Grievance Handling And Discipline Issues
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Grievance Handling and Discipline Issues
Grievance “A
grievance is any discontentment or dissatisfaction, whether expressed or not, arising out of anything regarding the company which an employee thinks, believes, or even feels as unfair, unjust and inequitable.”
E X IT IN T E R V IE W SO P IN IO N S U R V E Y S G R IP E B O X E S O P E N D O O R PO LIC Y
H o w to Id e n tify G rie v a n ce s?
W h a t a re th e re a so n s ? W o rkin g C o n d itio n s
W h a t a re th e e ffe cts?
P e rso n a lA d ju stm e n t
Fru stra tio n a n d D e m o tiva tio n .
M a n a g e m e n t P o licy
La b o u r U n re st. E g ) D o cto rs S trike .
Lo w p ro d u ctivity , In cre a se in w a sta g e a n d C o sts.
Grievance Handling Procedure
Examples: 1) Vishaka v/s State of Rajasthan • The cause for filing the petition was the brutal gang rape of a social worker in Rajasthan. • Landmark case which identified sexual harassment as a separate illegal behavior. • The Supreme Court laid down guidelines to be followed in the absence of this act.
2 ) In fo sy s S e x u a l H a ra ssm e n t L a w su it. - Reka Maximovitch was firedfrom her job at In fo sys in D e ce m b e r 2 0 0 0 . - Sexually harassed by Phaneesh Murthy . -Won a 3 million dollar settlement . A fte r th e se ttle m e n t: a ) N e w co d e o f co n d u ct. b ) S e ssio n s o n “ a cce p ta b le sexu a lb e h a vio r’’. c ) H ire d exte rn a lco n su lta n ts . d ) G rie va n ce re d re ssa lb o d y. e ) S exu a lh a ra ssm e n t ce ll- A S H I
Discipline
“Discipline is the force that prompts individuals or groups to observe rules, regulations, standards and procedures deemed necessary for an organization.”- Richard D. Calhoon
Causes of Indiscipline: a)Absence of Effective Leadership. b)Communication Barriers. c)Absence of Code of Conduct. d)Inadequate attention to personal problems. e)Unfair Management Practices. Eg) Enron
Disciplinary Procedure
Example - NTPC • N T P C h a s m a d e its syste m e fficie n t to d e a lw ith ca se s o f in d iscip lin e . • N T P C a m e n d e d th e C o n d u ct D iscip lin e A p p e a lru le s. • “No work no pay”. • Even trade union leaders were not spared in cases of gross indiscipline.
•
T
H
A Y
N O
K U
Grievance “A
grievance is any discontentment or dissatisfaction, whether expressed or not, arising out of anything regarding the company which an employee thinks, believes, or even feels as unfair, unjust and inequitable.”
E X IT IN T E R V IE W SO P IN IO N S U R V E Y S G R IP E B O X E S O P E N D O O R PO LIC Y
H o w to Id e n tify G rie v a n ce s?
W h a t a re th e re a so n s ? W o rkin g C o n d itio n s
W h a t a re th e e ffe cts?
P e rso n a lA d ju stm e n t
Fru stra tio n a n d D e m o tiva tio n .
M a n a g e m e n t P o licy
La b o u r U n re st. E g ) D o cto rs S trike .
Lo w p ro d u ctivity , In cre a se in w a sta g e a n d C o sts.
Grievance Handling Procedure
Examples: 1) Vishaka v/s State of Rajasthan • The cause for filing the petition was the brutal gang rape of a social worker in Rajasthan. • Landmark case which identified sexual harassment as a separate illegal behavior. • The Supreme Court laid down guidelines to be followed in the absence of this act.
2 ) In fo sy s S e x u a l H a ra ssm e n t L a w su it. - Reka Maximovitch was firedfrom her job at In fo sys in D e ce m b e r 2 0 0 0 . - Sexually harassed by Phaneesh Murthy . -Won a 3 million dollar settlement . A fte r th e se ttle m e n t: a ) N e w co d e o f co n d u ct. b ) S e ssio n s o n “ a cce p ta b le sexu a lb e h a vio r’’. c ) H ire d exte rn a lco n su lta n ts . d ) G rie va n ce re d re ssa lb o d y. e ) S exu a lh a ra ssm e n t ce ll- A S H I
Discipline
“Discipline is the force that prompts individuals or groups to observe rules, regulations, standards and procedures deemed necessary for an organization.”- Richard D. Calhoon
Causes of Indiscipline: a)Absence of Effective Leadership. b)Communication Barriers. c)Absence of Code of Conduct. d)Inadequate attention to personal problems. e)Unfair Management Practices. Eg) Enron
Disciplinary Procedure
Example - NTPC • N T P C h a s m a d e its syste m e fficie n t to d e a lw ith ca se s o f in d iscip lin e . • N T P C a m e n d e d th e C o n d u ct D iscip lin e A p p e a lru le s. • “No work no pay”. • Even trade union leaders were not spared in cases of gross indiscipline.
•
T
H
A Y
N O
K U
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