July 09 Ciaa Newsletter

July 2008

“Our Profit is Your Success” An Affiliate Of

Coming this Fall!

Upcoming Events

Mark your calendars and look for registration forms mid-July. September 2, 9, 17 & 23; October 7, 14 & 20

July Vendor Council July 9, Noon Chicken Coop, WDM General Membership Meeting July 15, Noon “Single Dish, Single Wire Satellite Installation” Presented by Jim Van Dyke ICS Advanced Technologies

Coursework Includes:

Graze, West Glen Registration Attached

Management for Residential Issues

September/October

Legal Responsibilities Fair Housing

NAAEI CAM Series September 2, 9, 17, 23

Marketing

October 7, 14, 20

Property Maintenance for Managers

3rd Annual Trade Show

Financial

October 22, 5 - 8 pm

Risk Management

Sheraton Hotel, WDM

Community Analysis

Discounts apply for Candidates within the same Management Company

1 Candidate:

$550

2-5 Candidates

$500

6+ Candidates

$450

Non-Member

$750

Inside Your Newsletter: President’s Letter

New Members

More Gold snapshots

Committee Updates

Announcements, Promotions and Postings

July Meeting Registration

2009 CIAA Board Members

Vendor Spotlight - William Penn University

Fair Housing and Beyond - September 2

3rd Annual Golf Outing snapshots

Vendor Listings

NAA Connect

Letter from the President The CIAA is a volunteer-driven organization. Without members giving their time, an association like ours can not prosper. Volunteering gives you the opportunity to get to know how the association works and opens up opportunities to become a member of the Board of Directors. Members are sometimes concerned that they won’t know what to do or that they won’t have time once they commit. The Board of Directors works closely with all volunteers, and any time that can be given is greatly appreciated. A lot goes on behind the scenes to keep our association ticking. We need YOU involved to continue bringing the members the opportunities they have come to expect. Contact any board member to get involved and take an active role!

Committee Announcements Education Committee Fair Housing is one of the CAM modules. Since we have a large venue for our CAM classes, our Education Committee is extending “Fair Housing and Beyond” to anyone who may have missed our two classes earlier this year. The class will be held September 2. Since CAM students are already registered for the Fair Housing module, get your registrations and payment in as soon as possible to assure your spot at the table! Registration is attached!

Vendor Council The 3rd Annual Trade Show will be held on October 22 at the West Des Moines Sheraton Hotel from 5 - 8 pm. “Around the World of Property Management” will continue the tradition of being the top industry trade show!

2009 Board Members and Committees President and Association Executive Rick Koontz, Signature Place

Past President Melissa Johnson, Olde English Village

Vice President Jennifer O’Brien Konior, TAB Properties

Vendor Council Co-Chairs Tom Newton, Gorman Roofing Mary Spain, Apartment Finder

Membership Committee Chair

Education Committee Chair

Public Relations Committee Chair

Mary Spain, Apartment Finder

Ellen Wade, The Des Moines Register

Treasurer Lori Young, Royal Oaks Secretary Heather Benton, Evergreen Terrace Page 2

Legislative Committee Chair Jennifer O’Brien Konior, TAB Properties

Lori Young, Royal Oaks

Website: www.ciaahq.org

3rd Annual Golf Outing

From left: 1st Flight First Place - Abendroth & Russell, sponsor; Chris Low, Joe Wallace, Jos Dunham, Brooks Reynolds. 2nd Flight First Place - Baker Interiors, sponsor; Marcy Antisdel, Erin Wittrock, Dave Whitmore, Jason Walker. 1st Flight Second Place - TAB Properties

More golf pictures on Page 6 Page 3

Our Newest CIAA Members New Vendor Members ICI Paints

Announcements, Positions, and Postings NEW WEBSITE COMING SOON! CIAA’s website is getting a makeover! Iowa Website Designer, a Vendor member, is creating a cleaner, easier-to-navigate website. As soon as it’s up, we’ll let you know. Watch for the announcement in your email! TAB Properties has promoted Jessica Jones and Jessica Miller to Associate Property Managers. Congratulations ladies!

BH Management is pleased to introduce Cathy Bishop as the new Property Manager at Wakonda Village and Manor.

PART-TIME LEASING CONSULTANT An energetic, and organized persons should only apply; past experience is a plus. Responsibility includes as a direct liaison for prospective residents and current resident. Must be courteous and efficient when handling customers, residents, and their objections. Maintaining a professional appearance and attitude is a must. Will directly assist Property Manager. Please fax all resumes to (515) 267-0276) or email [email protected]. FULL-TIME MAINTENANCE TECHNICIAN A self-dedicated and organized persons should only apply; past experience and HVAC certification is a plus. Responsibility includes standard practices and tools used in the areas of repair and building maintenance. Routine maintenance and light maintenance in specialized areas such as electrical, painting, plumbing, etc.... Must be able to maintain a professional relationship with residents, subcontractors, and fellow co-workers. Will directly assist the Property Manager. Please fax all resumes to (515) 2670276) or email [email protected].

