743d9bs Module Iii
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Amity Business School
PROGRAMME : MBA COURSE : BEHAVIOURAL SCIENCE NAME OF FACULTY: Prof.(Col.) A.K.RAJPAL
Amity Business School
UNIT - III
Building Interpersonal Relationship through Trust and Constructive SelfDisclosure
Amity Business School
Self – Disclosure Defined “Self-disclosure is the process of letting another person know what you think, feel or want. It is one of the important ways you let yourself be known by others. The primary goal of self-disclosure is to build strong and healthy interpersonal relationships.” Self -Awareness
SelfDisclosure
Feedback
Amity Business School
Benefits Gained from SelfDisclosure • Reduction of Stress. • Increased accuracy in communication. • Increased self-awareness. • Stronger Relationships.
Amity Business School
The Johari Window: A Model for Self-Understanding •It is dynamic process. For example, sharing information and receiving feedback from someone can change the size of the panes in the window. •The Johari Window identifies four kinds of information about you that affect your communication with others. With the aid of this model, you can explore your potential for increasing your levels of awareness and acceptance through sharing. In other words, the more time and energy your spend hiding information and feelings, the less clearly and effectively you communicate with others.
Amity Business School
Information Known to Others
Johari Window
Information Not Known to Others
Give Feedback (Self-Disclosure)
Solicit Feedback
Information Known to Self 1
Open
Information not Known to Self
2 Blind
3
4
Hidden
Unknown
Amity Business School
Appropriate Self-Disclosure •Use Self-Disclosure to Repair Damaged Relationships •The Art of Apologizing •Avoid Being Judgmental •Discuss Distributing Situations as They Happen •Accurately Describe Your Feelings and Emotions •Select the Right Time and Place •Avoid Overwhelming Others with Your Self-Disclosure •Be Aware of Your Nonverbal Cues
Amity Business School
Role Relationships Vs Interpersonal Relationships
Self-disclosure is more apt to take place within an organisation when people feel comfortable stepping outside their assigned roles and displaying openness and tolerance for the feelings of others.
They draw a sharp distinction between role relationships and interpersonal relationships. They are impersonal, are aloof, thinking that this is appropriate ‘role’ behaviour. Employees usually respond to these actions by becoming defensive or less trusting.
Role expectations should be clearly stated within an organization, but role differentiation should not lead to a breakdown of interpersonal relationships.
PROGRAMME : MBA COURSE : BEHAVIOURAL SCIENCE NAME OF FACULTY: Prof.(Col.) A.K.RAJPAL
Amity Business School
UNIT - III
Building Interpersonal Relationship through Trust and Constructive SelfDisclosure
Amity Business School
Self – Disclosure Defined “Self-disclosure is the process of letting another person know what you think, feel or want. It is one of the important ways you let yourself be known by others. The primary goal of self-disclosure is to build strong and healthy interpersonal relationships.” Self -Awareness
SelfDisclosure
Feedback
Amity Business School
Benefits Gained from SelfDisclosure • Reduction of Stress. • Increased accuracy in communication. • Increased self-awareness. • Stronger Relationships.
Amity Business School
The Johari Window: A Model for Self-Understanding •It is dynamic process. For example, sharing information and receiving feedback from someone can change the size of the panes in the window. •The Johari Window identifies four kinds of information about you that affect your communication with others. With the aid of this model, you can explore your potential for increasing your levels of awareness and acceptance through sharing. In other words, the more time and energy your spend hiding information and feelings, the less clearly and effectively you communicate with others.
Amity Business School
Information Known to Others
Johari Window
Information Not Known to Others
Give Feedback (Self-Disclosure)
Solicit Feedback
Information Known to Self 1
Open
Information not Known to Self
2 Blind
3
4
Hidden
Unknown
Amity Business School
Appropriate Self-Disclosure •Use Self-Disclosure to Repair Damaged Relationships •The Art of Apologizing •Avoid Being Judgmental •Discuss Distributing Situations as They Happen •Accurately Describe Your Feelings and Emotions •Select the Right Time and Place •Avoid Overwhelming Others with Your Self-Disclosure •Be Aware of Your Nonverbal Cues
Amity Business School
Role Relationships Vs Interpersonal Relationships
Self-disclosure is more apt to take place within an organisation when people feel comfortable stepping outside their assigned roles and displaying openness and tolerance for the feelings of others.
They draw a sharp distinction between role relationships and interpersonal relationships. They are impersonal, are aloof, thinking that this is appropriate ‘role’ behaviour. Employees usually respond to these actions by becoming defensive or less trusting.
Role expectations should be clearly stated within an organization, but role differentiation should not lead to a breakdown of interpersonal relationships.
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