Jason Clarke
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Jason Clarke 28/09/1984 2 Morcom Road Dunstable Bedfordshire LU5 4EF Tel: 01582 527992 Mobile: 07792187024 Email: [email protected] June 2009 – Present
Ewe & Lamb, Dunstable: Shift Leader. • Conducted and organised admin paperwork and computer tasks using Word and payroll computer software. • Counted tills and completed necessary paperwork. • Made decisions in regards to the requirements of staff. • Dealt with various aspects of customer interaction calmly, tactfully and on individual initiative. October 2009 – Present Mind, Luton & Beds: Voluntary Support Worker & Mentor. • Worked confidentially with service users to achieve a variety of goals. • Used active listening to ensure service users felt supported. • Completed training and admin paperwork as required by the organisation. September 2008 – April 2009 CHAPTER, Chester: Voluntary Support Worker, Mentor, Steering group Committee Member & Journalist • Empathic sensitive and confident support of mental health problem sufferers during solo and group tasks. • Volunteers’ representative. Acted as a conduit between volunteers and the organization, raising concerns or questions. • Admin paperwork to ensure updated charity records • Developed ideas within the charity’s quarterly steering group • Article writing, photography and journalistic interviewing May 2005 – September 2008 Graziano’s Restaurant, Dunstable: Waiter • Ensured customer satisfaction by being friendly, efficient and knowledgeable about food, wine, beers and spirits • Successfully worked as part of a team while also taking initiative and working independently June 2008 – September 2008 HAQ Publishing, telesales executive. • Clearly and confidently explained advantages of online advertising. May 2001 – September 2005 Various people and telephone orientated positions, Including, call centre administrator, retail assistant and bar person
Education and qualifications 2009.2013
Psychology BSc Open University (Home study)
2006-2009
BA (Hons) Journalism: 2:1 University of Chester
2005.2006
Access to Higher Education: Degree Studies (equal to A-levels) Dunstable College
1998.2001
Northfield’s Upper School, Dunstable GCSE: English Language C History C Mathematics C Graphic Design
English Literature C Physical Education C Science Business Studies
Personal Skills •
Communication: Capable of excellent written and spoken English that has expanded studying a degree in journalism and psychology, while continually honed during a vast array of people facing and verbally interactive work experience gained over 8 years.
•
Independent and critical thinking: Studying and work experience has developed my critical evaluation of material, verbal statements and situations. This has created a high aptitude for independent thinking and initiative.
•
Computing and IT: Competent using Microsoft Word, Excel, PowerPoint, Quark Express, InDesign and Dreamweaver.
Additional qualifications: Full driving licence, Mentoring Certificate (Mind), Mentoring Certificate (Chapter), CLAIT, Foundation, level 1 and 2. Referees Karen Palmer Greene King, Ewe & Lamb 140 Luton Road Dunstable LU5 4LE 01582664654 07931577276
Sue Sullivan Volunteer Coordinator CHAPTER Queens House Queens Road Chester CH1 3BQ 01244 344409
Ewe & Lamb, Dunstable: Shift Leader. • Conducted and organised admin paperwork and computer tasks using Word and payroll computer software. • Counted tills and completed necessary paperwork. • Made decisions in regards to the requirements of staff. • Dealt with various aspects of customer interaction calmly, tactfully and on individual initiative. October 2009 – Present Mind, Luton & Beds: Voluntary Support Worker & Mentor. • Worked confidentially with service users to achieve a variety of goals. • Used active listening to ensure service users felt supported. • Completed training and admin paperwork as required by the organisation. September 2008 – April 2009 CHAPTER, Chester: Voluntary Support Worker, Mentor, Steering group Committee Member & Journalist • Empathic sensitive and confident support of mental health problem sufferers during solo and group tasks. • Volunteers’ representative. Acted as a conduit between volunteers and the organization, raising concerns or questions. • Admin paperwork to ensure updated charity records • Developed ideas within the charity’s quarterly steering group • Article writing, photography and journalistic interviewing May 2005 – September 2008 Graziano’s Restaurant, Dunstable: Waiter • Ensured customer satisfaction by being friendly, efficient and knowledgeable about food, wine, beers and spirits • Successfully worked as part of a team while also taking initiative and working independently June 2008 – September 2008 HAQ Publishing, telesales executive. • Clearly and confidently explained advantages of online advertising. May 2001 – September 2005 Various people and telephone orientated positions, Including, call centre administrator, retail assistant and bar person
Education and qualifications 2009.2013
Psychology BSc Open University (Home study)
2006-2009
BA (Hons) Journalism: 2:1 University of Chester
2005.2006
Access to Higher Education: Degree Studies (equal to A-levels) Dunstable College
1998.2001
Northfield’s Upper School, Dunstable GCSE: English Language C History C Mathematics C Graphic Design
English Literature C Physical Education C Science Business Studies
Personal Skills •
Communication: Capable of excellent written and spoken English that has expanded studying a degree in journalism and psychology, while continually honed during a vast array of people facing and verbally interactive work experience gained over 8 years.
•
Independent and critical thinking: Studying and work experience has developed my critical evaluation of material, verbal statements and situations. This has created a high aptitude for independent thinking and initiative.
•
Computing and IT: Competent using Microsoft Word, Excel, PowerPoint, Quark Express, InDesign and Dreamweaver.
Additional qualifications: Full driving licence, Mentoring Certificate (Mind), Mentoring Certificate (Chapter), CLAIT, Foundation, level 1 and 2. Referees Karen Palmer Greene King, Ewe & Lamb 140 Luton Road Dunstable LU5 4LE 01582664654 07931577276
Sue Sullivan Volunteer Coordinator CHAPTER Queens House Queens Road Chester CH1 3BQ 01244 344409
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