to achieve glorious conquests. A participative leader rather than a directive leader, sharing the excitement and initiative of command, he nevertheless bore final responsibility. A manager as well as an inspiring leader, he was concerned about every ship and every seaman, as well as honor and glory. Prepared to die for the cause, he was a leadership legend in his lifetime.

Bob Garratt, Foreword by Robert A.G. Monks

NB | ISBN: 1-85788-371-3 | 6 x 9 | 224 PP | 2006 | PB | $24.95 | £12.99 UK

NB | ISBN: 1-85788-319-5 | 6 x 9 | 256 PP | 2003 CL | $27.00 | £19.99 UK

Taking readers behind the boardroom door, Thin On Top demystifies the role of the CEO. The author debunks the three most widely held organizational myths about the limits of openness and personal power and lays out a system for measuring and managing a new set of competencies for the board, its directors, and the company. In this wake-up call to executives, government regulators and investors, Garratt advocates a back-to-basics approach based on the value of good governance — accountability, honesty and transparency to owners. This book can help to break the cycle of corporate misdeeds, professionalize directing, reduce corruption and ultimately ensure a civil society.

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Business & Management Global Diversity:

Speed Lead: Faster, Simpler Ways to Manage People,

Winning Customers and Engaging Employees within World Markets

Projects and Teams in Complex Companies Kevan Hall

Ernest Gundling, Anita Zanchettin and Aperian Global

“We all want our companies to be faster, simpler and easier to run. This refreshing blend of challenging ideas and practical tools shows us how.” Karl Kahofer, Group President Rubbermaid

Mastering global business requires that leaders and managers understand the differences that exist within countries as well as between them. Drawing on the authors’ years of experience in country, Global Diversity presents the key cultural variables relevant in 8 major markets: China, Egypt, India, Japan, Mexico, Russia, UK and US. Each country is explored in depth, specifically its cultures within cultures, and recommendations are made for realizing local market opportunities. A six-step plan for developing an effective diversity strategy leverages the true variety that exists within each country.

Old-fashioned skills are too expensive and too slow to use in complex companies. Speed Lead distills the experience of more than 35,000 people in over 200 of the world’s leading companies. The resulting radical view has enabled organizations to unravel the spaghetti of complexity, reduce project cycle times, and curb the costs of unnecessary travel. Kevan Hall is the founder and CEO of Global Integration Ltd, with clients such as Microsoft, Nokia, JP Morgan, and GlaxoSmithKline. NB | ISBN: 1-85788-374-8 | 224 PP | JAN 07 | $29.95 | UK 20.00

Dr. Ernest Gundling is co-President and Anita Zanchettin is Director, Global Inclusion for Aperian Global, the largest privately held intercultural management consulting firm, born out of the merger of Meridian Resources Associates, Inc. and Eaton Consulting Group.

The Cultural Advantage (PB Original)

NBI | ISBN: 1-904838-09-X | 300 PP | OCT 06 | $35.00 | £20.00 UK

Mijnd Huijser

The Cult of the Luxury Brand:

A New Model for Succeeding with Global Teams

Inside Asia’s Love Affair with Luxury The Cultural Advantage introduces a powerful new tool for international companies to overcome the obstacles inherent in global teams and shows how to convert tensions in corporate culture to sources of energy, leveraging the advantage of culture for best results. The insights are applicable to a wide variety of groups, helping achieve better results on a national level, an organizational level and even a small unit level when differing cultures exist.

Radha Chadha and Paul Husband The Cult of the Luxury Brand explores how and why an amazing “luxeplosion” is rocking Asia, sweeping up not just the glitzy upper crust, but secretaries clutching their Burberry bags and junior executives sporting Rolex watches. Worldleading retail consultants draw on over 150 interviews with industry experts, market studies in 10 countries, and the authors’ collective experience all across Asia. It demonstrates how the continent’s massive economic and social transformation is dismantling centuries-old ways of defining one’s place in society.

IP | ISBN: 1-931930-28-7 | 6 x 9 | 168 PP | 2006 | PB | $27.95 | £14.99 UK

Radha Chadha is one of Asia’s leading marketing experts. Chadha Strategy Consulting in Hong Kong (www.chadha-strategy.com) advises companies operating in Asia on all areas relating to brand.

When Cultures Collide (Third Edition) Leading Across Cultures Richard Lewis

Paul Husband is a leading retail center planning and development consultant. Husband Retail Consulting meets the demands of Asian developers for worldstandard retail (visit www.husband-retail.com).

Now covering more than 60 countries and every major region in the world, this thoroughly updated and expanded 3rd edition of When Cultures Collide continues to break new ground. Building on his powerful LMR model, Lewis gives leaders and managers practical strategies to embrace differences and work successfully across an increasingly diverse business culture.

