Petronas Elearning Courseware Development Framework

PETRONAS eLearning Courseware Development Framework 10 December 2003

Awareness Briefing to Universiti Teknologi PETRONAS (UTP) By PETRONAS eLearning Team

PETRONAS eLearning Courseware Development Framework

Today’s Schedule Time

Outline

9:30 AM – 11:00 AM

Introduction

November 8, 2009

Framework Overview Curriculum Studies (CS) 11:00 AM - 11:15 AM

Refreshment

11:15 AM - 12:45 AM

Courseware Analysis (CA) Courseware Design (CD)

12:45 PM - 2:00 PM

Lunch

2:00 PM - 4:00 PM

Courseware Construction (CC) Courseware Evaluation (CE) Courseware Implementation (CI) Q&A

4:00 PM – 4:15 PM

Refreshment / End 2

PETRONAS eLearning Courseware Development Framework

@Contents November 8, 2009

 eLearning  Workshop  Definition  Framework Overview  Framework Components  Next Steps

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PETRONAS eLearning Courseware Development Framework

eLearning November 8, 2009

 What is eLearning  Benefits of eLearning  Value to PETRONAS  eLearning Project Background  Learning Management System (LMS) 4

PETRONAS eLearning Courseware Development Framework

What is eLearning? November 8, 2009

 As defined by PETRONAS

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PETRONAS eLearning Courseware Development Framework

Benefits of eLearning November 8, 2009

Learners Trainers - Leverage on what the trainers do best - teach and instigate exploration of the subject matter - Able to provide more training - Diversify skills through virtual mentoring

- Enhance knowledge absorption through new means of knowledge delivery - Explore other fields of interest - Determine his/her own learning plan

Corporation - Democratization of learning – give access to learning to the entire organization - Promote virtual collaboration and knowledge sharing among employees - Ensure consistency of messages across the organization

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PETRONAS eLearning Courseware Development Framework

Value to PETRONAS November 8, 2009

A Value Creating Initiative That Will……  Shift the responsibility of training and development from the

employer to employees

 Reduce future training spend outside of PETRONAS  Build internal brand equity through strategic alliances with

prestigious learning institutions in the world

 Create a thinking and inquisitorial workforce for better

productivity and performance

 Accelerate competency development of PETRONAS technical

executives

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PETRONAS eLearning Courseware Development Framework

eLearning Project Background November 8, 2009

Background  Management Committee endorsed the eLearning project on Oct 28, 2001. Project kicked-off on Nov 19, 2001 Objectives  Leverage Information Communications Technology as a strategic tool to deliver the PETRONAS Education Master Plan  Define the technology and infrastructure required to support

the delivery of eLearning

 Develop the methodologies for implementing eLearning in

PETRONAS

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PETRONAS eLearning Courseware Development Framework

eLearning System (LMS) is Live November 8, 2009

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PETRONAS eLearning Courseware Development Framework

@Workshop November 8, 2009

 Objectives  Planned Workshops

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PETRONAS eLearning Courseware Development Framework

Objectives November 8, 2009

 Introduce PETRONAS eLearning Courseware

Development Framework

 Explain how the Framework fits in the

Courseware development process

 Apply the first two steps of the Framework

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PETRONAS eLearning Courseware Development Framework

Planned Workshops November 8, 2009

 Workshops:  Awareness – Introduce Framework Hands-on – Step by step guidance  To: ALAM, INSTEP, PERMATA and UTP

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PETRONAS eLearning Courseware Development Framework

@Definition November 8, 2009

 Stakeholders  eLearning Terms

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PETRONAS eLearning Courseware Development Framework

Stakeholders (1 of 2) November 8, 2009

Stakeholder

Definition

Brief Job Scope

Steering Committee (SC)

eLearning Steering Committee

• Provide guidance • Review courseware

Content Owner (CO)

The owner of the course • Provide requirements and courseware

Project Manager (PM)

The person in charge of • Plan, manage and the project control the project

Subject Matter Expert (SME)

Individuals who are an expert in certain knowledge area

• Provide content inputs

Instructional Designer (ID)

