Marketing Mix Placement: Retailing & Wholesaling Price: It all depends on where to find products! Marketing Fundamentals Antonio Mesa Torres, Professor Universidad del Rosario
Placement / Distribution Channels: chain demand management http://www.revistapym.com.co/destacados/donde-hacen-mercado-colombianos-2016
Higher area = lack of service = higher number of lines = Lower intensive distribution= lower prices
Self-Service Retailers 1. Large Departments Stores / Hypermarkets: Retail organization that carries a wide variety of product lines; typically clothing, home furnishing and household goods; each line is operated as separate department. Lowest intensive distribution. http://www.exito.com/ http://www.tiendasjumbo.co/
2. Supermarkets: Large size, low-medium cost, low margin, high volume that carry a wide variety of food, laundry, and household products. Lower intensive distribution. http://www.carulla.com/
3. Small Wholesalers: Medium size , Higher intensive distribution. Good service and good variety of food, laundry and household products http://www.olimpica.com/ http://www.olimpica.com/nuestras-tiendas/ http://www.surtimax.com.co/
4. Neighbourhood Stores: Highest service level, lowest influence in purchase decision making process by customer http://rcientificas.uninorte.edu.co/index.php/pensamiento/article/viewFile/3982/2801 http://www.revistapym.com.co/destacados/estudio-tiendas-latinoamerica-indica-comoganar-canal-tradicional
5. Convenience Stores : Small Store located near a residential area, open long hours 7 days a week, and carrying limited line of high-turnover convenience goods http://www.oxxo.com/quienes-somos/historia.php
6. Specialty Stores: Carries a narrow line of products with a deep assortment within that line http://www.ktronix.com/ http://www.farmatodo.com.co/
7. Discount Stores: A retail institution that sells standard merchandise at the lowest prices by accepting lower margins an selling high or small volume. http://www.makrovirtual.com/cumara/ http://www.tiendasd1.com/empresa
Gondola Retail Shelving on Isles
Hot and Cold areas
Vertical & Horizontal Analysis ESTRATO 3 Y 4
$ / gramos Marcas (Precio Unitario) Canales de Distribución
Ubicación
Grandes Superficies
Gansito
Ponky
Pipiolo
Chocobarra
Éxito Calle 170
$ 493,33
$ 441.66
$ 514
$ 470
Supermercado
Éxito Súper Carrera 78 calle 8 A bis
$ 493,33
$ 441.66
$ 514
$ 470
Mercado de Barrio
Cooratiendas Calle 167 # 54-37
$ 500
$ 433,33
$ 500
$ 400
Tienda de Conveniencia
On the run Carrera 55 A # 169-39
$ 500
NO HAY
NO HAY
$ 500
Tienda de Barrio
Carrera 78 calle 8 a bis
$ 600
$ 600
$ 500
$ 450
ESTRATO 5 Y 6 $ / gramos Canales de Distribución
Marcas (Precio Unitario) Ubicación Gansito
Ponky
Pipiolo
Chocobarra
Grandes Superficies
Carrera 52 # 125 A- 59
$ 626
$662.5
$ 526
$ 488
Supermercado
Carulla Calle 76 Carrera 11
$ 556,66
$ 478,33
$ 562
$ 502
Mercado de Barrio
Quick Max Carrera 58 # 129-46
$ 700
NO HAY
$ 550
$ 600
Tienda de Conveniencia
Oxxo Calle 74 Carrera 11
$ 600
$ 700
$ 500
$ 500
Tienda de Barrio
Kampala Av Suba 128 A # 58
$ 700
NO HAY
NO HAY
$ 700
• 4. Manufacturers integrating with retailing and wholesaling: Types of retailing and wholesaler strategies High
Low Wholesaling and retailing Manufacturer -owned Store Corners & Shop in Shop
Market
Market
Coverage
Flagship Stores
Coverage
Franchise
Factory Outlets
Manufacturer -owned Store Low
Internet
Pop-up stores
High Low
Commercial Activities Control level
High
High
Two facts are essential: • Quality relation between manufacturer and retailer • Branding process developing posibilities
Focus
Low
Corners: Manufacturer managed using wholesaler infrastructure (Goldola corner, in this case)
Shop in Shop: Department Store´s proposal , taking advantage of clients flow attracted by brand´s blend.
Franchise: Contractual association between manufacturer, wholesaler (the franchisor) and independent business people (Franchisees) buy the right to operate business units.
Flagship Store: retailer's primary location, a store in a prominent location, a chain's largest store, a retailer's most well-known location, a chain's first retail outlet, a store location with decor or merchandise mix that is distinctly different from the rest of the chain. http://www.totto.com/co/totto/noticia/compa%C3%B1ia/tott o-abre-el-primer-flagship-store-en-colombia http://www.totto.com/co/totto/videos-totto
Manufacturer – owned store
Factory Outlets: Off Price retailing operation that are owned and operated by manufacturers and that normally carry the manufacturer´s surplus, discounted and irregurlar godos.
Pop Up Shops: retail space that “pops up” one day and disappears over time. sharp marketers who have new products or a completely new business will lease short term space specifically to test their market, products or business concept
5.Personal direct sales relation with clients The key differentiation from Internet sales, is the human team that facilitate customer relations, through personal connection. The presence of the seller must: • Conveys the brand image • Cater to the needs and basic consumer questions • Actively participates in the "social shopping". Assumes an advisory role, acting as a partner of consumers seeking their benefit and satisfaction. • Transmits institutional company values: trust, respect, innovation etc. It is not only selling a product but an entire brand concept. • It is necessary to implement clear processes of selection, training and vendor management, seeking stability. High turnover among vendors.
6. Differentiation Retail distribution subject to tension between competitors in price and concept development (brand) differentiated High and immediate consumer´s accessibility product comparison The retail sale must develop their differentiation based on: • Development of differentiated range: unique, not accessible to the competition become the brand shopping destination and generate loyalty. • Building brand image: Generate associations in the minds of consumers, affecting the perception of value, facilitates recognition and conveys confidence. • Development of shopping experience: The store becomes the main vehicle of communication and creating customer experiences. Brand positioning based on a differentiated attribute