NBI | ISBN: 1-904838-05-7 | 300 PP | JAN 07 | $35.00 | £20.00 UK

The Book of Five Rings for Executives

Musashi’s Classic Book of Competitive Tactics

See page 15 for more titles by Richard Lewis

Donald G. Krause

NBI | ISBN: 1-904838-02-2 | 7 X 9 1/4 | 624 PP | 2005 | PB | $35.00 | £19.99 UK

NB | ISBN: 1-85788-133-8 | 5 1/2 x 8 1/2 | 165 PP | 2001 | PB | $14.95 | £8.99 UK

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Coaching the Team at Work ming David Clutterbuck Forthco Written by a leading consultant and author of nearly 50 books, Coaching the Team At Work bridges the gap between what is known about team learning and coaching and the practical experience of managers and team coaches. Even in organizations that have made strides towards becoming coaching cultures, the focus has been on the individual, often the executive, and not the team. Coaching The Team at Work is filled with international case studies from a wide range of organizations. David Clutterbuck shows how team coaching can be made a sustainable, automatic process in any organization and how transformative the process can be. Dr. David Clutterbuck is senior partner at Clutterbuck Associates, a leading international consultancy in coaching and mentoring. Co-founder of the European Mentoring Center he is visiting professor at Sheffield Hallam University’s Mentoring and Coaching Research Group. NBI | ISBN: 1-904838-08-1 | 256 PP | APRIL 07 | $35.00 | £19.99 UK

Conflict across Cultures

A Unique Experience of Bridging Differences Michelle LeBaron and Venashri Pillay Cultural differences among members of a group, be it a multinational business team or a multinational family, are frequently the source of misunderstanding and conflict. Using stories from a variety of cultures to illustrate techniques for resolving or at least reducing culture-inspired conflicts, LeBaron, Pillay and contributors from around the globe demystifiy the intricate and important relationships between conflict and culture. The authors describe processes and identify the tools and skills that make for successful conflict resolution. The stories, which are at the heart of the book, are from a variety of cultures and geographic locations and have application for groups in all kinds of settings. IP | ISBN: 1-931930-22-8 | 6 x 9 | 224 PP | 2006 | PB | $29.95 | £14.99 UK

The Cultural Imperative

Global Trends in the 21st Century Richard D. Lewis Will the tidal wave of globalization lead us to a bland and uniform cultural landscape dominated by a unified cultural perspective? Will cultural imperialism triumph in the twenty-first century? In The Cultural Imperative, Richard D. Lewis explores these questions and proposes his thesis in this sweeping book that examines the forces that keep us from taking off our “cultural spectacles” and explains how cultural traits are too deeply embedded to be homogenized, as predicted by so many others. This is the cultural imperative.

Coaching Across Cultures

Leveraging Cultural Diversity for Global Success Philippe Rosinski “…a rich read for anyone who wants to coach, whether professionally or inside a multinational corporation. This book is a synthesis of models and wisdom.” — D J Mitsch, President The Pyramid Resource Group, Inc., past President of International Coach Federation

Coaching and intercultural communication have coexisted as separate, parallel disciplines, missing opportunities for cross-fertilization and growth. Author Philippe Rosinski has woven the two disciplines together into a coherent and accessible whole in Coaching Across Cultures, the first book to join together the fields of executive, team, and personal coaching with cross-cultural communication. It is filled with intriguing examples from multinational companies, and includes coaching tools with exercises that put into practice the cultural concepts presented. This book will help you become aware of your own national and corporate cultural orientations and how they affect the way you coach. You will acquire vocabulary to pinpoint specific cultural differences between you and your coachees, and learn strategies for benefitting from these differences. NB | ISBN: 1-85788-301-2 | 6 x 9 | 364 PP | 2003 | PB | $35.00 | £19.99 UK

Also of interest: Coaching for Performance, see page 26 Breaking Through Culture Shock

What You Need to Succeed in International Business Elisabeth Marx “This visionary piece of work is both profound and practical.” — Dean O’Hare, Chairman and CEO, Chubb Corporation

When U.S. managers succeed in only 50 percent of their global assignments, what makes some more international than others? Breaking Through Culture Shock clearly demonstrates that the ability to adapt to people with different motivations, behaviors, and ways of making decisions is what separates those who succeed and those who fail — whether working as part of a cyberspace team or on long-term assignment in another country. The experiences of over 200 international managers and in-depth interviews with such global business leaders as Edward Dolman of Christies and Peter Job of Reuters show how to successfully manage the culture shock triangle: the emotional side, the thinking side, and the social side. Marx profiles the characteristics of some of the world’s major business cultures — including Germany, France, China, and the UK— to offer positive and practical advice to both organizations and individuals who want to succeed. NB | ISBN: 1-85788-221-0 | 6 x 9 | 258 PP | 2001 | PB | $18.95 | £12.99 UK

IP | ISBN: 1-877864-98-6 | 6 x 9 | 364 PP | 2002 CL $29.95 | £19.99 UK 22 NICHOLAS BREALEY PUBLISHING featuring INTERCULTURAL PRESS

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Mind Your Manners (Third Edition)

Managing Business Cultures in the New Global Europe John Mole

Global Call Centers

“A very unique management book.” — John Cleese

Achieving Outstanding Customer Service Across Cultures and Time Zones

Now in a fully expanded and updated third edition, Mind Your Manners contains fifteen chapters to include all the countries — from the Baltics to the Balkans — applying for membership to the European Union, the world’s biggest global market. This new edition covers thirty-three different business cultures from Russia to the United States, Norway to Switzerland, and Finland to Turkey. Mind Your Manners explores Europe’s extraordinary political, economic and social changes and their effect on the way we work together. New chapters on diversity, change, body language and negotiation identify the key elements that shape the business and cultural environment of the continent.

