Receptionist Sir, I’m afraid I can’t find your reservation. Are you sure about the dates? Hugh
Yes, I’m positive. Could you check it again, please? Bowls. B-O-W-L-S.
Receptionist Sure... Oh! Here it is! Your name was misspelt. A ___________ room with a shower for _______ nights, is that right? Hugh
That’s correct.
Receptionist Could I have your passport, please? Hugh
Here you are.
Receptionist Thank you. Could you fill in this form, please? Hugh
Sure.
Receptionist OK. Here’s your key, room ________, on the second floor deck. You can take the elevator on the right. Hugh
Hello. I’ve got a reservation. My name’s ___________________. Receptionist Just a moment. Hold on a moment, please. There must have been a mistake. What’s your full name again, please? Hugh ____________________.
Hugh
Thank you. Err...
Receptionist Anything else I can do for you? Hugh
Could you make sure there is no one else in my room?
Receptionist But it’s a single room, sir. Hugh
I mean no ghosts.
Receptionist Sorry, sir. That’s I can’t assure you.