Eacom Business Voip Solution
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EACOM Business VoIP Solution 11/14/2008
Agenda MARKET OVERVIEW
SOLUTION FAMILY
Confidential and Proprietary, Eacome Inc. 2008
2
Confidential and Proprietary, Eacome Inc. 2008
3
Business Customers Concerns Business Customers Concerns
Growth
Cost
Function
Future growth requires integration of voice video and web voice,
Ever-increasing communication cost
Effectively communicate with customers and partners, internal management operation
Confidential and Proprietary, Eacome Inc. 2008
4
VoIP Target Market VoIP Target Market • Chained Business • Outsourcing • Transportation
• Telephone Marketing • Customer Support • Hotline • Command and Dispatching Center
Business Model
Functionality Requirement
Customization Demand
Size Consideration
• Clinic • Hospital
• Small and Middle sized Business
Confidential and Proprietary, Eacome Inc. 2008
5
Main Factors Affects VoIP Deployment Main Factors Affects VoIP Deployment Service Quality Reliabilities – VoIP has yet to prove as reliable as plain phone system Complexities – traditional IP PBX has to integrate different components from different vendors, e.g. media gateway, SIP server, voice mail, conference bridge, IP phone, conference phone, Asterisk like PC based system is prone to various of mis-configurations and system failures Voice Quality is Challenging LAN QoS – virus, wiring quality, room quality WAN QoS – broadband bandwidth, packet loss, jitter buffer, Gateway Voice Quality– Quality reliability, reliability voice quality IP Phone – compatibility issues, interoperability issues, low cost usually means low quality.
Cost Advantage CapEx is significantly higher than analog PBX — basic configuration 4 4-5 5 times more than analog IP PBX with similar functions Higher OpEx – requires VoIP hardware, software, network expert Higher g integration g cost – installation,, setup p and technical support pp are expensive. p
Limited Functionalities Open source system has poor performance, proprietary system has poor interoperability Application development is complicated and expensive for proprietary systems
Confidential and Proprietary, Eacome Inc. 2008
6
EVS30xx IP PBX Technical Features IP PBX Technical Features Single device integrated with multiple functions – secure and reliable Integrated with data router, media gateway, SIP servers, application server and media server Purposely designed embedded platform with dedicated DSP processor Low power design, easily accommodate to the different environment Highly secure design immunized to virus or software failures Functioning even without broadband connection
Extensive PBX Feature Support Basic calling features, operator, auto operator, customizable greetings and ring back tone Flexible inbound and outbound call routing scheme, number based, policy based
Customized Feature for Enterprise Flexible trunk options – analog trunking or VoIP trunking Powerful calling features – call forward, queue, IVR, unified messaging, conferencing, SIP peering User friendlyy configuration g – built-in web server GUI for p provisioning g and configuration
Economics Capital Expenditure – price close to small PBX, with support of IP phone, IAD or software phone Operating Expenditure – simple installation & operations, user friendly, cost savings Confidential and Proprietary, Eacome Inc. 2008
7
EIP308 – Entry Level Desktop VoIP Phone EIP308 Entry Level Desktop VoIP Phone Cost‐effective business VoIP desktop phone Bi 4 li Big 4 line x 20 character LCD display 20 h t LCD di l 3 individual SIP accounts, support PSTN line y, pp simultaneously, support PoE Rich Phone Features ‐ Phone book, call history, call status, 3 line support, large dot matrix LCD display, built‐in 3 ports Ethernet switch and integrated 802.3af PoE functions. VoIP Features VoIP Features ‐ Seamlessly interoperate with Seamlessly interoperate with major IP PBX, software switch. Secure VoIP ‐ Built‐in PPTP VPN client to secure both signaling and media transport Automatic Provisioning ‐ Script driven, hassle free automatic IP address assignment number free automatic IP address assignment, number assignment, software upgrade Confidential and Proprietary, Eacome Inc. 2008
