Thompsons Holidays Middle East
Summer 2008
www.thompsons.co.za
Why you should insist on a Thompsons Holiday The Leading Travel Companies of The World
Burj al Arab
Thompsons Holidays is a proud member of “The Leading Travel Companies of The World”, a collection of quality international travel and tourism companies offering an extensive selection of holiday options across the globe. All members of this group offer superior quality, value for money and the highest levels of service.
Getting to know Thompsons Holidays This Thompsons brochure has been designed especially for you, our valued client. We have gone the extra mile to ensure that all your travel needs are covered and are confident that after reading it, you’ll insist on a Thompsons holiday. The Thompsons website is a one-stop shop for a variety of exciting holidays. Simply visit www.thompsons.co.za and discover a wealth of travel opportunities.
Your Link to Thompsons Thompsons Holidays has dealings with more than 1 500 travel agencies across South Africa so you’ll have no difficulty booking the holiday you deserve. Just pop into a travel agency near you and request a Thompsons holiday.
Price Guarantee
Thompsons Holidays
Once full payment is received from you, the price paid is guaranteed, irrespective of any subsequent changes in airfare or fluctuations in the exchange rate.
Awards Speak Volumes With 30 years experience in the travel industry, we have built a reputation for providing excellent service, specialist knowledge and value for money tailormade packages. Our efforts have not gone unnoticed, for five consecutive years, Thompsons has been voted Best International Tour Operator and Best African Tour Operator in the Diners Club ASATA Travel Awards.
Thompsons Value for Money As one of the largest Tour Operators, Thompsons Holidays enjoys excellent rates and booking conditions with our partner airlines, hotels, transfers, excursion and attraction suppliers. This translates into the best possible value for you, our valued customer.
Travel Pack Prior to departure, your travel documents will be presented to you in a durable Thompsons travel wallet. Each pack contains valuable information, as well as re-usable luggage labels and other surprises, depending on your destination. In the event of an emergency, a Thompsons staff member is contactable by phone, 24 hours a day, 365 days a year.
Thompsons Top-Ups Top-Up your Thompsons package with additional attractions and excursions to enhance your holiday experience. You will be spoilt for choice when you see Thompsons huge range of quality Top-Ups to choose from in every destination. Our extensive range includes sightseeing tours, dinner cruises, dune dinners and shopping opportunities. Refer to our website www.thompsons.co.za for more information.
Thompsons travel tips 2
• Make the most of your holiday and book a Thompsons Top-Up - look out for this symbol
• Be sure to keep well hydrated as temperatures can reach well above 40ºC in mid-summer with very high humidity. Bottled water is inexpensive and readily available everywhere you go
Dream the destination... Live the journey.
Indulge your senses in the Middle East Contents: 4 UAE 5 Dubai 6-7 Dubai City Hotels 8 Dubai Beach Hotel 9 New in Dubai 10-11 Abu Dhabi 12 Qatar
15 Booking Conditions
Discover the Middle East with Thompsons Holidays Once upon a time, there was a small fishing village ideally located on the Persian Gulf. This small fishing village made a modest living from the ocean, boat building and pearl diving. Then about 35 years ago, oil was discovered and the small fishing village flourished and grew into one of biggest and richest cities on the Persian Gulf, attracting visitors from all over the globe. Yes, you guessed it, that small fishing village is Dubai, the jewel of the Middle East. You will be seduced by warm desert nights and delectable cuisine. You will be awestruck by some of the tallest buildings in the world and manmade islands. You will be amused by indoor ski slopes and dune bashing in 4x4s and you will be spoilt rotten with unbelievable bargains during the Shopping Festivals. Abu Dhabi still retains it old world charm, reminiscent of tales of Arabian Nights, while Qatar is the perfect Stopover destination. Wherever in the Middle East you choose to visit, we guarantee that you will hard-pressed to find a place in the world that compares. Discover the Middle East with Thompsons Holidays and be mesmerised!
Middle East
13-14 Doha
Dream the destination… Live the Journey Hotel Grading Please note that the hotels in this brochure are the official star ratings from the hotels themselves. All hotels have been given the Thompsons’ stamp of approval. This means that wherever you choose to stay, you have our personal guarantee of comfort and service.
Pricing All prices are from a starting price per person sharing, are an estimate and are subject to change wthout prior notice. Our “What Things Cost” prices are an estimate and are to be used as a guideline only. Prices correct at time of going to print. Thompsons terms and conditions apply - see page 15 for details.
The Dubai Classic horse race
• Remember your three essential S’s when travelling to the Middle East - sunblock, sunhat and sunglasses
• Take your bargaining skills with you as you can put them to good use in the markets of Dubai and Doha
• Remember that the weekend in the Middle East falls on Friday and Saturday, and that shops will only open at 4 p.m. on Friday, the prayer day
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• Don’t change your Rands into US Dollars before leaving SA. Rather change them straight into Dirhams at the Dubai airport and you won’t pay any commission
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United Arab Emirates
United Arab Emirates
Deira Skyline
Have a total tourist experience of unlimited sun, sand, sports and shopping in the UAE along with its friendly, helpful and generous people.
CAPITAL CITY: Abu Dhabi LANGUAGE: Arabic & English CURRENCY: UAE Dirham VISA: SA passport holders require a visa. All other passport holders to check with Thompsons Holidays TIME DIFFERENCE: GMT + 4 (SA Time + 2 hours) HEALTH REQUIREMENTS: No inoculations are required
WHAT THINGS COST These prices are an average price and may vary according to areas, hotels & seasons. AED 1 = ZAR 2.26 Bottle of Wine Beer Bottle of Water Coffee / Tea Cold Drinks Toasted Sandwich Dinner at Hotel
AED120 AED30 AED2 AED2 AED4 AED50 AED200
The sun always shines in the UAE, its naturally desert climate and its convenient location in the Arabian Gulf has endowed it with warm seas and cozy beaches. Together with a booming economy, where trade and tourism are encouraged, it also makes for the ultimate shopping destination. Its stateof-the-art tourist infrastructure with numerous world-class hotels, sports events and shopping spectaculars held annually, ensures its position as the Middle East’s number one tourist destination.
From wind towers to towering skyscrapers, the UAE has a unique blend of traditional Arab, Islamic values and culture with the modernity of a cosmopolitan living environment. It celebrated its 25th year of formation in 1997. Its massive oil wealth is being wisely utilized to keep pace with technology and the social changes the world is experiencing. As a result, tourists will find the UAE a modern country with thriving skyscraper-filled cities no different from modern cities in Europe or Asia. The United Arab Emirates, one of the world’s fastest growing tourist destinations, has all the right ingredients for an unforgettable holiday, sun, sand, sea, sports, unbeatable shopping, top-class hotels and restaurants, an intriguing traditional culture and a safe and welcoming environment.
Every year, tourist attractions are constantly being upgraded and added - from one of the world’s largest aqua parks (Wild Wadi) to cultural centres and museums.
BEST TIME TO TRAVEL The weather in the UAE is very predictable – hot and humid. November to March is the best time to visit as this is considered “winter”. It is not humid at all during this time and the daytime temperatures are bearable – around 20 degrees Celsius. The hottest time of the year is July and August when the daytime temperatures can reach over 50 degrees Celsius and the humidity is 100%! It only rains in the UAE about twice a year. You can be guaranteed of clear blue skies and sunny weather no matter what time of the year you go.
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Oryx in the desert
Dream the destination... Live the journey.
