1001 Roosevelt Ave, Charlotte, NC 40546 | (404) 203-0987 |
[email protected]
Samantha Mackey CAREER Seasoned HR professional with 19 years of HR management and administration OBJECTIVE experience seeking full time position. Comes with a history of promotions throughout HR career and impeccable references. QUALIFICATION HIGHLIGHTS
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Extensive experience in all Payroll/Benefits functions, including payroll systems, new hire orientation, interpreting union contracts and polices, and employee recruitment, retention and termination. Served as liaison between management and employees, providing retirement investment options, benefits, salary, and rehire status. Select as HR Speaker at Medical Center Orientation on behalf of Human Resource Department. Assisted managers and supervisors with revisions, modifications, and clarifications of job descriptions, ensuring job descriptions and compensation changes comply with HR policies, collective bargaining agreements, applicable laws, and regulations. Utilized local/national salary surveys and competitive data to determine optimal salary levels, including processing salary increases in accordance with Labor Management Agreements. Standardized employee health plan coverage and premium rates, processed Guardian Life Insurance reports, reconciled expense budgets, and maintained Manage Health Network (MHN) and Ceridian benefits rates and billing. Assisted Medical Record Chiefs and Inpatient Medical Record Department with Quality Improvement compliance ratings and various medical reports. Worked closely with Directors with JCAHO compliance proceedings, and Title 22(Cal) and CMS (federal) standards, including tracking and documenting departmental records. Performed a variety of administrative duties, including answering phones, scheduling calendars and meetings, collecting meeting minutes, creating presentations, and entering data into computer systems.
PROFESSIONAL Peterson & Company, Charlotte, NC EXPERIENCE Project Administrator, 2006 – 2008 • Worked closely with facility manager, facility coordinator and site technical staff to ensure business controls were followed per SLA with IBM. • Assisted in developing and maintaining operational procedures and guidelines, including auditing invoices for accuracy and ensuring timely payment of invoices. • Responsible for account payable management and administering purchase orders for materials and supplies. • Interfaced with clients, tenants, and vendors to resolve service matters – providing a professional, efficient, and high quality of service Administrative Assistant, 2005 – 2006 • Reported directly to Facility Coordinator, responsible for answering phones, organizing and coordinating meetings, and overseeing business controls (invoices, processing payments, etc.) Samantha Mackey Resume Page 1 of 2
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Processed purchase orders, including stamping of invoices, extracting PO/Req numbers, attaching supporting documents/proposals, and forwarding for payment.
Pittsburgh Adventist Hospital, Pittsburgh, PA Executive Assistant, 2006 • Reported directly to the Chief Foundation Officer and multi Executive Committees; responsible for coordinating meetings, developing marketing materials, scheduling appointments, and creating presentation information. Blue Cross Blue Shield, Pittsburgh, PA Compensation Coordinator, 2002 – 2005 • Assisted managers and supervisors with revisions, modifications, and clarifications of job descriptions, ensuring job descriptions and compensation changes comply with HR policies, collective bargaining agreements, applicable laws, and regulations. • Utilized local/national salary surveys and competitive data to determine optimal salary levels, including processing salary increases in accordance with Labor Management Agreements. • Administered the merit program, reconciled budgets, generated statistical reports, and processed a variety of salary increases. • Generated audits and compliance accountabilities; distributed reports. Senior HR Administrative Assistant, 2001 – 2002 • Standardized employee health plan coverage and premium rates, processed Guardian Life Insurance reports, reconciled expense budgets, and maintained Manage Health Network (MHN) and Ceridian benefits rates and billing. United Healthcare Various Locations Quality Specialist, 2000 – 2000 • Provided administrative support and reported quality processes throughout the organization. Payroll Clerk/Administrative Assistant, 1986 – 2000 • Calculated and processed pay adjustments for check requests, including retro pay, terminations, state disability, sick leave, and grievance settlements. • Responsible for training managers on workers’ compensation polices/procedures, processed industrial claims, maintained OSHA log, and prepared records for new hires. • Recruited, hired, and terminated applicants, including placing skill requirements in ads, assisted in job postings, attending job fairs, and coordinated appointments for interviews. • Conducted new hire orientations and oversaw employee relocation to Kaiser Permanente facilities. • Assisted Medical Record Chiefs and Inpatient Medical Record Department with Quality Improvement compliance ratings and various medical reports. EDUCATION & Tufts University, Boston, MA ASSOCIATIONS • AA Degree Candidate • Medical Assistant Certificate World at Work Association, Member since 2002 Target Safety Training Property Management, 2008 ADDITIONAL SKILLS
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Microsoft Office (including Access) Lotus Notes, GroupWise, PeopleSoft, Tabware Samantha Mackey Resume Page 2 of 2