Appraisal Plan Template - Scampi B - V316

SCAMPI B - Appraisal Plan Organization: xxxxxxxxxxxxxx Table of Contents Table of contents…………………………………………………………………………………..1 Revision History ……………………………………………………………………………......2 ATENCAO - POC...........................................................................................................................2 - Por favor preeencha todos os campos com fundo da cor cinza. Após atualizar altere a versão para o numero seguinte par(Ex. 32, 32, 36, etc)..............................................................................2 Introduction......................................................................................................................................3 Appraisal Purpose*..........................................................................................................................4 Key Appraisal Participant Information*..........................................................................................4 Appraisal Scope Specification*.......................................................................................................7 Key Appraisal Parameters*............................................................................................................11 Appraisal Outputs*........................................................................................................................12 Appraisal Constraints*...................................................................................................................12 Appraisal Logistics.......................................................................................................................14 Appraisal Schedule........................................................................................................................15

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Revision History Ver

Date

31

25/02/09

Author

Braga

Summary of Changes First draft document to be completed by Sponsor.

32

Baseline updated by POC

33

Baseline reviewed by LA

34

Reviewed by POC and Sponsor

35

Baseline with all APs e draft agenda Appraisal Plan ready to be approved by Sponsor Appraisal plan updated during the Appraisal. Final version of Appraisal Plan

ATENCAO - POC - Por favor preeencha todos os campos com fundo da cor cinza. Após atualizar altere a versão para o numero seguinte par(Ex. 32, 32, 36, etc). - Os campos de fundo azul serão preenchidos pelo Lead Appraiser

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Introduction The purpose of the SCAMPI Appraisal Plan is to document the results of appraisal planning including the requirements, agreements, estimates, risks, method tailoring, and practical considerations (e.g., schedules, logistics, and contextual information about the organization) associated with the appraisal. It is a required artifact which must be reviewed and approved by the SCAMPI Lead Appraiser and the Appraisal Sponsor. It must also be provided to CMMI steward at the end of the appraisal. The appraisal team is an independently led by Crest team that use the Standard CMMI Appraisal Method for Process Improvement (SCAMPI) version 1.2, for executing the appraisal. This plan will be build in phases with the Introduction and Appraisal Purpose sections build first and provided to the sponsor of the appraisal. The sections Key Appraisal Participant Information, Process Context Specification, Key Appraisal Parameters, Planned Tailoring, Appraisal Output, Appraisal Constraints, Risk Management and Appraisal Logistics will be created and approved before the appraisal readiness review. The final approval of the appraisal plan will be completed with the sponsor prior to the start of the on-site period of the appraisal. The Revision History of this appraisal plan contains more details of each phase.

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Appraisal Purpose* The purpose of this plan is to conduct a SCAMPI appraisal of the . This plan documents the goals, objectives, expected outcomes, scope, participants, schedule, and logistics of the evaluation. It also specifies the tailoring and allowable variations chosen for use in the application of the SCAMPI v1.2 method.

Business Objectives* • • •

XXX XXX XXX

Appraisal Objectives* • • •

AO-1 - Appraise the organization’s processes against the CMMI v1.2, Maturity Level 3 Process Areas using Staged Representation, and provide detailed findings of the results. AO-2 - Report on the findings of the Appraisal including Strengths and Weaknesses. AO-3 - Supply recommendations for process improvement.

Appraisal Objectives alignment with Business Objectives Business/Appraisal BO-1 BO-2 BO-3

AO-1

AO-2

AO-3

Key Appraisal Participant Information* 3.1 Appraisal Sponsor Mr. Affiliation: Title: Mailing address:

Phone: Email:

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3.2 Appraisal Sponsor Representant – Point of Contact Mr. Affiliation: Title: Mailing address:

Phone: Email:

3.3 Appraisal Team Members* Qualifications All ATMs were trained in CMMI v_1.2 and SCAMPI v_1.2. Name

Intro to CMMI

Engineering Experience (years)

Management Experience (years)

S.Kohan

Life Cycle Experience SW Devel.