Erik Granered

NB | ISBN: 1-85788-314-4 | 6 x 9 | 288 PP | 2003 | PB | $24.95 | £12.99 UK

When in Rome or Rio or Riyadh . . .

Cultural Q & As for Successful Business Behavior Around the World

Corporations large and small have caught on to the financial benefits of the global services revolution; including the outsourcing of customer service call centers. So why is it that despite sound business reasons and advanced technology, the international call center is a measured success at best? The reason is, in fact, quite obvious. All of us have been there at one time or an-other, trying to communicate with a call center agent somewhere and reacting, often negatively, to what we feel should be a simple and productive exchange. Those subtle reactions, most often with cultural roots, are significant — significant enough to disrupt the flow of many call centers and to cause some companies to reverse their decision to outsource customer service. Global Call Centers outlines cultural variables that will impact where you locate call center, what customers are served from that location, and what is the optimal business approach in getting up and running. The text is rich with compelling anecdotes, real-world training tips, and strategies for managers and agents alike to achieve much-needed cultural literacy.

Gwyneth Olofsson After sixteen years of cultural training and business consulting, Olofsson has collected the cultural questions her students and business trainees have asked her and compiled them in brief, to-the-point letters and answers. Largely drawn from her column in Volvo’s magazine, Global, she shares answers to burning questions on topics best related to the 33 countries with the largest gross domestic product — those where businesspeople are most likely to be.

NBI | ISBN: 1-904838-03-0 | 6 1/4 x 9 1/4 | 224 PP | 2005 | CL | $34.95 | £20.00 UK

What’s This India Business? Offshoring, Outsourcing and The Global Services Revolution Paul Davies

Olofsson uses each specific cultural question as a springboard to explore cultural commonalities and differences. She also provides “Global Warnings” for topics that are particularly sensitive in certain cultures. And she’s made the book easy to navigate with a country-specific index at the front of the book. Whether searching for the answer to a specific cultural question (such as making a good impression) or understanding a specific area of the world (such as Belgium or Indonesia), the reader can locate the information quickly through this index.

“A must read for anyone trying to understand the Indian BPO industry or even the minds of Western managers and their concerns when they do business in India. Gives a fresh perspective and his anecdotes drive home his point and provide for some entertainment too.” — The Economic Times

IP | ISBN: 1-931930-06-6 | 6 x 9 | 360 PP | 2004 | PB | $35.00 | £15.99 UK

Management in Two Cultures (Revised Edition)

Bridging the Gap Between The U.S. and Mexican Managers

“Very well timed…and well placed to advise any companies of taking the plunge. …Such advice is invaluable. It is hard to resist a chuckle when Davies points out that any meeting scheduled a week or more in advance is unlikely to take place.” — Financial Times NBI | ISBN: 1-904838-00-6 | 6 1/4 x 9 1/4| 238 PP | 2004 | CL | $29.95 | £20.00 UK

Eva Kras IP | ISBN: 1-877864-32-3 | 6 x 9 | 126 PP | 1995 | PB | $21.95 | £12.99 UK

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Finance & Economics Bubbles and How to Survive Them

The Real Warren Buffett

John Calverley

James O’Loughlin

First Stocks, Now House Prices

Managing Capital, Leading People

“Calverley has written a book for our times: when growth is fuelled by asset bubbles and central bankers held hostage by fear of their collapse. He brings a global view and …sound advice for investors.” — Dr. DeAnne Julius CBE, Chairman, Royal Institute of International Affairs and Member, bank of England’s Monetary Policy Committee,1997-2001

A series of bubbles and busts in stock markets and home prices have played a central role in the world economy over the last 20 years. The volatile ups and downs of asset prices have become a serious threat not only to the economic stability but also to the financial well being of investors, home owners and pension holders. Calverley investigates why bubbles occur, argues that we can identify bubbles as they emerge and shows ways to prevent bubbles inflating too far by designing “speed limits” on bank lending.

With rare insight into the mind of this universally respected leader, James O’Loughlin unveils the secret of how Warren Buffett has achieved his remarkable successes, not as a stock picker but as a manager who has mastered the art of acting like an owner. As O’Loughlin traces Buffett’s career from stockbroker to leader of Berkshire Hathaway, he tells the real story of how Buffett has become a role model and a modern-day “man for all seasons.” The author reveals how Buffett avoids what he calls “the institutional imperative“ and manages without a strategy — what Buffett considers his most important discovery in business. He also explains how Buffett gets his extraordinarily decentralized management style to work in stark contrast to the hands-on approach of other leaders. NB | ISBN: 1-85788-332-2 | 6 x 9 | 274 PP | 2004 | PB | $19.95 | £12.99 UK

NB | ISBN: 1-85788-348-9 | 6 x 9 | 248 PP | 2004 | CL | $29.95 | £20.00 UK

Money for Nothing

Real Wealth, Financial Fantasies, and The Economy of the Future Roger Bootle

Winner — Independent Publisher Book Award (The IPPY) in Finance / Investments / Economics

A City Spectator

Bulls, Bears, Booms and Boondoggles As Chronicled in City & Suburban in The Spectator Christopher Fildes Christopher Fildes’ weekly City and Suburban column in The Spectator on the follies and eruptions of markets and boardrooms — peppered with jokes, literary references, character sketches, satirical proposals and diversions onto the Turf and the railways — has been required reading for twenty years. A City Spectator is a selection of the very best.

