May 09 Ciaa Newsletter

“Our Profit is Your Success”

May 2008

An Affiliate Of Coming May 14th!

Upcoming Events

May “Zap the Gap” “Solving the Multi-Generational Puzzle” $50 includes lunch

Zap The Gap: Solving the Multi-Generational Puzzle

Coming June 12th!

May 14, 12:00 - 4:00 Sheraton Hotel West Des Moines Registration attached

Vendor Council May 21, Noon Chicken Coop, WDM

June 3rd Annual Golf Outing, 4-Person Best Shot, 1:00 Shotgun start. Join us for a fun day!

Coming this fall! “Around the World”

3rd Annual Golf Outing June 12, Toad Valley 1:00 Shotgun start Registration attached

3rd Annual Trade Show

July

October 22nd, 5-8 pm

General Membership Meeting

WDM Sheraton

NAA Education Institute’s CAM series:

July 15 Time and Topic TBA

September 2, 9, 17, 23, 30 October 7, 14

Inside Your Newsletter: Committee Updates

Event Highlights

Zap the Gap Registration

2009 CIAA Board Members

Vendor Spotlight - First Advantage SafeRent

Golf Outing Hole Sponsorship Form

New Members

Vendor Listings

Golf Outing Registration

Letter from the President

NAA Connect

NAA Education Conference

Committee Announcements Legislative Committee The 2009 Iowa Legislative Session ended on Sunday, April 27. Below are the bills and proposals we monitored and worked on throughout the session. A big “Thank You” to Mike Triplett of Hultman Company for his tenacity, especially with all the work we had to do to get a reasonable concession on the plumbing bill. The Legislative Committee spent many hours behind the scenes to assure a positive business atmosphere for our members. We are already putting together a plan of action for 2010. Click any of the underlined links below to read the complete language of the bills and proposals: * The storm shelter bill (HF 705) passed, but it was changed drastically from when we first saw the bill. Essentially, you don't have to build a storm shelter, but if you do, it has to comply with the state building code and the rules coming forth from them. * The plumbing bill (SF 224) passed, and this long and arduous journey ended with a definition of "routine maintenance" that we can live with. Although I didn't like the process, I am OK with the end result. * The private cause of action bill (HF 712) passed, and it included our recommendations about not being subject to suit if you are complying with the law. They took it even further than our recommendations, which is not really a bad thing. * The proposal for a state landlord-tenant board to hear grievances and do other things failed again. * The proposal to give apartment complex owners a tax credit for "green" building did not pass. * The proposal to tweak the property tax structure for certain condo/apartment buildings did not pass. * The proposal to abolish the property tax assessment appeal board did not pass. * The proposal to prohibit us from fining tenants who violate city ordinances did not pass. * The proposal to eliminate employer choice of doctor in work comp cases did not pass.

Vendor Council The Vendor Council is hard at work planning their upcoming events. The Golf Outing is June 12 at Toad Valley, 1:00 shotgun start. This is a great networking event! The 3rd Annual Trade Show will be held on October 22 at the WDM Sheraton Hotel. “Around the World of Property Management” will continue the tradition of being the top industry trade show!

2009 Board Members and Committees President and Association Executive Rick Koontz, Signature Place

Past President Melissa Johnson, Olde English Village

Vice President Jennifer O’Brien Konior, TAB Properties

Vendor Council Co-Chairs Tom Newton, Gorman Roofing Mary Spain, Apartment Finder

Membership Committee Chair

Education Committee Chair

Public Relations Committee Chair

Mary Spain, Apartment Finder

Ellen Wade, The Des Moines Register

Treasurer Lori Young, BH Management Secretary Heather Benton, Evergreen Terrace Page 2

Legislative Committee Chair Jennifer O’Brien Konior, TAB Properties

Lori Young, BH Management

Website: www.ciaahq.org

Letter from the President The Benefits of Membership As a member of the CIAA, you are also a member of the National Apartment Association and receive all the exclusive benefits! Did you know that NAA has a National Lease Program that has been written for every state? One of our members, Ross Barnett of Abendroth & Russell, P.C. is NAA’s lease advisor for Iowa. Ross will update NAA with any new laws or regulations regarding a lease in Iowa, assuring your lease is always in compliance with current laws. It’s a terrific program! Click the logo at the bottom of this page to learn more. FedEx offers all NAA members a discount for express and ground shipping! Email me at [email protected] and I will be happy to send you details and an enrollment form. CIAA offers exclusive members-only training at no cost! When we bring you national speakers like upcoming CSA Meagan Johnson, we charge you only our cost! We are NON-PROFIT, meaning your dues come back to you many times over. I urge all of you to take advantage of the wonderful opportunities your membership provides. Rick Koontz, CIAA President Signature Place Apartments

Recent Event Highlights Fair Housing and Beyond Over 120 members and non-members attended these sessions.

