Network Engineer Details.docx

NETWORK ENGINEER – January 2010 – present Employers name – Coventry Responsible for the installation, support and management of network technologies operating in 24×7 business environments. Duties;               

Identifying, diagnosing, and resolving network problems. Tactfully handling irate end users. Performing complex implementation and maintenance tasks on the LAN and WAN. Providing daily operational support and system administration for core network infrastructure. Writing up accurate technical documentation. Assisting with project scope development. Configuring LAN, WAN, Wireless and edge security equipment. Supporting windows desktop technologies. Working on large scale, publicly facing websites. Monitoring network performance. Involved in developing Networking standards, procedures and documentation. Configuring Cisco Routers, Switches, and Firewalls. . Participating in 24×7 on-call rotations. Ensuring that service level agreements are met. Managing network infrastructure.

TRAINEE ENGINEER – May 2008 – January 2010 Employers name – Birmingham CASHIER – July 2007 – May 2008 Employers name – Birmingham KEY SKILLS AND COMPETENCIES Network Engineering          

Proactive in assessing and making recommendations for improvement. Able to mentor junior personnel. Willing to travel based on assigned project demands. Experience with VoIP technologies. Strong knowledge of Microsoft Office 2010 suite. Accurate documentation skills. Comprehensive knowledge of networking concepts. Coordinating upgrade schedules. Service interruption recovery. Evaluating new software and hardware technologies.

NETWORK ADMINISTRATOR – January 2010 – present Employers name – Coventry Responsible for installing, configuring, and maintaining personal computers, file servers, ethernet networks and network cabling. Duties;               

Monitoring network performance to determine whether adjustments need to be made. Installing, configuration and troubleshooting network routers, switches, load balancers, and security devices. Assisting the IT department with various IT-related upgrades, projects, and tasks. Quickly responding to network outages. Participating in Team Meetings as required.Provide technical leader-ship. Communicating technical information to IT staff members. Performing server backups and maintaining offsite tape storage. Creating user accounts, permissions, and mailboxes. Resolving network related issues in a timely manner. Maintaining infrastructure and desktop application licensing. Performing configurations backups and disaster recovery operations. Documenting network configuration and operational procedures. Administrating Windows, VMWare, and Linux server systems. Providing technical training to end users. Evaluating emerging network and security products and technologies.

TRAINEE ADMINISTRATOR – May 2008 – January 2010 Employers name – Birmingham CASHIER – July 2007 – May 2008 Employers name – Birmingham KEY SKILLS AND COMPETENCIES Professional       

Thorough understanding of network and routing protocols such as TCP/IP, DNS, DHCP, OSPF and BGP, SMTP, NFS and SIP. Can provide first and second level support to end users. Knowledge of Local Area Network technologies from a support perspective. Ability to read and interpret IT documents. Knowledge of Cisco network hardware and software. Identifying the route cause of a problem. Hardware and software debugging.

NETWORK ADMINISTRATOR – January 2010 – present Employers name – Coventry Responsible for providing network related analysis, administration, and integration services.

Duties;                   

Responding to operational needs in a timely manner. Writing supporting documents describing in details all work completed. Installing, configuring, and maintaining physical and virtual computer servers and desktops. Maintaining network connections and equipment. Recommending network and server hardware and software. Identifying network requirements. Assisting in the installation, performance and maintenance for LAN/WAN infrastructure. Installing network upgrades. Performing daily system back-ups. Performing router and switch upgrades. Investigating user problems. Supporting new network applications and technologies. Assisting Network Team to deploy project based solutions. Monitoring network performance. Administering virus protection software. Maintaining card key access accounts. Creating user accounts. Performing system backups and recovery. Maintaining documentation for a network environment.