“Anyone with an interest in economics will benefit from his clear description of the benefits of free trade and the dangers of deflation. Few readers will finish without being stimulated and provoked.” — Financial Times

The world is at a critical juncture, poised between a surge in wealth and descent into an outright slump. Roger Bootle argues that if we can avoid the twin perils of protectionism and a deflationary slump, there is a positive prospect for a global leap in real wealth in the future through an acceleration in the new, intangible economy — money for nothing. The old economic obsession with tangible things such as land or machines has been replaced by a new economy of non-things such as intellect and ideas.

“Some boardrooms have potted plants in them and some have non-executive directors. The question in either case is: are they there for use or for ornament?” NB | ISBN: 1-85788-336-5 | 5 1/2 x 8 1/2 | 192 PP | 2004 | CL | $24.95 | £12.99 UK

NB | ISBN: 1-85788-282-2 | 6 x 9 | 380 PP | 2004 | CL | $29.95 | £20.00 UK

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General Business The Biz

50 Little Things that Make a Big Difference to Team Motivation and Leadership

Snapshots from Hell

David Freemantle

The Making of an MBA Go forward to the basics! Do something new every day to motivate yourself and others to peak performance, achieve exceptional results, and deliver the BIZ. Focus each day on one quick and easy-to-practice technique to become an inspiring and effective leader.

Peter Robinson Back by popular demand, the hilarious and highly acclaimed Snapshots from Hell. During his first frenetic year at Stanford Business school, Peter Robinson began keeping a journal of his day-to-day impressions which evolved into this book, the writing of which he came to see as a simple act of decency, like going back to the last calm bend in the river and nailing up a sign that reads Waterfall Ahead!

Cleverly organized to use day-by-working day for 10 weeks at a time, The Biz is packed with 50 of the best tips and tools to challenge your team, measure what’s important, celebrate successes, and push back the boundaries to deliver the BIZ. NB | ISBN: 1-85788-346-2 | 5 1/2 x 8 1/2 | 126 PP | 2004 | PB | $15.00 | £9.99 UK

The Buzz

50 Little Things that Make a Big Difference to World Class Customer Service David Freemantle

From his first harrowing days at math camp through the dizzying phalanx of core courses, the frenzy of the exam week, the pitfalls and triumphs of the interview process (including a surreal interview with Robert Maxwell!), to being wined and dined by some of the most prestigious companies in the world, Robinson’s story is witty, candid and peopled with a remarkable cast of characters. NB | ISBN: 1-85788-078-1 | 5 1/2 x 8 1/2 | 286 PP | 2003 | PB | $16.00 | £9.99 UK

Organizations that excel at service BUZZ. Their people are switched on and they make it happen for customers. It is down to all the little things they get right. They focus on what counts and in the world of commerce as well as in public service there is only one person that counts, and that is the customer.

Dramatic Success!

Theatre Techniques to Transform And Inspire your Working Life

This book is aimed at stimulating senior executives, managers and front-line employees to re-examine the little things they do every day in relation to customers.

Andrew Leigh and Michael Maynard

NB | ISBN: 1-85788-347-0 | 5 1/2 x 8 1/2 | 126 PP | 2004 | PB | $15.00 | £9.99 UK

Does Your Marketing Sell?

The Secret of Effective Marketing Communications Ian Moore Just what makes one ad 20 times more effective than another? Why does one promotional campaign outpull another by 100 times? And how do you know which yours will be? Remarkably, the answer is often quite simple. The trick is to think about your marketing as if you were selling. Out goes fancy showmanship. In comes effective salesmanship. The invariable result: higher response rates and more sales.

A practical and entertaining guide to achieving dramatic success at work from the pioneers of the use of inspirational theatre techniques in business. Andrew Leigh and Michael Maynard show how you can take the best of business and the best of theatre to dramatically improve performance. A three-stage development process shows how to make the transition from being a player (who takes opportunities), to being a pioneer (who seeks opportunities), to being a team creator (who makes opportunities).

NB | ISBN: 1-85788-340-3 | 6 x 9 | 256 PP | 2003 | PB | $25.00 | £14.99 UK

Does Your Marketing Sell? is a distillation of the authors 25 years of successful sales and marketing experience, hundreds of real case studies, the pick of marketing communications research, and the received wisdom from some of the world’s greatest marketers. NB | ISBN: 1-85788-350-0 | 6 x 9 | 200 PP | 2005 | PB | $24.95 | £14.99 UK NICHOLAS BREALEY PUBLISHING featuring INTERCULTURAL PRESS 25

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People Skills Series Coaching For Performance (Third Edition)

Mediation for Managers

John Whitmore

John Crawley and Katherine Graham

Translated into over a dozen languages, this essential training guide has been used by organizations large and small, in nearly every corner of the world — from Coca-Cola, IBM and Ford Motor Company to the Hollywood, Florida, Police Department — to develop the personal and professional skills leaders need. This new edition introduces three new chapters, expanded examples, and an update to Whitmore’s original GROW model for fundamentally transforming management style and culture. New material includes additional chapters on raising self-esteem, incorporating meaning and purpose into work, setting goals, and adding a spiritual approach to coaching. A new section explains how to improve performance by applying coaching to organizational culture.