Reporting Relationships None

Team Totals

Identification and Responsibilities Name S.Kohan

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Organizational Affiliation Crest

Specific Appraisal Responsibilities Team Lead

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Contact Information [email protected]

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Appraisal Team PA Assignment Team Role Team Leader

Team Member S.Kohan

Mini-team Primary PA assignment assignment

Primary GPs

A B C

3.5 Organizational Unit Appraisal Participants* These are the Appraisal participants which will be interviewed during the Appraisal. Ensure that managers and subordinates are not in the same category and list each participant only one to ensure they are put into only one interview. The site coordinator responsibilities are covered in section 12 – Appraisal Logistics. The site coordinator is XXX

The Appraisal projects The projects

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Organization Bus

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The Appraisal Participants We will be interviewing XXX people.

FAR Group

Name

Roles

Project

Manager

PAs

Sr Manager Manager Manager Manager Manager QA QA QA QA QA CM CM CM Project Leader Project Leader Project Leader Project Leader Designers Designers Programmer Programmer Programmer Documentation preparation Documentation preparation Documentation preparation System analyst System analyst System analyst System analyst System analyst Architect Architect Architect

Appraisal Scope Specification* Organizational Unit* The Organization Unit to be assessed is the XXX. Organization description – maximun 5 lines 12/2/2009

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Rationale for selecting these Sample Projects and Support Groups as representative of the Organizational Unit XXX had XXX development projects in 2008. XXX expects to have more than XXX projects in 2009. We decided to evaluate these projects because Please explain here why these projects are a good representation of the organization unit projects. 1. 2. 3. 4.

Project-1 Project-2 Project-3 Project-4

Organizational Scope (Participating Project and Support Groups)* We will be covering the whole organization, which includes people involved with the projects below.

Project or Support Group 1 1.1-Project name: Project-1 1.2-Project type: Non-focus (Some PAs Will be analysed) or focus(All PAs Will be evaluated) 1.3-Description: Project description - 3 to 5 lines. 1.4Customer: customer-name 1.5-Process Areas for which objective evidence will be collected and analyzed: PAs that Will be evaluated in this Project. 1.6-Size(#staff): XXX people 1.7-Size (#hours): XXX hs 1.8-Organizational function: Development ou Maintenance 1.9-Placement within organization unit: Group-name 1.10-Geographical location(s) of project or support group: same? 1.11-Project start date and projected end date: mm/dd, yy - mm/dd, yy

Project or Support Group 2 2.1-Project name: Project-2 2.1-Project type: Non-focus (Some PAs Will be analysed) or focus(All PAs Will be evaluated) 2.3-Description: Project description - 3 to 5 lines. 2.4-Customer: customer-name 2.5-Process Areas for which objective evidence will be collected and analyzed: PAs that Will be evaluated in this Project. 2.6-Size(#staff): XXX people 2.7-Size (#hours): XXX hs 2.8-Organizational function: Development ou Maintenance 2.9-Placement within organization unit: Group-name 12/2/2009

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2.10-Geographical location(s) of project or support group: same? 2.11-Project start date and projected end date: mm/dd, yy - mm/dd, yy

Project or Support Group 3 3.1-Project name: Project-3 3.2-Project type: Non-focus (Some PAs Will be analysed) or focus(All PAs Will be evaluated) 3.3-Description: Project description - 3 to 5 lines. 3.4-Customer: customer-name 3.5-Process Areas for which objective evidence will be collected and analyzed: PAs that Will be evaluated in this Project. 3.6-Size(#staff): XXX people 3.7-Size (#hours): XXX hs 3.8-Organizational function: Development ou Maintenance 3.9-Placement within organization unit: Group-name 3.10-Geographical location(s) of project or support group: same? 3.11-Project start date and projected end date: mm/dd, yy - mm/dd, yy

