Infy Bpo
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Infosys BPO Prepared by – Sandip Sharma
Brief Overview of the Company Infosys BPO (formerly Progeon) was started as the business outsourcing subsidiary of Infosys Technologies in 2002. It was started as a 74% and 26% joint venture between Infosys and Citibank Investments. In 2006 Infosys bought out Citibank's share at a price of Rs 592 per share. It operates in India, the Czech Republic, Australia, Canada, UK, USA, China and Philippines (through a partner). In India, it has offices in Jaipur, Pune and Gurgaon. The current CEO and Managing Director is Amitabh Chaudhry.
Business Solutions The various solutions are grouped into horizontal (functional) and vertical (industry) solutions. The functional solutions are: • Customer service • Finance and accounting • HR outsourcing • Knowledge services • Order management • Procurement The various industry solutions are: • Banking • Capital markets • Telecom • High tech discrete manufacturing (HTDM) • Insurance • Healthcare and life sciences • Automotive and aerospace • Retail and CPG • Transportation and services • Resources, energy and utilities
Major Customers Could not get the list of clients, but it has signed a multi-million dollar outsourcing contract with Royal Philips Electronics of Netherlands. As part of the agreement, Philips will enter into a multi-year contract with Infosys BPO to provide Finance&Accounting
(F&A) services and the processing of purchasing orders. Infosys will also acquire three shared service centers located in India, Poland and Thailand from Philips. Infosys BPO has seen significant growth of over 70% in revenues and an increase in client base of over one-third in FY2007.
Major Events in the company (M&A etc.) • •
•
•
NelsonHall, a BPO analyst, has positioned Infosys BPO's Securities Processes Outsourcing operations in the Leaders Quadrant (Oct 17, 2007) July 25 In a $250-million seven-year outsourcing deal, structured as an acquisition, Infosys Technologies will take on board 1,400 employees of Royal Philips Electronics in three nations including India. As part of the deal, Infosys BPO will provide finance and accounting (F&A) services and the processing of purchase orders to Philips. TV18 group has tied up with Infosys BPO to launch Source 18 to offer media and entertainment outsourcing services. SOURCE 18 will provide a full spectrum of services including digital archiving and metatagging, repurposing content, work flow charting, ideation and re-editing to media and entertainment companies globally. Mar 28’07 - Bottomline Technologies (NASDAQ: EPAY), a leading provider of collaborative payment and invoice automation solutions, announced that Infosys BPO, the business process outsourcing (BPO) subsidiary of Infosys Technologies, will integrate Bottomline's capabilities for invoice automation into its outsourced services offering for global corporate clients.
Financials Infosys BPO is a subsidiary of Infosys Technologies and all the financial data given below refers to the parent company.
(On BSE) Year over year, Infosys Technologies Ltd. has been able to grow revenues from $2.2B to $3.1B. Most impressively, the company has been able to reduce the percentage of sales devoted to income tax expense from 3.25% to 2.72%. This was a driver that led to a bottom line growth from $555.0M to $850.0M.
For financials please refer to http://investing.businessweek.com/research/stocks/financials/financials.asp?symbol=INF Y.O
Competitors As per the 2006-07 exporter rankings released by NASSCOM Rank Company 1 Genpact 2 WNS Global Services 3 Transworks Information Services 4 IBM-Daksh 5 TCS BPO 6 Wipro BPO 7 Firstsource solutions 8 HCL BPO 9 Infosys BPO 10 EXL Service Holdings The ITES-BPO sector grew by 33.5 percent in the last fiscal contributing 8.4 billion dollars to the total software and services exports of 31.4 billion dollars. Infy BPO closed FY 2006-07 with revenues of $148 million.