From employee violence to counterproductive territorial skirmishes, the need for workplace mediation has never been more critical and more in demand. Now the author of Constructive Conflict Management has written an accessible and practical collection of exercises, case studies, and real-world examples that will help managers develop the skills needed to become effective mediators.

GROWing People, Performance, and Purpose

Getting Beyond Conflict to Performance

Crawley and Graham present a fresh and positive way of looking at conflict — how mediation interjects a new dimension into people’s “conflict zone.” The authors demonstrate how mediation empowers managers to become enablers, not judge and jury; catalysts, not fixers; encouragers, not enforcers. NB | ISBN: 1-85788-315-2 | 7 1/2 x 9 | 256 PP | 2002 | PB | $24.95 | £14.99 UK

NB | ISBN: 1-85788-303-9 | 7 1/2 x 9 | 194 PP | 2002 | PB | $19.95 | £12.99 UK

The New Negotiating Edge Coaching C.L.U.E.S.

Real Stories, Powerful Solutions, Practical Tools

The Behavioural Approach for Results and Relationships Gavin Kennedy

Marian J. Their “A consummate professional and a top-notch executive coach, Marian is extremely flexible and innovative in creating multiple learning methods to ensure that people stretch to new levels of breakthrough thinking.” — Lee Ann Southorn, Global Executive Development, Avon Products

With a unique, birds-eye view and lively stories of the people skills and coaching process inside top Fortune 500 companies, Coaching C.L.U.E.S. brings together today’s hottest management practices and demonstrates powerful coaching practices in action. Framed by five C.L.U.E.S. — Characteristics, Language, Underlying motives, Energy and Stories — this book gives authentic accounts of real people solving real workplace problems.

“A lesson in negotiating, whether applied to peacekeeping, team work, or one-to-one relationships. It is negotiating made easy.” — The Times [London]

The New Negotiating Edge fills a major gap for business negotiators, including those who lead and train them. Covering the real-world fundamentals of negotiation, Gavin Kennedy offers a unique perspective of effective negotiation: a fusion of two contrasting sets of behaviors with one universally common process. NB | ISBN: 1-85788-205-9 | 7 1/2 x 9 1/4 | 288 PP | 1998 | PB | $19.95 | £14.99 UK

NB | ISBN: 1-85788-337-3 | 7 1/2 x 9 | 256 PP | 2002 | PB | $19.95 | £12.99 UK

Leading Your Team (Second Edition) NLP at Work (Second Edition)

The Difference The Makes a Difference in Business Sue Knight Neurolinguistic programming explains the ways you make sense of your world and — more importantly — how to make it what you want it to be. With more than 50,000 copies sold worldwide, NLP at Work is one of the most popular books ever published on the practical skills of NLP.

NB | ISBN: 1-85788-302-0 | 7 1/2 x 9 | 400 PP | 2002 | PB | $22.95 | £14.99 UK

How to Involve and Inspire Teams Andrew Leigh and Michael Maynard

Leading Your Team is essential for team leaders tackling the challenge of creating, inspiring and sustaining teams. In this new edition, Andrew Leigh and Michael Maynard maintain their hands-on approach to developing the leadership skills needed to lead today’s teams. Major new additions enhance the authors’ classic advice on facilitating and inspiring team excellence, including a new 3-stage development process for a successful transition from being a player (who takes opportunities) to a pioneer (who seeks opportunities) to a creator (who makes opportunities). NB | ISBN: 1-85788-304-7 | 7 1/2 x 9 | 264 PP | 2002 | PB | $19.95 | £12.99 UK

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Personal Development Free Yourself From Fears

Life’s 2% Solution

Joseph O’Connor

Marcia Hughes, Foreword by Geil Browning, author of Emergenetics

Overcoming Anxiety and Living Without Worry

Simple Steps to Achieve Happiness and Balance

Free Yourself From Fears separates the irrational from the reality. Applying the power of neurolinguistic programming (NLP), one of the fastest growing areas in applied psychology today, O’Connor goes inside the mind to explore which fears are important to our safety and survival, and how to get beyond those that prevent us from leading richly satisfying and fulfilling lives. “Joseph O’Connor takes the fear out of our fears and has the knack for making complex ideas understandable and for laying out practical strategies.” — Shelle Rose Charvet, author of Words That Change Minds

Commit just 2% of your time — or 30 minutes a day — doing something truly gratifying and realize the transformative power of the 2% Solution. For the millions in search of a fulfilling life, Life’s 2% Solution offers a bold new plan for taking control of one’s own happiness. Building on the work of eminent thinkers and scholars in the areas of emotional intelligence and whole-mind thinking, Marcia Hughes introduces a new way to connect with your core strengths and values, balance productivity and reflection and fully integrate passion with action. Full of step-by-step tools and tips, Life’s 2% Solution has the effect of a life coach at your side. “Hughes’s road map to happiness and balance is anything but simple, with a 10-step program, the ‘fab four’ payoffs, rules of engagement and more to master. . . . Hughes begins with a simple enough premise: setting aside 2% of personal time, or 30 minutes a day, toward examining an inner passion will lead to ‘a more richly textured life.’” — Publishers Weekly