“Once you make a decision, the universe conspires to make it happen.” ~Ralph Waldo Emerson

Please send new hires, promotions, and job postings to [email protected] for inclusion in the newsletter

Page 4

CIAA on

: Click here

Email: [email protected]

Vendor Spotlight William Penn University Will earning your degree enable you to move within your company or ensure job security? *Information from the U.S. Census Bureau reinforces the value of a college education: workers 18 and over with a bachelor’s degree earn an average of $51,206 a year, while those with a high school diploma earn $27,915. You can earn your degree and still work fulltime! At William Penn University College for Working Adults, classes are held one night a week and you focus on one class at a time. William Penn University is conveniently located in West Des Moines and in Ankeny; your classes will never change location or night of the week. Considered full-time students, you are eligible to qualify for federal financial aid. A laptop is provided and yours to keep upon graduation. To learn more about how to earn or complete your degree, call Aubrey Leisinger at 515-222-9949 ext. 102 or Rachel Van Den Broek at 515-222-9949 ext. 132. *Information reported from www.census.gov

Need a Vendor? Call a Member First! A+ Lawn & Landscape

DeWitt Painting

Sears Commercial

Abendroth & Russell, P.C.

Diamond Vogel Paints

American Security and Investigations

First Advantage SafeRent

Select Van & Storage Mayflower Agent

Furniture Options

Shelton Painting

A.Q. Allstate Pest Control

Gorman Roofing Services

American Family Insurance

Hard Tops of Des Moines

Sherwin Williams Floor Coverings

Jared Frank Agency

ICI Paints

Apartment Finder

ICS Advanced Technologies

BDS Laundry Management

Iowa Website Designer

Candlewood Suites

Jetz Service Co.

Carpet Pro - Baker Interiors

Johnstone Supply

Carpet Source

Lawns Plus

Central Iowa Duct Cleaning

Lint United Van Lines

CertaPro Painters

Marsden Building Maintenance

Coinmach Corporation

Nationwide Office Care

Concentra Medical Centers

Qwest Communications

Cort Furniture Rental

RealPage, Inc.

Des Moines 360, Inc.

Red Capital Group

The Des Moines Register

Reliable Construction

To Become A Vendor Member Contact: Rick Koontz at 515-226-2100 Tom Newton at 515-883-0838

[email protected]

[email protected]

Sherwin Williams Paint Sears Commercial Simply Clean Springer Pest Solutions State Farm - Glen Waterhouse Stew Hansen’s Dodge City-Jeep Stitzell Electric Supply Co. Sudzy’s Carpet Cleaning Tenant Data Waste Connections Waste Management Wayout Consulting Services William Penn University College for Working Adults Vendor Website Page Page 5

3rd Annual Golf Outing

Page 6

Membership Meeting Registration July 15, 2009 12 Noon Graze at West Glen Town Center 5525 Mills Civic Parkway, West of I-35

Single Wire, Single Dish Satellite Installation Presented by Jim Van Dyke, President of ICS Advanced Technologies Tired of all those satellite dishes littering your property, magically appearing in the middle of the night, and fighting to get them removed? Jim will explain an exclusive program available to you that will not only remove the unsightly dishes attached to your siding and roofs, but offer your residents a choice between cable and satellite without compromising your buildings. Highlights of this presentation will include:

• Factors of MDU Vacancy. • Brief discussion on how having DIRECTV available increases the value of a property. • Residents demand access to an HDTV solution. • How technology can provide leasing incentives and increase traffic to your property. • Telecom act of 1996 and recent FCC rulings say you must allow satellite TV. • You can still legally get all the renegade dishes off your property by providing an alternative. • Why not offer the best zero cost solution? Registration Form for Single Wire, Single Dish Satellite Installation: Name:

Name:

Name:

Name:

Company / Property Name:

Must RSVP no later than Noon on Monday, July 13, 2009 Please fax registration form to Mary Spain at 515-327-9104 All selections are $11.00 and include drink, tax, and gratuity. Please indicate number of meals needed on each line. ________ Food Guru’s Chicken Lip Wrap - Spinach tortilla, chicken lip, lettuce, tomato, cheese ________ Kazu Sliders - Two mini cheeseburgers with kazu sauce and onion crisps ________ Soup & Salad Combo - Chicken Tortilla or Baked Potato Soup; Mediterranean, Sesame ginger, or Mango basil salad ________ Lunch Grazing - Food Guru’s Chicken Lips, Kazu Sliders, Mediterranean Salad

PLEASE BRING A CHECK PAYABLE TO CIAA OR EXACT CHANGE

CENTRAL IOWA APARTMENT ALLIANCE

presents

“Fair Housing and Beyond” September 2, 2009 11:00 a.m. - 5:00 p.m. West Des Moines Police Department, 250 Mills Civic Pkwy (E. of 50th St.)

