Ppt Icici Bank Ltd-2

SERVICE SECTOR Presented By 7 star group

ICICI BANK LTD Leading private bank in India

 Established in 1955 (as Industrial Credit and Investment

Corporation of India  1994 ICICI established Banking Corporation as a banking subsidiary. formerly Industrial Credit and Investment Corporation of India. Later, ICICI Banking Corporation was renamed as 'ICICI Bank Limited'. ICICI founded a separate legal entity, ICICI Bank, to undertake normal banking operations - taking deposits, credit cards, car loans etc  ICICI Bank's equity shares are listed in India on Bombay Stock Exchange and the National Stock Exchange of India Limited and Remarkable contribution in Banking Industry  ICICI Bank is India's second-largest bank with total assets of Rs. 3,849.70 billion (US$ 82 billion) at September 30, 2008  network of over 1,399 branches, 22 regional offices and 49 regional processing centers, about 4,485 ATMs (at the end of September 2008), and 24 million customers

Remarkable contribution in Banking Industry

 ICICI Bank is India's second-largest bank with total assets of Rs. 3,849.70 billion (US$ 82 billion) at September 30, 2008  network of over 1,399 branches, 22 regional offices and 49 regional processing centers, about 4,485 ATMs (at the end of September 2008), and 24 million customers  ICICI Bank is also the largest issuer of credit cards in India

Presence in overseas market  The Bank currently has subsidiaries in the United Kingdom, Russia and Canada, branches in United States, Singapore, Bahrain, Hong Kong, Sri Lanka, Qatar and Dubai International Finance Centre and representative offices in United Arab Emirates, China, South Africa, Bangladesh, Thailand, Malaysia and Indonesia. Our UK subsidiary has established branches in Belgium and Germany  ICICI Bank with its customer service has changed the meaning of Banking services in India

Some Awards & recognition  Most admired & trusted bank in Asia 2007  In 1999, ICICI become the first Indian company and the first bank or financial institution from non-Japan Asia to be listed on the NYSE.  ICICI Bank wins the "Best Bank in India" Award from NDTV Profit-Outlook Money

DNA of ICICI BANK LTD. Like human body, Organization too have DNA which forms the organization foundation. It can be summaries in few points-

 Honesty & integrity  Customer first (Customer Relationship Management)  Boundary less communication  Entrepreneurship Mindset of the employee

ICICI BANK LTD Purpose of existence of an organization

To provide complete financial assistance to the customers by sticking with the strong ethical values and code of conduct Corporate Social Responsibility  To comply with all applicable laws, rules and regulations. Company strictly follows the code of conduct and compliance rules.

HOW ORGANISATION CO-ORDINATE WITH VARIOUS ACTIVITIES OF ITS DIFFERENT DEPARTMENT

 Clear and transparent system through which all the departments are connected.  Universe, a common platform for all the employees  FINACLE a software used to access external customer  Intranet(e-Mails,escalation of any issue/problem)

Organizational chart

CEO &MD ED GM Dy.GM Chief Manager 2 Chief Manager 1 Manager 2 Manager 1 Assistant Manager 2 Assist Manager 1 Senior Officers Officers

Contd…………...  The organization is very transparent to its employee in terms of performance measurement system.  One can find out their balance score card in comparison to other employee  one can see the BSC of their subordinates as well as the superiors.

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