Thompsons Top-Ups in Dubai City of Merchants Tour
Moonlight Sonata Dhow Cruise
Sundowner Dune Dinner Safari
A fascinating orientation of the city. Our route takes us to the magnificent Jumeirah mosque, past modern palaces sprawled along the coast. The 150-year old Al Fahidi Fort houses the Dubai Museum, which records the city’s past as an important pearl diving and trading centre. We cross the Creek by Abra, a local water taxi. As we cross the Creek we see the modern metropolis with its splendid architecture towering above the bustling alleys of our next destination, the gold and spice souks.
Your cruise aboard a traditional dhow on the Dubai Creek offers an intriguingly different view of this amazing city. You will see old wooden dhows and luxury yachts, splendid examples of modern architecture like the National Bank of Dubai and the spectacular Chamber of Commerce building, whilst Sheikh Saeed’s House, the birthplace of Sheikh Rashid and the Heritage Village are reminiscent of the days gone by. Dinner and fragrant Arabic coffee is included - a delicious taste of true Arabian hospitality.
Duration: 3 hours – from US$33 pp
Duration: 3 hours – from US$83 pp
The mysterious desert beckons you for a magical evening out. Leaving behind the bustle of the city in the afternoon, our safari guides will transport you in a 4x4 vehicle over rolling dunes, deep into the heart of the desert. En route you will stop to see camels resting at their camp and watch the sunset over the dunes. Like a shimmering mirage in the distance you will see the flickering lights of your camp where a traditional Arabian welcome awaits you. Relax on comfortable low cushions in Bedu tents and quench your thirst, have your hands painted with intricate henna designs, experience a short camel ride, or just enjoy the aromatic sheisha. A feast of grilled meats, fresh salads and delectable Arab sweets is served under a galaxy of stars, while you are entertained by the bewitching belly dancers swaying to the haunting strains of Arabian music. You will not want this enchanting evening to end. Duration: 6-7 hours – from US$80 pp
93 39
55 97
Dubai
Dubai
89
47 32
74
59
87 19 95
36 60
Map Key 32 Golden Sands Apartments
60 Metropolitan Deira
55 Le Royal Meridien Beach Resort & Spa
Arabian Park Hotel
87 Savoy Park Hotel Apartments
59 Marco Polo
97 Habtoor Grand Resort & Spa
Al Manzil
89 Seashell Inn
95 Taj Palace
39 Hilton Dubai Jumeirah
Qamardeen
74 Pearl Residence Hotel Apartments 19 Crown Plaza 36 Hawthorne Deira
93 Sheraton Jumeirah Beach Resort & Tours
Westin Mina Seyahi
47 Jumeirah Beach Hotel
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Dubai City Hotels ★★★
Golden Sands Apartments
LOCATION: Located in Bur Dubai close to the BurJuman Shopping Centre and Karama. ACCOMMODATION & FACILITIES: The Golden Sands offers fully furnished studios and apartments all featuring kitchenette with stove, utensils, fridge and washer/dryer. Apartments are air-conditioned with satellite TV and DD telephone. Breakfast is served in the breakfast room and guests have access to many restaurants in the area around the complex. Golden Sands 3 has a swimming pool and groceries can be delivered to guests apartments.
★★★
Savoy Park Hotel Apartments
LOCATION: Located in Bur Dubai close to the BurJuman Shopping Centre and Karama. ACCOMMODATION & FACILITIES: 126 spacious studios are equipped with kitchenette, fridge/freezer, stove top, utensils and multi-channel TV. Apartments are serviced daily and room service is available. A coffee shop serves breakfast and light snacks and guests have access to the sundeck with swimming pool, Jacuzzi and sauna.
Ex JNB from R6 760 Ex DUR from R7 680 Ex CPT from R8 140 Inclusions: Return flights, return transfers, 3 nights accommodation, breakfast daily, Dubai Tourist Visa, Thompons travel bag. Valid until 30 Sep’08
Ex JNB from R7 130 Ex DUR from R8 043 Ex CPT from R8 510 Inclusions: Return flights, return transfers, 3 nights accommodation, breakfast daily, Dubai Tourist Visa, Thompons travel bag. Valid 01 Jun – 30 Sep’08
Dubai City Hotels Heading
★★★
Seashell Inn
Ex JNB from R7 350 Ex DUR from R8 270 Ex CPT from R8 730
LOCATION: Located in Bur Dubai, close to the Textile and Electronic Souk. ACCOMMODATION & FACILITIES: The hotel has 98 rooms equipped with air-conditioning, mini bar, in-room safe, satellite TV, DD telephone and Inclusions: 24-hour room service. Hotel facilities include an Indian restaurant, sports bar, Return flights, return transfers, 3 nights accommodation, breakfast American-themed night club and business centre. daily, Dubai Tourist Visa, Thompons travel bag. Valid until 31 Oct’08
★★★
Pearl Residence
LOCATION: Located in Bur Dubai close to the BurJuman Shopping Centre and Karama. ACCOMMODATION & FACILITIES: 84 studios and apartments are fully furnished and offer the guest en-suite kitchens with washer/dryer, fridge, stove top, microwave, toaster, kettle and utensils. Apartments are airconditioned and have in-room safes. There is a 24-hour coffee shop on site and guests can enjoy the swimming pool, gym, sauna and steam room.
Ex JNB from R7 140 Ex DUR from R8 060 Ex CPT from R8 520 Inclusions: Return flights, return transfers, 3 nights accommodation, breakfast daily, Dubai Tourist Visa, Thompons travel bag. Valid 01 Jun – 30 Sep’08
★★★
Arabian Park
LOCATION: Located in Bur Dubai close to Wafi City shopping centre. ACCOMMODATION & FACILITIES: Each room offers in-room safe, highspeed internet, tea/coffee making facilities, mini fridge, air-conditioning and satellite TV. Facilities at the hotel include currency exchange, pool, fitness centre, Wi-Fi access and complimentary shuttle to the Public Beach Park. Dining options include an International restaurant, Deli, cocktail lounge and pool terrace.
Ex JNB from R6 880 Ex DUR from R7 800 Ex CPT from R8 260 Inclusions: Return flights, return transfers, 3 nights accommodation, breakfast daily, Dubai Tourist Visa, Thompons travel bag. Valid 01 Jun – 30 Sep’08
★★★★
Hawthorn Deira
LOCATION: Located in Deira close to the Al Ghurair City shopping centre and a short drive from the Deira City Centre shopping centre. ACCOMMODATION & FACILITIES: All rooms have newspaper delivery, 24-hour room service, air-conditioning, tea/coffee making facilities, hair dryer, mini bar, high-speed internet and in-room safe. Dining facilities include a steakhouse, International restaurant and a sports bar. Guests can take advantage of the rooftop pool and the fitness centre.
Ex JNB from R7 270 Ex DUR from R8 190 Ex CPT from R8 650 Inclusions: Return flights, return transfers, 3 nights accommodation, breakfast daily, Dubai Tourist Visa, Thompons travel bag. Valid 01 Jun – 30 Sep’08
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Dream the destination... Live the journey.
Dubai City Hotels ★★★★
Metropolitan Deira
LOCATION: Located in Deira close to the Deira City Centre shopping centre. ACCOMMODATION & FACILITIES: All rooms have air-conditioning, satellite TV, internet access, fax, safe, mini bar, hair dryer, DD telephone and bathroom with full-size bath and shower. The hotel has an International and a Chinese restaurant as well as a lounge and an Irish Bar. Leisure facilities include a rooftop swimming pool, gym, sauna and Jacuzzi. Guests can use the beach facilities at Habtoor Grand Resort for a small fee and shuttle is provided twice a day.
