Banking Services
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Training in Banking Services By Murali Mahalingam on 18/02/2004
Misys International Banking Systems
What are Banking Services • Traditionally Bank’s Borrow and Lend Money • Services are activities to improve profitability • Bank’s Provide Following Services – Clearing – Remittance – Safe keeping
Misys International Banking Systems
What are Banking Services…. contd – – – – – – –
Foreign Exchange Investment Merchant Banking Capital Market Trade Agency Miscellaneous
………The list is exhaustive……………….
Misys International Banking Systems
Banking Services - Bank’s Earnings • What Bank’s earn? – – – – –
Fees Commission Brokerage Rent Processing Charges
Misys International Banking Systems
Banking Services- Clearing • Clearing Services – Clearing process • ….How it works?...Who does it?...parties involved?
– Local clearing of cheques • … what is a cheque…parties to a cheque
– Collection of outstation cheques – Collection of Dividend and Interest Warrants
Misys International Banking Systems
Banking Services - Remittance • Remittance Services – Drafts…. What is a Draft ? – Electronic Funds Transfer (Within Bank or Network of Banks) – SWIFT (Society for Worldwide Interbank Financial Telecommunication)
Misys International Banking Systems
Banking Services- Safe Keeping • Safe Keeping Services – Safe keeping of valuables – Safe keeping of financial instruments – Safe deposit locker • Lessor (Bank) and Lessee (Customer)
Misys International Banking Systems
Banking Services- Foreign Exchange • Foreign Exchange Services – Buying & Selling currencies – Issuing Travellers Cheques – Remittance to other countries
Misys International Banking Systems
Banking Services-Investment • Investment Services – – – –
Bonds Mutual Funds IPO Gold
Misys International Banking Systems
Banking Services- Merchant Banking • Merchant Banking Services – Underwriting of shares/debentures – Promoters for new ventures – Bankers to a IPO
Misys International Banking Systems
Banking Services- Capital Market • Capital Market Services – Dematerialization… What is it? – Online trading service (Buy/Sell) • Shares • Bonds • IPO etc..
Misys International Banking Systems
Banking Services- Trade • Trade Services – Issuing Letters of Credit • What is an LC
– Issuing Letters of Guarantee • What is a Guarantee
– Collection of Bills • What is a Bill of Exchange
Misys International Banking Systems
Banking Services- Agency • Agency Services – Executor and Trustee Services – Sale/Purchase of Government Securities – Acting as agent of Government, Local Authority • Collection of taxes
Misys International Banking Systems
Banking Services - Miscellaneous • Miscellaneous Services – Issuance of • ATM • Credit Cards • Debit Cards
– Set up of standing instructions/orders and Alerts – Bill payments facilities – Online Services • Shopping • Charity
– Facility Management Services • Buying cinema tickets, household utility services etc….. Misys International Banking Systems
Quiz Session Q) Pay order is payable at the ? 1) Branch of issue 2) Branch other than issuing branch
Q) What does ATM stand for 1) Any time money 2) All time money 3) Automated Teller Machine
Misys International Banking Systems
Quiz Session Q) In a Travellers cheque purchaser signs in one place which serves to identify him 1) At the time of encashment 2) At the time of Disbursement 3) At the time of endorsement
Q) In a safe deposit locker the banker is a? 1) Lessor 2) Lessee
Misys International Banking Systems
Quiz Session Q) Letter of Credit is opened by 1) Importer’s Bank 2) Exporter’s Bank
Q) Person who is entitled to receive the amount mentioned in a cheque is referred to as 1) Payee 2) Drawer 3) Bailee
Misys International Banking Systems
Quiz Session… contd Q) The bank that collects a cheque on behalf of the customer is referred to as 1) Collecting Bank 2) Paying Bank
Q) What is the relationship between the bank and customer in case of collection of cheques 1) Agent and Principal 2) Lessor and Lessee
Misys International Banking Systems
Quiz Session …. contd Q) Guarantees and Letters of Credit are referred to as 1) Contingent Liabilities 2) Contingent Assets
Q) Clearing operations are done by 1) Central bank or any other designated bank by the central bank 2) Foreign bank
Misys International Banking Systems
Quiz Session ….. contd Q) When a cheque is returned because of want of funds it is referred to as 1) Dishonor of a cheque 2) Payment of a cheque
Q) Can a cheque be crossed? 1) Yes 2) No
Misys International Banking Systems
Quiz Session…. contd Q) Can a “Crossed Cheque” be presented for cash payment across the counter of a bank 1) No 2) Yes
Q) Can a Draft be cancelled by the purchaser? 1) Yes 2) No
Misys International Banking Systems
Quiz Session…. contd Q) Cheque is an order on a bank by ? 1) Drawer (customer) 2) Payee (beneficiary)
Q) Draft is always drawn on an identified branch of a bank? 1) Yes 2) No
Misys International Banking Systems
Quiz Session….. contd Q) LC stands for 1) Letter of Credit 2) Letter of Confirmation 3) Letter of Continuity
Q) Cheques, Drafts are referred to as 1) Negotiable Instruments 2) Financial Instruments
Misys International Banking Systems
Quiz Session…..contd
Misys International Banking Systems
Misys International Banking Systems
What are Banking Services • Traditionally Bank’s Borrow and Lend Money • Services are activities to improve profitability • Bank’s Provide Following Services – Clearing – Remittance – Safe keeping
Misys International Banking Systems
What are Banking Services…. contd – – – – – – –
Foreign Exchange Investment Merchant Banking Capital Market Trade Agency Miscellaneous
………The list is exhaustive……………….
