Master Tabel.xlsx

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MASTER DATA HASIL PENELITIAN Karakteristik Individu No 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27

Umur

JK

SP

Pd

Pkrj

62 64 30 55 48 67 62 42 52 53 50 65 48 49 72 46 64 51 21 40 52 71 54 53 55 58 36

1 2 2 1 2 1 2 2 2 1 1 2 1 1 2 2 2 1 2 1 2 2 1 2 2 2 2

1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 1 1 1 1 1 1 1 1

2 3 3 4 4 4 2 3 2 4 4 4 4 4 2 4 3 4 4 3 3 2 4 2 2 2 4

2 4 2 2 1 1 4 4 4 1 1 4 1 1 4 1 4 4 1 1 4 4 2 4 4 4 4

1 2 2 2 2 2 2 2 2 2 2 2 1 1 2 1 2 2 2 2 2 2 2 2 2 1 2 2

Tangible 2 3 4 2 2 2 2 2 1 2 2 1 2 4 2 2 4 1 2 2 2 2 4 2 2 2 2 2 4 2 2 2 2 2 2 2 1 2 2 2 2 1 2 4 2 2 2 2 2 4 2 2 2 2 2 2 2 2 4 2 2 2 1 2 4 2 2 2 1 2 2 1 2 2 2 2 4 1 2 2 1 2 4 2

∑ 8 7 7 10 9 8 10 8 10 8 8 6 6 10 7 10 8 8 10 7 10 7 7 8 8 7 10

1 4 1 2 4 2 2 2 2 2 2 1 2 5 1 2 2 2 2 4 2 2 2 1 1 1 2 4

Reliability 2 3 4 2 4 4 2 2 2 2 2 2 2 4 4 2 2 4 2 2 2 2 2 4 2 4 4 2 2 4 2 2 2 2 2 4 2 2 4 2 2 2 1 2 4 1 2 2 4 2 4 2 2 2 2 4 5 2 2 4 2 2 4 2 4 4 2 2 2 2 1 2 1 1 1 1 1 2 4 2 4 2 4 5

Kualitas Pelayanan Responsiveness ∑ 1 2 3 4 ∑ 14 2 4 2 4 12 7 1 2 2 2 7 8 1 1 2 2 6 14 2 4 2 4 12 10 2 2 4 4 12 8 1 2 2 2 7 10 2 2 4 4 12 12 1 2 2 4 9 10 2 1 2 4 9 8 1 2 2 4 9 9 2 4 4 4 14 10 2 2 4 4 12 11 2 2 4 4 12 8 2 2 2 2 8 7 2 2 4 4 12 12 2 2 4 4 12 8 1 2 4 2 9 13 4 2 4 4 14 12 2 4 4 4 14 10 2 2 4 4 12 12 2 2 2 4 10 8 2 2 2 2 8 6 2 2 2 4 10 4 2 2 2 2 8 5 1 1 2 4 8 12 2 2 2 2 8 15 2 4 2 5 13

1 2 2 2 4 4 2 4 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 1 2 2 5

Emphaty 2 3 4 2 2 4 2 2 2 2 2 2 4 2 4 2 2 4 2 2 2 2 2 4 2 2 2 1 2 4 2 2 4 2 2 4 2 2 4 2 2 2 2 2 4 2 2 2 2 2 4 2 2 2 2 2 4 2 2 4 2 2 4 2 2 4 2 2 2 2 4 4 1 2 1 1 1 4 2 2 2 5 2 5

∑ 10 8 8 14 12 8 12 8 9 10 10 10 8 10 8 10 8 10 10 10 10 8 12 5 8 8 17

1 2 1 2 2 2 2 2 2 4 2 2 4 2 2 2 4 4 2 2 4 2 2 2 1 4 4 4

Assurance 2 3 4 2 2 4 2 1 1 2 2 2 2 2 4 2 2 2 2 2 2 2 2 2 2 2 4 2 2 2 2 2 2 2 2 4 2 2 2 2 2 2 4 2 2 2 2 2 2 2 2 2 2 4 2 2 4 4 2 4 2 2 2 2 2 2 2 2 2 2 2 2 1 2 1 1 1 5 4 4 4 2 2 5

Kepuasan Pasien ∑ 10 5 8 10 8 8 8 10 10 8 10 10 8 10 8 10 12 10 12 10 8 8 8 5 11 16 13

1 2 2 2 4 4 2 4 4 1 2 2 2 1 2 1 4 4 2 4 4 4 1 2 1 5 4 5

2 2 1 1 4 2 1 2 2 2 2 4 1 1 2 1 2 2 2 4 2 2 1 2 1 5 2 5

28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59

76 31 64 55 64 42 54 57 42 56 45 53 64 61 50 49 52 32 36 30 45 56 72 27 36 43 25 31 47 29 52 34

