Ladders - Qbe Standards-2

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Ladders A third of all UK reported fall from height incidents involve ladders or stepladders, accounting for 14 deaths and 1200 major injuries each year. Many of these injuries are caused by inappropriate or incorrect use of the equipment often ultimately caused by a lack of management control. As with all accidents involving a fall from height, injuries and related absence can be severe. Resulting claims can be expensive and have a significant impact on future premium.

MINIMUM STANDARDS A risk assessment is carried out by a competent person for all tasks requiring ladder use. This takes into account special risk factors such as associated manual handling activity, ability to maintain 3 point contact, ground & weather conditions, traffic movements, footwear, fitness & experience of individuals and emergency arrangements. 2. The hierarchy of controls is considered with all tasks involving work at height, including other access & equipment options i.e.; o Avoid work at height wherever possible – eliminate / substitute o Prevent falls from height – organisational and technical measures o Reduce the consequences of a fall – fall arrest equipment 3. Circumstances of use and British Standards/HSE/other guidance are considered when purchasing, selecting, and reviewing the suitability of fixed or portable ladders. 4. A system of pre-use checks, examinations & maintenance is employed considering circumstances & frequency of use, and in accordance with manufacturers’ instructions. 5. Users are trained and instructed to use the equipment safely. Evidence of the employee’s competence should be validated i.e. supervised, tested, and fully documented.

1.

BEST PRACTISE • • • • •

Develop and implement policy & guidelines for ladder use. Research alternatives and where practicable ‘design out’ the need for ladder use e.g. pole extension systems for window cleaning. Develop documented bespoke safe working procedures & guidelines for all known tasks requiring the use of ladders, communicate to users and validate understanding. A permit to work system is in place to restrict and control access for high risk operations. The permit includes verification of the seeker’s competence, adequate risk assessment completed and suitable control measures employed. Employers validate the fitness of individuals’ ability to use ladders and associated tasks via suitable occupational health assessments.

LEGAL REQUIREMENTS The general duties under the Health & Safety at Work Act 1974 to provide a safe place and system of working apply. The Management of Health & Safety at Work Regulations 1999 contains the requirement to carry out a ‘suitable and sufficient’ risk assessment and implement controls. Failure to complete a risk assessment will be crucial in a court of law given the inherent risks associated with ladder use and working at height. The Work at Height Regulations 2005 requires all work at height to be properly planned and appropriately supervised. The Provision & Use of Work Equipment Regulations 2002 contain requirements for the equipment itself and ensuring that employees are trained in its correct use. When considering whether ladders, their use, and systems of working are adequate employers should consult HSE, British Standards and sector guidance.

GUIDANCE & USEFUL INFORMATION • • • •

HSE: Safe use of Ladders and Stepladders – an Employers’ guide (INDG402, 2005) HSE: The Work at Height Regulations 2005 – a brief guide (INDG401, 2005) QBE Issues Forum: Working at Height (October 2006) British Standards Various: BS 4211/2005, BS 5395-1/2001

For further information contact [email protected]

Dear reader Thank you for taking the trouble to read this publication. QBE Risk Management believe that best practice organisations are those where senior individuals facilitate and engage in the processes of sensible risk management. We make this document available to all interest parties in an effort to share knowledge and promote good practise. Our services are available only to clients insured by QBE in Europe. Our insurance products are sold through insurance brokers. We cannot offer advisory services to anyone else, however we would be delighted to hear if you have found this document useful or believe there are risk management issues that do not receive appropriate attention in the media. Regards QBE Risk Management Team email: [email protected] www.QBEeurope.com/RM

Disclaimer This document has been produced by QBE Insurance (Europe) Limited (“QIEL”). QIEL is a company member of the QBE Insurance Group. Readership of this Forum does not create an insurer-client, advisor-client, or other business or legal relationship. This Forum provides information about the law to help you understand and manage risk within your organisation. Legal information is not the same as legal advice. This Forum does not purport to provide a definitive statement of the law and is not intended to replace, nor may it be relied upon as a substitute for specific legal or other professional advice. QIEL has acted in good faith to provide an accurate Forum. However, QIEL and the QBE Group do not make any warranties or representations of any kind about the contents of this Forum, the accuracy or timeliness of its contents, or the information or explanations (if any) given. QIEL and the QBE Group do not have any duty to you, whether in contract, tort, under statute or otherwise with respect to or in connection with this Forum or the information contained within it. QIEL and the QBE Group have no obligation to update this report or any information contained within it. To the fullest extent permitted by law, QIEL and the QBE Group disclaim any responsibility or liability for any loss or damage suffered or cost incurred by you or by any other person arising out of or in connection with your or any other person’s reliance on this Report or on the information contained within it and for any omissions or inaccuracies.

QBE European Operations Plantation Place 30 Fenchurch Street London EC3M 3BD tel +44 (0)20 7105 4000 fax +44 (0)20 7105 4019

QBE European Operations is a trading name of QBE Insurance (Europe) Limited, no.01761561 ('QIEL'), QBE Underwriting Limited, no. 01035198 ('QUL'), QBE Management Services (UK) Limited, no. 03153567 ('QMSUK') and QBE Underwriting Services (UK) Limited, no. 02262145 ('QSUK'), whose registered offices are at Plantation Place, 30 Fenchurch Street, London, EC3M 3BD. All four companies are incorporated in England and Wales. QIEL and QUL are authorised and regulated by the Financial Services Authority. QUL is a Lloyd's managing agent. QMSUK and QSUK are both Appointed Representatives of QIEL and QUL.

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