INDIAN TELEPHONE INDUSTRIES LTD (A Government of India Undertaking)
India is among the four high growth markets in the world for Telecom and information Technology along with China, Brazil and Russia. Telecommunication is the rapidly growing infrastructure industry in India. New technological developments and regulatory demands have reshaped the global telecom industry today,. New technological developments and regulatory demands have reshaped the global telecom industry today.
ITI joined the league of world class vendors of GSM technology with the inauguration of domestic as well as exports markets. The success of technology induction and up gradation is visible across all units of ITI which fully conforms to ISO 9001:2000 quality management systems.
ITI LIMITED India’s first Public Sector Unit (PSU) - ITI Ltd was established in 1948. Ever since, as a pioneering venture in the field of telecommunications, it has contributed to 50% of the present national telecom network. With state-of-the-art manufacturing facilities spread across six locations and a countrywide network of marketing/service outlets, the company offers a complete range of telecom products and total solutions covering the whole spectrum of Switching, Transmission, Access and Subscriber Premises equipment. ITI has largest production unit situated in Bangalore manufactures most of the equipment needed for telecommunications. Also located at this unit are 2 well – equipped R&D labs.
Besides these main production units ITI has Regional Offices all over India, sales and service offices, customer care centers and Ancillary units. ITI has set up an unit at Singapore also BASIC INFORMATION ABOUT ITI NAME ESTABLISHED CORPORATE OFFICE MANUFACTURING PLANTS CORE R&D INSTALLATION & MAINTENANCE REGIONAL OFFICES AREA OFFICES QUALITY SYSTEM JOINT VENTURE ISO ACCREDITATION
: ITI LIMITED : 1948 : Dooravani Nagar, Bangalore : Four : Bangalore : Bangalore : Six (6) : Forty Two (42) : ISO 9000 : Trimax Datacenter. : 10 Divisions
COMPANY WEB SITE
: www.itiltd-india.com
LOGO
:
LOCATION OF MANUFACTURING UNIT, REGIONAL OFFICE AND CORPORATE OFFICE
REGIONAL OFFICES AND AREA OFFICES
REGIONAL OFFICES (11) REGIONAL OFFICES AREA OFFICES (42) (12) RO Lucknow AREA OFFICES (34) AO:
CHANDIGARH RO Delhi AO: Jaipur
NEW DELHI
Agra, Dehradun, Varanasi, Patna,
LUCKNOW LUCKNOW
AHMEDABAD BHOPAL RO AHM AO: Rajkot, RO AHM Surat Vadodra AO: Rajkot, Surat Vadodra RO Bangalore AO: Mysore, Hubli, managlore, Goa
MUMBAI
RO Kolkata CALCUTTA Siliguri, Dimapur, KOLKATA Guwahati BHUBANESWAR
HYDERABAD HYDERABAD
RO Bhopal AO: Indore, Raipur
RO Bhubaneswar AO: Ranchi, Jamshedpur
BANGALORE CHENNAI
KOCHI
RO Chennai AO: Vellore, Kalpakkam, salem, Coimbatore, Tiruchy, Madurai, Tuticorin,Pondichery
RESEARCH AND DEVELOPMENT DEPARTMENT OF BANGALORE UNIT
The main R&D Centre is housed in this Plant. The modern facilities available are •Hybrid Micro circuits lab •Surface Mount Technology •Component approval and Vendor evaluation centre •Environment test lab •EMI Shielded chambers •Modern PCB plant •Metal parts , heat treatment , finishing , moulding and die casting shops •Fully fledged tool room •Modern electronic assembly/ testing facilities
PRODUCT PROFILE TELEPHONE
ITI PRODUCT - SATELLITE
MAGENTO TELEPHONE
This telephone is a state-of-the-art of design to work with magneto exchanges can also be used for point to point communications.