8
VIP310 – Business Desktop VoIP Speakerphone VIP310 Business Desktop VoIP Speakerphone Supporting all EIP308 features and super voice quality o ce qua ty Crystal clear voice quality in both handset and speaker phone mode. Field‐proven audio processing technology including acoustic echo cancellation, dynamic noise suppression and automatic dynamic noise suppression and automatic gain control functions assure the business communication is always carried out in high quality Fit for private office and small conference room (10 – ( 15 sq meters) or training room q ) g
Confidential and Proprietary, Eacome Inc. 2008
9
VoiceCystal IP 2000 ‐ Professional VoIP Conference Phone Supporting all EIP308 features and professional grade voice quality Field‐proven audio processing technology including acoustic echo cancellation, Field‐proven audio processing technology including acoustic echo cancellation dynamic noise suppression and automatic gain control functions assure the business communication is always carried out in high quality Output volume is adjusted to 95dB, the microphone coverage increases 45% O t t l i dj t d t 95dB th i h i 45% compared with V model to reach 3.5 meter radius Fit for 20‐60 sq meter conference room, long conference table (> 5 meter) and up to 10 conference participants
Confidential and Proprietary, Eacome Inc. 2008
10
EACOM Business Communication Solution EACOM Business Communication Solution
Company LAN
Branch Office
Confidential and Proprietary, Eacome Inc. 2008
VoIP Service Provider 11
EVS3040 Carrier Deployment Model EVS3040 Carrier Deployment Model • • •
Centralized service control Assuring service quality Providing operation value valueadded service.
• •
• •
Drive more VoIP traffic Distributed application & deployment requires less CapEx
Customer purchase device Customer control user application
Confidential and Proprietary, Eacome Inc. 2008
12
Confidential and Proprietary, Eacome Inc. 2008
13
EACOM IP PBX Model EACOM IP PBX Model EACOM’s IP PBX’s model name begins with EVS – Eacom VoIP Server Following EVS symbol are four digits feature code representing the configuration and Following EVS symbol are four digits feature code representing the configuration and function difference, which is shown as following
Confidential and Proprietary, Eacome Inc. 2008
14
EACOM Business VoIP Solution Chart EACOM Business VoIP Solution Chart EVS30xx IP PBX and Collaboration Server
VIP Enterprise Enterprise VoIP Speaker Phone
EIP EIP Economic VoIP Phone
VoiceCrystal IP Professional VoIP Conference Console Conference Console Confidential and Proprietary, Eacome Inc. 2008
15
Current IP PBX Model List Current IP PBX Model List
Model N Name
FXO Ports
Optional FXS P t Ports
EVS3020
2
2
EVS3040
4
2
EVS3041
4
2
EVS3080
8
2
Storage Media g Internal FLASH, SD/MMC / card Internal FLASH, SD/MMC card Internal FLASH Internal FLASH, SD/MMC card Internal FLASH, SD/MMC card
Confidential and Proprietary, Eacome Inc. 2008
16
EACOM VoIP Phone Model EACOM VoIP Phone Model EACOM’s Business VoIP Desktop phone is categorized in 3 families, the Economic, Enterprise and Professional Conference Console Economic – full functional VoIP Desktop Phone w/ PoE, LCD and feature keys Enterprise – Enterprise grade Full Duplex VoIP Desktop Speaker Phone w/ high high p y LCD display p y and feature key y definition voice CODEC,, PoE,, contemporary Professional – Professional grade professional VoIP conference console with Crystal clear sound processing technology and high definition voice CODEC Model Name Model Name Economic EIP308, EIP310 Enterprise VIP3xx* VIP5xx**
Product Description Product Description VoIP Business Desktop Phone
VoIP Fullduplex Speaker Phone VoIP Fullduplex Speakerphone w/ HD voice
Professional VoiceCrystal IP 2000* Professional VoIP Conference Console VoiceCrystal IP 4000*** Professional VoIP Conference Console w/ HD Voice * Available 1Q 2009 ** Available 2Q 2009 *** Available 2nd Half 2009 Confidential and Proprietary, Eacome Inc. 2008
