Appraisal Plan Template V316

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SCAMPI Appraisal Plan – XXX Appraisal Id: xx.xxx Table of Contents Table of contents…………………………………………………………………………………..1 Revision History ……………………………………………………………………………......2 1.ATENCAO - POC........................................................................................................................2 1.1 Por favor preeencha todos os campos com fundo da cor cinza. Após atualizar altere a versão para o numero seguinte par(Ex. 32, 32, 36, etc)..............................................................................2 Introduction......................................................................................................................................3 Appraisal Purpose*..........................................................................................................................4 Key Appraisal Participant Information*..........................................................................................4 Appraisal Scope Specification*.......................................................................................................8 Process Context Information*........................................................................................................13 Key Appraisal Parameters*............................................................................................................13 Planned Tailoring*.........................................................................................................................14 Appraisal Outputs*........................................................................................................................14 Appraisal Constraints*...................................................................................................................14 Other*............................................................................................................................................17 Risk Management..........................................................................................................................17 Appraisal Logistics.......................................................................................................................19 Activities, Resources and Schedule...............................................................................................20 Pre-appraisal activities...................................................................................................................20 Conduct Appraisal activities..........................................................................................................21 Appraisal Schedule........................................................................................................................22 Affirmations...................................................................................................................................25

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Revision History Ver

Date

31

25/02/08

Author

Summary of Changes First draft document to be completed by Sponsor.

32

Baseline updated by POC

33

Baseline reviewed by LA

34

Reviewed by POC and Sponsor

35

Baseline with all APs e draft agenda Appraisal Plan ready to be approved by Sponsor Appraisal plan updated during the Appraisal. Final version of Appraisal Plan

1.ATENCAO - POC 1.1 Por favor preeencha todos os campos com fundo da cor cinza. Após atualizar altere a versão para o numero seguinte par(Ex. 32, 32, 36, etc). 1.2 Os campos de fundo azul serão preenchidos pelo Lead Appraiser

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Introduction The purpose of the SCAMPI Appraisal Plan is to document the results of appraisal planning including the requirements, agreements, estimates, risks, method tailoring, and practical considerations (e.g., schedules, logistics, and contextual information about the organization) associated with the appraisal. It is a required artifact which must be reviewed and approved by the SCAMPI Lead Appraiser and the Appraisal Sponsor. It must also be provided to CMMI steward at the end of the appraisal. The appraisal team is an independently led by Crest team that use the Standard CMMI Appraisal Method for Process Improvement (SCAMPI) version 1.2, for executing the appraisal. This plan will be build in phases with the Introduction and Appraisal Purpose sections build first and provided to the sponsor of the appraisal. The sections Key Appraisal Participant Information, Process Context Specification, Key Appraisal Parameters, Planned Tailoring, Appraisal Output, Appraisal Constraints, Risk Management and Appraisal Logistics will be created and approved before the appraisal readiness review. The final approval of the appraisal plan will be completed with the sponsor prior to the start of the on-site period of the appraisal. The Revision History of this appraisal plan contains more details of each phase.

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Appraisal Purpose* The purpose of this plan is to conduct a SCAMPI appraisal of the . This plan documents the goals, objectives, expected outcomes, scope, participants, schedule, and logistics of the evaluation. It also specifies the tailoring and allowable variations chosen for use in the application of the SCAMPI v1.2 method.

Business Objectives* • • •

XXX XXX XXX

Appraisal Objectives* • • •

AO-1 - Appraise the organization’s processes against the CMMI v1.2, Maturity Level 3 Process Areas using Staged Representation, and provide detailed findings of the results. AO-2 - Report on the findings of the Appraisal including Strengths and Weaknesses. AO-3 - Supply recommendations for process improvement.

Appraisal Objectives alignment with Business Objectives Business/Appraisal BO-1 BO-2 BO-3

AO-1

AO-2

AO-3

Key Appraisal Participant Information* 3.1 Appraisal Sponsor Mr. Affiliation: Title: Cargo Mailing address:
Phone: Email:

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3.2 Appraisal Sponsor Representant – Point of Contact Mr. Affiliation: Title: Cargo Mailing address:
Phone: Email:

3.3 Appraisal Team Leader* Mr. Antonio Braga Affiliation: Crest Consulting Title: Director Mailing address: Rua Brasilia, 64 – Barra – Rio de Janeiro – Brazil Phone: 55-21-9222-0755 Email: [email protected] SEI SCAMPI Lead Appraiser ID : 0600.751-02

3.4 Appraisal Team Members* Qualifications All ATMs were trained in CMMI v_1.2 and SCAMPI v_1.2. Name A.Braga

Intro to CMMI 2004

Engineering Experience (years) 30

Management Experience (years) 24

Life Cycle Experience SW Devel.

