Debra.pdf

Project Design, Implementation and Management Debra Adams FAD Senior Economist

Outline of presentation • Why are these elements of the reform process so important? Project Design Project Implementation Project Management

• What is involved? • Inputs • Outputs • Enablers

• How can authorities do them better? • How can technical assistance help? 2

Project Design: Key Tasks

• Define scope of reform – incremental or transformational • What is the “project”? • Determine prioritization and sequencing • Develop details of reform program • • • •

Identify specific areas for intervention Define outcomes Establish milestones and key indicators of success Identify risks and mitigation strategies

• Identify resource requirements, including TA needs 3

Project Design: Key Inputs

• Baseline diagnostic reports on current performance and areas for improvement • Senior management seminars etc on strategy, objectives, outcomes • Assignment of full time team to undertake the design work • Extensive stakeholder consultation – internal and external – to identify strategic direction and ways to address the areas for improvement 4

Project Design: Key Outputs

• Approved strategic reform plan • Approved medium terms reform plans • Key outcomes and indicators • Resource requirements • Budget approval • Communications plan

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Project Implementation: Key Tasks

• Establish reform governance framework • Design reform agenda and implementation calendar • Develop and implement communication plan • Assign and mobilize resources • Identify TA needs • Operationalize reforms into daily business • Continue to carry out regular business

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Project Implementation: Key Inputs

• Strategic reforms plan • Medium term reform plan • Assignment of full time reform team • Resource requirements • Key outcome and indicators • Key stakeholder consultations on detailed actions plans

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Project Implementation: Key Outputs

• Reform governance framework • Project management – project managers, project teams, reform office, reference group • Monitoring and evaluation PROJECT/ PROGRAM SPONSOR

• Detailed action plans and timetables • Allocated budget • Communication plan

REFORM STEERING COMMITTEE

DIRECTOR GENERAL

External Representation

Project Owner

Project Owner

INFORMATION TECHNOLOGY

TAX OPERATIONS & COMPLIANCE

Project Owner SUPPORT FUNCTIONS

REFORM PROGRAM DIRECTOR PROGRAM IMPLEMENTATION COMMITTEE

PROJECT TEAMS

Project Manager

Project Manager

INFORMATION TECHNOLOGY

TAX OPERATIONS & COMPLIANCE

REFORM PROGRAM OFFICE SUPPORT TEAM

Project Manager SUPPORT FUNCTIONS

CONSULTANTS Project Team

Project Team

Project Team

REFERENCE GROUPS

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Project Management: Key Tasks

• Prepare periodic progress reports • High level monitoring of reform execution and results • Continuous monitoring of strategic and operational performance • Prepare annual reports • Undertake internal reviews of progress and results • Undertake taxpayer surveys to determine change/impact • Conduct independent (external) reviews of progress an results • Prepare final assessment of project achievements 9

Project Management: Key Inputs

• Reform governance framework • Action plans and timetables • Period external reviews • Independent (external) evaluations • Key stakeholder consultations

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Project Management: Key Outputs

• Progress reports • Updated action plans, timetables, communication plans and budget • Regular internal reviews • Annual reports • Taxpayer survey reports • Stakeholder feedback reports • External review and evaluation reports

Classification of projects by perfomance and age

4.0

CPV (M3)

CPV (M4) MRT (M4,5) SWZ (M4) MRT (M8)

LBR (M4)

ETH (M9)

WAEMU (M1)

WAEMU (M3)

LBR (M5,6,7)

MMR (M1)

ETH (M7)

BOL (M4)

BOL (M3,6) SWZ (M5)

SWZ (M6)

3.0

CPV (M8)

PRY

Project Score

MMR (M2,3,4,5)

SEN1

ETH (M6) HTI (M3)

GNB

BDI

CIV

2.0

MRT (M6)

MLI

MNG

BEN

EAC

SEN2 (M4,5,6)

NPL BGD

SEN2 (M8)

1.0 6

12

18

24

30

36

42

48

54

Project Age In Months* * Project age as of end of FY16 for active projects; age at completion for completed projects/ modules SEN 1: 2012 - 2015; SEN2: 2015 - 2017

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60

Project Design – Implementation – Management: Enablers

• Political support and approval • Leadership and management commitment and capacity • A visible leader or “champion” • Reform ownership – at all levels • Staff capacity and time • Communication • Stakeholder engagement • Governance framework • Resource availability • Targeted and coordinated TA 12

Technical Assistance

• Use throughout the project process from diagnosis to management • Request a sufficient amount • Target it appropriately - at skills and institutional capacity gaps • Make sure it is responsive and flexible • Avoid delegation of reforms to TA providers • Actively coordinate the TA

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The end…

Thank you Questions?