MMAT Difference is it keep you fit!
A presentation on an integrated marketing communication campaign for OxyCola
By Tom Jacob Abdul Azeez Ettuveettil Muhammad Imran Kayani Muhammad Mudassir Khan Liverpool John Moores University MBA - Integrated Marketing Communications - Presentation - Apr 2009
Introduction
We are MMAT, a new generation full-service agency that handles all aspects of marketing communication. Oxy Cola, a new fizzy drink that has health benefits is soon to be launched in UK; with a pilot launch going live in London in one month’s time. The drink contains the same carbon levels of sparkling water(carbonated water) which is as harmless as regular water (Parry et al. 2001) This presentation will suggest a proposal for successfully launching the pilot; with strategies, tactics & evaluation methods recommended.
MMAT
Oxy Cola
Market Analysis: Macro Level
Macro Analysis for Greater London, UK - Key Points Growing
trend of health consciousness, especially among young & middle aged people. Latest data shows that a third of London’s children are overweight or obese. (healthcarerepublic.com, 2009) Increasingly people are spending more and more time indoors, hooked to their computers & game consoles. Government is promoting healthy eating habits. Current economic climate makes it harder for people to pay for fitness programs.
MMAT
Oxy Cola
Market Analysis: Micro Level
Micro Analysis of the Cola Market - Key Points The
market is highly saturated with low growth potential. Coca-Cola GB, Britvic Soft Drinks & AG Barr dominate the market along with private labels. Bottled water, coffee, smoothies, sports & energy drinks and juices are increasingly trendy and eroding the sales. Product differentiation comes from marketing campaigns that have created brand identification and loyalties. Leading companies enjoy fierce brand loyalty from the customers. In real value terms the market will decrease slightly by 1%
MMAT
Source: mintel.com, 2009
Oxy Cola
Competitive & Opportunity Analysis
Essentially a tripolar market with three major players with large marketing budgets. Traditional cola companies offer little differentiation in terms of their products. There is a gap for a cola product which can satisfy a growing pool of health conscious customer. People need a cheap no-hassle product which can keep them fit & healthy. An opportunity to get government support & funding for product awareness for such a product
MMAT
Oxy Cola
Customer Analysis
Who is our target customer?
‘‘Young to middle aged, health & fitness conscious people who live a modern, trendy and busy life style.’’
MMAT
Oxy Cola
Target Market Analysis
What does our target market need? A
cola drink that takes care of their heath & fitness worries A cola drink with hydrating & nutritional value A trendy drink which matches their lifestyle Convenient & affordable drink A unique cola which allows them to stand out in the crowd
MMAT
Oxy Cola
Segmentation Strategy: Segment Variables to Target Age
• Young to Middle Aged
Occupation
Generation
• Young
Personality
• Adventurous, Gregarious, Ambitious
Lifestyle
MMAT
Benefits
• Busy Professionals & Students
• Achievers, Strivers
• Quality, Convenience, Nutritional
Oxy Cola
Targeting Strategy: Segment Identification
A new segment, Health Soft Drink , to be established within the functional drinks sector
Physiological Needs
Social Needs
Hydrating & Nutritional Value Fitness & Health Benefits Fun & trendy drink Allows to stand out in the crowd
Personality Needs
Adventurous, ambitious & achievers
MMAT
Oxy Cola
Targeting Strategy: Segment Attractiveness
High growth potential in a saturated market. A high degree of differentiation in a homogeneous market. Almost no competition in the segment, at least in the short term. The social trends like health consciousness are favourable and add to the acceptability of OxyCola.
MMAT
Oxy Cola
Positioning Strategy
Coffee
Cola Products E.g.: Coke
OxyCola Energy Drinks
Smoothies
Juices
MMAT
Bottled Water
Oxy Cola
Promotional Goals: Marketing
Capture 1% of market share of the Cola market in Greater London region over the next nine months.
MMAT
Oxy Cola
Promotional Goals: Marketing Rationale UK Cola Market, 2008 Name
£m
%
1,334
66
Coca-Cola
968
48
Fanta
115
6
Schweppes
111
6
Dr Pepper
65
3
Sprite
60
3
Lilt
15
1
305
15
Pepsi
252
12
7-Up
30
1
Tango
23
1
AG Barr – Irn-Bru
91
5
Other
88
4
200
10
2,018
100
Coca-Cola GB, of which:
Britvic Soft Drinks, of which:
Own-label Total
MMAT
Source: mintel.com, 2009
Oxy Cola
Promotional Goals: Advertising To increase awareness of OxyCola from 0% to 35% by the end of the nine month campaign among young to middle-aged Londoners.