Reporting Relationships None

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Identification and Responsibilities Name A.Braga

Organizational Affiliation Crest

Specific Appraisal Responsibilities Team Lead

Contact Information [email protected]

Appraisal Team PA Assignment Team Role Team Leader

Team Member A.Braga

Mini-team Primary PA assignment assignment

Primary GPs

A B C

3.5 Organizational Unit Appraisal Participants* These are the Appraisal participants which will be interviewed during the Appraisal. Ensure that managers and subordinates are not in the same category and list each participant only one to ensure they are put into only one interview. The site coordinator responsibilities are covered in section 12 – Appraisal Logistics. The site coordinator is XXX

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The Appraisal projects The projects

Organization Bus

The Appraisal Participants We will be interviewing XXX people.

FAR Group

Name

Roles

Project

Manager

PAs

Sr Manager Manager Manager Manager Manager QA QA QA QA QA CM CM CM Project Leader Project Leader Project Leader Project Leader Designers Designers Programmer Programmer Programmer Documentation preparation Documentation preparation Documentation preparation System analyst System analyst System analyst System analyst System analyst Architect Architect Architect

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Appraisal Scope Specification* Organizational Unit* The Organization Unit to be assessed is the XXX. Organization description – maximun 5 lines

Previous Organization Appraisals None? If the organization was never appraised before against models CMM or CMMI. If the organization was appraised, please inform: date, Lead Appraiser name and SEI Partner name .

Projects, categories, or groups/functions that are specifically excluded from the Organizational Unit and the justification for their exclusion. There are not projects, categories or groups excluded from the Organization Unit. We will not be assessing project with third part employees.

Critical Success Factors for your Application Domain:

Innovative Features Application Processing Speed Time to Market On-time Delivery Defect Ratio Other:

Critical Factors that influence implementation of practices and functions within the Organizational Unit These are the usual Critical Factors that influence the practices implementation. None of them are applicable in this case, because: 1. Geographical breadth: Os funcionarios estao no mesmo local? 2. Discipline: Engenharia de Sistemas, Engenharia de Software, Engenharia de Hardaware? 3. Project types: New Development, evolutive maintenance, corrective maintenance, etc. 12/2/2009

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4. Customer types: Comercia? Governo? 5. Life-cycle models: All the projects use own methodology named XXX.

Coverage of organizational critical factors provided by the Organizational Scope in quantitative terms Geographical breadth: Os funcionarios estao no mesmo local? Discipline: Engenharia de Sistemas, Engenharia de Software, Engenharia de Hardware? Project types: we will be assessing new development and evolutive maintenance projects. We will be covering 100% of the projects. Customer types: Comercia? Governo? Life-cycle models: We will be covering 100% of life-cycle models.

Rationale for selecting these Sample Projects and Support Groups as representative of the Organizational Unit XXX had XXX development projects in 2008. XXX expects to have more than XXX projects in 2009. We decided to evaluate these three projects because Please explain here why these projects are a good representation of the organization unit projects. 1. Project-1 2. Project-2 3. Project-3

Organizational Scope (Participating Project and Support Groups)* We will be covering the whole organization, which includes people involved with the projects below.

Project or Support Group 1 1.1-Project name: Project-1 1.2-Project type: Non-focus (Some PAs Will be analysed) or focus(All PAs Will be evaluated) 1.3-Description: Project description - 3 to 5 lines. 1.4Customer: customer-name 1.5-Process Areas for which objective evidence will be collected and analyzed: PAs that Will be evaluated in this Project. 12/2/2009

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1.6-Size(#staff): XXX people 1.7-Size (#hours): XXX hs 1.8-Organizational function: Development ou Maintenance 1.9-Placement within organization unit: Group-name 1.10-Geographical location(s) of project or support group: same? 1.11-Project start date and projected end date: mm/dd, yy - mm/dd, yy

