Indikator Kemenkes.docx

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BAGIAN / INSTALASI : NO

INDIKATOR MUTU

1

Kepatuhan Indentifikasi Pasien

RANAP,Far,Rad,Lab,IGD

2

Emengency respon time < 5 menit

IGD

3

Waktu tunggu rawat jalan

POLI

4

Penundaan operasi elektif

OK

5

Ketepatan jam visit dokter spesialis

RANAP,ICU

6

Waktu lapor test kritis lab

LAB

7

Kepatuhan penggunaan Fornas Kepatuhan cuci tangan

ALL

9

Upaya pencegahan cedera pasien jatuh

RANAP,IGD,ICU,Perina,VK,OK

10

Kepatuhan terhadap CP

IGD,POLI,RANAP,ICU,VK,OK,PERINA

11

Kepuasan pasien dan keluarga

ALL

12

Kecepatan respon tehadap komplain

ALL

8

∑ Pasien

∑ Pasien Yang Sesuai Dengan Indikator Mutu

KETERANGAN

ALL

LAPORAN MUTU PELAYANAN UNIT RS PERMATA BEKASI NO 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

INSTALASI IGD POLI HD FARMASI LAB RAD MR RM VK OK ICU PERINA RANAP KASIR FO/ADM RWI TATA BOGA

JAN 82%

FEB 75%

MAR

APR

MEI

JUN

JUL

AGT

SEP

OKT

NOV

DES RATA

17 18 19 20 21

IPSRS TATA GRAHA SECURITY KANTIN TOTAL

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