Learnings 22nd May
This document was uploaded by user and they confirmed that they have the permission to share it. If you are author or own the copyright of this book, please report to us by using this DMCA report form. Report DMCA
Overview
Download & View Learnings 22nd May as PDF for free.
More details
- Words: 124
- Pages: 4
Spotlight on the Domestic ITESBPO Market Opportunity
ITES-BPO is a very nascent segment of the domestic market, driven by voice based services with customer care and sales and marketing activity accounting for approximately 70 percent of the total.
22nd May 2007
1
Spotlight on the Domestic ITESBPO Market Opportunity
Domestic ITES-BPO Revenues (INR Million)
22nd May 2007
2
Spotlight on the Domestic ITESBPO Market Opportunity For the year 2006
OTHERS 4% SALES & MKTG. 27%
HR 12%
FA 5%
CUST. CARE 52%
HR 22nd May 2007
FA
CUST. CARE
SALES & MKTG.
OTHERS 3
Domestic market
Currently, the BFSI and Telecom verticals account for over 70 percent of the demand for ITES-BPO services in the domestic market.
22nd May 2007
4
ITES-BPO is a very nascent segment of the domestic market, driven by voice based services with customer care and sales and marketing activity accounting for approximately 70 percent of the total.
22nd May 2007
1
Spotlight on the Domestic ITESBPO Market Opportunity
Domestic ITES-BPO Revenues (INR Million)
22nd May 2007
2
Spotlight on the Domestic ITESBPO Market Opportunity For the year 2006
OTHERS 4% SALES & MKTG. 27%
HR 12%
FA 5%
CUST. CARE 52%
HR 22nd May 2007
FA
CUST. CARE
SALES & MKTG.
OTHERS 3
Domestic market
Currently, the BFSI and Telecom verticals account for over 70 percent of the demand for ITES-BPO services in the domestic market.
22nd May 2007
4
Related Documents
Learnings 22nd May
November 2019 25
Learnings 25th May
November 2019 9
Learnings 18th May
November 2019 22
Learnings 23rd May
November 2019 14
Learnings 26 Th May
November 2019 19