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CV
Ivor Goodone Address Line 1 Address Line 2 Tyne and Wear Post Code
Telephone: 0191 123456. Mobile: 07712 123456. Email:
[email protected]
NETWORK ENGINEER / ADMINISTRATOR
Project Management – Helpdesk – Team Leadership – Operational Management
Full life cycle experience, establishing IT projects in Network Management, Operations and Support System implementations. Accomplished in working within multilingual environments, budgets and strict deadlines. Up-to-date on IT developments. Improving clients’ network efficiencies and profits. Now looking to make a significant contribution within a new challenging role designing, supporting, administering and implementing network projects and associated IT infrastructure in the UK.
AREAS
OF
EXPERTISE
Project management Network / user administration
Helpdesk support Data gathering and presentation
Security File management
Staff training Trouble shooting / problem solving IT Maintenance negotiations
Maintaining business continuity Software management Budgeting / financial controls
Disaster recovery Tender Management Quality Assurance
PROFESSIONAL EXPERIENCE AND SIGNIFICANT ACHIEVEMENTS (INFORMATION TECHNOLOGY 1994 – PRESENT)
NETWORK MANAGER AND SYSTEMS CO-ORDINATOR
2001 – Present
Armed Forces Hospital, Saudi Arabia (June. 1997 – to present) Part of the Information Services Management infrastructure consisting of 20 IT staff. Deputizing for the Head of IT in his absence: managing over 1000 PCs (W2k, XP), 500 networked hardware devices (printers, interface devices, etc.), 40 switches, 35 network cabinets, 4000 networked points, 4 WANs (dialup and wireless), 40 servers (AIX, Oracle, NT, W2000, W2003, NetApps), 25TB of data storage, 250+Km of copper and fibre optic cables and over 1400 end users. Wrote and Project Managed two tender processes, with values of £1 million and £0.75 million respectively, for our IT department’s hardware upgrade and maintenance needs. Carrying out Unix and AIX Administration. Managing a Tivoli Tape library and backup system. Established and managed the IT Help Desk for the Hospital and its 3 off-site clinics Daily operations of the IT dept including 8 System Support Engineers from a support point of view. Extending Network Highways as required, pulling Fibre or UTP, terminating and testing UTP (CAT5, CAT5e, CAT6) and connecting these to appropriate Network active components. Fixing PC and Network problems, both hardware and software. Migrated desktop environments from, 95 to 98, 98 to NT, NT to 2000 and 2000 to XP Professional. Established email engines such as Exchange and Mdaemon. Designed and produced several Access database applications, such as an IT help desk, maintenance support desk, personal/finance leave, ticket and sick monitoring, clinic statistics, and conference registration. Designing and managing the IT Server Room. Implemented, applied and monitored user security on network-shared servers. ________________________________________________________________________________
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PROFESSIONAL EXPERIENCE
AND
ACHIEVEMENTS (CONTINUED)
Operational and Quality Management Achievements: As part of the Hospital’s Conference Organizing Committee ran the IT infrastructure, registration administration, and certificate production during conferences. Assisted in the implementation of the 34 module Oracle-based Hospital Information System. Contributed to strategy formulation and forward planning as a member of the management team. Liaised with third party service providers and ensured correct solutions are delivered within budgets. Researched and reviewed existing budgets and presented more cost effective plans for infrastructure and support expenditure. Implemented newer networking technologies whilst respecting budgets that increased staff productivity. Trained staff. Migrated 10Base-T coax networks to a Cabletron infrastructure then 3Com and finally to a Cisco 1000Base-T infrastructure. Established and monitored several IT maintenance contracts. Advised at three other sister hospitals, implementing the initial server and network infrastructure at two. Written Policies and Quality Procedures, implemented T.Q.M techniques Achieved ISO 9001 accreditation.
EARLY CAREER SUMMARY Operations Manager (I.T.) Armed Forces Hospital, Jeddah, Saudi Arabia
(1997 – 2001)
Manager of the Contract Management Information Systems Unit Armed Forces Hospital, Jeddah, Saudi Arabia
(1994 – 97)
PREVIOUS CAREER I qualified and had various jobs as Medical Photographer in various Hospitals. Head of Dept. Medical Illustration and Reprographics King Fahd Armed Forces Hospital, Jeddah, Saudi Arabia
(1991 - 94)
Medical Photographer National Guard King Khalid Hospital, Jeddah, Saudi Arabia.
(1989 - 90)
Picture Librarian Royal Geographical Society Great Britain
(1988 - 89)
PERSONAL Interests and Pastimes: Mobility: Status: Born:
Photography, travel, driving (difficult terrain), diving, computers.
Full clean driving license. Married, 1 son. 1965. References available on request.
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