Leasing 101 April 8, 2009

February 25, 2009 March 24, 2009

Another full house! Mary and Rick proved that the best practices in Property Management are timeless and still work! Over 70 members attended, demonstrating their dedication to their careers!

LandlordTenant Law

Ross Barnett of Abendroth & Russell, P.C. supplied members and non-members alike with practical information using actual case law and personal anecdotes. This was a great inApril 16, 2009 teractive session with over 70 people in attendance!

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Our Newest CIAA Members New Vendor Members BDS Laundry Management Co. Lint United Van Lines William Penn University College for Working Adults

Announcements, Positions, and Postings TMG Management welcomes Jackie Klacik as their newest team member. Jackie is the manager at Westbrooke Apartments and will perform the duties of Regional Manager for TMG.

Timberland Pointe has a new Assistant Manager. Amanda Lowe recently relocated from the state of Washington to join their team. Welcome Amanda!

NEED AN EXPERIENCED PROPERTY MANAGER?

Highly qualified Certified Apartment Manager (CAM®) is seeking a Property/Regional Manager position with a stable, growing company. 15 years in in industry, 10 years as an on-site manager. Experienced in budget creation, financials, resident retention, marketing; all areas of site management. Please request a resume by emailing [email protected].

Help Wanted LEASING CONSULTANT Timberland Pointe is looking for a leasing consultant. This full time position will require some evening hours and weekends. Fax resume to 515-883-2850 or email to: [email protected]

Always be smarter than the people who hire you. - Lena Horne

Please send new hires, promotions, and job postings to [email protected] for inclusion in the newsletter

Page 4

Email: [email protected]

Vendor Spotlight First Advantage SafeRent First Advantage SafeRent is the nation's leading and most innovative provider of screening and risk management services to the multifamily housing industry. We offer a single source for resident screening services, property performance evaluation tools, renters insurance and employment screening. More than 40,000 properties count on First Advantage SafeRent every day to help them attain the highest quality residents and maximize profitability. Our company has considerable experience analyzing the screening needs and program requirements for market-rate and affordable owners and managers. These properties utilize our comprehensive credit and criminal screening services to: maintain safer communities for residents, guests and staff ensure compliance with state and federal consumer reporting and housing laws

Scott McBroom 866-857-0029

reduce potential liability from resident criminal acts ensure consistent, fair treatment of all applicants expedite leasing decisions improve renter quality and reduce bad debts and delinquencies

Need a Vendor? Call a Member First! A+ Lawn & Landscape

First Advantage SafeRent

Abendroth & Russell, P.C.

Furniture Options

Sherwin Williams Floor Coverings

A.Q. Allstate Pest Control

Gorman Roofing Services

Sherwin Williams Paint

American Family Insurance

Hard Tops of Des Moines

Sears Commercial

ICS Advanced Technologies

Simply Clean

Apartment Finder

Jetz Service Co.

Springer Pest Solutions

BDS Laundry Management

Johnstone Supply

State Farm - Glen Waterhouse

Carpet Pro - Baker Interiors

Lawns Plus

Stew Hansen’s Dodge City-Jeep

Carpet Source

Lint United Van Lines

Stitzell Electric Supply Co.

Central Iowa Duct Cleaning

Marsden Building Maintenance

Sudzy’s Carpet Cleaning

CertaPro Painters

Nationwide Office Care

Tenant Data

Coinmach Corporation

Phillips Floors

Waste Connections

Concentra Medical Centers

Qwest Communications

Waste Management

Cort Furniture Rental

RealPage, Inc.

Wayout Consulting Services

Des Moines 360, Inc.