ORGANIZATION CHART OF BANGALORE PLANT CMD DR-P AGM-B DR-F AGM-I&C
AGM-TDP DGM(IMM)TDP
AGM-SD DGM-SAP
DGM-P-SD
DGM-I&C DGM-TS-TDP
DGM-TDP
DGM-Tech
DGM-F
DGM-IT
DGM-F
DGM-
DGM-SAP
DGM-CS
SAP(AMC) DGMBD&Mktg
DGM-QA
DGM-HR&V
DGAShipping
CHIEF MANAGERS
CHIEF MANAGERS
CHIEF MANAGERS
CHIEF MANAGERS
CHIEF MANAGERS
MANAGERS
MANAGERS
MANAGERS
MANAGERS
MANAGERS
DEPUTY MANAGERS
DEPUTY MANAGERS
DEPUTY MANAGERS
DEPUTY MANAGERS
DEPUTY MANAGERS
ASST.MANAGER
ASST.MANAGER
ASST.MANAGER
ASST.MANAGER
ASST.MANAGER
ENGINEERS
ENGINEERS
ENGINEERS
ENGINEERS
ENGINEERS
WORKERS
WORKERS
WORKERS
WORKERS
WORKERS
The following of them are the departments of the company. •Production Department •Human Resource Department •Finance Department •Marketing Department •Research and Development Department •Purchase department
INDIAN CUSTOMER PROFILE: •Department of Telecommunications (DoT),Government of India •BSNL •Mahanagar Telephone Nigam •Defence Services •Paramilitary, Police & Internal Security organizations •Power, Steel and Oil sectors •Railways •Post Offices, Factories, Offices, Bank •Corporates •Hotels
EXPORTS
INTERNATIONAL PRESENCE AND EXPORT ITI has exported products such as ADPCM, C-Dot MBM / SBM Switches, SMPS Power Plant, VRLA batteries, CDMA WLL Equipments, FWTs, DG Sets, Shelters, Towers, MW Radios, Rural Exchanges, Telephones of different types, spare cards for E-10B exchanges Single Channel VHF Radio, Multi Access Rural Radio (Analog and Digital both) and ASICs to countries in Afghanistan, Asia, Africa and Europe.Besides various projects in India, ITI has successfully executed turnkey projects overseas. GLOBAL CUSTOMER PROFILE
•Afghanistan •Botswana •Bhutan •China •Comoros •Gambia •Ireland •Madagascar •Malaysia •Nepal
COMPETITORS INFORMATION •Nokia •Samsung •L G •Ericson •Siemens •United Telecom
The various strengths of ITI are as follows : •India’s first telecom equipment manufacturer. •50 years of experience in telecommunication. •Over 60% of contribution to the existing national telecom network. •Total telecom solutions provider. •Recognized as top turnkey services company. •Multi-location state-of-art manufacturing facilities with ISO 9001:2000. •Complete range of telecom products, value added services, strategic alliances with global telecom/IT majors. •Large work force with technical expertise. •Market share of 70%. •Quick adoption to new & latest technology. •One of the best infrastructure and R&D.
WEAKNESSES OF ITI: •Surplus manpower. •Resistance to changes by some group of employees. •Normally, training the aged & less qualified employees to latest technology in some case highly impossible. ITI has proved otherwise certificate holders & fitters are all doing even testing in digital electronics. •Cases may be viable. ITI has proved otherwise certificate holders •Fitters are all doing even testing in digital electronics •Products are priced very less due to competition. •Having monopoly in the telecom manufacturing field, ITI is very poor in marketing. It did not have marketing department concept itself before 1991. •Failure of R & D department. •Corruptions in high level management •Political interference.
OPPORTUNITIES OF ITI: •Introduction of better & improved technology. •Quality of the products. •Training & development strategies. •ITI has the good infrastructure •It has branches all over India The threats faced by the ITI are as follows: •Competition from private sector & nationals. •Disinvestments policy of the government. •Frequent fluctuations in the global competitive market •Economics policies of the government. •Huge executive turnover. Promotional opportunities are bleak
FINDINGS in Finance Department of the company facing two important problems in their operation, the problems are improper cash management and manual accounting system. A. CASH MANAGEMENT PROBLEM: The company facing the following cash management problems 1. Delay in cash collection The company sells their products to their customers namely, BSNL and MTNL. Those who are purchased from the company but they are failed to pay the money on time. This is the major problem for the company. 2. Delay in payment of salary: This is the problem due to delay in collection of money from the customers. So, ultimately the employees are affected and they are getting their salary two months once. 3. Delay in payment to suppliers; The company failed to pay the money to their suppliers because inefficient cash management system. 4. Delay in other payments Due to the improper cash management the company totally failed to pay the money to the outsiders are in delayed manner. It affects the company reputation in the outside. B. NO SPECIALIZED ACCOUNTING SOFTWARE The Finance department is using the computers for the accounting purpose. Totally 10 computers are in the finance department. They use the computer only for record keeping purpose. But there is no specialized software for maintain the records and accounts. Even they have resource but it is not a full-fledged way of utilization of resources.
SUGESSTIONS The following suggestions are put forth to the company. •The company should collect the money from the customers promptly and in time. •The company should maintain the debtors velocity period •The company should give the sales to the employees on time with the reserve of the company. •The company should ask the credit period relaxed way to the supplier. •The company should keep reserve for the settlement of the payment to others. •The company should introduce some software for the maintenance of accounting records and maintenance.