Ibm Software Group - Dynamic Team Management
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IBM Software Group
Dynamic Team Management
David Waxman, Industry Solutions John Park, Federal Software © 2004 IBM Corporation
IBM Software Group
Transformation
2
Dynamic Team Management
© 2004 IBM Corporation
IBM Software Group
The Dynamic Team Management Solution The Dynamic Team Management (DTM) Proof of Concept was developed jointly by DISA, MITRE, and IBM to support participating organizations in the Homeland Security Command and Control, Advanced Concepts Technology Demonstration (HLSC2 ACTD)/CADII. The DTM Solution is comprised of two main components – Integrated Directory Services – Collaborative Tools
The Integrated Directory Services provided by the DTM Solution are in alignment with the core services components of Network Centric Warfare* CADII (Capitol Area Defense Information Initiative) is the pilot services phase of the HLSC2 ACTD. * Building Information Systems for Network Centric Warfare – Dr. Scott Renner - MITRE 3
Dynamic Team Management
© 2004 IBM Corporation
IBM Software Group
Dynamic Team Management Locate In preparation for, during, or in response to an event, rapidly assemble a team, across agency boundaries, based on a variety of factors (name, department, role, geography, skill etc)
Invite Using information provided during the location of those individuals or roles, invite them to collaborate
Authenticate Using authentication information previously available or now provided, authenticate those individuals or roles
Collaborate Working together, synchronously or asynchronously to solve a problem
4
Dynamic Team Management
© 2004 IBM Corporation
IBM Software Group
Dynamic Team Management Challenges Accommodating differing directory formats, schemas, and vocabulary Flexibly address directory sharing requirements/restrictions Maintaining currency of directory information Scaling collaboration as the situation evolves Locating the proper individuals/roles (expertise, responsibility) when team building Communicating/collaborating with organizations that you have never worked with before Avoiding one focal/choke point within an organization (single point of failure) Communicating via roles as well as individuals Capturing organizational reporting relationships Enable applications to leverage integrated directory information
5
Dynamic Team Management
© 2004 IBM Corporation
Homeland Security Command and Control ACTD
Tacoma Tacoma Pierce Pierce County County Pierce Pierce County County Sheriff’s Sheriff’s Office Office US US Marshals Marshals Service Service Camp Camp Murry Murry WA WA NG NG WA WA State State OEM OEM FEMA FEMA
Information Sharing DoD, IC, Federal LE DHS, State, Local
Pentagon Pentagon OSD OSD Navy Navy Ops Ops Center Center
New New York York City City New New York York PD PD Cheyenne Cheyenne Mt. Mt. NORTHCOM NORTHCOM
WA WA Reach Reach Back Back Participants Participants ADNET ADNET JTF-CS JTF-CS NIPC NIPC NTPI NTPI
Peterson Peterson AFB AFB NORTHCOM NORTHCOM HQ HQ
Richmond Richmond VA VA State State EOC EOC
Washington Washington DC DC DISA DISA DTRA DTRA Marine Marine Ops Ops Center Center MTAC MTAC NCIS NCIS National National Guard Guard Bureau Bureau DIA DIA CIA CIA NIMA NIMA NSA NSA ATF/DOT ATF/DOT FBI/DOJ FBI/DOJ US US Marshals Marshals Service Service FEMA FEMA NIPC NIPC US US CG CG HQ HQ Fort Fort Monroe Monroe NORTHCOM NORTHCOM JTF-CS JTF-CS JFCOM/JBC
Baton Baton Rouge Rouge LA LA State State OEP OEP LA LA State State Police Police LA LA NG NG Port Port of of Baton Baton Rouge Rouge JTF-CS JTF-CS ATF ATF FBI FBI US US Marshals Marshals Service Service US US Coast Coast Guard Guard