An expert in Instructional Design methodology

• Provide ID inputs to contents from SME

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PETRONAS eLearning Courseware Development Framework

Stakeholders (2 of 2) November 8, 2009

Stakeholder

Definition

Brief Job Scope

Multimedia Developer (MD)

Person who creates the • Develop the web base eLearning contents eLearning contents

Graphic Designer (GD)

• Develop 2D & 3D Person who creates graphics and animation graphics and animations

Programmer (P)

Person who program the • Creates coding for internal working of the integration with LMS content and data passing

Video Specialist (VS)

Person in charge of video shooting

• Video shooting • Video editing

Audio Specialist (AS)

Person in charge of audio recording

• Voice recording and editing 15

PETRONAS eLearning Courseware Development Framework

eLearning Terms (1 of 2) November 8, 2009

Terms

Definition and Description

SCORM

• Shareable Content Object Reference Model • Is aimed at providing flexible training options by ensuring content that is reusable, interoperable, durable and accessible regardless of the content delivery and management system used.

SCO

• Shareable Content Object • Is the smallest unit of instruction, practice and assessment that focus on achieving a single learning objective

GOSCO

• Group of SCO • Is a group of 3 SCOs (+/- 1)

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PETRONAS eLearning Courseware Development Framework

eLearning Terms (2 of 2) November 8, 2009

eLearning contents are structured to meet SCORM standard To ensure contents are in object model and modular Able to stand on its own and can be moved around into other courseware effortlessly TOC Curriculum Course Module Lesson Topic

SCORM Curriculum Courseware GOSCO SCO Asset

Folder & File Hi Level Package Content Package Organization Resource File 17

PETRONAS eLearning Courseware Development Framework

@Framework Overview November 8, 2009

 Framework Objectives  The Framework  CS Components & Activities  CA Components & Activities  CD Components & Activities  CC Components & Activities  CE Components & Activities  CI Components & Activities

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PETRONAS eLearning Courseware Development Framework

Framework Objectives November 8, 2009

 To provide guidelines for content creation and development  Provides control over content development activities  Sets standards and provides consistency especially for

outsourcing work to different parties

 Expedites content development process thus lowering cost and

increasing efficiency

 Provides continuity and easy maintenance, critical when there

is a change of development team

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PETRONAS eLearning Courseware Development Framework

The Framework November 8, 2009

 6 components

Curriculum Studies (CS)

Courseware Analysis (CA)

Courseware Design (CD)

Courseware Construction (CC)

Courseware Courseware ImplementaEvaluation tion (CE) (CI)

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PETRONAS eLearning Courseware Development Framework

The Framework November 8, 2009

Curriculum Studies (CS)

Courseware Analysis (CA)

•Kick off Meeting

•Kick off Meeting

•Conduct Frontend Analysis •Review Analysis Report •Develop instructional Recommendation •Gather Project Management Requirements •Review Curriculum Study Report (CSR) •Freeze CSR

•Conduct Detail Frontend Analysis •Gather Project Management Requirement •Develop iMacro Instructional Strategy •Review Courseware Analysis Report •Freeze CA

Courseware Design (CD)

Courseware Construction (CC)

•Create Design Document

•Design Flowchart

•Review Design Document

•Walkthrough Storyboard with SME

•Design Storyboard

Courseware Courseware Evaluation Implementa(CE) tion (CI) •Conduct Beta Testing I, II & III

•Modification

•Gather Feedback

•Gather Feedback

•Create Assessment

•Modification

•Develop Prototype

•Walkthrough Storyboard with Development Team

•Sign off

•Conduct User Empathy Test

•Create Test Plan

•Study Feedback & Fine-tune Design Document •Freeze DD

•Construct Courseware •Conduct Alpha Testing •Modification •Alpha Testing Revisit •Gather Feedback •Sign off CC

•Deploy Courseware to LMS •Conduct OSAT •Fine-tine & Modification •Review and Endorse Courseware •Gather Feedback •Courseware Rollout & Sign off •Courseware Audit 21

