Lionbridge - Elearning Content Development

SOLUTIONS OVERVIEW

eLearning Content Development Services

Creating Intuitive Custom Courseware for a Global Audience As delivery methods for eLearning programs become more flexible and distributed, training organizations are reaching greater numbers of global learners. Organizations that develop training content need to consider both the language variations their worldwide audiences require, as well as the social, political, cultural, and historical nuances that guide their students’ learning styles. Learning programs developed with an understanding of these factors achieve the highest scores in skill development, course completion, and cost containment metrics. Lionbridge offers comprehensive eLearning Content Development services for global clients: • Instructional design and ILT content development, including new content creation, content enhancements, and content conversions •G  lobalization-at-Source™, an integrated content development and localization methodology that compresses release cycles and reduces the cost of developing multilingual content •F  lexible delivery models that combine onsite, onshore, and offshore resources and rapidly scale when training requirements change Lionbridge content developers and designers understand the fundamentals of instructional design and eLearning development. Our structural, technical, and linguistic approach ensures cultural appropriateness of visuals and text, plus document preparedness for cost-effective translation.

Lionbridge Fast Facts • Top 20 Company in Training Outsourcing industry and largest provider of translation and localization services • 50 full service solution centers in 25 countries, including CMM Level 5 Global Delivery Center in Mumbai, India • Experience in eLearning and ILT courseware creation, content conversions, content enhancements, and courseware localization

Global Teams with Specialized Skills Lionbridge eLearning content developers specialize in: •N  ew Content Creation: instructional design; curriculum development; visual design; and information design •C  ontent Enhancement: voiceovers; animation; video; standards compliance; new feature, module, version and platform development •C  ontent Conversion: from ILT formats to interactive; from interactive CDs to online; from PDF to XML; and all formats into simulationbased learning Lionbridge teams are skilled in the leading authoring and publishing environments, including: •G  raphics/animations: Flash, Photoshop, Fireworks, 3D Studio •A  udio/video streaming: Real, QuickTime, Adobe Premier

• Highly-skilled Flash engineers and audio production services for multilingual voiceovers

• Multimedia/authoring: Flash, Dreamweaver, Acrobat, FrontPage, Authorware, Director, SkillSoft-SmartForce, MindQ, proprietary

• Over 4000 employees supported by thousands of translation resources

•X  ML: XMetal, ArborText

•D  TP: QuarkXPress, FrameMaker, PageMaker, Acrobat To meet your specific training requirements, Lionbridge offers Subject Matter Experts who are available to create eLearning courseware across a variety of disciplines — specializing in everything from third grade math to Microsoft.net training. Lionbridge training design and development capabilities enable our clients to focus on their core business while reducing project management and fixed expenses.

DECEMBER 2006 > eLEARNING CONTENT DEVELOPMENT SOLUTIONS OVERVIEW > SOL-123-1206-1

Globalization-at-Source™ Lionbridge instructional designers create content with the global audience in mind. Our Globalization-at-Source methodology improves the quality of source language materials and ensures that content is ready for global distribution. Globalization-at-Source serves to establish and maintain a consistent user experience across all regions, while preserving instructional intent across diverse cultures and languages. The methodology integrates courseware development and translation processes to reduce the time and cost of creating multilingual courseware. It incorporates global-ready technical writing and illustration, internationalization engineering, and integrated content development and translation processes. These specialized processes collectively enhance the global user experience, compress release cycles, and reduce the expense of creating courseware for global a audience.

Lionbridge Value Lionbridge has the scalability and experience your company needs to drive its global growth: We have hundreds of specialized resources operating in more than 25 countries, and a long history of managing complex content development programs across multiple time zones, languages, and cultures.

Lionbridge eLearning Content Development Clients Include • Leading Software, Services, and Solutions Provider: Built scalable development process for over 22 eLearning titles, with 100% ontime delivery. • Corporate Learning Solutions Provider: Integrated courseware development and localization under single team, reducing project completion time by 35%. • Multinational Service Provider: Developed and designed Flash-based eLearning demo with voiceovers, graphics, animations, and guided simulations for six modules. • Global Leader in Educational Publishing: Consolidated courseware development offshore, reducing costs by 40% and increasing productivity by 50% over a two-year period.

Our talented team of staff linguists, translation managers, and subject matter experts give you the best combination of personalized, local attention with efficient global execution. We are able to ramp up quickly when your language and project requirements change. Our ability to seamlessly integrate with your company’s content development tools and processes enables us to create custom solutions that meet your most aggressive time-to-market goals. Lionbridge courseware development delivery models combine onsite and onshore resources with offshore teams for cost-effective creation of training content. Assessed at CMM Level 5, the Lionbridge Global Delivery Center in India provides high quality training content to the world’s top education publishers and eLearning developers. Our clients consistently report savings of more than 50 percent when they develop their training courses offshore with Lionbridge.

Lionbridge Technologies, Inc. (NASDAQ: LIOX) is a leading provider of globalization and testing services. Lionbridge combines global onshore, near shore and offshore resources with proven program management methodologies to serve as an outsource partner throughout a client’s product and content lifecycle - from development to globalization, testing and maintenance. Global organizations rely on Lionbridge services to increase international market share, speed adoption of global products and content, and enhance their return on enterprise application investments.

Lionbridge has offices in 25 countries. To find the location nearest you visit www.lionbridge.com Application Development & Maintenance • Translation/Localization Services • Outsourced Testing • Technical Writing • eLearning Development

DECEMBER 2006 > eLEARNING CONTENT DEVELOPMENT SOLUTIONS OVERVIEW > SOL-123-1206-1