Camp Camp Pendleton Pendleton MCAS MCAS Miramar Miramar NAS NAS North North Island Island US US Customs Customs
Hawaii Hawaii PACOM PACOM
CA CA Reach Reach Back Back Participants Participants DTRA DTRA Navy Navy Ops Ops Center Center NCIS NCIS Marine Marine Corps Corps Ops Ops Ctr Ctr COMPACFLT COMPACFLT MARFORPAC MARFORPAC
St. St. Petersburg Petersburg NTPI NTPI
Atlantic Fleet HQ MIDLANT NAVNORTH
JHOC JHOC US US Coast Coast Guard Guard
NS/NAS Norfolk
Slidell Slidell DISA DISA New New Orleans Orleans SPAWAR-ITC SPAWAR-ITC US US Coast Coast Guard Guard
NORTHCOM/JFHQ HLS
LA LA Reach Reach Back Back Participants Participants JITF-CT JITF-CT NIPC NIPC
VA VA Reach Reach Back Back Participants Participants DTRA DTRA NORTHCOM NORTHCOM HQ HQ NCIS NCIS ATF ATF FBI FBI US US Marshals Marshals Service Service FEMA FEMA NIPC NIPC
City City of of Norfolk Norfolk Norfolk Norfolk EOC EOC Norfolk Norfolk FD FD NRL NRL JTTF JTTF FEMA FEMA City City of of Chesapeake Chesapeake Chesapeake Chesapeake EOC EOC Chesapeake Chesapeake FD FD
6
Domains Of Participants NORTHCOM DTRA SPAWAR-ITC
JFCOM DISA MTAC
USN Ops Ctr OSD JF HQ HLS
USMC Ops Ctr NCIS JTF-CS
DIA JITF-CT
CIA
NSA
NIMA
US Coast Guard
NIPC
US Border Patrol
FEMA
DoJ DoT
FBI ATF
US Marshals NIPC
JTTF
LA State OEP LA State Police
VA State EOC
WA State OEM
National Guard Bureau
Virginia NG
Louisiana NG
Washington NG
NYC
Port of Baton Rouge
Norfolk EOC Norfolk FD
Chesapeake EOC Chesapeake FD
Pierce County WA DEM
Pierce County Sheriff
NS/NAS Norfolk
NS North Island
MCAS Miramar
MCB Camp Pendelton
IBM SAIC Grove
NuParadigm First Virtual ESRI
Swan Island Networks Nokia
Infraworks BAE Systems NTPI (Florida)
7
IBM Software Group
Dynamic Team Management Components Integrated Directory Services Component – Integrate Directories across agency, company, and organizational boundaries, utilizing the native format and schema of the data – Provide the Directory information to other applications via LDAP and Web Services
Collaborative Tools Component – Locate Individuals or Roles based on a variety of methods (name, organization, department, e-mail address etc.) – Constructing custom teams of individuals to support particular missions or tasks, based on emerging needs – Invite those team members to collaborate synchronously or asynchronously – Team Members login and participate to solve problems
8
Dynamic Team Management
© 2004 IBM Corporation
IBM Software Group
HLS Dynamic Team Management Example State Law Enforcement
IBM Directory Integrator
Federal Law Enforcement
Integrated Directory
Federal Departments/ Agencies Federal Command Centers
9
Dynamic Team Management Collaborative Tools
User Access to DTM Application
State Law Enforcement Federal Law Enforcement Federal Departments/ Agencies Federal Command Centers
Application Access to Directory Data
Dynamic Team Management
© 2004 IBM Corporation
IBM Software Group
Collaborative Tool Portal 1. Locate 2. Invite 3. Authenticate 4. Collaborate
10
Dynamic Team Management
© 2004 IBM Corporation
IBM Software Group
Benefits from use of Commercial Components French, German and Arabic (Kuwait) Shown
11
Dynamic Team Management
© 2004 IBM Corporation
IBM Software Group
Enterprise application enabled by integrated directories IBM Blue Pages Integrated Directory Listing
On-Line Status
Org Chart Directory Entry Detail
12
Dynamic Team Management
© 2004 IBM Corporation
IBM Software Group
Scenarios used in Homeland Security ACTD 1 – Pre Integrated Organizations that have agreed, ahead of time, to integrate their directories
2 – Dynamic Assembly (business rules pre-determined) Organizations that have agreed, ahead of time, that their directory information is only to be used in conjunction with a pre-defined event.