MMAT
Oxy Cola
Promotional Goals: Corporate OxyCola as a company should promote the same image as the communication campaign. The campaign can only be successful if the company align its image to the one it promotes.
MMAT
Oxy Cola
Promotional Strategy
Pull Strategy Marketing
Communications will be aimed at the end user. Promotional mix consisting of sales promotion, sampling direct marketing, public relations, sponsorship, internet viral marketing and advertising.
Profiling The
OxyCola brand will be promoted heavily so that the brand awareness and brand equity can be created Clear differentiation will be a main theme.
MMAT
Oxy Cola
Creative Brief: Image Strategy & Slogan
Developing the OxyCola brand DNA to create emotional
bonds with consumers OxyCola
Brand DNA will consist of personality & product
Personality
is defined as Ambitious & Adventurous Achievers Product is defined as ‘distinctive taste’, ‘exceptional quality’ and ‘excellent convenience’ The brand will stand for purity, fun, cool, health, fitness, & quality. The product packaging and brand logo will support these brand images. OxyCola brand DNA is also reflected in any number of places where it comes into contact with consumer, presenting a single unified brand image, thereby creating an emotional bond
MMAT
Oxy Cola
Creative Brief: Image Strategy & Slogan
OxyCola Brand Essence Purely Healthy Fun!
OxyCola Brand Promise
Only OxyCola delivers a fun filled health drink to the high fliers of this world.
MMAT
Oxy Cola
Creative Brief: Tone, Style & Appeal Techniques
Tone & Style: Colourful
& Vibrant typeface and colour schemes on a predominantly white back ground. White background will ooze quality purity & coolness while the colour schemes will depict OxyCola as fun. Elegantly Clear & Simple packaging and presentation giving OxyCola a luxury feel.
Appeal Techniques Lifestyle
and Emotional techniques will be used.
MMAT
Oxy Cola
Creative Brief: Story board
MMAT
Oxy Cola
Creative Brief: Execution Strategies
OxyCola will be presented through Product
Comparisons
Brings
out the differentiation of the product Cheap to execute Demonstrate the product positioning rationale Testimonials Will
relate to the end user. Cheap to execute Profiling Will
enhance the brand equity and image
MMAT
Oxy Cola
Product Logo & Packaging
Material : Plastic Size: 330ml, 500ml
MMAT
Oxy Cola
Promotional Mix: Sales Promotion & Sampling
Sampling at Tube Stations, Gyms and Universities Free T-Shirts & Caps with OxyCola Brand Freestanding Units to be distributed to the retailers Competitions which can be entered in to upon buying OxyCola Multi buying discount E.g.:4 for the price of 3 Prize draws with free holidays will be offered Distribute free coupons which can be redeemed for a bottle of OxyCola
MMAT
Oxy Cola
Promotional Mix: Direct Marketing
Direct Mail Personalised
invitations to events Target Mailing using database analysis
Emails Using
targeted advertising services like Phorm
Door to Door Leaf letting As
only London area is covered, this can be practical
MMAT
Oxy Cola
Promotional Mix: Public Relations
Our PR Strategy aims for a attitude change from ignorance to knowledge i.e. brand awareness OxyCola brand image and corporate identity will be projected. Techniques to be used Press
Releases about the healthy image of the product Publications about overweight problems in London Pulling the weight for cause-related campaigns like antismoking Run summer events alongside fairs to promote the brand
MMAT
Oxy Cola
Promotional Mix: Internet
A stylish flash website to launched and heavily promoted. An Online Interactive game where the character drink OxyCola to keep fit. Use Google AdSense & Phorm for target marketing. Face book, MySpace, YouTube, Second Life & Twitter channels to be opened and maintained. Effective use of blogs and forums will create a buss about OxyCola in the virtual world.
MMAT
Oxy Cola
Promotional Mix: Advertising
These media will be used London
based Radio stations London based Newspapers: Evening Standard Health magazines Out Door Advertising: Bill Boards Transit Advertising : Tube, London Buses
MMAT
Oxy Cola
Promotional Mix: Sponsorship Sponsor a London Marathon there by promoting the brand image and the product itself to the Londoners. Sponsor local community groups who promote healthy living Sponsor anti smoking campaigns
MMAT
Oxy Cola
Promotional Mix: Point of Purchase OxyCola vending machines at Tube stations, Gyms & Universities Free standing units to be distributed to the retailers Large sized inflatable product dummies to be distributed to the retailers
MMAT
Oxy Cola
Budgeting 15%
33%
Advertising Sales Promotions Direct Marketing
24%
Sponsorship Public Relations 10% 10%
MMAT
Agency Fee 8%
Oxy Cola
Media Plan: Objectives & Strategy
Who Young
to middle aged, health & fitness conscious people who live a modern, trendy and busy life style
What
Oxy Cola, a new fizzy drink that has health benefits with all natural ingredients.