★★★★
Marco Polo
LOCATION: Located in Deira close to the Murshid Bazaar and Al Ghurair City shopping centre. ACCOMMODATION & FACILITIES: Marco Polo has 128 rooms each equipped with air-conditioning, satellite TV, DD telephone, in-room safe, mini bar and 24-hour room service. Guests can choose from Mexican, Indian or English cuisine and the hotel also has a 24-hour coffee shop, nightclub and karaoke bar. A swimming pool and fitness centre can be enjoyed by guests.
Ex JNB from R7 130 Ex DUR from R8 050 Ex CPT from R8 510 Inclusions: Return flights, return transfers, 3 nights accommodation, breakfast daily, Dubai Tourist Visa, Thompons travel bag. Valid 01 Jun – 30 Sep’08
Ex JNB from R7 190 Ex DUR from R8 110 Ex CPT from R8 570 Inclusions: Return flights, return transfers, 3 nights accommodation, breakfast daily, Dubai Tourist Visa, Thompons travel bag. Valid 01 Jun – 30 Sep’08
★★★★ DELUXE
Al Manzil
★★★★ DELUXE
Qamardeen
LOCATION: Located in downtown Dubai close to the Burj Dubai and the new Dubai Mall opening in September 2008. ACCOMMODATION & FACILITIES: : All rooms offer flat screen televisions, complimentary high-speed internet access, TV, 24-hour room service, mini bar, separate bath and shower and tea/coffee making facilities. Guests can enjoy ding Med-style and drinks can be enjoyed in the Lobby Lounge. Additional dining options are available in the nearby Souk. Hotel facilities include Wi-Fi in public areas, outdoor swimming pool, fitness centre and complimentary shuttles to the main shopping centre and the Beach Park.
★★★★★
Taj Palace
LOCATION: Located in Deira close to Deira City Centre shopping centre and the Hamarain Shopping Centre. ACCOMMODATION & FACILITIES: All rooms have parquet flooring, private balcony, in-room safe, fax machine, interactive TV and tea/coffee making facilities. No alcohol is served at this hotel. Guests have a choice of International, Indian, Japanese, Turkish and Italian cuisine. Hotel facilities include cell phone hire, Wi-Fi access, hair salon, currency exchange, shuttles to shopping malls and the Beach Park, fitness centre, spa and kid’s club.
★★★★★
Crowne Plaza Dubai
Ex JNB from R7 970 Ex DUR from R8 890 Ex CPT from R9 350 Inclusions: Return flights, return transfers, 3 nights accommodation, breakfast daily, Dubai Tourist Visa, Thompons travel bag. Valid 01 Jun – 30 Sep’08
Stay 3 Nights, Get 1 Free Night Ex JNB from R7 970 Ex DUR from R8 890 Ex CPT from R9 350 Inclusions: Return flights, return transfers, 3 nights accommodation, breakfast daily, Dubai Tourist Visa, Thompons travel bag.
Dubai Heading City Hotels
LOCATION: Located in Down Town Dubai close to the Burj Dubai and the new Dubai Mall opening in September 2008. ACCOMMODATION & FACILITIES: All rooms have open plan bathroom with separate shower, tea/coffee making facilities, complimentary high-speed internet access, revolving flat screen TV, mini bar, 24-hour room service and air-conditioning. Enjoy the South African bar, a hubby-bubbly in the courtyard or relax at the pool and in the fitness centre. Al Manzil is linked to the Old Town Souk and complimentary shuttles operate to all the main shopping centres and the Beach Park.
Stay 3 Nights, Get 1 Free Night
Valid 01 Jun – 30 Sep’08
Ex JNB from R7 100 Ex DUR from R8 920 Ex CPT from R9 380 Inclusions: Return flights, return transfers, 3 nights accommodation, breakfast daily, Dubai Tourist Visa, Thompons travel bag. Valid 01 Jun – 30 Sep’08
Ex JNB from R8 260 Ex DUR from R9 180 Ex CPT from R9 640 Inclusions: Return flights, return transfers, 3 nights accommodation, breakfast daily, Dubai Tourist Visa, Thompons travel bag.
LOCATION: Located on Sheikh Zayed Road close to the Holiday Centre and the Mazaya Centre. ACCOMMODATION & FACILITIES: Rooms are equipped with satellite TV, CD player, DVD player, mini bar, tea/coffee making facilities, bathrobes, hair dryer and high-speed internet. There is a choice of 12 restaurants and bars in and around the hotel, including Wagamama’s as well as a Japanese restaurant and steakhouse. Leisure facilities include a swimming pool, fitness centre, sauna, Jacuzzi and shopping centre linked to the hotel. There are kid’s Valid 01 Jun – 30 Sep’08 activities and a business centre.
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Dubai Beach Hotels ★★★★★ DELUXE
The Westin Dubai Mina Seyahi NEW!
LOCATION: Located on a 1.2km stretch of private beach in the Jumeirah Beach area, close to the Palm Jumeirah and 15-mins from the Mall of the Emirates. ACCOMMODATION & FACILITIES: The 294 spacious guest rooms and suites feature the Westin Heavenly Bed®, luxurious bath amenities, rainforest showers, refreshment centres and LCD TVs. The indulgent spa and Westin Workout® Gym provide total relaxation and rejuvenation. The resort also includes 10 food and beverage venues, while a whole host of water sports facilities are available at the resort itself.
★★★★★ DELUXE
Jumeirah Beach Hotel
LOCATION: The renowned wave-shaped hotel, located on its own private beach and 10-mins from the Mall of the Emirates. ACCOMMODATION & FACILITIES: All 599 rooms have sea views, air-conditioning, , private bath and shower, hair dryer, satellite TV, in-room safe and mini bar. 18 Dining establishments are located all around the hotel and beach. Leisure facilities include 4 swimming pools, private beach with water sports, sports club with tennis, squash and spa. Guests enjoy free access to Wild Wadi Water Park and kids are entertained all day at the Sinbad Kid’s Club.
Dubai Beach Hotels Heading
★★★★★ DELUXE
Le Royal Meridien Beach Resort & Spa
LOCATION: Located on Jumeirah Beach, close to the Dubai Marina, the Palm Jumeirah and 15-mins from the Mall of the Emirates. ACCOMMODATION & FACILITIES: All 500 rooms have air-conditioning, satellite TV, hair dryer, in-room safe, mini bar and 24-hour room service. There are 12 restaurants and bars offering everything from Barbeque and Thai to Seafood and Mediterranean. Leisure facilities include fully equipped fitness centre with aerobics, sauna, steam room, Jacuzzi, tennis & squash courts, 2 swimming pools, kid’s club, water sports centre and state-of-the-art Roman Spa.
★★★★★
Habtoor Grand Resort & Spa
LOCATION: Located on Jumeirah Beach, close to the Dubai Marina, the Palm Jumeirah and 15-mins from the Mall of the Emirates. ACCOMMODATION & FACILITIES: All 466 rooms are equipped with flat screen TV, DVD player, satellite channels, air-conditioning, telephone, highspeed internet access, in-room safe, mini bar and hair dryer. 24-hour room service is available. The resort has 13 themed bars and restaurants including Thai, Sushi, Italian and a South African Steak House. Leisure facilities include 3 swimming pools, tennis and squash courts and fitness centre. The Elixir Spa is the gem of the hotel and offers a vast array of treatments.