3 – Dynamic Assembly (ad hoc determination of business rules) Integrating an Organization’s directory without any prior notice, “on the fly”
4 – Manual Entry Supporting those organizations who, for a variety of reasons (security, connectivity) cannot or will not share components of their directory, and must be supported in another manner
13
Dynamic Team Management
© 2004 IBM Corporation
IBM Software Group
Summary Build the best teams to address each mission/task Accommodate information sharing policies and procedures of contributing organizations Automate directory discovery, integration, and synchronization Scale to meet dynamic cross-organization communication and collaboration requirements The key is not the implementation of a specific solution, it is about how it is built. Interoperability & Collaboration Leveraging Existing Applications Leverage Commercial Implementations 14
Dynamic Team Management
© 2004 IBM Corporation
IBM Software Group
For more information: David Waxman 1-914-784-5418 [email protected] John Park 1-301-803-6150 [email protected]
15
Dynamic Team Management
© 2004 IBM Corporation
Dynamic Team Management
David Waxman, Industry Solutions John Park, Federal Software © 2004 IBM Corporation
IBM Software Group
Transformation
2
Dynamic Team Management
© 2004 IBM Corporation
IBM Software Group
The Dynamic Team Management Solution The Dynamic Team Management (DTM) Proof of Concept was developed jointly by DISA, MITRE, and IBM to support participating organizations in the Homeland Security Command and Control, Advanced Concepts Technology Demonstration (HLSC2 ACTD)/CADII. The DTM Solution is comprised of two main components – Integrated Directory Services – Collaborative Tools
The Integrated Directory Services provided by the DTM Solution are in alignment with the core services components of Network Centric Warfare* CADII (Capitol Area Defense Information Initiative) is the pilot services phase of the HLSC2 ACTD. * Building Information Systems for Network Centric Warfare – Dr. Scott Renner - MITRE 3
Dynamic Team Management
© 2004 IBM Corporation
IBM Software Group
Dynamic Team Management Locate In preparation for, during, or in response to an event, rapidly assemble a team, across agency boundaries, based on a variety of factors (name, department, role, geography, skill etc)
Invite Using information provided during the location of those individuals or roles, invite them to collaborate
Authenticate Using authentication information previously available or now provided, authenticate those individuals or roles
Collaborate Working together, synchronously or asynchronously to solve a problem
4
Dynamic Team Management
© 2004 IBM Corporation
IBM Software Group
Dynamic Team Management Challenges Accommodating differing directory formats, schemas, and vocabulary Flexibly address directory sharing requirements/restrictions Maintaining currency of directory information Scaling collaboration as the situation evolves Locating the proper individuals/roles (expertise, responsibility) when team building Communicating/collaborating with organizations that you have never worked with before Avoiding one focal/choke point within an organization (single point of failure) Communicating via roles as well as individuals Capturing organizational reporting relationships Enable applications to leverage integrated directory information
5
Dynamic Team Management
© 2004 IBM Corporation
Homeland Security Command and Control ACTD
Tacoma Tacoma Pierce Pierce County County Pierce Pierce County County Sheriff’s Sheriff’s Office Office US US Marshals Marshals Service Service Camp Camp Murry Murry WA WA NG NG WA WA State State OEM OEM FEMA FEMA
Information Sharing DoD, IC, Federal LE DHS, State, Local
Pentagon Pentagon OSD OSD Navy Navy Ops Ops Center Center
New New York York City City New New York York PD PD Cheyenne Cheyenne Mt. Mt. NORTHCOM NORTHCOM
WA WA Reach Reach Back Back Participants Participants ADNET ADNET JTF-CS JTF-CS NIPC NIPC NTPI NTPI
Peterson Peterson AFB AFB NORTHCOM NORTHCOM HQ HQ
Richmond Richmond VA VA State State EOC EOC
Washington Washington DC DC DISA DISA DTRA DTRA Marine Marine Ops Ops Center Center MTAC MTAC NCIS NCIS National National Guard Guard Bureau Bureau DIA DIA CIA CIA NIMA NIMA NSA NSA ATF/DOT ATF/DOT FBI/DOJ FBI/DOJ US US Marshals Marshals Service Service FEMA FEMA NIPC NIPC US US CG CG HQ HQ Fort Fort Monroe Monroe NORTHCOM NORTHCOM JTF-CS JTF-CS JFCOM/JBC
Baton Baton Rouge Rouge LA LA State State OEP OEP LA LA State State Police Police LA LA NG NG Port Port of of Baton Baton Rouge Rouge JTF-CS JTF-CS ATF ATF FBI FBI US US Marshals Marshals Service Service US US Coast Coast Guard Guard
Camp Camp Pendleton Pendleton MCAS MCAS Miramar Miramar NAS NAS North North Island Island US US Customs Customs