Project or Support Group 2 2.1-Project name: Project-2 2.1-Project type: Non-focus (Some PAs Will be analysed) or focus(All PAs Will be evaluated) 2.3-Description: Project description - 3 to 5 lines. 2.4-Customer: customer-name 2.5-Process Areas for which objective evidence will be collected and analyzed: PAs that Will be evaluated in this Project. 2.6-Size(#staff): XXX people 2.7-Size (#hours): XXX hs 2.8-Organizational function: Development ou Maintenance 2.9-Placement within organization unit: Group-name 2.10-Geographical location(s) of project or support group: same? 2.11-Project start date and projected end date: mm/dd, yy - mm/dd, yy

Project or Support Group 3 3.1-Project name: Project-3 3.2-Project type: Non-focus (Some PAs Will be analysed) or focus(All PAs Will be evaluated) 3.3-Description: Project description - 3 to 5 lines. 3.4-Customer: customer-name 3.5-Process Areas for which objective evidence will be collected and analyzed: PAs that Will be evaluated in this Project. 3.6-Size(#staff): XXX people 3.7-Size (#hours): XXX hs 3.8-Organizational function: Development ou Maintenance 3.9-Placement within organization unit: Group-name 3.10-Geographical location(s) of project or support group: same? 3.11-Project start date and projected end date: mm/dd, yy - mm/dd, yy

Project or Support Group 4 4.1-Project name: Project-4 4.2-Project type: Non-focus (Some PAs Will be analysed) or focus(All PAs Will be evaluated) 4.3-Description: Project description - 3 to 5 lines. 4.4-Customer: customer-name 4.5-Process Areas for which objective evidence will be collected and analyzed: PAs that Will be evaluated in this Project. 4.6-Size(#staff): XXX people 4.7-Size (#hours): XXX hs 4.8-Organizational function: Development ou Maintenance 4.9-Placement within organization unit: Group-name 12/2/2009

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4.10-Geographical location(s) of project or support group: same? 4.11-Project start date and projected end date: mm/dd, yy - mm/dd, yy

Project or Support Group 5 Project: Quality Assurance Project type: Non-Focus Description: This group is in charge of quality assurance. Process Areas for which objective evidence will be collected and analyzed: PPQA Size(#staff): X people Organization function: Quality Assurance Placement within organization unit: QA group Geographical location(s) of project or support group: same Project start date and projected end date: mm/dd, yy - mm/dd, yy

Project or Support Group 6 Project: Training Project type: Support Description: This group is responsible for people skills and development. Process Areas for which objective evidence will be collected and analyzed: OT Size(#staff): X people Organization function: Training Placement within organization unit: HR depto Geographical location(s) of project or support group: same?? Project start date and projected end date: mm/dd, yy - mm/dd, yy

Project or Support Group 7 Project: SEPG Project type: Support Description: This group is responsible for process definition and maintainance. Process Areas for which objective evidence will be collected and analyzed: OPD, OPF Size(#staff): X people Organization function: SEPG Placement within organization unit: SEPG Geographical location(s) of project or support group: same?? Project start date and projected end date: mm/dd, yy - mm/dd, yy

Project or Support Group 8 Project: Procurement Project type: Support Description: This group is responsible for procurement in the organization. Process Areas for which objective evidence will be collected and analyzed: SAM Size(#staff): X people Organization function: Procurement Placement within organization unit: Procurement Geographical location(s) of project or support group: same?? 12/2/2009

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Project start date and projected end date: mm/dd, yy - mm/dd, yy

CMMI Model Scope* The PAs with Y at SCOPE column are within the appraisal Scope. The PAs with N at SCOPE column are not within appraisal Scope. The PAs with NA at SCOPE column are NOT APPLICABLE. Scope Y Y Y N N Y Y NA Y Y N Y Y Y Y Y Y Y Y Y Y N

Category Process Management

Project Management

Engineering

Support

Process Area Name Organizational Process Focus Organizational Process Definition Organizational Training Organizational Process Performance Organizational Innovation and Deployment Project Planning Project Monitoring and Control Supplier Agreement Management Integrated Project Management Risk Management Quantitative Project Management Requirements Management Requirements Development Technical Solution Product Integration Verification Validation Configuration Management Process and Product Quality Assurance Measurement and Analysis Decision Analysis and Resolution Causal Analysis and Resolution

Any Process Areas designated as Not Applicable and rationale for its exclusion: We will be assessing all ML 3 PAs. The only NOT APPLICABLE PA is SAM. SAM is considered NOT APPLICABLE because the Organization Unit does not purchase components or services used to complement the product delivery to its customers. All software components are created by Organization employees.

