January 08 Ciaa Newsletter

“Our Profit is Your Success”

January 2008

An Affiliate Of

A Big Thanks to our Vendor Members We had a great turn out of members at the Winter Social that was sponsored by our Vendor Members. The Toys for Tots donations boxes filled up fast and we appreciate everyone’s generosity this holiday season. It was a laid back and relaxed event that allowed us to socialize with other members, get to know a few people we haven’t had the chance to talk to before and catch up with old acquaintances. We would like to thank all of our vendors for helping support our organization. Without you, we would not be able to have events for all of our members. We know there are a lot of organizations out there asking for financial support and we really do appreciate your continued assistance throughout the year to help us be successful in providing our members with the best networking opportunities possible. As a member of our organization please look to your fellow vendor members for services and or products for your community.

Upcoming Events January General Membership Meeting January 9th - Noon Latin King (Registration Form Inside) February General Membership Meeting February 13th - Noon February Vendor Council Meeting February 21st - 4:00 pm Certified Apartment Manager (CAM) Classes March 11, 18, 20 , 25, and 27 (See inside for details)

Thank You!!!!!! Inside Your Newsletter: • • • •

Education Committee Update Legislative Committee Update Save the Date 2008 NAA Education Conference President’s Letter

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2008 CIAA Board Members 2008 Committee Chairs Vendor Members CIAA on the Web Vendor Spotlight

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Promotions and Postings January General Membership Registration Form March CAM - CAS Registration Connect with the NAA

COMMITTEE ANNOUNCEMENTS

Education Committee Update CAM Classes Scheduled for March 2008 Save the date and mark your calendars for a CAM (Certified Apartment Manager) Series. Classes are scheduled for March 11, 18, 20, 25, and 27th at the West Des Moines Police Public Safety Building. This class will only be offered every other year from this point forward. There are many students that need to finish this series so you’ll want to get on board and get this finished. New students need to remember it may be two years before this course is repeated in Des Moines again so plan for your completion of this course accordingly. This course is available to CIAA members only. The entire CAM series will be $550.00 or $75.00 for each individual class if trying to complete your designation. Registration for this class will begin in January and the forms are located on Page 6.

Certified Apartment Supplier Classes If you are vendor and interested in earning the NAA designation of Certified Apartment Supplier, you will be able to attend some of the classes being offered for the CAM designation in March to qualify for this designation. Cost for the CAS classes is $350.00 for each individual attending. Registration for this class will begin in January and the forms will be available soon.

Legislative Committee Update After an extensive search and many interviews, the Legislative Committee made a recommendation to the Board of Directors for a lobbyist. The board voted unanimously to hire the Hultman Company as the CIAA’s lobbying firm. They have already researched several of our issues and we feel very strongly that this relationship will benefit our association in many positive ways. Of course, during the upcoming session we’re going to be asking for your involvement to help us bring about some of the changes we need in our industry. Look for our voter registration drive coming in 2008! We need to educate renters on issues that affect them and help them have a voice in the very important political process. More importantly, a message needs to be sent to our legislators that homeowners aren’t their sole constituency. One of our goals is to change the perception of rental property owners and replace the stereotypical image of “landlords” with a more positive image of Property Management professionals.

Save the Date ~ 2008 NAA Conference June 26-28, 2008 Gaylord Palms Resort & Convention Center Orlando, Florida Get more information regarding costs and registration at www.naahq.org Page 2

Letter from the President Happy New Year! 2008 is going to be an exciting year for the CIAA. But we wouldn’t be where we are today without the hard work of our founding members. It took tenacious spirit to overcome some pretty big obstacles in forming our association, but the effort paid off in a big way for all of us. CIAA is the only affiliate of the National Apartment Association in Iowa. Affiliation with the NAA brings countless benefits to our members. Did you know that your membership in the CIAA automatically includes membership in the NAA? Their website is just a click away and contains vast resources for apartment professionals! I want to extend my personal thanks to Melissa Johnson for setting the tone for a very successful beginning and for setting the pace for the continued growth of the CIAA. Melissa’s dedication to the association is tremendous and I look forward to working with her and the rest of the Board of Directors throughout the year. Our new board members are: Rick Koontz (Signature Place), President; Melissa Johnson (Peterson Companies), Past President; Deb Lanpher (R&R Realty), Vice President; Lori Young (Wakonda Village), Treasurer; Jennifer Konior (TAB Properties), Secretary; and Tom Newton (Gorman Roofing) and Mary Spain (Apartment Finder), Vendor Council Co-Chairs. Remember, there are many ways to get involved with your industry peers. We’re always in need of volunteers to serve on committees. It’s a great way to make new friends and to make a difference in the apartment industry! The Board of Directors approved the Hultman Company as CIAA’s lobbyist. They have already started working on some very important issues for us. We look forward to continued success with our legislative priorities, and with the help of this very experienced firm and its principles, I have confidence that we will be able to make some positive changes in legislation that will benefit us all. 2008 will also mark the beginning of the end of the incredibly soft market we have all experienced for too many years. Won’t it be exhilarating when we won’t have to fight so hard for new residents and have a fairer playing field in retaining our current residents? This is an exciting and rewarding industry, and I hope you all enjoy it as much as I do. I’m looking forward to working with you all in continuing to bring excellence to the rental housing industry in Iowa! Rick Koontz, Signature Place Apartments

