Bpo: Presentation

BPO

Definition BPO is the delegation of one or more business processes to an external provider who in turn provides services for the selected process based on certain defined and measurable performance criteria specified by particular organization.

 

Nea rshore Nearshore outsourcing or 'nearshoring' is outsourcing within nearby region or neighboring country.

Onshore refers to the business process being carried out at the organization's location itself.

Of fshor ing refers to an organization's business process being carried out at the remote site.

What is Te le marke ting? • Telemarketing means using the telephone as an interactive medium for promotion of products. • In simple words, it is the marketing of goods and services on the telephone. 

Companies Outsource in Order To :

• Reduce and control operating costs • Improve companies focus • Free internal resources for other purpose • Share risks • Bring in cash infusion