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Process Context Information* Organizational Unit* The Organization Unit to be assessed is the The name of the organization that Will registered at SEI site. We will be interviewing people from other Business Units like: Human Resources? And procurement?

Application Domain (s) Characterization* Software development?.

Key Appraisal Parameters* The objectives of the SCAMPI are to assess Organization current processes maturity as  measured against the SEI Capability Maturity Model Integration version 1.2, Staged representation.

CMMI Models to Be Used* To Be Used X

Model/Version/Representation CMMI-DEV, Version 1.2 CMMI-DEV + IPPD, Version 1.2 CMMI-ACQ, Version 1.2

Comments X

Appraisal Usage Mode* __X__ Internal Process Improvement ______ Source Selection ______ Process Monitoring

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Planned Tailoring* We will be using the standard SCAMPI v1.2 method. We will assume the following tailoring allowed decisions. We will be assigning 9 ATMs in three mini-teams.

1.

2. Verification approach: mini-teams will verify practices at instantiation level. We will document strengths, compliances, weaknesses and recommendations.

3.

4. We will evaluate each practice, practice characterization, Goal Characterization and Maturity Level (rating).

Appraisal Outputs* This section identifies artifacts and other appraisal outputs other than those which must be produced in any case. Will Be Generated X

X X X X

Rating Type Discipline-specific findings

Comments The findings will be written in English.

Discipline-specific ratings Project-specific findings Project-specific ratings Practice Characterizations Process Area Ratings (Process Area) Capability Level rating (s) Maturity Level rating (s) Recommendations on how to address weaknesses Final Appraisal Report Process Improvement Action Plan

Appraisal Constraints* Key Resources* Staffing We will have in this appraisal XXX(XXX) resources from Crest Consulting: Antonio Braga and XXX. Antonio will be acting as Lead Appraiser. We will have XXX resources from Organization. 12/2/2009

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One resource from Organization will act as the Site Coordinator between the Appraisal team and the Organization. This person is: XXX All resources are expected to be available full time during on-site period.

Funding The appraisal is a firm fixed price and the agreement was already signed by Organization and Crest Consulting.

Duration The duration of on-site activities in the SCAMPI A is 5(five) days.

Tools These tools must be provided by Organization, if not specific defined. • All team members must have networked desktop/notebook computers with Internet access with Microsoft Office tools (PowerPoint, Word and Excel). • Overhead projector • An Appraisal support tool called Appraisal Assistant will be provided by Crest to be used by the team during the appraisal. • Laser/inkjet printer connected to the network • Two power strips and extension cords. • Access to a copy machine. • Access to a scanner. • One shredder

Administrative items These items must be provided by Organization: • Notepads • Pens • Nine desktops • Two Staplers • Site coordinator will provided administrative support as needed.

Facilities The following facilities will be provided by Organization: • Three meeting rooms - Room 1 will be used for the presentations – must be large enough for XXX people (ATMs and APs) - Room 2 will be used for interviews – it will be used by XX people (ATMs and interviewees). - Room 3 will be used for document review – it will be used by XX people (ATMs) • Access outside normal working hours. 12/2/2009

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Schedule Constraints* Any changes to the schedule must be agreed by Crest Consulting and Organization, and must be communicate to all Appraisal Team Members and Appraisal Participants. •

The appraisal needs to be conducted before month/year.

Process Areas to be excluded The ML 4 and ML 5 process areas are excluded from this appraisal. The IPPD SGs and respective SPs are excluded from this appraisal. SAM is the only ML2 PA excluded from this Appraisal.

Organizational entities to be excluded None.

Organizational Unit Sample Size/Coverage The Organization employs a full staff of XXX people, and the Organization Unit has XXX people. The projects appraised have the following direct staff: Project-name

#People

P1 P2 P3 P4

42% 100%

% of people included: # of people in the organization scope divided by # of people in the organization unit (*100) = (43/103)*100=42% % of projects included: # of projects in the organization scope divided by # of projects in the organization unit (*100) = (4/4)*100=100%

Therefore approximately 42 % of the development staff (43 people) will be directly involved in the SCAMPI representing four projects.