When Nine
month campaign beginning in April, building up to a climax in the Summer, and continue at a high intensity through to Christmas Seasonal pulse approach in media scheduling to maximize impressions
MMAT
Oxy Cola
Media Plan: Objectives & Strategy
Where
Greater London, focusing on London City
How Utilize
a profile match strategy
Fitness,
Diet & Sports Magazines Sports Pages of newspapers Radio, especially programs popular with the youngsters Target Marketing with Internet Advisements Ex: Google AdSense & Phorm Selected Outdoor
MMAT
Oxy Cola
Media Plan: Reach & Frequency Targets Media Reach The target is to attain 60% reach among Londoners Frequency The target is 4-7 exposures per reach
MMAT
Oxy Cola
Media Plan: Selection & Rationale
Fitness, Diet & Sports Magazines
Newspapers
Cost effective(CPC) and very targeted
Radio programs popular with youth
Wide reach and cost effective (CPM)
Target Marketing with Internet Advisements Ex: Google AdSense
These magazines are directed towards our target market.
Wide reach, with access to the target market
Outdoor - Selected billboards, ads in London Tube & Buses
Wide reach & frequency
MMAT
Oxy Cola
Media Plan: Coverage & Timing
Reaching trendsetting young customers is a main concern. Trendsetting Pockets in London like Mayfair, Chelsea, Kensington & Canary Wharf will be targeted. Soft drinks sales decrease in the winter time. Campaign will focus heavily on promoting OxyCola in the summer months & in the Christmas season. Special
packaging which celebrates the season Special promotions leading to this seasons
MMAT
Oxy Cola
Media Plan: Execution
News Papers The
campaign will start will a ‘big bang’ news paper ad in Metro newspaper. This will capture the imagination of the public. Papers to be used in the campaign are Metro Evening
Standard Londenpaper
Budget Allocation : £90,000
MMAT
Oxy Cola
Media Plan: Execution
Fitness, Diet & Sports Magazines will be used to reach our target market Partial page ads to be followed by a full page ad Magazines
to be used in the campaign are
Men’s
Health Health Matters Ace
Budget Allocation : £90,000
MMAT
Oxy Cola
Media Plan: Execution
Out door Adverts in trendsetting pockets in London like Mayfair, Chelsea, Kensington & Canary Wharf Billboards
with white background will feature the product and the brand promise Street level standard posters around gyms and universities which promotes the brand itself Posters in London tubes & buses
Budget Allocation : £75,000
MMAT
Oxy Cola
Media Plan: Execution
Internet Ads Google
AdSense and Phorm will be used for targeted
adverts
Budget Allocation : £35,000 Radio Channels
and programs popular with youth will be targeted Station used X
FM Classic FM Radio Jackie
Budget Allocation : £35,000
MMAT
Oxy Cola
Media Plan: Time Line 16
14
12
10
8
Outdoors Newspapers
6
Magazines Radio
4 2 0 April
May
MMAT
June
July
August
Sepetember
November
December
Oxy Cola
Evaluation The effectiveness of the communication plan will be evaluated every three months Advertising Sponsorship Pretesting Tracking Test of likability
Recall tests Media Coverage Image Perception
Sales Promotion Customer Audits Sales Volume Tracking
MMAT
Public Relations Media Coverage Media Tone Public Attitude
Oxy Cola
Key Points Summary The plan will focus on brand awareness The product will be pitched along side popular trends like fitness & health consciousness. Integrate into ‘‘youth culture’’ Use a variety of media, primarily to support PR and sales promotion themes
MMAT
Oxy Cola
References
Parry J, Shaw L, Arnaud MJ, Smith AJ (2001). "Investigation of mineral waters and soft drinks in relation to dental erosion". Journal of oral rehab 28 (8): 766–72.
mintel.com (2009). ‘‘http://academic.mintel.com’’ [accessed on 02 Apr 2009] healthcarerepublic.com (2009) ‘‘http://www.healthcarerepublic.com//news/index.cfm?f useaction= HCR.News.PressRelease.Article&nNewsID =623464&sHashCode=#AddComment’’ [accessed on 02 Apr 2009]
MMAT
Oxy Cola