Red Capital Group

The Des Moines Register

Reliable Construction

William Penn University College for Working Adults

DeWitt Painting

Select Van & Storage

Diamond Vogel Paints

Shelton Painting

Jared Frank Agency

Vendor Website Page

To Become A Vendor Member Contact: Rick Koontz at 515-226-2100 Tom Newton at 515-883-0838

[email protected]

[email protected]

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Connect With NAA Two New Incentives to Attend NAA Education Conference By Ron Shelton, CAPS 2009 National Apartment Association Chairman of the Board Amalgamated Management Corp.

N

AA recently announced that Mandalay Bay Resort & Casino and THEHotel are offering NAA guests the following incentives to attend the 2009 NAA Education Conference & Exposition June 25-27 in Las Vegas: 1. Free in-room Internet access during your stay 2. A $500 airfare credit for a future trip to Las Vegas (restrictions apply; see www.naahq.org/educonf for details) These offers are available for all new and existing room reservations made through the NAA Housing System. For information, contact Liz Huh at [email protected] or 703/797-0620.

NAAEI Launches Updated Rental Owner Course, Monthly Webinars About Maintenance The National Apartment Association Education Institute (NAAEI) recently launched the updated Rental Owners Course, an 18-hour education program that provides owners and operators of investment properties with sound property management practices. The Rental Owners Course is offered by state and local NAA affiliates and covers budgets, taxes, risk management, employment practices, maintenance, rent establishment, marketing, lease forms, rent collection, security deposits, evictions and resident retention. Also, NAAEI now offers monthly one-hour maintenance Webinars conducted by Pablo Paz, CAMT. These Webinars are designed to provide onsite maintenance staff with practical time- and cost-saving maintenance tips that can be employed immediately. For $29 per Webinar, a community’s entire maintenance team can learn best practices from a seasoned pro, can ask questions and download job aids. The first three webinars will cover Spring Cleaning and Organizing Your Maintenance Shop (April); Patio and Pool Appeal (May); and Save Time, Save Money and Chill Out: Air Conditioning Maintenance Tips ( June). An annual subscription can be

purchased at $199 and each Webinar will be archived. Visit www.naahq.org/education to learn more and to register. The Fair Housing and Beyond! course, offered through NAAEI and the Institute for Real Estate Management (IREM), now is offered online. If classroom-delivered courses are not available or convenient to NAA members, this online course is an excellent way to expand Fair Housing knowledge and learn from video scenarios based on real-life situations. The NAA member cost for the online course is $79. Visit www.naahq.org/education to register.

New Member-Account Options Unveiled Are you having a difficult time remembering your NAA-provided multi-digit www.naahq.org Web login ID or password? Now you have the option to change it to something more memorable. 1. Log in to the NAA Web site. If you can’t remember your ID or password, look for the question mark icon to find the “Login Help” page. 2. Visit “My Account,” located in the upper right corner of the NAA Web site. 3. Click on “Change your Login or Password,” and replace your old login ID and/or password with whatever you choose. The “My Account” section of www.naahq.org is the location where you can update your contact information, including mailing address, e-mail and phone number. Here, you also can view your NAA account profile, view items in your NAA shopping cart and more.

Did You Know? Fast Facts About NAA NAA’s National Lease Program continues to grow exponentially each year; every four seconds, a new National Lease is printed. Customer companies include some of the largest multifamily housing REITS and privately held real estate firms in the country. The National Lease is the most widely used standardized form in the multifamily housing industry with more than 19 million page clicks per year.

CIAA and IREM Proudly Present

Our First Joint Event Zap The Gap: Solving the Multi-Generational Puzzle “Us old farts need to keep in touch, not only with our members and employees, but also our customers." The quote above is from an audience member at the Illinois Movers' and Warehousemen's Association after hearing Meagan Johnson present "ZAP THE GAP," How to Solve the Multi-Generational Puzzle." Have you noticed that many of the Generation X'ers and Generation 2000 people don't seem to have the same work ethics and habits as Traditional and Baby Boomer employees? Are they sometimes tougher to manage? You will learn to identify and understand the differences between the generations, retain and develop young star performers, and create a work environment where young people will want to give their best.

