Cv Of Mark D. Smith

MARK D. SMITH • Las Vegas, Nevada • 702.239.3362 • [email protected]

PROFILE 

Results-oriented, energetic business operations and gaming professional. Experience in creating and implementing computer system design strategies that serve to generate revenues, build dynamic teams, and deliver ‘red carpet’ customer service to an increasingly demanding public.

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Cited throughout career as a creative problem-solver, and calculated risk-taker; a change agent skilled in exposing inefficiencies, producing solutions, and shaping the future of business. Growth-focused, and inspired by the power of teams to deliver results.

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Well-developed communication skills demonstrated through in-depth reports, group speaking and presentation skills, extensive public relations, and the ability to interact productively with individuals from all backgrounds.

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Demonstrated ability to successfully negotiate, resolve conflicts and guarantee accuracy in contracts and bids. Analyzed proposed costs and prices and negotiated contract terms and conditions. Performed cost and price analysis and prepared delivery schedules

STRENGTHS    

Business Development Mentoring/Leadership Contract Administration Negotiation

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Gaming/Hospitality Operations  Critical Problem-Solving Relationship Management  Computer system design Purchasing/FF&E  Process Management Analysis/Evaluation  Title 31 Gaming Regulations

EXPERIENCE MANAGEMENT / PROFESSIONAL POSITIONS: MDS Inc. – Las Vegas, NV 2000 – 2009 Operations Director  Provide business development and market analysis consultation for companies looking to maximize their performance with corporate turn-around consultation; process management. NMRhealthpros/North Country Center – Las Vegas, NV 2000 - 2005 Account Executive  Provided medical professional staffing and services to the State of California prison systems; consulted, negotiated and obtain agreements with medical and large scale hospital organizations to provided services. Property Operations Manager  Managed large scale office complexes, including all lease negotiations, vendor management, purchasing/furniture, fixtures and equipment (FF&E), banking and accounting procedures.

Mark D. Smith – Page 2

USCS International (Cable Data & IBS) – Rancho Cordova, CA 1995 – 1999 Executive Strategic Consultant / Software Analyst Manager / Production Material Manager  Developed operational business plans for Cable Data products.  Provided project management and consulting services as a result of comprehensive knowledge of global cable and telecommunication industry to multi-system operators nationwide.  Front-line Software Analyst manager; resolved conflicts; negotiated profitable solutions; utilized Production System Reporting Database to verify accuracy of customer’s data.  Implemented Production System Reporting software which resulted in automated monitoring of work in progress throughout the production floor; adhered to contract deadlines and ensured workflow was distributed accordingly. Other Positions / Companies: Fire Fighter / California Department of Forestry and Fire Protection – Mendocino County, CA Purchasing-RMA Manager / Computer Warehouse – Sacramento, CA

GAMING/HOSPITALITY POSITIONS: Black Gaming – Mesquite, NV 2008 Casino Floor Supervisor  Provide gaming protection along with guest services; assure player tracking according to Title 31 gaming regulations; assure accurate drop counts. Harrahs Entertainment – Las Vegas, NV 2006 – 2007 World Series of Poker Sahara Hotel & Casino – Las Vegas, NV 2006 – 2007 MGM / MIRAGE – Las Vegas, NV 2005 – 2006 Casino Floor Supervisor/Dealer  Provide gaming protection; deal all games; provide guest services; Acres Gaming Software, CMS and LMS systems.

EDUCATION California State University – Sacramento, CA  Business Administration / Double Major: Production / Operations Systems Management Mendocino Junior College – Mendocino County, CA  Associates of Science – Business Administration State of California  EMT Certification  Defensive Driving and Emergency Response Certification

COMPUTER SKILLS Windows Vista Pro; Microsoft Office-Word, Excel, PowerPoint, Publisher, Outlook; Quick Books Pro; ACT Customer Management; Acres Gaming; CMS and LMS Systems.