PETRONAS eLearning Courseware Development Framework

CS Components & Activities November 8, 2009

Curriculum Studies (CS)

 Objective: to recommend an effective learning system through establishing a broad learning approach, the principal instructional strategy, learning environment, curriculum/course goals, use of technology, delivery mode, use of media, evaluation strategy, project timeline, resources and budget.  Deliverables: Curriculum Study Report Conduct Front-end Analysis •Performance Analysis •Training Need Analysis •Curriculum Analysis •Instructional Method (Blend)

Gather Macro Project Management Requirement Project Overall Schedule •Project Budget •Project Scope •Resource Plan

Proposed High Level Instructional Recommendation and Prepare Curriculum Study Report •Learning approaches •Principal Instructional Strategy •Series of Courseware •Delivery medium •Use of Technology •Assessment strategy •CS Report 22

PETRONAS eLearning Courseware Development Framework

CA Components & Activities November 8, 2009

Courseware Analysis (CA)

 Objective: to establish the courseware requirement specification at course level.  Deliverables: Courseware Analysis Report.

Conduct Detail Front-end Analysis •Performance analysis •Current Training Provision •Current Content Analysis •Target Trainee Analysis •Current Medium Analysis •Current Infrastructure & System Analysis

Gather Project Management Requirement •Project Scope, Budget and Timeline •Project Team •Dependencies •Deliverables

Recommend and Discuss Macro Instructional Strategy and Develop Courseware Analysis Report •Instructional Goals •List of Terminal Objective •Audience Profile •Level of Interactivity •Ambition Level •Learning Tracks •Evaluation Strategy •Broad Treatment

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PETRONAS eLearning Courseware Development Framework

CD Components & Activities November 8, 2009

Courseware Design (CD)

 Objective: to establish and confirm macro instructional strategy and project management requirement for the course.  Deliverables: Design Document

Gather Project Management Requirement Conduct Detail Front-end Analysis •Project Scope, Budget and Timeline •Performance analysis •Project Team •Current Training Provision •Dependencies •Current Content Analysis •Deliverables •Target Trainee Analysis •Current Medium Analysis •Current Infrastructure & System Analysis Develop Design Document •Instructional Goals Develop Prototype and •List of Terminal Objective Finalise Design Document Conduct User Empathy Evaluation •Audience Profile •Level of Interactivity •Ambition Level •Learning Tracks •Evaluation Strategy •Broad Treatment 24

PETRONAS eLearning Courseware Development Framework

CC Components & Activities November 8, 2009

Courseware Construction (CC)

 Objective: To design visual details (storyboard) for the courseware content and instructional design. To author/develop courseware based on approved storyboard.  Deliverables: Courseware Short Sessions with SME/CO •Walkthrough storyboard •Discuss ideas and strategy •Provide feedback •Modification

Develop Flowchart, Thumbnail and Storyboard Description: -----------------------------------

• •

Start

Conduct Beta Review (Aesthetic)

Description: -------------------------------------

• •

Conduct Beta Review (Editorial)

Modification

Conduct Beta Review (Endorsement)

No

Feedback and Enhancement?

Yes

Sign Off

End

Construct Courseware Alpha Testing •Develop Test Plan •Conduct series of testing •Modification •Validation

Narration Recording Integration and Programming

Media Preparation 25

PETRONAS eLearning Courseware Development Framework

CE Components & Activities November 8, 2009

Courseware Evaluation (CE)

 Objective: To conduct Beta Tests to ensure courseware meets the

intended quality, and conforms to standards and specification of the framework before releasing it to learners

Quality Control •Ensure quality and standard conformity

Beta Test •Language •Aesthetic •Endorsement •Gather feedback •Modification

Endorsement •Ready to launch courseware

Certification of Acceptance

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PETRONAS eLearning Courseware Development Framework

CI Components & Activities November 8, 2009

Courseware Implementation (CI)

 Objective: To ensure successful implementation of the courseware

Site Testing •OSAT •Fine-tuning •Modification Deploy Courseware over LMS

Launch Final Courseware to Users

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thank you

Blended Learning, the way forward…