Executive Assistant

Jordan Wayne Schulze’s Resume Your future employee

The new instrumental part to the growing and unparalleled success of your company. The best Executive/Adminstrative Assistant in the industry. [Type the author name] 6/23/2009

Jordan Wayne Schulze’s Resume

JORDAN SCHULZE 1060 Howard Street • San Francisco, CA 94103 [email protected] • (516) 977.5653

OBJECTIVE When given the opportunity, to be an instrumental part of the unparalleled success of the company by being the best executive/administrative assistant in the industry.

SUMMARY

OF

QUALIFICATIONS

Skillful and dedicated with extensive experience in the coordination, planning, and support of daily operations, administrative functions financial planning marketing and bookkeeping.

 Demonstrated capacity to provide comprehensive support for executivelevel staff including scheduling internal and external meetings, coordinating travel, and effectively managing all essential tasks.  Proven track record of accurately completing research, reporting, information management, marketing, and business-development efforts within budget requirements.  Instrumental in the overall efficiency of the office. Known for creating aggressive yet achievable goals while setting the standard for performance, accuracy and integrity within the office.  Always provide detailed well thought reports for both clients and coworkers. Considered the “go to guy” for anything that is considered beyond the call of duty. A willingness to go the extra mile every time and burn the midnight oil regularly.  Proficient in Microsoft Office System, Microsoft Visio®, QuickBooks, Microsoft Windows® operating system, and Mac operating system; type 90 wpm with complete accuracy.

PROFESSIONAL EXPERIENCE THEHONEYDO.COM – Livermore, California 2008 Executive Assistant

2007-

Provide high-level administrative support to Chief Executive Officer of leading construction and handyman referral which now has affiliates in seven states.

Perform a variety of key customer-contractor relationship functions, addressing inquiries of current and potential clients, communicating with sales department regarding customer-contractor relations, and maintaining

Jordan Wayne Schulze’s Resume database. Collaborate with CEO to oversee distribution of financial releases to investors. Develop spreadsheets to improve and inform quality and riskassessment initiatives. Prepare meeting agendas and carefully monitor all action items.  Reduced company expenses by $47,000 in first three months of tenure by identifying cost-effective telecommunications companies and negotiating prices of computers, office supplies, and other expenditures.  Coordinated and hosted successful contractors seminars, creating invitations and promotional materials, booking venues, and composing speeches.

COMP USA – Wichita, Kansas

2006 to 2007

Business Sales Manager Served as Business Sales manager for a year before the store was closed and was ranked 8th out of 493 other managers across the country.

Recruited to provide top-notch service to both business and retail customers. Processed sales orders, answered questions, responded to concerns, and alleviated delicate situations with professionalism and sensitivity. Assisted Training Manager in creating and updating training materials. Prepared weekly reports for Customer Care Supervisor.  Selected to coach and mentor new employees of both the business sales and retail department in sales tactics, customer service, and quality assurance programs.  Achieved highest rating in customer service reviews and sales records.  Received Customer Service Award for outstanding track record of positive customer feedback.

BEST BUY – WICHITA, KANSAS

2006 to 2008

Computer Department/Geek Squad AgentAs Geek Squad Agent, I handled service claims as well as performing repairing, servicing, and training customers’ computers both in their home and the store

Investigated and resolved customer’s issues with their computers in collaboration with manufacturers, distributors, and other departments. Prepared reports of daily activities and ways to improve service and customer satisfaction. Provided training with all departments on overall customer service and how to improve customer satisfaction and retention.  Dramatically enhanced customer-satisfaction ratings by expediting all service orders and ensuring a high degree of accuracy.  Played key role in reducing labor costs by recommending staff scheduling changes.  Invented computer packages with essential services (Anti-virus install and computer set up with performance increase) and software which increased service attachment 87%.

Jordan Wayne Schulze’s Resume  Developed plan to entice customers to purchase products while waiting in line on the day after Thanksgiving Day sale making are store number one in accessory attachment that year.

STUDIO 5 – Wichita, Kansas Office Manager/Co-Owner

2003 to 2007

As Office Manager/Executive Assistant of a wildly successful graphics design firm I was the go to person for sales, marketing, presentations, and bookkeeping projects throughout the entire company.

Manager of accounts payable, receivable, and payroll. Oversaw entire budgeting department and essential in reducing costs 38% in my first quarter. Prepared expense reports and credit card/bank reconciliations. Purchased all hardware and software, performed application upgrades, and trained staff in use of office computer resources. Created and gave a sales and marketing presentations for the entire company. Instrumental in creating the tools to find potential clients and creating a system for closing deals. Created and implemented all quality assurance programs and oversaw client relations department.  Participated in implementing new paperless process, resulting in streamlined operations.  Developed e-marketing campaigns for all clients  Developed all sales proposals and met with clients to show proposals  Instrumental in all aspect of sales and client relations  Eventually sold company to 360Ideas.com

EDUCATION

AND

TRAINING

Bachelors in Marketing and Entrepreneurship • WICHITA STATE UNIVERSITY– Wichita, Kansas

 BA in Entrepreneurship and Marketing double major with a minor in Political Science  Graduated in the top 5% of my class  An overall GPA of 3.97  Supreme Court Justice for Student Government  Ex senator, committee chair, staff, public relations liaison, political party founder  Elected President, Vice President, Treasurer, and Scribe of Kappa Sigma Fraternity  Went from eight members to over fifty during my presidency  Editor for a semester of the Sunflower  Most profitable and popular semester since 1972 .

REFERENCES 

David Telerico (Director at Swords to Plowshares) 

One of my best clients and business associate

Jordan Wayne Schulze’s Resume 

Phone:415.252.4788

 Email: [email protected]  Jackie Williams (Former US Attorney for the state of Kansas under Janet Reno)  Mentor and lifelong friend of the family  Phone: 316-978-6962  E-Mail: [email protected]  Brett Dearmore  Former supervisor, manager, and a good friend  Phone: 316-393-7015  Email: [email protected]