Project or Support Group 4 4.1-Project name: Project-4 4.2-Project type: Non-focus (Some PAs Will be analysed) or focus(All PAs Will be evaluated) 4.3-Description: Project description - 3 to 5 lines. 4.4-Customer: customer-name 4.5-Process Areas for which objective evidence will be collected and analyzed: PAs that Will be evaluated in this Project. 4.6-Size(#staff): XXX people 4.7-Size (#hours): XXX hs 4.8-Organizational function: Development ou Maintenance 4.9-Placement within organization unit: Group-name 4.10-Geographical location(s) of project or support group: same? 4.11-Project start date and projected end date: mm/dd, yy - mm/dd, yy

Project or Support Group 5 5.1-Project: Quality Assurance 5.2-Project type: Non-Focus 5.3-Description: This group is in charge of quality assurance. 5.4-Process Areas for which objective evidence will be collected and analyzed: PPQA 5.5-Size(#staff): X people 5.6-Organization function: Quality Assurance 5.7-Placement within organization unit: QA group 5.8-Geographical location(s) of project or support group: same 5.9-Project start date and projected end date: mm/dd, yy - mm/dd, yy

Project or Support Group 6 6.1-Project: Training 6.2-Project type: Support 12/2/2009

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6.3-Description: This group is responsible for people skills and development. 6.4-Process Areas for which objective evidence will be collected and analyzed: OT 6.5-Size(#staff): X people 6.6-Organization function: Training 6.7-Placement within organization unit: HR depto 6.8-Geographical location(s) of project or support group: same?? 6.9-Project start date and projected end date: mm/dd, yy - mm/dd, yy

Project or Support Group 7 7.1-Project: SEPG 7.2-Project type: Support 7.3-Description: This group is responsible for process definition and maintainance. 7.4-Process Areas for which objective evidence will be collected and analyzed: OPD, OPF 7.5-Size(#staff): X people 7.6-Organization function: SEPG 7.7-Placement within organization unit: SEPG 7.8-Geographical location(s) of project or support group: same?? 7.9-Project start date and projected end date: mm/dd, yy - mm/dd, yy

Project or Support Group 8 8.1-Project: Procurement 8.2-Project type: Support 8.3-Description: This group is responsible for procurement in the organization. 8.4-Process Areas for which objective evidence will be collected and analyzed: SAM 8.5-Size(#staff): X people 8.6-Organization function: Procurement 8.7-Placement within organization unit: Procurement 8.8-Geographical location(s) of project or support group: same?? 8.9-Project start date and projected end date: mm/dd, yy - mm/dd, yy

CMMI Model Scope* The PAs with Y at SCOPE column are within the appraisal Scope. The PAs with N at SCOPE column are not within appraisal Scope. The PAs with NA at SCOPE column are NOT APPLICABLE. Scope Y Y Y N N Y Y NA 12/2/2009

Category Process Management

Project Management

Process Area Name Organizational Process Focus Organizational Process Definition Organizational Training Organizational Process Performance Organizational Innovation and Deployment Project Planning Project Monitoring and Control Supplier Agreement Management 25840740.doc

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Y Y N Y Y Y Y Y Y Y Y Y Y N

Engineering

Support

Integrated Project Management Risk Management Quantitative Project Management Requirements Management Requirements Development Technical Solution Product Integration Verification Validation Configuration Management Process and Product Quality Assurance Measurement and Analysis Decision Analysis and Resolution Causal Analysis and Resolution

Any Process Areas designated as Not Applicable and rationale for its exclusion: We will be assessing all ML X PAs. The only NOT APPLICABLE PA is SAM. SAM is considered NOT APPLICABLE because the Organization Unit does not purchase components or services used to complement the product delivery to its customers. All software components are created by Organization employees.

Key Appraisal Parameters* The objectives of the SCAMPI are to assess Organization current processes maturity as  measured against the SEI Capability Maturity Model Integration version 1.2, Staged representation.

CMMI Models to Be Used* To Be Used X

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Model/Version/Representation CMMI-DEV, Version 1.2 CMMI-DEV + IPPD, Version 1.2 25840740.doc

Comments X

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CMMI-ACQ, Version 1.2

Appraisal Outputs* This section identifies artifacts and other appraisal outputs other than those which must be produced in any case. Will Be Generated X

X

Rating Type Discipline-specific findings

Comments The findings will be written in Portuguese.