Joseph O’Connor is one of the world’s leading coaches and consultants in neuro-linguistic programming (NLP). A Master Trainer, he is also the co-founder and president of the International Coaching Community, a worldwide network of trained coaches. He is the author of sixteen books, published in twenty-five languages, including Introducing NLP, which has sold over 100,000 copies. NB | ISBN: 1-85788-360-8 | 6 x 9 | 256 PP | 2005 | PB | $18.95 | £12.99 UK

Marcia Hughes is founder and president of Collaborative Growth, a Denverbased consulting and training firm whose clients include American Express, California Casualty, Medtronic and the U.S. Department of Interior. A certified trainer in the powerful Bar-On EQ measurement tools, she also is co-author of Emotional Intelligence in Action (2005). NB | ISBN: 1-85788-365-9 | 6 x 9 | 280 PP | Jan 2006 | PB | $19.95 | £12.99 UK

Dharma Moments Danai Chanchaochai, Foreword by His Holiness the Dalai Lama

Find Your Power

With sound advice about its relevance in today’s busy world, Danai Chanchaochai places the wisdom of the Dharma at the center of our lives, examining such personal and global challenges as dealing with a difficult boss, the impact of 24/7 technology, forgotten business ethics and the effect of nations at war. This wide-ranging collection of deeply personal insights and real-life stories reveals the Buddha’s most enduring principles. Anecdotes and personal stories illustrate how Buddhist teachings can help us make every moment a Dharma Moment. “If the Buddha gave advice in a newspaper column today, he might sound like this book’s author. . . . Anyone interested in practical, everyday dharma for beginners can find a lesson in this book.” — Publishers Weekly

.

Danai Chanchaochai is a noted international expert on how to bring the fundamental teachings of Buddhism into our everyday lives. Based in Thailand, Danai is a successful marketing chief executive, a prolific author and a translator of several best-selling books

Boost Your Inner Strengths, Break Through Blocks and Achieve Inspired Action Chris Johnstone “Simple to use, but powerful in effect, this is a remarkable book that will change your life.” — Dr. Kathleen Sullivan, Consultant to the United Nations, New York

Ever felt stuck? To make positive changes in our lives, we need to find our power. Here is an approach that helps us overcome obstacles, improves our relationships, supports our values and moves us towards our goals. Find Your Power draws on the new motivational psychology developed within the addictions treatment field. Chris Johnstone, a qualified doctor, professional consultant, well-known coach and lecturer, has helped thousands of people deepen their motivation to achieve their goals. Dr. Chris Johnstone graduated in medicine and made international headlines when he successfully challenged doctors’ long working hours. Based in Bristol, Chris works as an addictions specialist, teaches positive psychology, and gives talks and workshops on finding your power.

NB | ISBN: 1-85788-385-3 | 5 x 8 | 248 PP | 2006 | PB (w/flaps) $15.95 | £9.99 UK

NB | ISBN: 1-85788-359-4 | 6 x 9 | 256 PP | OCT 2006 | PB | $19.95 | £12.99 UK

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The Solutions Focus

ition!

New Ed

The SIMPLE Way to Positive Change Paul Z. Jackson and Mark McKergow

Living the 80/20 Way

Work Less, Worry Less, Succeed More, Enjoy More Richard Koch From the man who energized legions of people with the 80/20 phenomenon comes a proven, practical program for anyone who wants to achieve extraordinary results without extraordinary effort.

When you need to discover what works at work, The Solutions Focus offers a powerful yet subtle way to positive change. It is the first book to introduce to the organizational and business world a tried and tested set of ideas, skills and techniques from other peoplecentered professions. The Solutions Focus takes you beyond outmoded ideas, replacing over-complicated theories and methods with a dynamic, intensely practical approach that provides the positive outcomes that organizations crave, along with fresh learning every time. The authors show you how to identify what is working in your team or organization and amplify it to make useful changes; to focus on what is possible rather than what is intractable and how to be solution focused, not solution forced. NB | ISBN: 1-904838-06-5 | 6 x 9 | 266 PP | 2007 | PB | $29.95 | £16.99 UK

With his first mega-bestseller, The 80/20 Principle, Richard Koch applied a century-old economic principle — 80% of results come from 20% of our efforts — to show companies how to drive business performance. The 80/20 Individual showed how to release the potential of the 80/20 principle in the workplace. Now in this original and provocative sequel to these classic bestsellers, Koch shows step-by-step how to harness the power of the 80/20 principle to revolutionize our personal lives. Living The 80/20 Way applies Koch’s less is more and more with less ideas to your best 20% in everyday life: how to get work you enjoy, how to build stronger relationships with family and friends, and how to unmask the mystery of money. NB | ISBN: 1-85788-365-9 | 6 x 9 | 196 PP | PB (with flaps) $17.95 | £12.99 UK

The 7 Steps of Spiritual Intelligence

The Practical Pursuit of Purpose, Success and Happiness Richard Bowell

NLP at Work (Second Edition) Spiritual intelligence (SQ) is about discovering the “why” of what we do rather than “what” or “how”. This practical guide takes you on a journey through the 7 steps of spiritual intelligence. Exploring Awareness, Meaning and Evaluation will help you to Become Centered in your true self. Then project your SQ outwards, use Vision to take an overview of your situation, act with Projection and finally come to understand your personal Mission.