★★★★★
Hilton Dubai Jumeirah Resort
LOCATION: Located on Jumeirah Beach, close to the Dubai Marina and 15-mins from the Mall of the Emirates. ACCOMMODATION & FACILITIES: All room have private balcony and most have sea views. Each room has an entertainment centre with satellite TV, internet access and wireless keyboard. Mini bar and safe are standard in all rooms. Guests have a choice of 11 restaurants and bars including Italian, Cuban and South American options. Recreational facilities include swimming pool, children’s playground, water sports, private beach and fitness centre. A business centre and cell phone rental is also available.
★★★★★
Sheraton Jumeirah Beach Resort & Towers
LOCATION: Located adjacent to the Hilton Jumeirah on Jumeirah Beach and 15-mins from the Mall of the Emirates. ACCOMMODATION & FACILITIES: All rooms have 24-hour room service, satellite TV, bathrobes and slippers, safe, tea/coffee making facilities and hair dryer. The fitness centre offers gym, Jacuzzi, sauna and steam room. Kids have their own pool, playground and entertainment programme. Leisure facilities include swimming pool, private beach with water sports and the new Aqua Senses Spa. Complimentary shuttles operate to main shopping malls. There are 8 restaurants and bars.
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Dream the destination... Live the journey.
Ex JNB from R 9 330 Ex DUR from R10 250 Ex CPT from R10 700 Inclusions: Return flights, return transfers, 3 nights accommodation with sea view, breakfast daily, Dubai Tourist Visa, Thompons travel bag. Valid until 30 Sep’08
Ex JNB from R 9 600 Ex DUR from R10 520 Ex CPT from R10 980 Inclusions: Return flights, return transfers, 3 nights accommodation with sea view, breakfast daily, Dubai Tourist Visa, Thompons travel bag. Valid until 31 Jul’08
Stay 4 Nights, Get 1 Free Night Ex JNB from R10 730 Ex DUR from R11 650 Ex CPT from R12 110 Inclusions: Return flights, return transfers, 3 nights accommodation with sea view, breakfast daily, Dubai Tourist Visa, Thompons travel bag. Valid 01 Jun – 30 Sep’08 Ex JNB from R 9 630 Ex DUR from R10 550 Ex CPT from R11 101 Inclusions: Return flights, return transfers, 3 nights accommodation with sea view, breakfast daily, Dubai Tourist Visa, Thompons travel bag. Valid until 30 Sep’08
Ex JNB from R 9 630 Ex DUR from R10 550 Ex CPT from R11 101 Inclusions: Return flights, return transfers, 3 nights accommodation with sea view, breakfast daily, Dubai Tourist Visa, Thompons travel bag. Valid until 30 Sep’08
Free Dinners Included Ex JNB from R 8 650 Ex DUR from R 9 570 Ex CPT from R10 030 Inclusions: Return flights, return transfers, 3 nights accommodation with sea view, breakfast daily, Dubai Tourist Visa, Thompons travel bag. Valid 01 Jun – 31 Aug’08
New In Dubai
NEW
Shopping Centres
NEW
Golf Courses
NEW
Hotels
Festival Centre in Festival City
The Dunes course at Dubailand
Festival City
This centre opened in 2007 with further expansion planned. Upon completion the centre will comprise over 600 shops, 100 restaurants, cafes and bistros, 12 screen cinema complex and bowling centre.
Designed by Ernie Els – Open
Intercontinental Festival City – Open Crowne Plaza – Due to open in 2008
Al Manzil Souk in Old Town Dubai
The Montgomerie at Emirates Hills
Opened in 2007. This can be accessed directly from the courtyard of the Al Manzil Hotel and comprises 25 shops
Designed by Colin Montgomerie – Open
Westin Dubai Mina Seyahi – Open Movenpick Jumeirah, Sofitel Hotel & Resort – Due to open in 2008
Arabian Ranches Golf Course
The Palm Jumeirah
Al Bahar Souk in Old Town Island Dubai
Four Seasons Golf Club at Festival City Open
Designed by Jack Nicklaus – Open
Opened in 2007. Opposite Al Manzil and comprises over 100 shops, cafes, bars and restaurants
Dubai Marina Mall in the Dubai Marina
Jumeirah Beach
Al Seef Resort & Spa, Atlantis, Club Robinson, Jumeirah Al Fattan Palm Resort, Movenpick Resort Oceana, Movenpick Resort & Spa, Tiara Resort & Spa Due to open in 2008
Millennium Towers Dubai – Open Conrad Hotel Dubai, Four Points Sheraton Sheikh Zayed Road – Due to open in 2008
Wafi City Raffles Dubai – Open
NewHeading in Dubai
Sheikh Zayed Road
The promenade level will showcase a variety of stores as well as restaurants and cafes that open to the waterfront. The ground and first floors showcase a wide range of retail options, while the second floor of the mall is dedicated to children’s entertainment, food court and a cineplex with eight screens. Due to open mid 2008
Old Town Sofitel The Palace – Open View of Dubai
NEW
Bur Dubai Four Points Sheraton Bur Dubai – Open
Developments
The Palm Island Jumeirah The Palm Island is still in the final stages of completion with the main construction of resorts, hotels and residences now taking place on the trunk of the palm. A monorail from the Palm Island entrance all the way to the end of the trunk is currently under progress. This will form part of the Palm Gateway, beside the Arabian Court at the One & Only Royal Mirage, which is well underway. The Palm Gateway buildings have reached the third floor level, and this development includes the monorail station, as well as parking facilities. This area is targeted for completion by end of 2008. Estimated completion early 2009
Burj Dubai & Downtown Now complete in structure and is the tallest building in the world. It will be a combination of residential and commercial space, including a 160-room hotel, recreational facilities and entertainment venues. The tower will be surrounded by the new developments of The Old Town, The Dubai Mall, restaurants, hotels, and residential facilities. New hotels that have opened in this area include the Southern Sun Hotels of Al Manzil and Qamardeen, and The Palace by Sofitel.
Dubai Metro The development of the Light Rail Train system connecting Dubai International Airport with the Jumeirah Beach Residence and Jebel Ali is progressing quickly across the city of Dubai with the train support pillars and track supports for the elevated sections being installed across the city. Construction is happening around Deira City Centre Shopping Mall, BurJuman Shopping Mall and the World Trade Centre.
Estimated completion early 2009
Estimated completion mid 2009
Beach Area Construction Update The construction of the Jumeirah Beach Residence has been underway for the past 2 years and is expected to be completed by mid 2008. As long as sea facing rooms are booked the noise disturbance to guests should be minimal. Onshore sea breezes again reduce any possible noise disturbance to a minimum and should not alter a day spent relaxing around the pool or at the beach. It is recommended that sea facing rooms be booked at the following hotels: One & Only Royal Mirage, Le Meridien Mina Seyahi, Habtoor Grand Resort & Spa, Sheraton Jumeirah Beach, Hilton Dubai Jumeirah, Oasis Beach Hotel & Tower, The Ritz-Carlton Dubai, Le Royal Meridien Beach Resort & Spa, Habtoor Grand Resort & Spa, Grosvenor House and Jebel Ali Golf Resort & Spa and Palm Tree Court (Jebel Ali and Palm Tree Court are affected by the construction of the Palm Island Jebel Ali).