Information Management and Ownership* The results of this appraisal will be the sole ownership of the identified appraisal sponsor. Distribution of the appraisal results will be at the discretion of the appraisal sponsor. The results of this appraisal will be provided to the CMMI Steward group of the Software Engineering Institute in compliance with the SCAMPI Lead Appraiser requirements.

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Controls Resulting from Confidentiality Agreement (s) To support confidentiality agreement of the appraisal, the Point of Contact person, is responsible for the disposition of all appraisal data after the appraisal completion. All appraisals artifacts will be delivered to the sponsor as a formal baseline of the appraisal results along with the final findings.

Non-attribution Provisions (individuals and projects) All team members are expected to observe strict rules for confidentiality, the protection of proprietary of sensitive data, and the non-attribution of information to appraisals participants. To support non-attribution provisions of the appraisal, individual ATM notes will be destroyed upon delivery of the appraisal documentation to the sponsor. All created weakness will be consolidated to create the final findings which will not have indications of people or projects.

Other* Cost Estimation (time and values) 1. Appraisals participants – we anticipate it will be necessary to interview 20 people. They will be allocated approximately during 5 hours each (3 presentations and one interview). 2. We estimate a U$30.000 cost for the expenses above.

Additional Information Needed* During the appraisal the appraisal team will review all process related with the appraisal scope to identify weakness and strengths related to the CMMI model. Also major non-mode issues will be documented.

Findings in English – All the findings will be written in English. Anticipated Follow-on Activities* This section will include follow-on activities to be executed after the Appraisal is finalized: •

Generate appraisal record

Risk Management This following is a list of the risks associated with this appraisal. Each identified risk is associated with a brief description and potential consequences, the estimated risk factors, impact, probability and urgency, mitigation activities and contingency plan. 12/2/2009

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Identified Risks Risk Definitions: 1. Category: a. Options: technical, schedule, cost. 2. Impact: a. High, medium, small 3. Urgency: a. Near, medium, long-term 4. Probability: a. High, Medium, small 5. Mitigation activity: 6. Consequences: 7. Contingency plan: 8. Status: Active or closed.

Risk 1: Key people could not be available to participate in the interviews. 1. 2. 3. 4. 5.

Category: Technical Impact: Medium Urgency: Near Probability: Small Mitigation activity: a. Review people availability with sponsor one week before the Appraisal date. 6. Consequences: We will have to pick up another resource. 7. Contingency plan: Allocate another people to be interviewed. 8. Status: Open

Risk 2: Readiness review would not able to be completed 1. 2. 3. 4. 5.

Category: Schedule Impact: High Urgency: Near Probability: Small Mitigation activity: The Readiness review will be executed two weeks before the Appraisal date. 6. Consequences: The appraisal date will have to be delayed. 7. Contingency plan: Allocate more resources to complete the necessary documentation and execute open activities. 8. Status: Open

Risk 3: Appraisal takes longer than planned 1. 2. 3. 4. 5.

Category: Schedule Impact: Medium Urgency: Near Probability: Medium Mitigation activity: a. The Lead Appraiser will support both mini-teams to assess the PAs.

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6. Consequences: The ATMs will have to work one more day. 7. Contingency plan: The LA will assume responsibilities for more PAs. The Appraisal team will work extra-hours to maintain the appraisal on track. 8. Status: Open

Risk 4: Did not have minimum number of ATM to execute the appraisal. We are considering four ATMs. The minimum number of ATMs is four. 1. 2. 3. 4. 5.

Category: Technical Impact: High Urgency: Medium Probability: Small Mitigation activity: We have people from Crest in a stand-by mode to be allocated if necessary to complete 4 (four) ATMs. 6. Consequences: If we don’t have four ATM we will have to interrupt the Appraisal and define another date. 7. Contingency plan: We have another ATM to be invited to participate as an ATM. 8. Status: Open