The National Apartment Association Education Institute (NAAEI) and The Institute of Real Estate Management (IREM) join forces to enhance fair housing education among rental housing providers. NAAEI and IREM have partnered to develop this coursework and education initiative. NAAEI represents the education and career development division of NAA, while IREM serves as a professional association for managers of income-producing properties worldwide. The “Fair Housing and Beyond” seminar was created by subject matter experts from both of the above organizations. A legal firm specializing in Fair Housing reviewed all course content to insure compliance with Fair Housing Law. • Sets new standard in fair housing training • Uses DVD-delivered scenarios to demonstrate how real-life situations require critical thinking and prudent decision making • Vividly shows the serious consequences of incorrect responses and provides coaching on how to avoid costly mistakes • Delivers relevant knowledge of fair housing essentials – practical explanations of how federal, state, and local protected classes and barred discriminatory acts impact property operations Training for: • Management company executives • Property and site managers • Leasing professionals • Maintenance technicians • Vendors at your property Please fax your reservations to Mary Spain at (515) 327-9104 by August 15, 2009 All reservations will be billed if no-show. Payment in advance of class is appreciated! Mail payment to: CIAA, 3775 E.P. True Pkwy, Suite 263, West Des Moines, IA 50265 Registration Form: Name:

Name:

Name:

Name:

Company Name: City:

Address: Phone:

Fax:

Zip Email:

Connect With NAA NAA Awards Best in Industry With PARAGON Awards By Ron Shelton, CAPS 2009 National Apartment Association Chairman of the Board Amalgamated Management Corp.

I

n recognition of the multifamily housing industry’s top executives, employees, affiliate programs and communities, NAA presented its annual PARAGON Awards during the 2009 NAA Education Conference & Exposition, held June 25-27 at Mandalay Bay Resort & Casino in Las Vegas. Following are 2009 award recipients:

NAA Individual Awards Association Executive of the Year Kathy Vallie, Property Management Association of Michigan National Suppliers Council Achievement Award Dave Schwehm, Time Warner Cable Community Solutions Independent Rental Owner of the Year, 100 Units or Less Dana Lowry, Grand West Properties LLC, Colorado Springs, Colo. Independent Rental Owner of the Year, 101-500 Units John Raper, Central Properties, Austin, Texas

NAAEI Individual Achievement Awards Professional Designate of the Year Kara Garst, CAPS, UDR Inc. Certified Apartment Manager of the Year Tricia Foreman, NALP, CAM, CAMT, CPM, Gumenick Properties National Apartment Leasing Professional of the Year Shannon Birtwell, NALP, WinnResidential Certified Maintenance Technician of the Year Dennis Norris, CAMT, Randor Management

Affiliated Association Awards Communications Award Lubbock Apartment Association Community Service Award Arizona Multihousing Association

Education Award Property Management Association of Michigan Government Affairs Award Property Management Association of Michigan

Builders, Owners and Developers Awards Best Garden/Townhouse, Pre-1979 – Under 150 Units The Q at Maitland, Carter-Haston, Maitland, Fla. Best Garden/Townhouse, Pre-1979 – Over 150 Units Westborough, Burkely Communities LLC, Greensboro, N.C. Best Garden/Townhouse, 1980-1999 – Over 150 Units AMLI at Danada Farms, AMLI Residential, Wheaton, Ill. Best Garden/Townhouse, Post 2000 – Over 150 Units The Hamptons at Hunton Park, Gumenick Properties, Glen Allen, Va. Best Mid/High-Rise, Pre-1979 – Under 150 Units Flint Goodridge Apartments, HRI Mgmt. Corp., New Orleans Best Mid/High-Rise, Pre-1979 – Over 150 Units Loft 27, WinnResidential, Lowell, Mass. Best Mid/High-Rise, 1980-1999 – Under 150 Units Chelsea Village, Peabody Properties Inc., Chelsea, Mass. Best Mid/High-Rise, 1980-1999 – Over 150 Units Lake Arbor Towers, The Dolben Companies Inc., Mitchellville, Md. Best Mid/High-Rise, Post 2000 – Under 150 Units Evergreen at Rockwall, Churchill Residential, Rockwall, Texas Best Mid/High-Rise, Post 2000 – Over 150 Units Ventura Lofts, Southampton Management Inc., Houston

You Need to Know NAA’s annual Survey of Income & Expenses includes an executive summary, detailed data, reports and charts about rental communities. More than 350 companies participated in the 2009 survey. The executive summary will appear in the August 2009 issue of units magazine and full results will be made available on a CD for purchase in late fall 2009.