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Abu Dhabi
Thompsons Top-Ups in Abu Dhabi
Silk, Spices & Gold – Dubai City Tour
Spectacular City Tour
Sundowner Dune Dinner
Early in the morning we leave Abu Dhabi and travel north-east, passing Jebel Ali, the world’s largest man-made Harbour. Your tour takes you to Mall of the Emirates to Ski Dubai, past the Camel race track at Nad Al Sheba, Ras al Khor, past Zabeel park, Karama and to the creekside opposite the renowned building of the National Bank of Dubai. Visit the Dubai Museum before boarding an abra (local water taxi) to cross the Creek. Disembark in Deira at the spice market and then continue onto Dubai’s famous Gold Souk. After lunch* at the BurJuman, proceed on to see the Burj Al Arab via the beach and on to Madinat Jumeirah before the journey back to Abu Dhabi Departs on Thursday & Sunday * Lunch for your own account
Departing early morning, we include a visit to the fishing harbour and the dhow yard, where these sturdy vessels are still built in the traditional way. We continue to the ancient, renovated Al Husn Forty and the Abu Dhabi Cultural Foundation. We then visit different markets in Port Zayed. From here we drive along the spectacular Corniche, past gleaming white mosques, glass-clad offices and elegant high-rise apartments to the Heritage Village, which houses a small museum and depicts the traditional daily activities of the Arab community prior to the discovery of oil. A superb view of the city’s magnificent skyline can be seen from the tip of the breakwater in this city of dramatic contrasts. Departs on Monday, Wednesday & Saturday
Duration: Full day – from US$51 pp (excl lunch)
Duration: Morning – from US$34 pp
Experience the stark beauty of the desert in a four-wheel drive vehicle which will collect you from your hotel mid-afternoon and take you into the dunes. En route we visit the camps where racing camels are bred and trained and which also gives a glimpse of the hardy lifestyle of the Bedouin. We pause to watch the sun set over the rolling dunes, before proceeding to our Bedu encampment. Here you can take a camel ride before relaxing in traditional tents furnished with comfortable cushions and colourful rugs. Dinner is a feast of traditional barbequed meats with fresh salads and Arabic sweets. After dinner you may puff on a shisha while sipping ghawa (Arabic coffee). At the end of an enchanting evening under the stars we return through the sands to your hotel. Departs daily Duration: Evening – from US$74 pp
Sandboarding down the dunes
Abu Dhabi Map Key 6 Beach Rotana Hotel & Towers 13 Hilton Abu Dhabi 18 Le Meridien Abu Dhabi 27 Sheraton Abu Dhabi Resort & Hotel
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Dream the destination... Live the journey.
Abu Dhabi Hotels ★★★★★
Hilton Abu Dhabi
LOCATION: Located on a 350m stretch of private beach along the Corniche and close to the Marina Mall. The hotel is 30-mins from the airport.
★★★★★
Lebanese. Relax in the Hiltonia Spa, with its sauna, steam room, plunge pool, Jacuzzi and range of beauty treatments.
Stay 3 Nights, Get 1 Free Night Ex JNB from R7 520 Ex DUR from R8 440 Ex CPT from R8 900 Inclusions: Return flights, return transfers, 4 nights accommodation, breakfast daily, Tourist Visa, Thompons travel bag. Valid 01 Jun – 31 Aug’08
Beach Rotana Hotel & Towers
LOCATION Located on its own stretch of private beach in the Tourist Club area, close to the Abu Dhabi Mall and the Hamed Centre. ACCOMMODATION & FACILITIES: All 414 rooms of the hotel are equipped with high-speed internet access, mini bar, safe, satellite TV and bathrobes. Guests are welcomed with a fruit plate in their room and the Beach Club allows guests access to the beach, beach bars, swimming pools, tennis and squash courts. 11 Restaurants and bars provide a wide range of dining options including
Italian, French-Polynesian, Seafood, Steakhouse, Japanese, German and Indian. The Zen Spa offers guests a stunning array of treatments to indulge themselves.
Ex JNB from R8 190 Ex DUR from R9 110 Ex CPT from R9 570 Inclusions: Return flights, return transfers, 3 nights accommodation, breakfast daily, Tourist Visa, Thompons travel bag. Valid 01Jun – 25Aug’08
Sheraton Abu Dhabi Resort & Towers
LOCATION Located along the Corniche on the Arabian Gulf, on its own private lagoon. The hotel is 25-mins from the airport. ACCOMMODATION & FACILITIES: The Sheraton has 272 rooms and suites all equipped with a orientalstyle bathroom, tea/coffee making facilities, hair dryer, kitchenette, DD telephone, in-room safe, airconditioning and mini bar. There are 12 restaurants and bars to choose from including Tapas, Italian, Mexican and Seafood dining options. Leisure facilities include swimming
★★★★★
Stay 3 Nights, Get 1 Free Night Ex JNB from R7 580 Ex DUR from R8 500 Ex CPT from R8 960 Inclusions: Return flights, return transfers, 4 nights accommodation, breakfast daily, Tourist Visa, Thompons travel bag. Valid 01 Jun – 31 Aug’08 (Wed-Sun)
Le Meridien Abu Dhabi
LOCATION: Located on the beach in the Tourist Club area, close to the Abu Dhabi Mall. ACCOMMODATION & FACILITIES: All of the stylish guestrooms and suites offer high-speed internet access, mini bar, satellite channels, hair dryer, complimentary newspaper, safe and bathrobes. Leisure facilities at the hotel include beach access, outdoor swimming pools, sauna, fitness centre and a spa. Fifteen exceptional dining venues offer a wide choice of refined cuisine including Lebanese, Tex-Mex, Italian,
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pool, water sports on the beach, health club with sauna, steam room, aerobics and treatments, tennis courts and a children’s programme.
Abu Dhabi Hotels
ACCOMMODATION & FACILITIES: Each of the 350 rooms are airconditioned, have high-speed internet access, kitchenette, mini bar and telephone. The hotel offers guests a private beach, 3 swimming pools, fitness centre, 3 tennis courts and a kid’s club. There are 9 restaurants and bars and dining options include Mediterranean, Italian, Latin American, Oriental and
★★★★★
French and Thai. Verdant winding walkways connect a picturesque village of eating places and guestrooms.
Stay 3 Nights, Get 1 Free Night Ex JNB from R8 600 Ex DUR from R9 520 Ex CPT from R9 980 Inclusions: Return flights, return transfers, 4 nights accommodation, breakfast daily, Tourist Visa, Thompons travel bag. Valid 01 Jun – 31 Aug’08
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Qatar
Adventurous Camel Rides
CAPITAL CITY: Doha
Qatar
LANGUAGE: Arabic & English CURRENCY: Qatar Riyal VISA: SA passport holders require a visa. All other passport holders to check with Thompsons Holidays TIME DIFFERENCE: GMT + 3 (SA Time + 1 hour) HEALTH REQUIREMENTS: No inoculations are required
WHAT THINGS COST These prices are an average price and may vary according to areas, hotels & seasons. QAR 1 = ZAR 2.23 Bottle of Wine Beer Bottle of Water Coffee / Tea Cold Drinks Toasted Sandwich Dinner at Hotel
QR120 QR30 QR2 QR2 QR4 QR50 QR200
BEST TIME TO TRAVEL The weather in Qatar is very predictable – hot and humid. November to March is the best time to visit as this is considered “winter” in Qatar. It is not humid at all during this time and the daytime temperatures are bearable – around 20 degrees Celsius. The hottest time of the year is July and August when the daytime temperatures can reach over 50 degrees Celsius and the humidity is 100%! It only rains in Qatar about twice a year. You can be guaranteed of clear blue skies and sunny weather no matter what time of the year you go.
