Business Consulting Data Sheet Rev 3

NDI

network consulting service solutions

Network Dynamics, Inc. “SOLUTIONS FOR A WORLD OF CHANGE”

case study

Meeting Cost-Effective, Strict SLA Requirements

Implementing Nationwide Rollouts Creatively

Lowering Network Maintenance Costs

The Problem:

The Problem:

The Problem:

This customer serves more than 2.5 million people from 80 locations. Providing these services requires an extensive data network among its many facilities. With nearly 2,500 devices in the data network, they needed a cost effective solution for meeting strict SLAs, while managing network growth and migration.

The project manager for a chain of nursing homes was tasked with rolling out Wi-Fi at all their locations. The required scope of work included a site survey, cabling, and then implementation of the wireless access points. The cost to complete the implementation using this methodology averaged $7,500 per site.

In 2002, this customer was faced with an expensive upgrade of its global voice/data multiplexers located in Michigan, Mexico, Argentina, and Austria. If they chose not to perform the upgrade, then the manufacturer would no longer provide maintenance support for this critical network.

The Solution: To meet the SLA requirements, Peter developed a customized alternative to the manufacturer’s standard maintenance program. Base support included a contract with the manufacturer for remote technical support and software updates for currently supported equipment. No additional support was purchased for the 1,000+ devices no longer supported by the manufacturer. Rather, given the geographic concentration of the equipment, providing on-site spare parts proved financially beneficial by significantly reducing costs, and resulting in a 50% reduction in restoral time. Dedicated technical support staff rounded out the service program. Peter’s solution resulted in a savings to the customer of more than $500,000 per year.

The Solution: With significant experience in all aspects of nationwide rollouts, NDI has learned that a site survey is not always needed. With the right implementation team, all required activities can be completed in one visit, with rare revisits to sites with significant site preparation requirements. NDI assembled a site team with all the necessary skills to handle the wireless survey and implementation, as well as any required cabling. Using this methodology, Peter could offer a “single visit” solution at an average cost of $4,500 per site. With 200 locations, the client saved $600,000 over the course of the rollout thanks to Peter’s creative solution.

The Solution: Peter worked with the client to develop an alternative support program to provide a 24x365 global network support through Network Dynamics. With this plan, NDI provides spare parts and trained engineers within 4 hours of each global location and has consistently met contracted SLAs since the inception of service. By offering this alternative, Peter helped the customer save approximately $300,000 per year on their network maintenance. Additionally, the client avoided several hundred thousand dollars in upgrade costs from the manufacturer.

NDI

Network Dynamics, Inc. “SOLUTIONS FOR A WORLD OF CHANGE”

Network Consulting Service Solutions Helping Organizations Effectively Use Technology to Meet Business Goals Improved Network Performance. Lower Maintenance Costs. Increased Operational Efficiency. Wishing you could have it all and more? Without a doubt. Looking for a way to you get there? Absolutely. Here’s how. Peter Cammick is a seasoned and savvy IT-focused business consultant with a unique perspective on communication networks. He brings more than two decades of experience and expertise in the network technology industry to his client base. Having managed service divisions for several major corporations, including manufacturers, Mr. Cammick has an intimate understanding of the networking business from the inside out. He is skilled in the most current and complex technologies, and knows how manufacturers operate. Peter has worked with hundreds of diverse clients - from Fortune 10 multinationals to small- and medium-sized businesses - allowing him to share what’s going on across other industries and across the globe. This depth and breadth of network familiarity helps even the smallest customer feel like anything is possible and gives Peter the ability to offer the most practical and customized solutions to all of his clients. Below is a representative list of clients with whom Peter has worked to successfully improve their network operations, both functionally and cost effectively. Consulting Client University of Tampa

Project Type

$ Savings

Legacy Maintenance

$265,000/year

Daimler/Chrysler

Annual Maintenance

$300,000/year

Henry Ford Health

Annual Maintenance

$500,000/year

SunHealth

Implementation

$600,000

About Peter Cammick • Senior Vice President Network Dynamics, Inc. • Founder and COO Myriad Network Service, Inc. • Vice President Worldwide Customer Support Ascom Timeplex, Inc. • Director of Business Planning Computervision Corporation • Divisional Business Manager GTE Corporation • MBA and Bachelor of Science Degrees in Finance, Accounting & Mathematics

Contact: Mr. Peter Cammick Senior Vice President E: [email protected] T: 727-458-5438 F: 813-818-9659

With an initial, no cost consultation, Peter will meet with you to understand your business and network requirements, give you ideas of how to improve your network operation and, best of all, help you save money. To get started, please call Peter at 727.458.5438 or email him at [email protected]. idea