Appraisal Logistics These are the logistic activities, responsible and dates. These activities were reviewed during the SCAMPI B month/day, year. 1. Travel arrangements a. The LA lives in Rio and will be traveling to cidade. The Crest’s Mini-team coach lives in Sao Paulo. They will make their own travel arrangements. b. The six ATMs work for Organization and are based in city. 2. Identify hotel for people traveling to the appraisal. a. Crest will be responsible for own hotel reservation at hotel. 3. Desktop/notebook a. The Site coordinator is responsible to provide X(XXX) desktops to be used by ATMs. The configuration and software installation must follow the requirements previously defined. b. The LA will also use his notebook for data consolidation and presentation preparation. 4. Meals – Organization will be providing lunch for X people during X working days and two coffee-breaks each day. We will lunch at 11:45am each day. We will define after the first day if we will have lunch at a near restaurant or use delivery. a. Also we will have two coffee breaks close to 10am and 4pm. 5. Facility access a. The Site coordinator is responsible to provide access to all professionals. 6. Documentation a. The Site coordinator will provide 1(One) copies of all documentation in CD form, to be used by each ATM. The CD must contain the Compliance Matrix with respective artifacts. A Compliance Matrix will be provided to the organization by the Lead Appraiser one month before the SCAMPI A date. 12/2/2009

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7. Room reservations will be made by the Site Coordinator. 8. Interviews will be scheduled by the site coordinator according the Appraisal Plan.

Activities, Resources and Schedule Pre-appraisal activities 1.1

1.2

1.3

1.4

1.5

Plan and prepare for appraisal Analyze requirements 1.1.1 Determine appraisal objectives 1.1.2 Determine appraisal constraints 1.1.3 Determine appraisal scope 1.1.4 Determine outputs 1.1.5 Obtain commitment to the appraisal input Develop appraisal plan 1.2.1 Tailor method 1.2.2 Identify needed resources 1.2.3 Determine cost and schedule 1.2.4 Plan and manage logistics 1.2.5 Document and manage risks 1.2.6 Obtain commitment to the plan Select and prepare team 1.3.1 Identify appraisal team leader 1.3.2 Select team members 1.3.3 Prepare team Obtain and inventory initial objective evidence 1.4.1 Obtain initial objective evidence 1.4.2 Inventory objective evidence Perform a Appraisal Class B Prepare for appraisal conduct 1.5.1 Perform readiness review 1.5.2 Prepare data collection plan 1.5.3 Replan data collection (if needed)

Target date Month/day, year Month/day, year Month/day, year Month/day, year Month/day, year Month/day, year Month/day, year Month/day, year Month/day, year Month/day, year Month/day, year Month/day, year Month/day, year Month/day, year Month/day, year Month/day, year Month/day, year Month/day, year Month/day, year Month/day, year Month/day, year

*A Appraisal class was performed in the period of <month/day, year>. The results were not reported to SEI but were used by the customer to improve its processes.

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Conduct Appraisal activities These are the Appraisal activities. The Appraisal schedule, next topic, will be update as soon as we have target dates for the Appraisal activities listed below.

2.1 2.2 2.3

2.4 2.5 2.6

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CONDUCT APPRAISAL Prepare participants 2.1.1 Conduct participants briefing Examine objective evidence 2.2.1 Examine objective evidence from documents 2.2.2 Examine objective evidence from interviews Document objective evidence 2.3.1 Take/Review/Tag notes 2.3.2 Record presence/absence of objective evidences 2.3.3 Document practice implementation 2.3.4 Review and update the data collection plan Verify objective evidence 2.4.1 Verify objective evidence 2.4.2 Characterize implementation of model practices Validate preliminary findings 2.5.1 Validate preliminary findings Generate appraisal results 2.6.1 Derive findings and rate goals 2.6.2b Determine process area Capability level 2.6.4 Document appraisal results

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Appraisal Schedule The Conduct Appraisal phase is planning for month/day – month/day, year. We will be using three rooms: • • •

One will be used for the presentations – must be large enough for XX people. One will be used for interviews – it will be used by XX people One will be used for document review – it will be used by XX people.