The Difference The Makes a Difference in Business Sue Knight Neurolinguistic programming explains the ways you make sense of your world and — more importantly — how to make it what you want it to be. With more than 50,000 copies sold worldwide, NLP at Work is one of the most popular books ever published on the practical skills of NLP.

Each step on this personal journey is explained through positive psychology, brain science and real-life case-studies. Through these and with specially developed SQ exercises you will learn to unite brain and consciousness to realize your maximum potential and find answers to your own “why”. Discover the SQ life — the life worth living, the life of purpose, success and happiness.

Sue Knight presents the most recent developments and adds new chapters on body language, hypnotic language, metamessages, resolving conflict, modeling and high performance coaching. The heart of Knight’s approach to NLP lies in modeling excellence — the key to not only successful business but also successful living. This is essential reading for everyone concerned with enhancing creativity, communication, influence and impact.

NB | ISBN: 185788-344-6 | 6 x 9 | 250 PP | 2004 | PB | $18.95 | £12.99 UK

NB | ISBN: 1-85788-302-0 | 7 1/2 x 9 | 400 PP | 2002 | PB | $22.95 | £14.99 UK

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Tom Butler-Bowdon Classics Series Tom Butler-Bowdon is now recognized as an expert in personal development literature. His 50 Classics series has been hailed as the definitive guide to “the literature of possibility, “ and has won numerous awards including the Benjamin Franklin Self-Help Award and Foreword Magazine’ Book of the Year Award. A graduate of the London School of Economics and the University of Sydney, he lives and works in both the UK and Australia. See his work at www.butler-bowdon.com.

50 Self-Help Classics

50 Inspirational Books To Transform Your Life, from Timeless Sages to Contemporary Gurus “A tremendous resource for anyone seeking a bite-sized look at the philosophies of many self-help legends.” — Stephen Covey, author of The 7 Habits of Highly Effective People

“Butler-Bowdon writes with infectious enthusiasm. He is a true scholar of this type of literature.” - USA Today

50 Psychology Classics:

Thousands of books have been written offering the secrets to personal fulfillment and happiness. But which ones can really change your life? Tom Butler-Bowdon has sorted through the bewildering array of choices to bring 50 of the most important life-changing ideas together in this one book. From the second-century meditations of Marcus Aurelius to Stephen Covey, Buddha to Deepak Chopra, and Thoreau to Ayn Rand, Butler-Bowdon summarizes each writer’s key ideas. 50 Self-Help Classics clarifies how insights from these legendary works can educate and motivate anyone searching for the inspiration to make a meaningful life change.

W N E

Who We Are, How We Think, What We Do Insight and Inspiration from 50 Key Books If you have always been fascinated by the human mind and what makes people behave the way they do, this book is for you. In a journey that spans 50 books, hundreds of ideas and over a century in time, 50 Psychology Classics looks at some of the most intriguing questions relating to what motivates us, what makes us feel and act in certain ways, how our brains work, and how we create a sense of self.

The classics examined here represent the very best of “self-help.” The works that have captured the imagination of millions and inspired readers everywhere to follow their dreams. NB | ISBN: 1-85788-323-3 | 6 x 9 | 288 PP | 2003 | PB | $19.95 | £12.99 UK

50 Psychology Classics explores writings from some iconic figures such as Freud, Adler, Jung, Skinner, James, Piaget and Pavlov, but also highlights the work of contemporary thinkers such as Gardner, Gilbert, Goleman and Seligman. 50 Psychology Classics will further your understanding of human nature and yourself. NBI | ISBN: 1-85788-386-1 | 6 x 9 | 324 PP | 2007 | $19.95 | £12.99 UK

50 Spiritual Classics

Timeless Wisdom from 50 Great Books of Inner Discovery, Enlightenment & Purpose 50 Spiritual Classics captures the diversity of life journeys that span centuries, continents, spiritual traditions and secular beliefs: from the historical The Book of Chuang Tzu to modern insight from the Kabbalah, from St. Augustine’s Confessions to Eckhart Tolle’s recent The Power of Now, from Don Miguel Ruiz’s The Four Agreements to Rick Warren’s phenomenon The Purpose-Driven Life. This one-of-a-kind collection includes personal diaries and compelling biographies of such diverse figures as Gandhi, Malcolm X, and Black Elk; Eastern philosophers and gurus including Krishnamurti, Yogananda, Chögyam Trungpa and Suzuki; and Western saints and mystics such as St. Francis of Assisi, Herman Hesse and Simone Weil.

