Libro

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  • August 2019
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  • Words: 44
  • Pages: 2
Balanced Scored Card Real No.

Perspectiva 1 Atencion al cliente

KPI Ventas

2 Aprendizaje, innovacion y crecimiento Rotacion de Personal

Propuesta 2018 2019 1,000,000.00 1,200,000.00

15

12

DesempeƱo Real Porcentaje 2019 Alcanzado 1,120,000.00 0.93

20

0.60

x

y 0 5

radio 0 0.5

0.1

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