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Qatar, considered to be one of the Gulf ’s best-kept secrets, has plenty to offer. Traditional Wind-Tower Qatar offers a selection of world-class hotels, with high standards of service and hospitality. With its warm and friendly people, Doha, the country’s capital is well placed to welcome visitors from all over the world. The shopping infrastructure in Qatar has also been completely transformed, with the opening of the Landmark Mall and more recently, the Gulf ’s largest Doha City Centre, shoppers have a wealth of choice. Besides the malls, Doha still offers traditional shopping in souks (markets) where you can find virtually everything you could possibly want at very competitive prices. The desert in Qatar offers a natural beauty that cannot be equalled anywhere else in the Gulf. From sand skiing down large dunes to deserted beaches bordering the Arabian Sea. Doha also boasts an outstanding golf course, historical sights and many diverse sporting events. Waterpot Fountains on Doha Corniche
Dream the destination... Live the journey.
Thompsons Top-Ups in Doha
Good Evening Doha
Inland Sea Safari
Your visit to Qatar will undoubtedly begin in Doha, the capital city and home to 80% of the country’s population, most of its commerce and the heart and pulse of its culture. Our guided city tour, in an air-conditioned vehicle, will take you to the sea-front Corniche, Dhow Harbour, Old Souk, Museum, Equestrian Club, Falcon Market, Fruit & Vegetable Market, Fish Market and the Traditional Market before returning to your hotel. The tour includes soft drinks and mineral water. Departs daily except Friday & Sunday
This evening tour in a fully air-conditioned vehicle winds its way through the centre of the city with its traditional brightly-lit souks and shopping areas – ablaze with colour and lights, and comprises of. You will have a short city tour with visits to the Corniche, Downtown, Old Souk and Gold Market. This will be followed by dinner at a traditional restaurant to taste traditional Arabic food & beverages. Then move onto an exclusive Night Club to bring your evening to a close. Departs daily
This afternoon and evening tour in a comfortable 4x4 vehicle, takes you 75 km across the southern Qatari desert. You will be taken on an exciting and unforgettable roller-coaster ride over the magnificent sand dunes until you reach the Inland Sea. At the Desert Camp, relax Bedouin-style, complete with tent, carpets and cushions and our famous Arabic hospitality. Take a swim in the tranquil Gulf waters or scramble up the sand dunes on foot. Or, for the more adventurous, try sand boarding – a cinch for those experienced on snow, and a soft landing for those who are trying it for the first time! Enjoy a barbeque dinner under the stars. Departs Saturday, Monday & Wednesday
Duration: 3½ hours from US$32 pp
Duration: 4 hours from US$64 pp (excl drinks)
Duration: 6½ hours from US$140 pp (excl drinks)
Doha
Doha City Tour
Doha Falcon
Sailing on a dhow
Fresh Fish for Sale
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Doha Hotels
Doha Hotels
★★★★
Ramada Plaza Doha
★★★★★
LOCATION: Ramada Hotel is centrally located 5 minutes from Downtown Doha and 100m from a shopping centre.
LOCATION: The Ritz-Carlton, Doha is set in the prestigious West Bay Lagoon Area of Doha 10 minutes from downtown Doha.
ACCOMMODATION & FACILITIES: Our spacious and elegant rooms and suites feature special design themes to appeal to individual tastes. All 584 rooms have satellite TV, free high-speed internet access, complimentary morning newspaper, lounge sofa, king-size beds, pillow menu, 100% Egyptian cotton duvets and en-suite marbled bathroom. Featuring over 20 restaurants and bars, the hotel offers choices such as Indian, Japanese, Italian, Chinese, Sushi, Seafood and Steakhouse. Leisure facilities are available at the Cabana Club and include fully equipped gym, outdoor pool, kid’s pool and arcade, Jacuzzi, sauna, steam room, tennis & volleyball courts and massage facilities. From US$134 pp B&B
ACCOMMODATION & FACILITIES: All 374 guest rooms offer views of the Arabian Gulf or Doha cityscape and have private balconies, high-speed internet access, in-room safe, CD player and hair dryer. Savour the selection of the nine different restaurants, bars and lounges offering Italian, Continental and French options. Leisure facilities include indoor and outdoor pool with swim-up bar, squash & tennis courts, shopping arcade and Ritz Kids® programme. The spa features seven treatment rooms and relaxing saunas.
★★★★★
Movenpick Tower & Suites Doha
From US$137 pp B&B
★★★★★
Hotel Intercontinental Doha
LOCATION: Located in the prestigious West Bay Area just 2 minutes drive from the Exhibition Centre and the City Center Shopping Mall.
LOCATION: Hotel Intercontinental Doha is located near West Bay Lagoon, Doha Golf Club and close to the heart of Doha.
ACCOMMODATION & FACILITIES: All 154 extra large rooms and suites offer a good selection of satellite TV channels, fully stocked mini bar, tea/coffee making facilities, hair dryer and highspeed wireless internet access. The Seasons Restaurant offers a la carte and buffet meals and the hotel also offers a Piano Bar and a lobby lounge. Leisure facilities include gym, steam bath, jacuzzi and swimming pool.
ACCOMMODATION & FACILITIES: Each of the hotel’s 245 guest rooms have views over the Arabian Gulf, airconditioning, private bathroom, satellite TV and 24-hour room service. The hotel has 6 restaurants, cafes and bars including Mexican, Italian and Seafood options. Leisure facilities include outdoor swimming pool, children’s splash pool, tennis & squash courts, 24-hour health club, beach volleyball and water sports. The hotel also has a private beach. From US$137 pp B&B
From US$159 pp B&B
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The Ritz-Carlton Hotel
Dream the destination... Live the journey.