Misys International Banking Systems
Banking Services - Bank’s Earnings • What Bank’s earn? – – – – –
Fees Commission Brokerage Rent Processing Charges
Misys International Banking Systems
Banking Services- Clearing • Clearing Services – Clearing process • ….How it works?...Who does it?...parties involved?
– Local clearing of cheques • … what is a cheque…parties to a cheque
– Collection of outstation cheques – Collection of Dividend and Interest Warrants
Misys International Banking Systems
Banking Services - Remittance • Remittance Services – Drafts…. What is a Draft ? – Electronic Funds Transfer (Within Bank or Network of Banks) – SWIFT (Society for Worldwide Interbank Financial Telecommunication)
Misys International Banking Systems
Banking Services- Safe Keeping • Safe Keeping Services – Safe keeping of valuables – Safe keeping of financial instruments – Safe deposit locker • Lessor (Bank) and Lessee (Customer)
Misys International Banking Systems
Banking Services- Foreign Exchange • Foreign Exchange Services – Buying & Selling currencies – Issuing Travellers Cheques – Remittance to other countries
Misys International Banking Systems
Banking Services-Investment • Investment Services – – – –
Bonds Mutual Funds IPO Gold
Misys International Banking Systems
Banking Services- Merchant Banking • Merchant Banking Services – Underwriting of shares/debentures – Promoters for new ventures – Bankers to a IPO
Misys International Banking Systems
Banking Services- Capital Market • Capital Market Services – Dematerialization… What is it? – Online trading service (Buy/Sell) • Shares • Bonds • IPO etc..
Misys International Banking Systems
Banking Services- Trade • Trade Services – Issuing Letters of Credit • What is an LC
– Issuing Letters of Guarantee • What is a Guarantee
– Collection of Bills • What is a Bill of Exchange
Misys International Banking Systems
Banking Services- Agency • Agency Services – Executor and Trustee Services – Sale/Purchase of Government Securities – Acting as agent of Government, Local Authority • Collection of taxes
Misys International Banking Systems
Banking Services - Miscellaneous • Miscellaneous Services – Issuance of • ATM • Credit Cards • Debit Cards
– Set up of standing instructions/orders and Alerts – Bill payments facilities – Online Services • Shopping • Charity
– Facility Management Services • Buying cinema tickets, household utility services etc….. Misys International Banking Systems
Quiz Session Q) Pay order is payable at the ? 1) Branch of issue 2) Branch other than issuing branch
Q) What does ATM stand for 1) Any time money 2) All time money 3) Automated Teller Machine
Misys International Banking Systems
Quiz Session Q) In a Travellers cheque purchaser signs in one place which serves to identify him 1) At the time of encashment 2) At the time of Disbursement 3) At the time of endorsement
Q) In a safe deposit locker the banker is a? 1) Lessor 2) Lessee
Misys International Banking Systems
Quiz Session Q) Letter of Credit is opened by 1) Importer’s Bank 2) Exporter’s Bank
Q) Person who is entitled to receive the amount mentioned in a cheque is referred to as 1) Payee 2) Drawer 3) Bailee
Misys International Banking Systems
Quiz Session… contd Q) The bank that collects a cheque on behalf of the customer is referred to as 1) Collecting Bank 2) Paying Bank
Q) What is the relationship between the bank and customer in case of collection of cheques 1) Agent and Principal 2) Lessor and Lessee
Misys International Banking Systems
Quiz Session …. contd Q) Guarantees and Letters of Credit are referred to as 1) Contingent Liabilities 2) Contingent Assets
Q) Clearing operations are done by 1) Central bank or any other designated bank by the central bank 2) Foreign bank
Misys International Banking Systems
Quiz Session ….. contd Q) When a cheque is returned because of want of funds it is referred to as 1) Dishonor of a cheque 2) Payment of a cheque
Q) Can a cheque be crossed? 1) Yes 2) No
Misys International Banking Systems
Quiz Session…. contd Q) Can a “Crossed Cheque” be presented for cash payment across the counter of a bank 1) No 2) Yes
Q) Can a Draft be cancelled by the purchaser? 1) Yes 2) No
Misys International Banking Systems
Quiz Session…. contd Q) Cheque is an order on a bank by ? 1) Drawer (customer) 2) Payee (beneficiary)
Q) Draft is always drawn on an identified branch of a bank? 1) Yes 2) No
Misys International Banking Systems
Quiz Session….. contd Q) LC stands for 1) Letter of Credit 2) Letter of Confirmation 3) Letter of Continuity
Q) Cheques, Drafts are referred to as 1) Negotiable Instruments 2) Financial Instruments
Misys International Banking Systems
Quiz Session…..contd
Misys International Banking Systems
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