From/To 8:00am/8:30am 8:30am/9:00am 9:00am/10:00am 10:15am/11:00am 11:00am/11:45am 11:45am/12:30pm 12:30pm/1:15pm 1:15pm/4:00pm 4:00pm/4:15pm 4:15pm/5:30pm 5:30pm/6:00pm

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Monday, month/day Activity Team arrives Environment Preparation Opening Presentation by Braga Organization’s Presentation by XXX Organization’s Processes by XXX Lunch Organization’s tools presentation by XXX Document review Coffee Break Document review Process Notes

Participants Appraisal Team Appraisal Team All Participants

Location Room P Room P Room P

Appraisal Team

Room P

Appraisal Team

Room P

Appraisal Team Appraisal Team

Near restaurant Room P

Appraisal Team Appraisal Team Appraisal Team Appraisal Team

Room D Room D Room D Room D

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From/To 7:30am/8:00am 8:00am/10:00am 10:00am/10:30am 10:30am/11:15am 11:15am/11:45am 11:45am/12:30pm 12:30pm/1:30pm 1:30pm/2:30pm 2:30pm/3:00pm 3:00pm/5:00pm 5:00pm/5:30pm 5:30pm/6:00pm 6:00pm/6:30pm

From/To 7:30am/8:00am 8:00am/8:30am 8:30am/9:45am 9:45am/10:00am 10:00am/11:45am 11:45am/12:15pm 12:15pm/12:45pm 12:45pm/1:00pm 1:00pm/2:00pm 2:00pm/2:15pm 2:15pm/4:00pm 4:05pm/7:00pm 7:00pm/7:30pm

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Tuesday, month/day Activity Participants Team Arrives Appraisal Team Document Review Appraisal Team Prepare for Interviews Appraisal Team FAR-1 Interview TBD Tag Notes Appraisal Team Lunch Appraisal Team Prepare for Interviews Appraisal Team FAR-2 Interview TBD Tag Notes Appraisal Team FAR-3 Interview TBD Tag Notes Appraisal Team Document Review, Craft Appraisal Team Observations Process Review Appraisal Team

Wednesday, month/day Activity Participants Team Arrives Appraisal Team Prepare for Interviews Appraisal Team FAR-4 Interview TBD Break and Tag Notes Appraisal Team FAR-5 Interview TBD Tag Notes Appraisal Team Lunch Appraisal Team Prepare for Interviews Appraisal Team FAR-6 Interview TBD Break and Tag Notes Appraisal Team Consolidate Data, Appraisal Team Document Review, Craft Observations Mini Team Consensus Appraisal Team Process Notes Appraisal Team

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Location Room P Room P Room P Room P Room P Near restaurant Room P Room P Room P Room P Room P Room P Room P

Location Room P Room P Room P Room P Room P Room P Room P Room P Room P Room P Room P Room P Room P

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From/To 7:30am/8:00am 8:00am/11:45am 11:45am/12:30pm 12:30pm/1:30pm 1:30pm/2:30pm 2:30pm/4:00pm 4:00pm/5:00pm 5:00pm/6:30pm 6:30pm/7:00pm

From/To 7:30am/8:00am 8:00am/10:30am 10:30am/12:00pm 12:00pm/1:00pm 1:00pm/2:00pm 2:00pm/3:30pm 3:30pm/4:00pm 4:00pm/5:00pm

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Thursday, month/day Activity Participants Team Arrives Appraisal Team Full Team Consensus Appraisal Team Lunch Appraisal Team Create Draft Findings Lead Appraiser Presentation Review Draft Findings Appraisal Team Presentation Preliminary Draft All Participants Findings Presentation Follow On Interviews, If Needed Practice Appraisal Team Implementation Characterization Process Notes Appraisal Team

Friday, month/day Activity Participants Team Arrives Appraisal Team Full Team Consensus Appraisal Team on Modified Observations Create Final Findings Lead Appraiser Presentation Review Final Findings Appraisal Team Presentation Lunch Appraisal Team Present Final All Participants Findings Executive Session Sponsor and Invitees Appraisal Close Out Appraisal Team

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Location Room P Room P Room P Room P Room P Room P Room P Room P Room P

Location Room P Room P Room P Room P Room P Room P Room P Room P

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Affirmations Appraisal Team Leader (required) I affirm that the information in this statement is accurate and that it meets the intent of the relevant requirements of the SCAMPI V1.2 Appraisal Method and the provisions of my authorization as a SCAMPI V1.2 Lead Appraiser. ____________________________________ Appraisal Team Leader Signature Appraisal Team Leader Name: Antonio Braga Date Signed: Month/day, year

Appraisal Sponsor (required) I affirm that the information in this statement is accurate. ____________________________________________ Appraisal Sponsor Signature Appraisal Sponsor Name: XXX Date Signed: Month/day, year

12/2/2009

25840743.doc

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