Hawaii Hawaii PACOM PACOM
CA CA Reach Reach Back Back Participants Participants DTRA DTRA Navy Navy Ops Ops Center Center NCIS NCIS Marine Marine Corps Corps Ops Ops Ctr Ctr COMPACFLT COMPACFLT MARFORPAC MARFORPAC
St. St. Petersburg Petersburg NTPI NTPI
Atlantic Fleet HQ MIDLANT NAVNORTH
JHOC JHOC US US Coast Coast Guard Guard
NS/NAS Norfolk
Slidell Slidell DISA DISA New New Orleans Orleans SPAWAR-ITC SPAWAR-ITC US US Coast Coast Guard Guard
NORTHCOM/JFHQ HLS
LA LA Reach Reach Back Back Participants Participants JITF-CT JITF-CT NIPC NIPC
VA VA Reach Reach Back Back Participants Participants DTRA DTRA NORTHCOM NORTHCOM HQ HQ NCIS NCIS ATF ATF FBI FBI US US Marshals Marshals Service Service FEMA FEMA NIPC NIPC
City City of of Norfolk Norfolk Norfolk Norfolk EOC EOC Norfolk Norfolk FD FD NRL NRL JTTF JTTF FEMA FEMA City City of of Chesapeake Chesapeake Chesapeake Chesapeake EOC EOC Chesapeake Chesapeake FD FD
6
Domains Of Participants NORTHCOM DTRA SPAWAR-ITC
JFCOM DISA MTAC
USN Ops Ctr OSD JF HQ HLS
USMC Ops Ctr NCIS JTF-CS
DIA JITF-CT
CIA
NSA
NIMA
US Coast Guard
NIPC
US Border Patrol
FEMA
DoJ DoT
FBI ATF
US Marshals NIPC
JTTF
LA State OEP LA State Police
VA State EOC
WA State OEM
National Guard Bureau
Virginia NG
Louisiana NG
Washington NG
NYC
Port of Baton Rouge
Norfolk EOC Norfolk FD
Chesapeake EOC Chesapeake FD
Pierce County WA DEM
Pierce County Sheriff
NS/NAS Norfolk
NS North Island
MCAS Miramar
MCB Camp Pendelton
IBM SAIC Grove
NuParadigm First Virtual ESRI
Swan Island Networks Nokia
Infraworks BAE Systems NTPI (Florida)
7
IBM Software Group
Dynamic Team Management Components Integrated Directory Services Component – Integrate Directories across agency, company, and organizational boundaries, utilizing the native format and schema of the data – Provide the Directory information to other applications via LDAP and Web Services
Collaborative Tools Component – Locate Individuals or Roles based on a variety of methods (name, organization, department, e-mail address etc.) – Constructing custom teams of individuals to support particular missions or tasks, based on emerging needs – Invite those team members to collaborate synchronously or asynchronously – Team Members login and participate to solve problems
8
Dynamic Team Management
© 2004 IBM Corporation
IBM Software Group
HLS Dynamic Team Management Example State Law Enforcement
IBM Directory Integrator
Federal Law Enforcement
Integrated Directory
Federal Departments/ Agencies Federal Command Centers
9
Dynamic Team Management Collaborative Tools
User Access to DTM Application
State Law Enforcement Federal Law Enforcement Federal Departments/ Agencies Federal Command Centers
Application Access to Directory Data
Dynamic Team Management
© 2004 IBM Corporation
IBM Software Group
Collaborative Tool Portal 1. Locate 2. Invite 3. Authenticate 4. Collaborate
10
Dynamic Team Management
© 2004 IBM Corporation
IBM Software Group
Benefits from use of Commercial Components French, German and Arabic (Kuwait) Shown
11
Dynamic Team Management
© 2004 IBM Corporation
IBM Software Group
Enterprise application enabled by integrated directories IBM Blue Pages Integrated Directory Listing
On-Line Status
Org Chart Directory Entry Detail
12
Dynamic Team Management
© 2004 IBM Corporation
IBM Software Group
Scenarios used in Homeland Security ACTD 1 – Pre Integrated Organizations that have agreed, ahead of time, to integrate their directories
2 – Dynamic Assembly (business rules pre-determined) Organizations that have agreed, ahead of time, that their directory information is only to be used in conjunction with a pre-defined event.
3 – Dynamic Assembly (ad hoc determination of business rules) Integrating an Organization’s directory without any prior notice, “on the fly”
4 – Manual Entry Supporting those organizations who, for a variety of reasons (security, connectivity) cannot or will not share components of their directory, and must be supported in another manner
13
Dynamic Team Management
© 2004 IBM Corporation
IBM Software Group
Summary Build the best teams to address each mission/task Accommodate information sharing policies and procedures of contributing organizations Automate directory discovery, integration, and synchronization Scale to meet dynamic cross-organization communication and collaboration requirements The key is not the implementation of a specific solution, it is about how it is built. Interoperability & Collaboration Leveraging Existing Applications Leverage Commercial Implementations 14
Dynamic Team Management
© 2004 IBM Corporation
IBM Software Group
For more information: David Waxman 1-914-784-5418 [email protected] John Park 1-301-803-6150 [email protected]
15
Dynamic Team Management
© 2004 IBM Corporation
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