Ali Dede Resume

Bilderdijkpark 7 IV 1052 SB Amsterdam

Mobile Phone number: +31 (06) 47211863 Personal E-mail: [email protected]

ALI ADNAN DEDE WORK EXPERIENCE November 2007 – Present ƒ ƒ ƒ ƒ

CREDIT EUROPE BANK N.V.

Responsible from leading and coordinating weekly consumer related deployments. Analysis of financial and marketing related incident and problems via Service Desk System (BMC), to provide prompt and effective solutions. Responsible from the understanding of the new banking system by our customers. Wrote manuals for all the modules of the new system including Customers, Deposits, Loans, Accounting, Money Transfers, User configurations, Product Infrastructure. Responsible from the user configuration of the new banking system (CORE-Finance) for four countries including: Germany, Netherlands, Belgium, and Malta with more than 600 employees.

PROJECTS

CREDIT EUROPE BANK N.V.

In chronological order

Malta Branch Project Worked as a business analyst and on site coordinator in the opening of the Credit Europe Bank Malta Branch. RDB (Restricted Database) Worked as a business analyst and project manager in the implementation of Restricted Database where a user interface is developed for client screening against money laundering and potential threats. Marketing Improvement Projects Worked as a business analyst and project manager which aims to improve Marketing conditions of business to increase sales. Umbrella Projects Worked as a business analyst where aim of the projects is to solve group of high priority business requests. CEB-CERO project Worked as a business analyst in the banking system migration from Temenos Globus to CORE Finance for four countries including Malta, Belgium, Netherlands and Germany. NBB Project Worked as a business analyst where aim of the project is to automate the reporting to National Bank of Belgium through Customer Relationship Management Application – Siebel. Broker Platform Worked as a project manager and business analyst where aim of the project is to substantially increase loan applications of Belgium branch by creating a bridge between the bank and Vipre software which is used by many Brokers (specifically in Belgium, France, and Netherlands).

Updated on April 5, 2009

February 2006 - July 2006

IBM LTD.

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Full time internee who is responsible in solving hardware and software problems of internal customers in Information Systems department

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Implementation and demonstration of Linux operating systems with the use of IBM software including Rational and DB2

PROJECTS

IBM LTD.

Help-Us Project for Zorlu Holding in IBM

A web portal for Zorlu holding with a total asset of 13929 Million dollars is developed so that they can find solutions to their problems by using their network and send emails to agents about their problems to decrease call-center costs. GPFS Integration in Linux in IBM

Lead the project in implementing the General Parallel File System to Linux servers and market this new product to potential customers including TV8; one of the biggest network channels in Turkey. June 2005 – August 2005 ƒ ƒ ƒ

TURKCELL COMMUNICATION SERVICES PLC

Full time internee who is responsible in solving hardware and software problems of internal customers through Service Desk System. Responsible from testing and ordering potential software and hardware computer products that will be most beneficial for internal customers. Provide assistance on network problem diagnosis and solutions.

GIVEN COURSES November 2007 – Present ƒ ƒ ƒ

CREDIT EUROPE BANK N.V.

Workshop for CORE banking system on deposits module to Credit Europe Bank Malta employees. Workshop for CORE banking system on accounting module to Credit Europe Bank accounting department. Workshop for CORE banking system user configuration to Credit Europe Bank Information Security department.

ATTENDED COURSES 2008 2007 2007 2007 2007 2006 2006 2005 2005 2004 2004 2003 2003

Corporate Project Management (Project Management Institute) (PMI) / Amsterdam) Corporate Finance (School of Applied Technology and Management (SATM) / Turkey) Public Relations (SATM) / Turkey) Financial Statement Analysis (SATM) / Turkey) Marketing Management (SATM) / Turkey) Strategic Management (SATM) / Turkey) Project Management (SATM) / Turkey) Advertising Management (SATM) / Turkey) Negotiation Skills (SATM) / Turkey) Business Communications (SATM) / Turkey) Managerial Accounting (SATM) / Turkey) Elements of Business Mathematics (SATM) / Turkey) Applied General Mathematics (SATM) / Turkey)

Updated on April 5, 2009

APPLICATION SOFTWARE ƒ ƒ ƒ ƒ ƒ

Siebel – Customer Relationship Management Application, TEMENOS Globus CORE Finance MS Project Dream weaver

LANGUAGE SKILLS ƒ ƒ

English (Excellent) Turkish (Mother Tongue)

EDUCATION 2003 – 2007

Bilkent University

Ankara, Turkey

Business Information Management Eight semesters with High honor degree Graduated with CGPA: 3.91 Highest ranking student

1996 – 2003

Yüzyıl Işıl High School Istanbul,

Istanbul, Turkey

RESEARCH PAPERS ƒ ƒ ƒ

Research Paper on ‘What will change if Turkey is accepted to the European Union?’ Research Paper on ‘Why we should not continue using coal power stations’, Research paper on ‘Role of Corporate Social and Environmental Responsibility in International Business’,

AWARDS ƒ ƒ

School Valedictorian of Bilkent University as holding the record of having the highest CGPA Award of Excellent Academic Success for the 2004-2007 Academic Year

PERSONAL INFORMATION Gender: Place of Birth: Date of Birth:

Male Istanbul / TURKEY April 4, 1985

INTEREST & ACTIVITIES ƒ

Networking, Public Relations, Marketing, Basketball (played 8 years in team Galatasaray), and Cinema

PERSONAL TRAITS ƒ ƒ ƒ ƒ

Ambitious and determined Positive thinker and never yields Team worker and good in public relations Good in motivating people

REFERENCES Available upon request.

Updated on April 5, 2009