Discipline-specific ratings Project-specific findings Project-specific ratings Practice Characterizations Process Area Ratings (Process Area) Capability Level rating (s) Maturity Level rating (s) Recommendations on how to address weaknesses Final Appraisal Report Process Improvement Action Plan

Appraisal Constraints* Key Resources* Staffing We will have in this appraisal one resource from Crest Consulting: Sarah Kohan will be acting as Team Lead. We will have XXX resources from Organization. One resource from Organization will act as the Site Coordinator between the Appraisal team and the Organization. This person is: XXX All resources are expected to be available full time during on-site period.

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Duration The duration of on-site activities in the SCAMPI A is 4(four) days.

Tools These tools must be provided by Organization, if not specific defined. • All team members must have networked desktop/notebook computers with Internet access with Microsoft Office tools (PowerPoint, Word and Excel). • Overhead projector • An Appraisal support tool called Appraisal Assistant will be provided by Crest to be used by the team during the appraisal. • Laser/inkjet printer connected to the network • Two power strips and extension cords. • Access to a copy machine. • Access to a scanner. • One shredder

Administrative items These items must be provided by Organization: • Notepads • Pens • Nine desktops • Two Staplers • Site coordinator will provided administrative support as needed.

Facilities The following facilities will be provided by Organization: • Three meeting rooms - Room 1 will be used for the presentations – must be large enough for XXX people (ATMs and APs) - Room 2 will be used for interviews – it will be used by XX people (ATMs and interviewees). - Room 3 will be used for document review – it will be used by XX people (ATMs) • Access outside normal working hours.

Organizational entities to be excluded None.

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Information Management and Ownership* The results of this appraisal will be the sole ownership of the identified appraisal sponsor. Distribution of the appraisal results will be at the discretion of the appraisal sponsor. The results of this appraisal will be provided to the CMMI Steward group of the Software Engineering Institute in compliance with the SCAMPI Lead Appraiser requirements.

Controls Resulting from Confidentiality Agreement (s) To support confidentiality agreement of the appraisal, the Point of Contact person, is responsible for the disposition of all appraisal data after the appraisal completion. All appraisals artifacts will be delivered to the sponsor as a formal baseline of the appraisal results along with the final findings.

Non-attribution Provisions (individuals and projects) All team members are expected to observe strict rules for confidentiality, the protection of proprietary of sensitive data, and the non-attribution of information to appraisals participants. To support non-attribution provisions of the appraisal, individual ATM notes will be destroyed upon delivery of the appraisal documentation to the sponsor. All created weakness will be consolidated to create the final findings which will not have indications of people or projects.

Appraisal Logistics These are the logistic activities, responsible and dates. These activities were reviewed during the SCAMPI B month/day, year. 1. Travel arrangements a. The Team Lead lives in Sao Paulo and will be traveling to cidade. She will make their own travel arrangements. b. The six ATMs work for Organization and are based in city. 2. Identify hotel for people traveling to the appraisal. a. Crest will be responsible for own hotel reservation at hotel. 3. Desktop/notebook a. The Site coordinator is responsible to provide X(XXX) desktops to be used by ATMs. The configuration and software installation must follow the requirements previously defined. b. The LA will also use his notebook for data consolidation and presentation preparation. 4. Meals –We will lunch at 11:45am each day. We will define after the first day if we will have lunch at a near restaurant or use delivery. a. Also we will have two coffee breaks close to 10am and 4pm. 5. Facility access 12/2/2009

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a. The Site coordinator is responsible to provide access to all professionals. 6. Documentation a. The Site coordinator will provide 1(One) copies of all documentation in CD form, to be used by each ATM. The CD must contain the Compliance Matrix with respective artifacts. 7. Room reservations will be made by the Site Coordinator. 8. Interviews will be scheduled by the site coordinator according the Appraisal Plan.

Appraisal Schedule The Conduct Appraisal phase is planning for month/day – month/day, year. We will be using three rooms: • • •

One will be used for the presentations – must be large enough for XX people. One will be used for interviews – it will be used by XX people One will be used for document review – it will be used by XX people.