50 Success Classics

Winning Wisdom for Life and Work from 50 Landmark Books In pursuit of a better career, more money, a new direction, or a higher purpose? Millions of readers are drawn each year to find the one great book that will capture their imagination and inspire them to chart a course to personal and professional fulfillment. For the travel weary and time-starved, 50 Success Classics maps the road to achievement and prosperity. Here is the first and only bite-sized guide to 50 of the most important and inspiring books that have helped legions of readers unleash their potential and discover the secrets to success in work and life. From amusing and enlightening parables to the inspirational rags-toriches stories of industrialists, philanthropists, and entrepreneurs — Henry Ford to John Paul Getty, Andrew Carnegie to Donald Trump, Michael Dell to Sam Walton — 50 Success Classics summarizes each work’s key ideas to make clear how these timeless insights and techniques have informed, inspired, and illuminated a path to achievement and success. NB | ISBN: 1-85788-333-0 | 6 x 9 | 300 PP | 2004 | PB | $19.95 | £12.99 UK

NB | ISBN: 1-85788-349-7 | 6 x 9 | 300 PP | 2005 | PB | $19.95 | £12.99 UK NICHOLAS BREALEY PUBLISHING featuring INTERCULTURAL PRESS 29

Index of Titles 50 Psychology Classics 50 Self-Help Classics 50 Spiritual Classics 50 Success Classics 52 Activities for Exploring Values Differences 7 Steps of Spiritual Classics Alien Among Us, An Aliens, The (video) American Cultural Patterns American Ways Americans at Work Art of Coming Home Art of Crossing Cultures Au Contraire Barnga Basic Concepts of Intercultural Communication Biz, The Border Crossings Book of Five Rings for Executives, The Breaking Through Culture Shock Bubbles Buzz, The City Spectator, The Coaching Across Cultures Coaching CLUES Coaching for Performance Coaching the Team at Work Cold Water (video) Communication Highwire Conflict across Cultures Cross-Cultural Dialogues Cult of the Luxury Brand, The Cultural Advantage, The Cultural Diversity (video) Cultural Imperative Cultural Intelligence Culture and the Clinical Encounter Culture from the Inside Out Developing Intercultural Awareness Dharma Moments Does Your Marketing Sell? Dramatic Success! Ecotonos Encountering the Chinese Exchange Student Survival Kit Experiential Activities for Intercultural Learning Expert Expatriate Exploring Culture Exploring the Greek Mosaic Figuring Foreigners Out Find Your Power Finland Free Yourself From Fears From Da to Yes From Nyet to Da GenXpat Germany Global Call Centers Global Diversity Good Neighbors Growth Gamble

29 29 29 29 16 28 17 18 10 9 11 11 11 5 17 14 25 7 21 22 24 25 24 22 26 26 22 18 16 2, 22 11 2, 21 3, 21 18 15, 22 14 14 14 16 27 25 25 17 7 3, 13 16 12 14 6 11 27 5, 15 27 5 5 12 6 23 2, 21 9 20

Health Matters 4 Host Family Survival Kit 13 Intercultural Marriage 13 Intercultural Sourcebook, Vol. 1 16 Intercultural Sourcebook, Vol. 2 16 Into Africa 8 Islam & Muslims 3 It’s All Greek to Me 6 Kids Like Me 4 Latino Culture 8 Latino Patient 14 Leading Your Team 26 Learning to Think Korean 7 Life’s 2% Solution 27 Living in the U.S.A 8 Living the 80/20 Way 28 Management in Two Cultures 23 Mediation for Managers 26 Mexicans & Americans 9 Mind Your Manners 23 Mindsets 9 Misadventures in the Middle East 3 Modern-Day Vikings 5 Money for Nothing 24 Moving Your Family Overseas 13 Mullah with No Legs, The 9 Much Ado About English 19 Nelson’s Way 20 New American Expat 13 New Negotiating Edge 26 Next to Me 20 NLP at Work 26, 28 Old World/New World 11 Our Souls to Keep 10 Randömia 17 Reading Between the Signs 10 Reading Between the Signs Workbook 10 Real Warren Buffett, The 24 Snapshots from Hell 25 Solutions Focus, The 28 Spain is Different 6 Speed Lead 2, 21 Success with Asian Names 2 Survival Kit for Overseas Living 13 Thin on Top 20 Third Culture Kids 12 Thumbs Up Australia 8 Training Know-How for Cross-Cultural and Diversity Trainers 16 Turning Bricks into Jade 7 Understanding Arabs 4 Understanding Cultural Differences 14 Understanding Spanish-Speaking South Americans 9 Unrooted Childhoods 12 Vietnam Today 7 What’s This India Business? 8, 23 When Cultures Collide 4, 15, 21 When in Rome or Rio or Riyadh 13, 23 Where in the World Are You Going? 12 With Respect to the Japanese 7 Your Writing Coach 19 Yin & Yang of American Culture 10

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Nicholas Brealey Publishing featuring

Intercultural Press

The Cult of the Luxury Brand

Inside Asia’s Love Affair with Luxury See page 2

When Cultures Collide (Third Edition) Leading Across Cultures See page 4

Conflict across Cultures:

A Unique Experience of Bridging Differences See page 2

Speed Lead

Faster, Simpler Ways to Manage People, Projects and Teams in Complex Companies See page 2

Misadventure in the Middle East Travels as Tramp, Artist, Spy See page 3

BARNGA, 25th Anniversary Edition A Simulation Game on Cultural Clashes See page 2

The Cultural Advantage

A New Model for Succeeding with Global Teams See page 3

Islam & Muslims

A Guide to Diverse Experience in a Modern World See page 3

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