Checking-into-a-hotel.docx
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- Pages: 3
Answer the questions!
________________
1. What is his name? ________________________
2. What amenities does she mention?
2. He has a reservation for __________ __________
Fill in the gaps! W: I can’t seem to find a record of your
________________
________________
________________
3. How did he get to the hotel? ___________
Fill in the gaps!
________________________ or did you use a
W: Alright. Could I have some form of __________ please? And could you just fill out this _____________________________?
________________________ or
M: Sure. Here’s my ____________________.
booking. Did you book the room
________________________? M: No, I booked it directly through you. I’ve already also paid a _____________on the first night. I have a ________________________ if
W: Thank you. Oh, you’re from San Francisco. M: Yes, I am. All the way from the _______________.
that helps.
W: I hope you had a good __________.
W: Yeah, sure. Can I see that, please? Thank
M: Yes. I did, thank you. The __________ was long but it was smooth and I slept almost the __________.
you. Oh, I see. Maybe there was a glitch with the ________________________.
W: And is this your first time in the __________?
Well, we don’t have any more
M: Yes, it is. I have a __________________________ to attend, but I’m looking forward to getting some __________ done as well.
______________available, with the exception of one adjoined room. But, you would then be right next door to ________________________, which might get noisy. But that’s not a problem, I can upgrade you to one of our ________________________. They all come with jacuzzis.
W: Well, I’d be more than happy to give you some __________________________ if you need any. M: Thank you.
M: Oh, that sounds nice. But ________________________________________ _? W: That would of course be at ______________________ to you. M: Oh, thank you. W: My pleasure.
Where is his room? W: Alright. I’ve got you checked in to your room. This is you room key. You’re in room ________. Just take the elevator on the right up to the _________ floor. When you get off the elevator …. elevato r
Answer the questions! 1. What does he get to the internet?
x
Answer the questions! 1. Who will bring his suitcase up? __________ 2. What does he have to do if he has a problem? ______________________________
W: Good morning. Welcome to the Transnational Hotel. What can I do for you?
M: Oh, I don’t have a car. I took a taxi from the airport.
M: Good morning. My name is Tom Sanders. I have a reservation for a single room for 3 nights.
W: Alright. Could I have some form of ID please? And could you just fill out this registration form?
W: Alright, Mr Sanders. Let me pull up your reservation.
M: Sure. Here’s my driver’s license.
I can’t seem to find a record of your booking. Did you book the room directly through us or did you use a hotel reservation service or a travel agent? M: No, I booked it directly through you. I’ve already also paid a deposit on the first night. I have a reservation number if that helps. W: Yeah, sure. Can I see that, please? Thank you. Oh, I see. Maybe there was a glitch with the booking system. Well, we don’t have any more single rooms available, with the exception of one adjoined room. But, you would then be right next door to a family with children, which might get noisy. But that’s not a problem, I can upgrade you to one of our business suites. They all come with Jacuzzis.
W: Thank you. Oh, you’re from San Francisco. M: Yes, I am. All the way from the west coast. W: I hope you had a good trip. M: Yes. I did, thank you. The flight was long but it was smooth and I slept almost the whole way. W: And is this your first time in the Big Apple? M: Yes, it is. I have a business conference to attend, but I’m looking forward to getting some sightseeing done as well. W: Well, I’d be more than happy to give you some sightseeing tips if you need any. M: Thank you.
M: Oh, that sounds nice. But how much more is that going to cost?
W: Alright. I’ve got you checked in to your room. This is you room key. You’re in room 653. Just take the elevator on the right up to the 6 th floor. When you get off the elevator, turn right. Your room is at the end of the corridor on the lefthand side.
W: That would of course be at no extra charge to you.
Just leave your suitcase here and the bellboy will bring it up.
M: Oh, thank you.
M: Great! Thank you very much.
W: My pleasure.
W: If you need anything please feel free to dial the front desk. Enjoy your stay.
M: What about the wireless internet? W: Oh. It’s really easy. This is your access code and instructions on how to use it. If you have any problems, feel free to call the front desk. And this is a list of all the hotel amenities, like the gym and the indoor pool. M: Ah. Thank you very much. W: You’re welcome. Has the valet already taken your car or will you be needing a parking pass?
