Ascent Collateral

Strategic Partner Quarterly Update

MBOSJ\,~Cfush: Strategic W· •r

Partner: Ascent Business Systems: Cara Hawthorne, Mike Hutar Saue As~i1ts: K(!'Iin Rook(>rIKen Sapp/Richard Forsythe I Andrea Conrad

•

Customer: $14M (Install &: Service) of Home Entertainment/Security

Systems

Functional Requirements: Muitl·Company. ComoUdatlons, Allocations, Intercomp3rl" t.ransactlons Ease of Use. Customlzatloo. and to Impact (rom thfrd-party application In SpaIn WMS requirements were verytmparum In their decision. SeriallJ [(addnll and Lot Control

mes

Competitive Challenges: MS Gr<.>atPLalns/W~n·Soft ~ Inc.umbenl plu~ S1:ha!rer Sy:n.ems al~ competing 5· PagcJhJlti·Lcvcf attack document .cI'erendnll Carlton Collins Ocx.ument Keys to the Win: Confidence in th~ lUcent/Sage solution Iproduc~ and people) The involvemenl or key dedslon makefs who staled their vision t)uoughout sales ~Il! The Ascent r3pOllSt' emphasi2ed the desire to win the prospect's bU5ines~ base.cJupon tangible cn.'CIibnltyand expertise in vertic.al.soluuon (as opposed to relying on jargon and distorted" Information re(~renced by the MiCfO~l reseller)

Products Purdlased: 35 user AscentilMS

200 system Inch.dl.ng core and distribution

Two lIanlh Sales Cycle! Result: Over 5120.000 for initial pm
companSes!

(10 mow(cs)

Customer Success Story CONNECT ONE SECURITY Houston, Texas Ascent Business Systems Customer Since 2005

CORPORATE PROFILE Type of Business

Sales, Installalion,and FieldService

NEW SYSTEM PROFILE Business

Security Systems & Home Entertainment Since 1975, Connect One Security has provided safety and security to over 1 million families. Factory-trained, bonded technicians install and activate security systems, and provide customer training. Connect One designs, installs, and services home theatres and offers structured wiring for new homes. Connect One's professional technicians provide end-to-end system desig n for new homes and, for existing homes, assess the homeowner's current system, discuss performance options and assist in planning for future technologies.

Computer System MicrosoftWindows Network

OLD SYSTEM I PROFILE Business Software WennsoftService Management Great Plains Dynamics

Ascent Business Systems, Inc. 1880 S. Dairy Ashford, Suite 535 Houston, Texas 77077 Visit us at: www.ascent-sys.com E-mail Address:info@ascent·sys.com 800.256.6853

Residential construct/on know-how, Installation expertise and technology leadership - the winning combination to ensure your new home 15

~HE SOLUTION

Software

AutomatedServicefor MAS 200 AS Bill of Materials Integration AS Builder SubdivisionAdd-on AS Deferred Revenue AS ABA CustomerWithdrawal Sage MAS 200 Core / Dislribution/ lilI of Materials' Credit Card Processing

Volcem811:

~~~~{t)~.

THE CHALLENGE With an offering of services and installations that includes Home Entertainment and Security Systems, Structured Wiring, Central AirVac and Intercom Systems, Connect One required a business system that provided operational visibility for all business units with full integration to back office accounting. Connect One realized they were stifled by the inability to get real-time information on job costs and profitability. Without this visibility, it was difficult to negotiate effective contracts with builders for new construction. Access to real-time and accurate job costs would give insight to the profitability of home security and home entertainment packages offered by Connect One's sales team. An enterprise solution that offered busi ness insight into each business unit's profitability and performance with real-time access to logistic reports and P&Ls would give Ranger the competitive advantage they needed to expand their business.

Connect One partnered with Ascent Business Systems in 2005 to automate and improve productivity. The combined flexibility of Sage MAS 200 and AutomtatedService business system and the customizable functionality of both solutions, allowed Connect One to build an enterprise system that is specifically tailored for their unique business model. AutomatedService offered the logistics management that would reign-in Connect One's service transactions and monitor service performance for an expanding field service workforce of more than 200. "It is easier to put notes on the customer's account. It is also easier to read notes on the customer's account that other departments have notated. The time it takes to data enter the agreement portion was cut in half. It is easier to find customer information in MAS because you can search and use begins with, ends with, contains, less than, greater than, etc." Connect One Security