Hyp Presentation

a Knowledge Community System Le Phan Huu Bang Project Number: H022560 Advisor: Assoc Prof Poo Chiang Choon, Danny

Agenda Introduction System

Components Implementation Conclusion Demonstration Q&A

Introduction – Why KComm? Knowledge

sharing is important

◦ Vital for company to survive ◦ Many questions are repetitive ◦ Knowledge can only grow by sharing Difficult

to encourage sharing knowledge ◦ People are reluctant to share ◦ Knowledge = Power ◦ People do not trust each other

System at a Glance

K-Comm – The Features K-Comm

is a knowledge-focused social network Social Network Environment: blogs, forums, friends, groups, file sharing, etc. Knowledge-based Features: ◦ Questions & answers: seek and contribute knowledge ◦ Get linked to people who might have the answers ◦ Share knowledge ◦ Collaborate with like-minded people

Similar Systems

K-Comm – The Selling Points Combination

UI Not another Answers Not another Not another Not another

of various features

Intuitive

Yahoo! Or Google social network blog forum

K-Comm Comparison Feature s Blogs

Yahoo! & Goggle Answer s

Social Networ ks

Blogs & Forums

KMS

KComm

Forums Friendshi p Groups Q&A Quality control Domain

General

Personal

Specific

Specific

Enhance d General

System Components

User Profiling Package

Social Networking

Questions & Answers Package Ask

and answer questions Search for questions and answers Evaluate questions and answers Organize questions and answers

Ask and Answer Questions Users

can ask and answer questions System will evaluate the users, the questions and answers according to the activities and ratings Questions are categorized into different categories and by using tags List of categories can be updated

Ask and Answer Questions

Search and Organize Q&As Using

the Search box Using the Latest and Interesting tab Using the widgets

Evaluation  Evaluate

the questions and answers  System will analyze and evaluate the questioners and answers

User Interface Simple,

intuitive and user friendly Look cool: Ajax, drag & drop I can find what I want to find Flexible, easy to use and learn

Implementation Elgg

framework as a foundamental platform for the system Elgg K-Comm ◦ Social networking ◦ Plug-in  Q&As, customized look and feels ◦ Elgg Data Model  more Objectoriented approach ◦ Metadata and annotations  users’ contributions and knowledge value estimation ◦ Widget  tools to manage and organize Q&As

Elgg Data Model

Core Library Question Answer Category Skillrecord

Core Library

Widgets Each

widget has a view and edit interface Register the widget with Elgg through the start.php in the Q&A plug-in

Widgets

User Interface Implemented

as a plug-in  extensible and reusable Provide the layout for Q&A component Make use of jQuery plug in for effects

Skill Level System Ratings

of answers and questions can be a good basis to evaluate the level of knowledge that the poster possesses Help the users identify the potential of knowledge sharer Something missing from other similar systems

Skill Level System – An example

Skill Level System – An Example

Skill Level System Requirements In

scale of 10 Calculated based on ◦ Ratings of questions and answers ◦ Total number of questions and answers ◦ Best answers Not

decrease due to inactivity

Skill Level System Formula

Conclusion Specifications

of the system

◦ Definition ◦ Features ◦ Characteristics Implementation

approach Implement fundamental core features and components Maintain flexibility, extensibility an reusability

Future Features Presentation

◦ Concept-map, mind map ◦ Tree view Analysis

of Q&As

◦ Concept extraction  Automated Q&As ◦ Information retrieval: e.g. searching based on profile or relevant hits Tag

relationship