M: Thank you. W: You’re welcome.
________________
1. What is his name? ________________________
2. What amenities does she mention?
2. He has a reservation for __________ __________
Fill in the gaps! W: I can’t seem to find a record of your
________________
________________
________________
3. How did he get to the hotel? ___________
Fill in the gaps!
________________________ or did you use a
W: Alright. Could I have some form of __________ please? And could you just fill out this _____________________________?
________________________ or
M: Sure. Here’s my ____________________.
booking. Did you book the room
________________________? M: No, I booked it directly through you. I’ve already also paid a _____________on the first night. I have a ________________________ if
W: Thank you. Oh, you’re from San Francisco. M: Yes, I am. All the way from the _______________.
that helps.
W: I hope you had a good __________.
W: Yeah, sure. Can I see that, please? Thank
M: Yes. I did, thank you. The __________ was long but it was smooth and I slept almost the __________.
you. Oh, I see. Maybe there was a glitch with the ________________________.
W: And is this your first time in the __________?
Well, we don’t have any more
M: Yes, it is. I have a __________________________ to attend, but I’m looking forward to getting some __________ done as well.
______________available, with the exception of one adjoined room. But, you would then be right next door to ________________________, which might get noisy. But that’s not a problem, I can upgrade you to one of our ________________________. They all come with jacuzzis.
W: Well, I’d be more than happy to give you some __________________________ if you need any. M: Thank you.
M: Oh, that sounds nice. But ________________________________________ _? W: That would of course be at ______________________ to you. M: Oh, thank you. W: My pleasure.
Where is his room? W: Alright. I’ve got you checked in to your room. This is you room key. You’re in room ________. Just take the elevator on the right up to the _________ floor. When you get off the elevator …. elevato r
Answer the questions! 1. What does he get to the internet?
x
Answer the questions! 1. Who will bring his suitcase up? __________ 2. What does he have to do if he has a problem? ______________________________
W: Good morning. Welcome to the Transnational Hotel. What can I do for you?
M: Oh, I don’t have a car. I took a taxi from the airport.
M: Good morning. My name is Tom Sanders. I have a reservation for a single room for 3 nights.
W: Alright. Could I have some form of ID please? And could you just fill out this registration form?
W: Alright, Mr Sanders. Let me pull up your reservation.
M: Sure. Here’s my driver’s license.
I can’t seem to find a record of your booking. Did you book the room directly through us or did you use a hotel reservation service or a travel agent? M: No, I booked it directly through you. I’ve already also paid a deposit on the first night. I have a reservation number if that helps. W: Yeah, sure. Can I see that, please? Thank you. Oh, I see. Maybe there was a glitch with the booking system. Well, we don’t have any more single rooms available, with the exception of one adjoined room. But, you would then be right next door to a family with children, which might get noisy. But that’s not a problem, I can upgrade you to one of our business suites. They all come with Jacuzzis.
W: Thank you. Oh, you’re from San Francisco. M: Yes, I am. All the way from the west coast. W: I hope you had a good trip. M: Yes. I did, thank you. The flight was long but it was smooth and I slept almost the whole way. W: And is this your first time in the Big Apple? M: Yes, it is. I have a business conference to attend, but I’m looking forward to getting some sightseeing done as well. W: Well, I’d be more than happy to give you some sightseeing tips if you need any. M: Thank you.
M: Oh, that sounds nice. But how much more is that going to cost?
W: Alright. I’ve got you checked in to your room. This is you room key. You’re in room 653. Just take the elevator on the right up to the 6 th floor. When you get off the elevator, turn right. Your room is at the end of the corridor on the lefthand side.
W: That would of course be at no extra charge to you.
Just leave your suitcase here and the bellboy will bring it up.
M: Oh, thank you.
M: Great! Thank you very much.
W: My pleasure.
W: If you need anything please feel free to dial the front desk. Enjoy your stay.
M: What about the wireless internet? W: Oh. It’s really easy. This is your access code and instructions on how to use it. If you have any problems, feel free to call the front desk. And this is a list of all the hotel amenities, like the gym and the indoor pool. M: Ah. Thank you very much. W: You’re welcome. Has the valet already taken your car or will you be needing a parking pass?
M: Thank you. W: You’re welcome.
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