Booking Conditions
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A DIVISION OF CULLINAN HOLDINGS LTD (Hereinafter referred to as “Thompsons”)
itinerary) before leaving South Africa. If there are any inaccuracies on any of your travel documents, or should you have any further queries, you should contact your travel agent immediately. Thompsons will not be liable for any delay and/or loss occasioned as a result of any inaccuracies on any travel documents once you are in receipt thereof and you have left South Africa. 9) Unscheduled Extensions In the unlikely event of there being an unscheduled extension to the holiday caused by flight delays, bad weather, strikes, or any other cause which is beyond the control of Thompsons, it is understood that the expenses relating to these unscheduled extensions, (hotel accommodation etc.), will be for the account of the passenger. Thompsons accepts no liability for changes, omissions or delays before or during the course of any holiday occasioned by technical difficulties, weather conditions, strikes or communication breakdowns or the like. 10) Changes by You a) If you wish to make a change to your booking we will endeavour to assist you to make the change wherever this is possible. You will have to pay all charges, whatever kind, imposed by the suppliers providing that component part of your travel arrangements when amending a booking any time prior to departure. Fares will be re-quoted at the time of amendment. b) An administration fee of R100 per person will be charged for each amendment and/ or cancellation. c) After departure it is understood that extra expenses incurred as a result of any change will be for the passenger’s account, and any unused service will not be refunded. d) Amendments and cancellations en route must be made with our operators directly. 11) Cancellation by You If you wish to cancel your booking you must advise your agent immediately, who will in turn advise us. You will be liable to pay the following cancellation charges: a) Where your booking includes a special fare, the relevant charges are levied by the airline. In some circumstances this may be 100% of the total fare, regardless of when cancellation is effected. b) Where your booking is for a package, you will be responsible for all cancellation charges, of whatsoever nature, imposed by the suppliers providing the component parts of such travel arrangements. c) Thompsons charges a cancellation fee equal to 10% of the package price on any finalised booking. However, Thompsons reserves the right to charge a cancellation fee of up to 100% of the total package, in its sole discretion, in particular circumstances. Any monies, which you have already paid to us, will be taken by us as payment or part payment of any cancellation charges. 12) Our Right to Change Your Travel Arrangements a) A significant change to your travel arrangements would include a change in the departure date from South Africa; where the flight times are changed by more than 12 hours or a change to a lower standard of accommodation to that which is booked. In these instances of significant changes to your travel arrangements Thompsons undertakes to advise you thereof as soon as reasonably possible before your departure date to obtain your further instructions in this regard. b) All other changes are minor changes. A minor change can be made at any time and, if practicable, we will advise you of any such change prior to departure but we are not obliged to do so. Such minor changes may be made by Thompsons, in its discretion, who will not be responsible or liable for the payment of compensation to you as a result of such minor changes. c) Every effort is made by Thompsons to adhere to confirmed itineraries; however, we reserve the right to make changes to your travel arrangements when it becomes necessary to do so. d) Should any travel component be confirmed by Thompsons and this component is cancelled by the supplier for whatsoever reason, then in such instances Thompsons will accept no liability for the cancellation thereof. 13) Lost/Stolen Flight Tickets a) The loss or theft of a ticket must be reported to Thompsons immediately. Certain airlines will not authorise Thompsons to issue a replacement ticket if such ticket is lost or stolen before the passenger leaves South Africa. In the latter instance you will be required to purchase a new ticket, at your own cost, until such time as Thompsons receives authority from the airline to make any refund to you, which authority could take up to 12 months. Should the airline authorise Thompsons to issue a replacement ticket Thompsons will do so and a re-issue fee, per ticket, will be applicable. b) Should your ticket be lost or stolen abroad it should be noted that certain airlines will not issue a duplicate ticket and it will be your responsibility to purchase a new ticket abroad at the local fare. Upon your return to South Africa you may make application to Thompsons for a refund of the amount spent by yourself on the lost or stolen ticket, but it is specifically recorded that any refund will be entirely at the discretion of the airline concerned which may take up to 12 months to authorise. c) It is your responsibility to report the lost or stolen ticket to the police and to provide Thompsons with the proof of such report if required. 14) Airline Refund Procedures a) Refund policies of the various airlines vary greatly. Tickets returned to Thompsons, will be presented to the relevant airline for assessment. Should a refund be authorised, such refund will be made to you, less any cancellation or administration charges. b) If payment for the ticket was made to Thompsons by credit card, the refund will be made to your credit card. Cash payments will be refunded by EFT. c) Partly used tickets will be refunded at less than the pro rata rate on the face value of such ticket. d) Refunds may take up to 12 weeks to process although this time frame cannot be guaranteed by Thompsons e) Unused tickets must be returned to Thompsons for a refund within one year from the date of issue or they will be regarded as expired by the airline and have no refund value. 15) Complaints a) In the event that you have any reason to complain, or experience any problems with your holiday whilst away, you must immediately inform the supplier of the services in question. b) If you are still dissatisfied, you must notify Thompsons immediately to enable us to resolve the problem. Failure to give us the opportunity to resolve any problem at the time it occurs may result in either a reduction, or complete extinction, of any rights which you may have to claim compensation. c) If you remain dissatisfied, contact the Customer Services Manager within 28 days of the unsatisfactory service, giving your booking reference and full details of your complaint on e-mail:
[email protected] or fax to +27 (011)
www.thompsons.co.za
770-7498. d) Whilst every effort will be made to resolve your complaint to your satisfaction, it is specifically recorded that Thompsons in no way accepts liability for any claim. 16) Passports, Visas and Health It is entirely the clients duty to ensure that all passports & visas are current, valid, obtained on time and that any vaccinations, inoculations, prophylactics (e.g. for malaria) and the like, where required, have been obtained. Passports must be valid for 6 months after return to South Africa. Please check the requirements with your travel agent before travelling. Thompsons will endeavour to assist the client but such assistance will be at Thompsons discretion and the client acknowledges that in doing so, Thompsons is not assuming any obligation or liability and the client indemnifies Thompsons against any consequences of non-compliance. It is the clients duty to familiarise him/herself with the inherent dangers of and mental and/ or physical condition required for the proposed travel arrangements. The client must ensure that the details supplied to Thompsons mirror those details shown on their passport for international travel and ID documents for local travel. 17) General Information i. Taxes: Thompsons will advise you of all mandatory taxes, which you must pay before departure. However, many countries charge departure taxes that can only be paid locally. It is therefore recommended that you retain sufficient local currency to meet such charges. Details of departure taxes can be obtained from the relevant airline when you reconfirm your flight details. ii. Special requests: We can pass on any special requests that you may wish to make at the time of booking, but acceptance of such requests is at the discretion of the airline or other supplier and in no circumstances are special requests guaranteed. Confirmation that a special request has been noted or passed on to the supplier, or the inclusion of the special request on your confirmation invoice or any other documentation, is not confirmation that the request will be met. iii. Medical Problems: If you or any member of your party has any medical problem or disability which may affect your holiday, you need to give us full details in writing at the time of booking. If we reasonably feel unable to properly accommodate the particular needs of the person concerned, we reserve the right to decline their reservation. We reserve the right to cancel the reservation should we become aware of any such medical problem or disability which has not been disclosed. iv. Renovations: Hotels undergo renovations from time to time and take all possible steps to limit disruption to their guests. We will not entertain complaints or requests for refunds if a hotel is carrying out renovations whilst a guest is resident. If we are specifically advised of renovation work, dates may be provided. It is important to remember that these are subject to change and we are not always notified. v. Refunds and Unused Services: No refunds will be considered for any reason whatsoever. vi. Charges to your credit card: Any charges made to your credit card whilst away are your responsibility. Thompsons will not be responsible, nor accept responsibility for having these charges reversed or corrected upon return to South Africa. vii. Drivers Licence: Even if you have obtained an international drivers licence, please take your national driver’s licence with you. viii. Confidentiality: Subject to statutory constraints or compliance with an order of court, Thompsons undertakes to deal with all client information of a personal nature on a strictly confidential basis. 18) Force Majeure Except where otherwise expressly stated in these booking conditions, we regret we cannot accept liability or pay any compensation where the performance or prompt performance of our contractual obligations is prevented or affected, or you otherwise suffer any damage or loss, as a result of “force majeure”. In these Booking Conditions, “force majeure” means any event which we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid. Such events may include war or threat of war, riot, civil strife, terrorist activity or actual threatened terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside our control. 