Bright Funny Delightfully Obnoxious, Meagan Johnson is known as the “Generational Humorist”. If you think you’ve heard all there is to hear about the four different generations in the workplace, you have not heard Meagan’s comical spin on how to attract, market, manage and communicate with people from every generation without strangling someone in the process. During this session, you’ll laugh while acquiring tools you can use immediately to improve your multi-generational relationships with clients, co-workers and in your every day personal life. While working in a sales environment for various large companies, Meagan became discouraged to hear all the negative comments about generation X and began to research successful ways to work with her younger generation. From that, Zap the Gap was born. In 2003, Meagan received her C.S.P. (certified speaking professional); currently, only ten percent of professional speakers hold this designation. As a Gen Xer, Meagan was extremely proud to be one of the youngest recipients of the CSP designation.

Thursday, May 14, 2009 from Noon - 4:00 p.m. Sheraton West Des Moines • 50th and University Registration includes lunch from 12:00 - 1:00

Unbelievable price? You bet! Meagan’s clients

include Dairy Queen, Monster.Com, American Express, Loreal, Pepsi, Cadillac, Burger King, The Central Intelligence Agency (CIA), Bubba Gump Shrimp Company and Harley Davidson!

Fax your registrations to Mary Spain at (515) 327-9104 by May 3, 2009 Please indicate your membership:

Please pay in advance of event Make checks payable to CIAA and send payment to: Central Iowa Apartment Alliance 3775 E. P. True Pkwy #263, West Des Moines, IA 50265 Registration Form: Name:

Name:

Name:

Name:

Company/Community Name: Phone:

Email:

Member Of Both

3rd ANNUAL CIAA GOLF OUTING HOLE SPONSOR REGISTRATION The 3rd Annual Golf outing is Friday June 12, 2009 at Toad Valley Sponsors will be taken on a first come first served basis for the 18 holes. Sponsorship cost is $150.00 which includes a sign for your sponsored hole. BUT…If you pay in full by May 20th, you pay ONLY $100.00! We’re hoping this will help during these tough times! Please note that you cannot give away major food items and or beverages of any kind, unless it is purchased from the golf course. Deadline to sponsor a hole is June 1, 2009 Fax registrations to Mary Spain at (515) 327-9104 Mail payment to: CIAA, 3775 EP True Pkwy, #263, West Des Moines, IA 50266 Cost for dinner only is $20.00 if you have not purchased a round of golf HOLE SPONSOR CONTACT PERSON PHONE #

FAX#

E-MAIL ADDRESS I would like a table at my hole I need a sign (how should sign read?) I will also be donating a prize worth at least $25.00 I will not be sponsoring a hole but will donate a prize of at least $25.00 (fill in below) BUSINESS NAME CONTACT PERSON PHONE #

3rd Annual

Golf Outing

Friday June 12, 2009, Toad Valley Golf Course 1:00 Shotgun Start, 18 Hole – 4 Person Best Ball COST: $65.00/person (includes green fee, cart, dinner, prizes) Steak Dinner, awards, cash prizes and giveaways will follow your golf round! If you don’t want to stick around for dinner, your 18 holes cost only $45.00 If you don’t golf, join us for dinner for only $20.00! Either way it’s a great time! FOR MORE INFORMATION CONTACT TOM NEWTON @ 883-0838 Mail registration and payment to: CIAA, 3775 E.P. True Parkway, Suite 263 West Des Moines, IA 50265

Individual sign ups welcome; we’ll place you on a foursome! Name

Phone

Name

Phone

Name

Phone

Name

Phone

Method of Payment

Check

Cash

Registrations with team names must be received no later than June 1st, 2009

IT’S YOUR MOVE! Take your place at the 2009 NAA Education Conference and Exposition

June 25-27, 2009 Mandalay Bay Resort and Convention Center Las Vegas

General Session Speaker Dana Carvey Comedian Thursday, June 25 General Session Moderator Jim VandeHei Co-founder, Politico Friday, June 26 General Session Speaker Steve Forbes Chairman & CEO of Forbes Saturday, June 27

REDUCED HOTEL RATES NOW AVAILABLE!

MANDALAY BAY: $129 | THEHOTEL: $159 | LUXOR $79 | MGM GRAND: $119 FOUR SEASONS: $179 | THE SIGNATURE AT MGM GRAND: $164

REGISTER BY JUNE 15, 2009 AND SAVE $100!

www.naahq.org/educonf