Business Process Re-engineering Aims and Objectives
BPR - Aims
• To examine the role of Business Process Reengineering and Re-design within the organisation • To analyse the methods and systems, methods and tools used in BPR • To explore relevant tools available to support BPR • To analyse the role of IS/IT in BPR
Slide 2 of 6
BPR - Objectives
•
recognise how BPR project factors can effect reengineering efforts
•
create process models to be used in the processes.
•
to identify the continuous project improvement stages
•
to understand the role of IS/IT in the BPR projects.
•
to explore the tools and techniques available for BPR
Slide 3 of 6
BPR - Lectures
01. 02. 03. 04. 05. 06. 07. 08. 09.
History & Introduction BPR Principles and Dimensions Process Re-Design & Process Improvement Process Re-Design & Process Improvement: Benchmarking & Best Practices Process Mapping Tools & Techniques Process Modeling Tools, Analysis Tools & Techniques Role of IT in BPR Managing Re-engineering Projects BPR & TQM: Contrast & Comparison
Slide 4 of 6
BPR - Reference Material
•
Books The Essence of BPR, Peppard & Rowland Re-engineering the Corporation, Hammer & Champy Process Mapping, How To Reengineer Your Business Processes, V. Daniel Hunt Business Re-engineering, The Survival Guide, Andrews & Stallick The Re-engineering Handbook, Manganelli & Klein
• •
Case Studies www.strategy-business.com/casestudy www.brint.com
• • • •
Slide 5 of 6
BPR - Reference Material Web References • www.brint.com/ • www.datamation.com • www.strategy-business.com • www.reengineering.com • www.netlib.com/bpr1 • www.benchmarking.gov.uk/about_bench • www.prosci.com/ • www.best-in-class.com
Slide 6 of 6