From/To 7:30am/8:00am 8:00am/9:00am 9:00am/9:45am 9:45am/10:15am 10:15am/11:00am 11:00am/11:45am 11:45am/12:30pm 12:30pm/5:30pm 5:30pm/6:00pm From/To 7:30am/8:00am 8:00am/9:00am 9:00am/9:45am 9:45am/10:00am 10:00am/11:15am 11:15am/11:30am 11:30am/12:30pm 12:30pm/12:45pm 12:45pm/1:30pm 12/2/2009

Tuesday, Oct/23 Activity Team Arrives Setup and Finalize Opening Briefing Opening Meeting Organization Presentation Process presentation Tool presentation Lunch and Document Review Document Review Process Notes

Participants Appraisal Team Appraisal Team

Location Sala 3 - Diretoria Sala 3 - Diretoria

All Participants Appraisal Team

Auditório Auditório

Appraisal Team Appraisal Team Appraisal Team

Sala 3 Sala 3 Sala 3 - Diretoria

Appraisal Team Appraisal Team

Sala 3 - Diretoria Sala 3 - Diretoria

Wednesday, Oct/24 Activity Team Arrives Prepare for Interviews Senior Management Interview Break and Tag Notes Project Manager Interview Break and Tag Notes Project Support Interview Break and Tag Notes Lunch

Participants Appraisal Team Appraisal Team AP1

Location Sala 3 - Diretoria Sala 3 - Diretoria Sala 3 - Diretoria

Appraisal Team AP2, AP3, AP4

Sala 3 - Diretoria Sala 3 - Diretoria

Appraisal Team AP5, AP6, AP10

Sala 3 - Diretoria Sala 3 - Diretoria

Appraisal Team Appraisal Team

Sala 3 - Diretoria Sala 3 - Diretoria

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1:30pm/2:45pm 3:00pm/3:30pm 3:30pm/4:15pm 4:15pm/4:30pm 4:30pm/5:30pm 5:30pm/6:00pm

From/To 7:30am/8:00am 8:30am/12:00pm 12:00pm/1:00pm 1:00pm/2:15pm 2:15pm/3:30pm 3:30pm/5:00pm 5:00pm/5:30pm 5:30pm/6:00pm

From/To 7:30am/8:00am 8:00am/10:30am 10:30am/12:00pm 12:00pm/1:00pm 1:00pm/2:00pm 2:00pm/3:00pm 3:00pm/4:00pm 4:00pm/5:00pm

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Requirements Interview Break and Tag Notes QA Interview Tag Notes Document Review, Craft Observations Process Review

AP7, AP8, AP9 Appraisal Team AP10 Appraisal Team Appraisal Team

Sala 3 - Diretoria Sala 3 - Diretoria Sala 3 - Diretoria Sala 3 - Diretoria Sala 3 - Diretoria

Appraisal Team

Sala 3 - Diretoria

Thursday, Oct/25 Activity Participants Team Arrives Appraisal Team Full Team Consensus Appraisal Team Lunch Appraisal Team Create Preliminary Appraisal Team Findings Review Preliminary Findings Preliminary Findings Participants Team Presentation Document Review Appraisal Team and Update findings Process Notes Appraisal Team

Friday, Apr/26 Activity Participants Team Arrives Appraisal Team Full Team Consensus Appraisal Team on Modified Observations Prepare Final Appraisal Team Findings Presentation Lunch Appraisal Team Review Final Appraisal Team Findings Presentation Present Final All Participants Findings Executive Session Sponsor and Invitees Appraisal Close Out Appraisal Team

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Location Sala 3 - Diretoria Sala 3 - Diretoria Sala 3 - Diretoria Sala 3 - Diretoria

Sala 3 - Diretoria Sala 3 - Diretoria Sala 3 - Diretoria

Location Sala 3 - Diretoria Sala 3 - Diretoria Sala 3 - Diretoria Sala 3 - Diretoria Auditório Auditório Auditório Auditório

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