Company Strategy •
Ranked No.1 in securities processing BPO business
•
Wants to be in the top 5 of Finance and accounting BPO service players with the Philips contract
•
Infosys BPO has strong clients in the media sector like TV 18 group and National Geographic Channel International
Brief Overview of the Company Infosys BPO (formerly Progeon) was started as the business outsourcing subsidiary of Infosys Technologies in 2002. It was started as a 74% and 26% joint venture between Infosys and Citibank Investments. In 2006 Infosys bought out Citibank's share at a price of Rs 592 per share. It operates in India, the Czech Republic, Australia, Canada, UK, USA, China and Philippines (through a partner). In India, it has offices in Jaipur, Pune and Gurgaon. The current CEO and Managing Director is Amitabh Chaudhry.
Business Solutions The various solutions are grouped into horizontal (functional) and vertical (industry) solutions. The functional solutions are: • Customer service • Finance and accounting • HR outsourcing • Knowledge services • Order management • Procurement The various industry solutions are: • Banking • Capital markets • Telecom • High tech discrete manufacturing (HTDM) • Insurance • Healthcare and life sciences • Automotive and aerospace • Retail and CPG • Transportation and services • Resources, energy and utilities
Major Customers Could not get the list of clients, but it has signed a multi-million dollar outsourcing contract with Royal Philips Electronics of Netherlands. As part of the agreement, Philips will enter into a multi-year contract with Infosys BPO to provide Finance&Accounting
(F&A) services and the processing of purchasing orders. Infosys will also acquire three shared service centers located in India, Poland and Thailand from Philips. Infosys BPO has seen significant growth of over 70% in revenues and an increase in client base of over one-third in FY2007.
Major Events in the company (M&A etc.) • •
•
•
NelsonHall, a BPO analyst, has positioned Infosys BPO's Securities Processes Outsourcing operations in the Leaders Quadrant (Oct 17, 2007) July 25 In a $250-million seven-year outsourcing deal, structured as an acquisition, Infosys Technologies will take on board 1,400 employees of Royal Philips Electronics in three nations including India. As part of the deal, Infosys BPO will provide finance and accounting (F&A) services and the processing of purchase orders to Philips. TV18 group has tied up with Infosys BPO to launch Source 18 to offer media and entertainment outsourcing services. SOURCE 18 will provide a full spectrum of services including digital archiving and metatagging, repurposing content, work flow charting, ideation and re-editing to media and entertainment companies globally. Mar 28’07 - Bottomline Technologies (NASDAQ: EPAY), a leading provider of collaborative payment and invoice automation solutions, announced that Infosys BPO, the business process outsourcing (BPO) subsidiary of Infosys Technologies, will integrate Bottomline's capabilities for invoice automation into its outsourced services offering for global corporate clients.
Financials Infosys BPO is a subsidiary of Infosys Technologies and all the financial data given below refers to the parent company.
(On BSE) Year over year, Infosys Technologies Ltd. has been able to grow revenues from $2.2B to $3.1B. Most impressively, the company has been able to reduce the percentage of sales devoted to income tax expense from 3.25% to 2.72%. This was a driver that led to a bottom line growth from $555.0M to $850.0M.
For financials please refer to http://investing.businessweek.com/research/stocks/financials/financials.asp?symbol=INF Y.O
Competitors As per the 2006-07 exporter rankings released by NASSCOM Rank Company 1 Genpact 2 WNS Global Services 3 Transworks Information Services 4 IBM-Daksh 5 TCS BPO 6 Wipro BPO 7 Firstsource solutions 8 HCL BPO 9 Infosys BPO 10 EXL Service Holdings The ITES-BPO sector grew by 33.5 percent in the last fiscal contributing 8.4 billion dollars to the total software and services exports of 31.4 billion dollars. Infy BPO closed FY 2006-07 with revenues of $148 million.
Company Strategy •
Ranked No.1 in securities processing BPO business
•
Wants to be in the top 5 of Finance and accounting BPO service players with the Philips contract
•
Infosys BPO has strong clients in the media sector like TV 18 group and National Geographic Channel International