2 2 1 1 2 2 1 2 2 1 2 2 2 1 2 2 2 1 2 2 2 2 1 1 1 2 2 1 2 1 1 2

1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 1 2 1 1 1 1 1 1 1 1 1 2 1 1 1 1 1

3 4 3 4 4 4 4 2 1 2 3 4 2 2 3 4 4 4 2 4 5 4 2 4 4 4 4 3 4 4 2 4

4 4 4 1 4 1 1 4 4 4 2 1 2 2 1 2 1 1 4 4 3 1 4 1 1 1 1 2 2 1 4 1

2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 1 2 2 2 2 2 2 2 2 2 2 1 2 2 2 2

2 1 2 2 1 2 4 2 4 4 2 4 2 2 4 2 2 4 2 4 2 2 2 2 4 2 2 2 2 2 4 4

2 2 2 2 2 2 4 4 2 2 4 2 2 4 2 2 4 2 4 2 2 2 2 2 2 2 2 4 2 2 2 2

2 2 2 2 1 2 4 2 4 2 2 4 1 2 4 4 5 4 2 2 2 2 2 2 4 2 2 1 2 2 2 2

8 7 8 8 6 8 14 10 12 10 10 12 7 10 12 10 12 12 10 10 8 8 8 8 12 8 8 8 8 8 10 10

2 1 2 2 1 2 2 4 2 2 2 2 2 4 2 2 2 2 4 2 2 4 2 1 2 2 2 2 4 2 2 2

2 2 2 2 1 2 1 4 2 2 2 2 4 2 4 2 4 4 2 2 4 2 2 2 4 4 2 4 2 4 2 4

2 2 2 4 1 2 2 1 4 4 4 2 2 2 2 4 2 4 2 2 2 4 2 4 2 2 2 2 4 2 2 2

2 4 4 2 2 2 4 2 5 2 4 2 2 1 2 2 4 4 2 2 2 2 1 2 4 4 4 2 2 4 2 4

8 9 10 10 5 8 9 11 13 10 12 8 10 9 10 10 12 14 10 8 10 12 7 9 12 12 10 10 12 12 8 12

2 2 4 1 1 1 2 4 4 1 1 2 4 4 2 1 2 2 2 2 2 4 2 4 2 2 2 2 2 2 2 2

2 2 2 2 1 2 1 5 2 2 1 1 2 2 2 2 2 2 1 1 2 2 2 2 2 4 4 2 4 1 2 2

2 4 4 1 1 2 2 2 2 2 2 2 5 4 2 4 2 2 2 2 4 4 2 4 2 2 2 2 4 2 1 2

4 4 4 2 2 4 4 2 4 4 4 4 2 2 5 2 2 1 4 4 1 2 2 2 2 4 2 2 4 4 2 4

10 12 14 6 5 9 9 13 12 9 8 9 13 12 11 9 8 7 9 9 9 12 8 12 8 12 10 8 14 9 7 10

2 4 4 1 2 2 2 2 4 2 1 2 4 2 4 5 2 2 2 2 4 4 1 2 2 2 4 4 2 5 2 2

2 1 1 4 2 2 2 2 1 2 2 4 2 2 1 2 4 2 4 2 2 1 2 1 4 2 2 2 2 4 2 2

2 1 1 2 2 2 2 4 2 2 2 2 1 2 4 4 2 2 1 2 2 2 2 2 2 2 4 4 2 5 4 2

2 2 4 1 4 4 1 2 2 2 2 4 2 4 1 2 4 2 2 2 2 4 4 2 4 2 1 5 2 4 2 4

8 8 10 8 10 10 7 10 9 8 7 12 9 10 10 13 12 8 9 8 10 11 9 7 12 8 11 15 8 18 10 10

2 2 2 2 4 2 2 2 4 2 2 1 4 1 4 2 2 2 4 2 2 2 1 2 2 4 2 2 1 2 4 2

2 1 2 2 2 2 4 2 2 4 2 1 2 2 1 2 2 1 2 4 4 4 2 4 4 2 2 2 1 1 2 2

2 1 2 5 2 1 2 2 4 2 1 4 2 5 2 2 4 4 4 2 2 2 4 4 2 4 5 2 4 2 2 2

2 1 2 4 4 2 2 4 2 2 2 2 2 5 2 2 2 2 2 4 2 4 2 2 2 2 5 2 2 4 2 4

8 5 8 13 12 7 10 10 12 10 7 8 10 13 9 8 10 9 12 12 10 12 9 12 10 12 14 8 8 9 10 10