2008 Board Members and Committees President

Education Committee Chair

Rick Koontz, Signature Place

Mary Spain, Apartment Finder

Past President

Legislative Committee Chair

Melissa Johnson, Olde English Village

Vice President Deb Lanpher, R & R Realty

Rick Koontz, Signature Place Membership Committee Chair

Treasurer Lori Young, BH Management

Lesley Sweet, Knapp Properties

Secetary

Public Relations Committee Chair

Jennifer O’Brien Konior, TAB Properties

Deb Lanpher, R & R Realty

Vendor Council Co-Chairs

Trade Show Committee Chair

Tom Newton, Gorman Roofing Mary Spain, Apartment Finder

Michelle Ogden, Timberland Partners

Get Involved, We Value Your Opinion… The CIAA needs your ideas to make the organization what you, our members, need and want. Please contact any of the Board Members and Committee Chairpersons if you are interested in participating on a committee. Page 3

CIAA Vendor Members

A+ Lawn and Landscaping

Jetz Service Co.

Tenant Data

Apartment Finder

Nationwide Office Care

Transworld Systems

Carpet Pro by Baker Interiors

On the Spot Carpet and Tile

Tub Wrx

Cort/Instant Furniture Rental

Performance Leasing

West Des Moines Police Department

The Des Moines Register

Qwest

Dewitt Painting

Reliable Construction

Diamond Vogel Paints

Sherwin Williams Carpet

First Advantage SafeRent

Snider Lawn

Furniture Options

State Farm - Glenn Waterhouse

Gallon, Inc. Goalsetter Systems, Inc.

Stew Hansen’s Dodge CityJeep

Gorman Roofing Services

Stitzell Electric Supply

Hawkeye Legal Services

Sudzy’s Carpet Cleaning

To Become A Vendor Member Contact: Tom Newton 515-883-0838 [email protected] If you would like featured in our Vendor Spotlight contact: Deb Lanpher 515-270-0940 [email protected]

Your vendor members make many CIAA events possible. Please support them! Vendor Members’ websites and contacts are linked through our website! www.ciaahq.org

The CIAA on the Web Hyperlinks in the newsletter are now clickable in the electronic version. Some of you have said that the PDF attachments that come via your email are not opening. Windows Vista may be contributing to this error. Set your program to view the attachment separately from your email. Vista can cause issues when opening the attachment automatically inside your email program. You may see nothing but dozens of pages of jumbled letters. You can always view and download all of our newsletters at www.ciaahq.org.

Website: www.ciaahq.org

Email: [email protected]

Blog* http://blog.ciaahq.org

* We will be shutting down the blog temporarily until we decide whether or not we will continue it in the future. Updates are always available at our website, and most of our correspondence is through email. Let us know if you want to be involved with the blog or if you would like us to continue it. Please email your preferences! Page 4

CIAA Vendor Spotlight Goalsetter has been manufacturing the finest height adjustable basketball goals in the market for over 15 years and is known throughout the country as the Cadillac of goals. Goalsetter is manufactured right here in Iowa and produces the most durable goals in the market which allows us to be installed in some of the toughest environments such as camps, school playgrounds, military bases, city parks, apartment complexes and more. Goalsetter also exhibited at the National Apartment Association Conference in Las Vegas this past summer and we have signed up for next summer’s event in Orlando. For more information regarding Goalsetter Systems please contact:

Kent Van Vark Goalsetter Systems Inc 1-800-362-4625 X242 [email protected]

Promotions, Positions and Postings Timberland Partners…

IMMEDIATE POSITION AVAILABLE

is a growing company and we are looking for individuals who want to grow with us and join our team of maintenance and leasing professionals. In exchange for your hard work we offer an outstanding compensation package including health and dental insurance, flex-spending, 401K and paid vacation days. Please email or fax your cover letter and res u me w i th s a l ar y exp ec t a t ion s t o s sw an [email protected] or 319-265-0482 or call 319265-0448 to request an application. Maintenance position: HVAC, plumbing and electrical experience preferred. We are looking for someone with a positive attitude who is willing to provide our customers with the best possible service everyday. Some on call hours may be required. Leasing Position: We are looking for an outgoing, dependable, and sales oriented individual to be part of our great team of residential communities in Des Moines. Our ideal candidate will be willing to work a flexible schedule including every other weekend.