17
Agenda MARKET OVERVIEW
SOLUTION FAMILY
Confidential and Proprietary, Eacome Inc. 2008
2
Confidential and Proprietary, Eacome Inc. 2008
3
Business Customers Concerns Business Customers Concerns
Growth
Cost
Function
Future growth requires integration of voice video and web voice,
Ever-increasing communication cost
Effectively communicate with customers and partners, internal management operation
Confidential and Proprietary, Eacome Inc. 2008
4
VoIP Target Market VoIP Target Market • Chained Business • Outsourcing • Transportation
• Telephone Marketing • Customer Support • Hotline • Command and Dispatching Center
Business Model
Functionality Requirement
Customization Demand
Size Consideration
• Clinic • Hospital
• Small and Middle sized Business
Confidential and Proprietary, Eacome Inc. 2008
5
Main Factors Affects VoIP Deployment Main Factors Affects VoIP Deployment Service Quality Reliabilities – VoIP has yet to prove as reliable as plain phone system Complexities – traditional IP PBX has to integrate different components from different vendors, e.g. media gateway, SIP server, voice mail, conference bridge, IP phone, conference phone, Asterisk like PC based system is prone to various of mis-configurations and system failures Voice Quality is Challenging LAN QoS – virus, wiring quality, room quality WAN QoS – broadband bandwidth, packet loss, jitter buffer, Gateway Voice Quality– Quality reliability, reliability voice quality IP Phone – compatibility issues, interoperability issues, low cost usually means low quality.
Cost Advantage CapEx is significantly higher than analog PBX — basic configuration 4 4-5 5 times more than analog IP PBX with similar functions Higher OpEx – requires VoIP hardware, software, network expert Higher g integration g cost – installation,, setup p and technical support pp are expensive. p
Limited Functionalities Open source system has poor performance, proprietary system has poor interoperability Application development is complicated and expensive for proprietary systems
Confidential and Proprietary, Eacome Inc. 2008
6
EVS30xx IP PBX Technical Features IP PBX Technical Features Single device integrated with multiple functions – secure and reliable Integrated with data router, media gateway, SIP servers, application server and media server Purposely designed embedded platform with dedicated DSP processor Low power design, easily accommodate to the different environment Highly secure design immunized to virus or software failures Functioning even without broadband connection
Extensive PBX Feature Support Basic calling features, operator, auto operator, customizable greetings and ring back tone Flexible inbound and outbound call routing scheme, number based, policy based
Customized Feature for Enterprise Flexible trunk options – analog trunking or VoIP trunking Powerful calling features – call forward, queue, IVR, unified messaging, conferencing, SIP peering User friendlyy configuration g – built-in web server GUI for p provisioning g and configuration
Economics Capital Expenditure – price close to small PBX, with support of IP phone, IAD or software phone Operating Expenditure – simple installation & operations, user friendly, cost savings Confidential and Proprietary, Eacome Inc. 2008
7
EIP308 – Entry Level Desktop VoIP Phone EIP308 Entry Level Desktop VoIP Phone Cost‐effective business VoIP desktop phone Bi 4 li Big 4 line x 20 character LCD display 20 h t LCD di l 3 individual SIP accounts, support PSTN line y, pp simultaneously, support PoE Rich Phone Features ‐ Phone book, call history, call status, 3 line support, large dot matrix LCD display, built‐in 3 ports Ethernet switch and integrated 802.3af PoE functions. VoIP Features VoIP Features ‐ Seamlessly interoperate with Seamlessly interoperate with major IP PBX, software switch. Secure VoIP ‐ Built‐in PPTP VPN client to secure both signaling and media transport Automatic Provisioning ‐ Script driven, hassle free automatic IP address assignment number free automatic IP address assignment, number assignment, software upgrade Confidential and Proprietary, Eacome Inc. 2008