2 4 2 2 1 4 4 2 4 4 4 4 2 4 2 2 1 2 1 2 4 2 4 2 2 2 2 4 4 2 1 2

2 2 2 4 1 2 5 4 4 5 2 2 2 1 5 4 5 4 2 2 1 2 2 4 2 2 1 2 2 1 2 1

60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75

53 50 35 46 27 39 42 53 45 40 43 50 28 34 23 62

2 1 1 2 1 2 2 2 2 2 1 2 2 1 2 2

1 1 1 1 1 1 1 1 1 1 1 1 2 1 1 1

3 4 4 4 4 4 4 3 4 4 3 3 5 4 5 2

2 1 2 4 2 2 4 1 2 2 2 2 2 2 1 4

2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2

4 4 4 2 2 2 2 4 2 2 2 2 2 2 1 2

2 2 2 2 2 2 2 2 2 2 4 2 2 2 2 2

4 2 2 2 2 2 2 4 2 2 2 4 2 2 4 4

12 10 10 8 8 8 8 12 8 8 10 10 8 8 9 10

2 2 2 2 4 2 1 2 4 2 2 2 2 2 2 2

2 4 2 4 2 2 2 4 2 4 2 2 2 2 1 4

2 2 2 2 4 2 4 2 4 2 2 2 2 2 2 2

2 4 2 2 2 1 2 4 2 2 1 2 4 2 4 2

8 12 8 10 12 7 9 12 12 10 7 8 10 8 9 10

4 2 2 2 4 2 4 2 2 2 2 2 2 2 2 4

2 2 1 2 2 2 2 2 2 2 2 2 2 2 1 2

2 2 2 4 4 2 4 2 4 2 2 2 2 2 2 1

4 1 4 1 2 2 2 2 2 2 2 2 2 2 4 2

12 7 9 9 12 8 12 8 10 8 8 8 8 8 9 9

2 2 2 4 4 1 2 2 4 2 2 2 2 2 2 4

2 2 2 2 1 2 1 4 2 2 2 4 2 2 1 2

2 2 2 2 2 2 2 2 2 2 4 2 1 1 1 2

4 2 2 2 4 4 2 4 4 2 2 2 4 4 2 1

10 8 8 10 11 9 7 12 12 8 10 10 9 9 6 9

2 2 2 2 2 1 2 2 4 2 2 2 1 1 2 2

4 2 4 4 4 2 4 4 2 2 2 2 2 2 2 2

2 1 2 2 2 4 4 2 2 2 1 2 2 4 2 2

2 2 4 2 4 2 2 2 2 2 2 2 2 2 4 4

10 7 12 10 12 9 12 10 10 8 7 8 7 9 10 10

2 2 2 4 2 4 2 2 4 2 2 4 2 2 2 2

2 2 2 1 2 2 4 2 2 2 2 2 2 1 2 2

Kepuasan Pasien 3 2 1 2 2 2 2 2 1 2 2 2 2 2 2 2 4 2 4 2 2 1 2 2 1 2 2 2

4 2 2 2 2 2 2 2 2 2 2 2 2 2 2 1 2 2 2 2 2 2 2 2 1 1 2 2

5 2 2 2 2 2 2 2 2 2 2 2 4 2 2 2 2 2 2 2 2 2 2 2 1 5 2 2

6 4 2 2 2 2 2 4 4 2 2 2 2 4 2 2 4 4 4 4 4 4 2 4 1 1 2 5

2 2 2 2 1 2 2 4 2 5 4 4 4 2 2 1 2 2 2 4 4 2 2 2 2 2 2 4 1 2 4 2

2 2 2 2 1 2 5 2 2 2 4 5 2 4 4 4 2 4 2 2 5 2 4 1 2 4 4 2 4 4 2 1

2 2 2 2 1 2 4 4 2 2 2 1 4 1 2 4 5 2 2 2 2 2 2 2 4 2 5 4 4 2 1 2

2 2 4 2 1 4 4 4 2 2 2 2 2 2 4 4 5 2 2 2 2 2 2 1 2 4 2 2 4 2 2 2

4 2 4 4 2 2 2 2 4 2 2 2 2 2 4 4

2 2 2 5 2 4 1 2 2 2 2 2 2 4 5 2

2 2 2 2 2 2 2 4 4 2 2 2 2 2 2 2

2 2 2 2 2 2 1 2 2 1 2 2 4 2 4 2

MASTER DATA UJI VALIDITAS KUESIONER Karakteristik Individu No 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29