MULTI-SITE APARTMENT COMMUNITY SEEKS PROPERTY MANAGER. Applicant must be self motivated, focused, patient and accountable. Qualifications and Responsibilities include: Transportation to go back and forth between properties, Leasing (sales) apartment units, working with tenants and maintenance staff to resolve issues promptly and professionally, AP/AR duties in office, collecting and maintaining rent rolls, working with misc contractors and being able to schedule units available to make sure they are ready in time. Experience with P&L Statements is a plus. Salary and on site living accommodations are available. Visit our website at www.sunrisedesmoines.com to learn more about us! Options for Applying By Mail: Sunrise Partners, LC Attention: John Mendoza 275 NE Sunrise Dr #19, Waukee IA 50263 By Phone: call John Mendoza at (515) 975-1976 By Fax: to John Mendoza at (866) 801-2249

Email: [email protected]

Website: www.ciaahq.org

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CIAA General Membership Meeting Registration Form January 9th, 2008 12 Noon Seated and Start ~ Self Pay Latin King ~ 2200 Hubbell Avenue ~ Des Moines, Iowa

Please join us for the Installation of Officers of the 2008 Board of Directors Special Guest Speaker:

Mike Triplett, Hultman Company CIAA’s Lobbyist

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Phone

Must RSVP no later than 12pm Noon, Monday, January 7, 2008 Please fax registration form to Mary Spain (515-327-9104) Lunch selection includes sides, bread and drink. Please indicate number of meals needed on each line.

Chicken Spiedini / $13.63________ Grilled Chicken Salad / $14.87________

Baked Meatball Cavetelli / $14.81________ Italian Sausage Sandwich / $11.77________

PLEASE BRING A CHECK MADE OUT TO CIAA OR EXACT CHANGE

The Central Iowa Apartment Alliance will be hosting the 2008 CAM (Certified Apartment Manager) Designation Class Series. The following page contains the outline for course work, dates and registration form. You may take the entire series or individual classes. All classes must be completed within two years for CAM designation. To obtain your CAS (Certified Apartment Supplier), vendors must take the courses with the asterisk and then one elective course of your choice. Cost is as follows: CAM Series CIAA Member $550.00

Cam Series Non Member $750.00

CAS Series CIAA Member $300.00

CAS Series Non Member $500.00

Individual Classes Member $70.00

Individual Classes Non Member $95.00

Testing is done at the end of the series via private computer. It is a timed test. A score of 70% must be obtained for passing all courses. Registration Forms must be received by March 1, 2008. Instructors are to be announced. The dates for the Series are March 11, 18, 20, 25 and 27 with an elective CRAM for Test Date of April 7th. Classes will be held at the West Des Moines Police Station on Mills Civic Parkway in West Des Moines. A complete set of instructions will be forwarded to you after your registration is received, with exact class dates and instructors. This will be the only CAM offering until late 2009. Please forward any questions to Mary Spain, Education Chair CIAA 515-327-0606 or [email protected]

CAM SERIES REGISTRATION CAS INDIVIDUAL CLASS REGISTRATION Name: Employer: Telephone:

Fax:

E Mail: Indicate billing choice: Please forward an invoice for the class:________ This form serves as invoice:________ If I cancel this registration after March 5, 2008 there is a fee of $50.00 for restocking the materials at NAA. I have read and understand this information:

Signature Amount Due: CAM Series $550.00 Member Rate: _________ $750.00 Non Member__________ Note classes listed below, CAS required are asterisks, only select one elective below. CAS Series $300.00 Member Rate: __________ $500.00 Non Member _________ For individual classes indicate number taking on line then select classes below. Individual Classes at $70.00 Member Rate ________ $95.00 Non Member _________ Individual Classes I will be taking: Management of Residential Issues _______ Human Resource Management _______ Fair Housing _______ *Marketing _______ Property Maintenance for Managers _______ *Risk Management _______ *Financial Management _______ Community Analysis _______ FAX COMPLETED REGISTRATION TO 515-327-9104 MAIL PAYMENT TO: CIAA 3775 E.P. True Parkway # 263 West Des Moines, Iowa 50265

Connect With NAA NAA’s Newest Member Benefit: The Weekly E-Newsletter B y M i c h a e l To m p k i n s , C P M , C C I M 2008 National Apartment Association Chairman of the Board Julian LeCraw and Co.