19) Responsibility and Limitation of Liability Thompsons act as agents only for local and international ground operators and airlines and accordingly accepts no liability whatsoever for any loss, damage, injury, accident, delay, or any other irregularity howsoever arising. Thompsons makes every effort to ensure that all the arrangements and services connected with a passenger’s itinerary will be carried out as specified in the most efficient and effective way possible. However, we do not have direct control over the provision of services by suppliers and, whilst they are in all cases selected with the utmost care, we do not accept liability for error and omissions of such suppliers. The contract in use by such suppliers (which is often constituted by the ticket Issued by the Principal), shall constitute the sole contract between the supplier and the client and any right of recourse the client may have, will be solely against the supplier. 20) Jurisdiction of the Magistrate’s Court Thompsons Holidays, a Division of Cullinan Holdings Ltd, shall be entitled, at its option to institute any legal proceedings arising out of or in connection with this contract in any Magistrate’s Court having jurisdiction in terms of Section 29 of the Magistrate’s Court Act No 32/1944 as amended, notwithstanding that the amount in issue may exceed the limits of such jurisdiction. 21) Legal This document together with Thompsons’ standard booking form and Thompsons invoice / itinerary constitutes the sole record of the agreement between the parties. No party shall be bound by any representation, warranty, and promise of the like not recorded herein. Client acknowledges that he/she has not relied on any matter or thing stated on behalf of Thompsons or otherwise that is not included herein. No addition to the Thompsons standard booking conditions shall be of any force or effect unless in writing and signed by or on behalf of the parties. All costs and disbursements, including legal costs on the attorney and client scale incurred by Thompsons in recovering any damages and payments payable by the passenger to Thompsons shall be for the passengers’ account. This agreement shall in all respects be governed by and construed in accordance with the laws of the Republic of South Africa. The passenger hereby consents to the jurisdiction of the Magistrates Court having jurisdiction over its person in respect of all proceedings in connection with this agreement. 22) The Client and Authority The person requesting such quotations or estimates or making such booking or to whom any service is rendered, is deemed to have read and accepted the Conditions and to have the authority to do so on behalf of the person in whose name the estimate or quotation or reservation is requested and/or provided and/or the person to whom the services are rendered (collectively referred to as “the Client”)
Booking Conditions
4) a)
Please read the following booking conditions carefully, as they set out the terms and conditions of the contract between you and Thompsons. We act as booking agents for the suppliers of the component parts of the holiday we organise, and as such, bookings for their services will form a direct contract between you and the relevant supplier, and will be subject to that supplier’s standard terms and conditions. Bookings Bookings save for late bookings as referred to hereunder, are confirmed on the condition that a non-refundable deposit, of a minimum of 25% of the total package price, is paid to Thompsons within 72 hours of confirmation of your bookings. You will be advised at the time of booking what payment is required for your particular arrangements. The balance of the cost of your travel arrangements must be paid no less than six weeks prior to departure. If your booking is made within 6 weeks of departure, the total cost of your travel arrangements must be paid at the time of booking. Please note: FAILURE TO PAY ON TIME WILL RESULT IN THE AUTOMATIC CANCELLATION OF YOUR BOOKING. Late Booking Fee & Communication Expenses (Telephone Calls) In the event of a booking (except South Africa bookings) being made less than 7 days prior to the date of departure, Thompsons reserves the right to charge for any extra communication expenses. Full payment is due immediately on confirmation and is non-refundable on all late bookings. Some bookings require full payment at the time of booking i.e. prior to confirmation. If we are unable to secure confirmation you will be refunded in full. Price Changes The costs associated with travel arrangements are not always stable, and currency movements can fluctuate sharply. It is impossible to predict these movements in advance. When you book a package through us, we reserve the right to pass on any surcharges to you. Surcharges may be imposed to cover increases in transportation costs, including the costs of fuel and security charges, taxes or fees chargeable for services such as landing taxes or embarkation or disembarkation fees at ports and airports, or exchange rates applied to the particular package. Thompsons guarantees the price of land arrangements, only once full payment is received. Airfares are subject to the prices and conditions quoted by the particular airlines and cannot be guaranteed by Thompsons. The onus is on the agent & the passenger to check that there have been no changes in these prices before making final payment thereof. Should the client make a group reservation & subsequently the group numbers deviate from the minimum number required for the booking, Thompsons reserves the right to re-cost the price and raise a surcharge. Should any client refuse to accept and pay such surcharge, it may result in cancellation of the booking and forfeiture of all payments made. Methods of Payment Credit Cards: In accordance with International Airline Travel Association (IATA) bulletin # A1/00 we need a signed and validated Standard Credit Card Charge Form. The agent acknowledges that s/he has seen the card and that the signature on the card is the same as that on the Credit Card Charge Form. A signed and validated Standard Credit Card Charge Form (SCCCF) or payment through our Virtual Card Services system, are the only recognised forms of payment for credit cards. If the card is a foreign credit card then you may be requested to supply various other details. Cheques: Bank issued cheques or travel agency cheques only (accredited agencies only). Please note we require 7 working days to clear all cheques before documents can be issued. Cash or EFT Transfers: We accept EFT transfers, or cash deposited into one of our bank accounts, subject to condition that the EFT transmission report or the cash deposit slip is provided to ourselves and such payment has been confirmed as received by ourselves. Insurance It is strongly advised that all clients take out adequate insurance cover such as cancellation due to illness, accident or injury, personal accident and personal liability, loss of or damage to baggage and sports equipment. Thompsons will not be responsible or liable if the client fails to take adequate insurance cover or at all. It shall not be obligatory upon Thompsons to effect insurance for the client except upon detailed instructions given in writing and all insurance effected by Thompsons pursuant to such instruction will be subject to such exceptions and conditions as may be imposed by the insurance company or the underwriters accepting the risk, and Thompsons shall not be obliged to obtain separate cover for any risks so excluded. Should the insurers dispute their liability for any reason, the client will have recourse against the insurers only. Once the insurance has been confirmed and paid for, the client will be issued with a policy document of the insurer. It is a complex document, which must be READ BEFORE you initiate your travel so that you can address any queries you may have to the insurer PRIOR to your departure. Please note that various credit card companies offer limited levels of travel insurance, which Thompsons does not consider sufficient cover for international travel. Kindly check with the respective credit card companies in order to obtain specific details of the cover. Flight and Other Travel Timings Flight timings are provided by airlines and are subject to Air Traffic Control restrictions. All means of transportation are subject to weather conditions, the need for constant maintenance, and the ability of passengers to check-in on time. There is no guarantee that flights, ferries, ships, trains or coaches will depart at the times stated on any itinerary or tickets which you receive. All timings are estimates only, and we do not accept any liability for any delay, however arising, or for any schedule alterations. Flight Reconfirmation It is your responsibility to ensure that you reconfirm the departure date and times of all your flights at least 72 hours prior to departure. This is particularly important in respect of subsequent journeys once leaving South Africa and Thompsons hereby specifically excludes any liability for any delay and /or loss as a result of your failure to reconfirm any flight and/or connecting flight. Documents Documents (vouchers, itineraries, etc.) are only prepared on receipt of full payment of the package price, and signed & completed Booking Form, and will be ready 24 hours after payment has been received. Normally your travel agent will arrange collection of your documents. Should you require your documents and air tickets to be forwarded to either yourself or the departure airport this may be arranged by your agent with us. However, the courier costs in respect thereof will be for your own account. It is important that you check all details of your travel documents (including your
BOOKING CONDITIONS OF THOMPSONS HOLIDAYS,
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Your approved Thompsons agent is: Composite
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JOHANNESBURG: Travel House, 6 Hood Ave, Rosebank, South Africa. PO Box 41032, Craighall, 2024, South Africa. Docex 270, Randburg. Tel: +27 (011) 770-7511; Fax: +27 (011) 770-7670/1/2 DURBAN: 20 The Boulevard, West End Office Park, Spine Road, Westville, South Africa. PO Box 2758, Westway Office Park, 3635, Durban, South Africa. Docex 238, Durban. Tel: +27 (031) 275-3500; Fax: +27 (031) 275-3990 CAPE TOWN: 15th Floor, Main Tower, Standard Bank Centre, Hertzog Boulevard, Foreshore, South Africa. PO Box 382, Cape Town, 8000, South Africa. Docex 145, Cape Town. Tel: +27 (021) 408-9500; Fax: +27 (021) 408-9596 Thompsons Holidays: A division of Cullinan Holdings LTD (Reg No 1902/001808/06)