Umur

JK

SP

Pd

Pkrj

39 45 57 67 40 43 50 28 34 23 42 22 20 41 34 20 58 25 60 53 46 34 26 30 42 64 23 52 36

1 1 1 2 2 1 2 2 1 2 2 2 1 1 1 2 1 2 1 1 1 2 1 2 2 1 1 1 1

1 1 1 1 1 1 1 2 1 2 1 2 2 1 1 2 1 1 1 1 1 1 2 1 1 1 2 1 4

4 3 4 5 4 3 3 5 4 5 5 4 4 5 4 4 5 5 3 4 4 3 5 4 4 4 5 4 2

1 1 4 3 2 2 2 2 2 1 3 2 1 3 2 1 3 2 4 4 4 2 1 1 2 4 2 2 2

1 2 2 2 4 2 2 2 1 2 4 2 2 2 2 4 2 2 4 2 2 2 1 2 2 2 1 2 2 2

Tangible 2 3 2 4 2 2 2 2 2 2 2 2 2 1 2 2 1 1 2 1 4 4 2 2 2 2 2 2 2 4 4 4 2 2 2 2 2 2 2 2 2 2 2 2 1 1 4 4 2 2 2 2 1 1 2 1 2 2 2 2

4 2 2 2 2 2 2 2 2 2 2 2 2 2 2 4 2 2 2 2 2 2 2 2 2 2 1 2 2 2

1 4 4 4 4 2 2 2 2 2 2 2 1 4 1 4 2 2 2 2 2 4 4 2 4 4 2 4 2 2

Reliability 2 3 2 2 2 2 2 2 2 2 2 4 2 2 2 2 2 2 2 2 2 2 2 2 1 1 4 4 2 2 1 4 2 4 2 2 2 4 2 2 2 4 2 4 2 2 1 2 2 2 2 4 1 2 2 2 2 2 1 2

4 2 4 2 2 2 2 2 4 2 4 2 2 4 2 4 4 4 2 2 2 4 2 2 2 4 2 2 2 2

Kualitas Pelayanan Responsiveness 1 2 3 4 4 4 4 2 2 2 4 2 4 2 2 2 4 2 4 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 4 2 2 4 2 2 2 2 2 2 4 2 2 1 2 1 1 2 2 2 2 4 4 4 4 4 4 4 2 4 5 5 4 2 2 2 1 2 2 1 2 4 4 2 4 4 4 4 2 2 2 2 2 1 2 2 2 2 1 2 2 2 2 2 4 2 4 2 4 2 2 2 2 2 1 2 2

1 2 2 2 2 2 2 2 2 2 4 1 2 2 2 4 2 1 2 2 2 1 2 2 2 4 2 2 2 2

Emphaty 2 3 2 2 2 2 4 2 2 2 2 2 4 2 4 2 2 2 2 2 4 4 2 1 4 2 4 2 4 2 4 4 4 2 4 1 4 2 2 2 2 2 1 1 2 2 2 2 2 2 4 4 2 2 2 2 2 2 4 2

4 2 2 2 2 2 2 2 4 4 2 1 2 2 2 4 2 1 2 2 2 2 2 2 2 4 2 4 2 2

1 1 4 2 2 2 2 2 1 1 2 1 2 2 4 2 2 2 4 2 4 1 1 1 4 2 4 4 2 2

Assurance 2 3 4 4 2 4 2 2 4 2 2 2 2 1 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 4 2 5 4 2 5 4 2 2 2 2 1 1 1 1 2 2 2 2 4 2 4 4 4 4 2 2 1 2

Kepuasan Pasien 4 4 4 2 2 2 2 2 2 2 4 2 4 2 2 2 2 2 4 2 2 5 1 2 2 2 4 4 4 2

1 2 2 2 2 1 2 2 2 2 2 2 2 4 1 2 2 4 2 4 2 2 2 2 2 2 2 2 4 2

2 4 4 2 2 2 2 2 2 2 2 2 2 4 2 2 2 2 2 2 4 2 2 2 2 2 2 2 4 2

3 2 2 2 2 1 2 2 2 2 2 1 2 4 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 1

4 2 4 4 2 2 2 2 2 4 1 2 2 2 2 2 2 2 1 2 4 2 4 2 4 2 1 2 4 2

5 2 4 2 2 2 2 2 2 2 2 2 4 4 2 2 5 2 2 2 4 2 4 4 2 2 2 2 4 2

6 2 4 2 2 1 2 2 4 2 2 2 4 2 2 4 5 2 4 2 4 2 2 4 2 2 2 4 4 2

30

48

1

4

2

2

1

2

2

2

2

2

2

2

4

2

2

2

2

2

2

2

2

2

2

2

2

2

2

2

2

2

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