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AA’s electronic newsletter, The Industry Insider, gives all NAA members access to essential apartment industry news in a weekly emailed format. The e-newsletter, launched in early December, summarizes real estate and multifamily housing news from nearly 7,000 information sources, scanning 15,000 articles from newspapers, magazines, Web sites and other online and print sources. Covered topics will include transactions, statistics, business and finance trends, forecasts, legislation and other national and market-specific apartment news. By placing advertisements in The Industry Insider, service partners can promote their products and strengthen their brands while reaching key multifamily housing decision makers. Contact NAA’s Julie Stalknecht at 703/797-0629 or [email protected] for information.

tact NAA’s Julie Stalknecht at 703/797-0629 or [email protected] or Justin Barker at 703/797-0671 or [email protected]. For attendee registration, please visit www.naahq.org or contact Jenny Gibson at [email protected] or 703/797-0621.

Discounted Rates Available for 2008 NAA Education Conference & Exposition Take advantage of discounted registration rates (up to 25 percent off of each registration!) for the 2008 NAA Education Conference & Exposition to be held June 26-28 at the Gaylord Palms Resort in Orlando, Fla. The event offers more than 50 education sessions with more than 6,000 industry professionals with whom to network. The exhibit hall includes more than 700 booths and more than 375 exhibiting companies. For information about any event, visit the NAA Web site at www.naahq.org/meetings or contact Jenny Gibson at [email protected]. Interested in an exhibit booth for the Education Conference? Contact NAA’s Justin Barker at Ext. 131 or [email protected].

NAA to Host Student Housing Conference One of the biggest booming markets for rental communities is off-campus student housing. To help provide NAA members with greater knowledge of this niche market, NAA will host “The Unique Cycle of Student Living,” Feb. 19-20, 2008, at the Fairmont Dallas Hotel in Dallas. The conference is designed for those who are in student housing management, new to student housing management or who are considering entering student housing management. Education tracks include pre-development, pre-leasing, move-in/turn, operations, technology and legal issues. Event and hotel registration information and a schedule of events who will address the audience on generational trends, are posted at www.naahq.org. For details about exhibiting at the conference, please con-

FCC Order on Video Provider Deals On NAA Web Site The Federal Communications Commission (FCC) announced Oct. 31 a unanimous decision that retroactively and prospectively bans the enforcement of “building exclusivity” contracts between apartment property owners and most video service providers. Specifically, the Order bans the enforcement of any contract clause between an apartment owner and a covered video service provider that grants the provider an exclusive right to make video services available on the property. More information and a copy of the FCC order, can be found at www.naahq.org. The FCC initiated this action in response to claims by several large telecommunications companies, which have begun to offer video services to residents of “multiple dwelling units,”

Connect With NAA that exclusive access agreements improperly interfere with market competition and consumer choice. This Order does not impose mandatory access on apartment properties. Rather, it only prohibits apartment owners from negotiating agreements that grant covered video service providers exclusive access to the property. Mandatory access laws, which are in effect in 18 states and Washington, D.C., require an apartment owner to grant a right of entry to a service provider that wants to offer their product to residents. The Order only prohibits the enforcement of exclusive access clauses, not entire contracts covering items beyond exclusive access rights. In other words, the Order does not prohibit contract clauses that grant exclusive marketing rights or the granting of an exclusive right to use inside wiring owned by the property. Lastly, the Order applies only to video service providers; it does not prohibit exclusive access agreements between property owners and service providers offering voice or Internet access. The issue of whether or not to ban these types of contract provisions is slated to be the subject matter of a separate FCC rulemaking procedure.

NAAEI Exam Handbooks, Skill Checks, Answer Keys Available Online As part of the initiative to transition to online exams, NAA Education Institute (NAAEI) staff has developed exam handbooks, skill checks and answer keys for the Web. The handbook, administrator guide and skill checks, complete with answer keys, are now available on the NAA Web site at www.naahq.org/education/designationheadquarters.htm. Download this information and provide free study materials for students. Login information to NAA’s Web site is required.

Groundhog Job Shadow Day Set for Feb. 1 Affiliates can showcase their communities and employees to today’s youth by participating in Groundhog Job Shadow Day on Feb. 1, 2008. NAA headquarters, along with apartment communities in Washington, D.C.; Philadelphia; and Chicago will also participate in job shadowing that day. To learn the benefits of job shadowing to local high school students and to learn more about Groundhog Job Shadow Day, contact Julie Barden at 703/797-0691 or [email protected].