SOLUTIONS FOR A WORLD OF CHANGE
Implementation Services Meeting Customer Expectations: A Network Dynamics Tradition
Network Dynamic’s Implementation Services ensure a smooth and well-coordinated startup of your customer’s network. These services are available for just about any type of network environment including WAN, LAN, VPN or Wireless. Whether your customers need configuration and programming of their equipment, or want it all staged, tested and installed into their existing network, Network Dynamics can develop a customized implementation plan that’s right for their business.
NDI has executed numerous successful implementation projects - of varying levels of complexity and duration - for many of our customers including large financial institutions and nationwide retailers. With a strong background in project management and implementation, we can handle projects of any size - from 20 sites to 2,000 sites. Plus, our ability to “shrink wrap” branch rollouts to include a customer’s auxiliary equipment (such as PCs, servers, printers, modems, DSU/CSUs and more) makes our implementation services program one of the most attractive and cost-effective solutions in the industry.
Peter Cammick Senior Vice President 4025 Tampa Road, Suite 1118 Oldsmar, Florida 34677 Email:
[email protected] Telephone: (813) 818-8597, x111 Facsimile: (813) 818-9659
www.ndiwebsite.com
At NDI, our project managers are engaged throughout the entire implementation process, taking on the central role in the communication of customer expectations to ensure the best possible results. This resource is typically provided for each implementation initiative at no additional charge. NDI project managers have 15 years or more experience in delivering large, complex networks. To learn more about our Implementation Services portfolio, contact Peter Cammick, senior vice president, for additional information.
Case Study: A Nationwide Financial Institution This large financial institution chose Network Dynamics to stage, test and install their Cisco routers and USR modems at more that 1,800 automatic teller machine locations. The deployment of all of the equipment was based on an extremely aggressive implementation plan, as the circuit testing and installations had to occur within a very short time frame. Circuit testing had to be performed on the routers, modems, frame circuits and analog lines. Comprehensive installation services had to ensure network connectivity to the router and the modem. Network Dynamics also managed the return of all decommissioned equipment to the customer. All activities were executed without any delays, and with minimal downtime to the bank’s customers.
Case Study: An International Software Manufacturer An international software solutions manufacturer needed assistance with their worldwide, multivendor network implementation of a new Wide Area Network Architecture. Network Dynamics assisted with this project by providing staging, international project management, installation, configuration and onsite engineering services at 60+ critical customer sites worldwide. The project included implementation of Cisco LAN switches and routers, VPN access devices, console servers and network probes. The customer was extremely pleased with NDI’s implementation of their new network infrastructure.
Case Study: A Major Equipment Retailer This major retailer chose Network Dynamics as their service provider to perform an extensive multivendor technology refresh implementation for all of their North American operations. This “tech refresh” encompassed over 1,800 networked sites. The project schedule covered a period of seven months to perform configuration, testing, staging, inventory management, site surveys, wiring, cabling, installation, reporting, asset tagging and project management of all components of the initiative. Network Dynamics completed all phases of the project on schedule and executed the deliverables to the customer’s complete satisfaction.
Case Study: A National Residential Home Builder A national leader in the residential home building industry engaged Network Dynamics to assist with the staging, installation and implementation of their new Cisco routers throughout their nationwide network. NDI’s technical resources performed the installation, connection, configuration and physical layer connectivity testing of the networking hardware at each site - during and outside of normal business hours - with minimal downtime to the customer’s end users. The company’s Information Technology management was thrilled with the trouble-free, seamless implementation support they received from NDI.
Network Dynamics: Your Implementation Services Specialist These are just a few examples of the types of implementation projects that Network Dynamics has successfully executed. To learn more about our Implementation Services capabilities and how we can help with your next customer project, contact Peter Cammick, senior vice president, at (813) 818-8597, extension 111, or
[email protected] for additional information.