8
VIP310 – Business Desktop VoIP Speakerphone VIP310 Business Desktop VoIP Speakerphone Supporting all EIP308 features and super voice quality o ce qua ty Crystal clear voice quality in both handset and speaker phone mode. Field‐proven audio processing technology including acoustic echo cancellation, dynamic noise suppression and automatic dynamic noise suppression and automatic gain control functions assure the business communication is always carried out in high quality Fit for private office and small conference room (10 – ( 15 sq meters) or training room q ) g
Confidential and Proprietary, Eacome Inc. 2008
9
VoiceCystal IP 2000 ‐ Professional VoIP Conference Phone Supporting all EIP308 features and professional grade voice quality Field‐proven audio processing technology including acoustic echo cancellation, Field‐proven audio processing technology including acoustic echo cancellation dynamic noise suppression and automatic gain control functions assure the business communication is always carried out in high quality Output volume is adjusted to 95dB, the microphone coverage increases 45% O t t l i dj t d t 95dB th i h i 45% compared with V model to reach 3.5 meter radius Fit for 20‐60 sq meter conference room, long conference table (> 5 meter) and up to 10 conference participants
Confidential and Proprietary, Eacome Inc. 2008
10
EACOM Business Communication Solution EACOM Business Communication Solution
Company LAN
Branch Office
Confidential and Proprietary, Eacome Inc. 2008
VoIP Service Provider 11
EVS3040 Carrier Deployment Model EVS3040 Carrier Deployment Model • • •
Centralized service control Assuring service quality Providing operation value valueadded service.
• •
• •
Drive more VoIP traffic Distributed application & deployment requires less CapEx
Customer purchase device Customer control user application
Confidential and Proprietary, Eacome Inc. 2008
12
Confidential and Proprietary, Eacome Inc. 2008
13
EACOM IP PBX Model EACOM IP PBX Model EACOM’s IP PBX’s model name begins with EVS – Eacom VoIP Server Following EVS symbol are four digits feature code representing the configuration and Following EVS symbol are four digits feature code representing the configuration and function difference, which is shown as following
Confidential and Proprietary, Eacome Inc. 2008
14
EACOM Business VoIP Solution Chart EACOM Business VoIP Solution Chart EVS30xx IP PBX and Collaboration Server
VIP Enterprise Enterprise VoIP Speaker Phone
EIP EIP Economic VoIP Phone
VoiceCrystal IP Professional VoIP Conference Console Conference Console Confidential and Proprietary, Eacome Inc. 2008
15
Current IP PBX Model List Current IP PBX Model List
Model N Name
FXO Ports
Optional FXS P t Ports
EVS3020
2
2
EVS3040
4
2
EVS3041
4
2
EVS3080
8
2
Storage Media g Internal FLASH, SD/MMC / card Internal FLASH, SD/MMC card Internal FLASH Internal FLASH, SD/MMC card Internal FLASH, SD/MMC card
Confidential and Proprietary, Eacome Inc. 2008
16
EACOM VoIP Phone Model EACOM VoIP Phone Model EACOM’s Business VoIP Desktop phone is categorized in 3 families, the Economic, Enterprise and Professional Conference Console Economic – full functional VoIP Desktop Phone w/ PoE, LCD and feature keys Enterprise – Enterprise grade Full Duplex VoIP Desktop Speaker Phone w/ high high p y LCD display p y and feature key y definition voice CODEC,, PoE,, contemporary Professional – Professional grade professional VoIP conference console with Crystal clear sound processing technology and high definition voice CODEC Model Name Model Name Economic EIP308, EIP310 Enterprise VIP3xx* VIP5xx**
Product Description Product Description VoIP Business Desktop Phone
VoIP Fullduplex Speaker Phone VoIP Fullduplex Speakerphone w/ HD voice
Professional VoiceCrystal IP 2000* Professional VoIP Conference Console VoiceCrystal IP 4000*** Professional VoIP Conference Console w/ HD Voice * Available 1Q 2009 ** Available 2Q 2009 *** Available 2nd Half 2009 Confidential and Proprietary, Eacome Inc. 2008
17
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