Ian D. Monroe
(407) 625-6942 l 1135 W. Lunt Ave. #301, Chicago, IL 60626
[email protected] l http://www.ianmonroe.com
Pro f es s i o n a l E x p e r i e n ce Orlando Weekly Web Editor/I.T. Manager
Orlando, Florida 12/2001 - 12/2008
Maintained all online content for www.orlandoweekly.com, a newspaper website serving one of the top twenty media markets in the United States. Nominated for “Best Weekly Newspaper-Affiliated Web Site” Eppy award from Editor & Publisher magazine in 2006 and 2007. Duties included processing and posting articles, reviews, images, and related materials, developing new content and website functionality, and database and web programming with MSSQL, IIS and VBScript. Managed online advertising systems. Helped to increase website revenues by more than 800% over three years. Simultaneously, provided all technical support services for the business network. Supported file, email, web, and database servers, both Win32 and Mac clients, printers, and associated software. Authored editorial content such as cover stories, music reviews, interviews, and columns. Supervised interns, managed large projects.
University of Central Florida College of Education System Administrator
Orlando, Florida 9/1999 - 12/2001
Supported 250+ node network for faculty and staff of the College of Education, including support for workstations and servers. Taught classes for university faculty on technology and new media. Evaluated and recommended hardware and software for purchase. Assisted in the development of content such as web pages, presentations, and digital video. Helped design a technical support operation including phone support, asset tracking and auditing, and break/fix work
University of Central Florida Computer Store Computer Repair Technician
Orlando, Florida 6/1997 - 9/1999
Hardware and software support for a large networked environment. Supported Windows 3.1, 95, 98, and NT workstations and servers. Relational database programming using Microsoft Access 97.
Orlando Computer Exchange Computer Repair Technician
Orlando, Florida 9/1996 - 6/1997
Repair and support for hardware and software issues in a retail environment. Retail sales of new and used PC hardware. Built clones to order for retail sales. Supported DOS/Win 3.x, and Windows 95.
E d uca t i o n Northwestern University - Medill School of Journalism Master of Science in Journalism
Chicago, Il 12/2009
Specialization in interactive storytelling. Training included beat reporting, health and science reporting, arts reporting, as well as multimedia production, including audio and video for the web.
University of Central Florida Bachelor of Science in Liberal Studies - C.I.T
Orlando, Florida 12/2001
Liberal Studies degree with a minor in Computer Information Technology, and a specialization in art.
Ad d i t i o n a l S k i l l s a n d E x p e r i e n ce • • • • •
Provided expert technical support and web development services on a freelance basis to small businesses and individuals since 1996. Experience with search engine optimization, online advertising, A/B testing, content management and social media platforms. Microsoft Certified Professional A+ certification in DOS/Windows Platforms: Windows 3.x, 9x, NT, 2000, XP,
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2003, Vista; Mac OS 8.x, 9.x, 10.x; Debian Linux Hardware: Extensive experience with PC hardware/troubleshooting, Mac hardware/ troubleshooting, Network hardware/troubleshooting including Cisco routers and switches Personnel and project management experience
Web Programming: • HTML/CSS • ASP • VBScript • PHP • Java • Actionscript 3/Flash • MS-SQL Multimedia Authoring: • Digital audio and video creation • Sony Vegas • Ableton Live • Audacity • Flash CS4 • Photoshop CS4 • InDesign CS4 Published In: • Orlando Weekly • h+ Magazine • Chicago Journal • WindyCitizen.com • Medill Reports Selected Web Clients: • • • • • •
Orlando Weekly San Antonio Current Baltimore City Paper Detroit Metro Times Uniquebeers.com Meridian Teleradiology
Online Presence: • • •
www.ianmonroe.com facebook.com/imonroe twitter.com/ian_monroe