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Vision, Mission & Goals  Vision “Serving World on your platter”

 Mission o o o o

Provide a great environment for Customers & Staff. Apply the highest standards of excellence to the purchasing. Develop enthusiastically satisfied customers all of the time. Contribute positively to our communities and our environment.

 Goals o Target a growing market that is IT staff. o Increasing presence in Pune, Bangalore, Hyderabad & Chennai.

 Milestones o After 1 year of operations we will open second food joint.

Company Introduction  Scope: Fast foods, Meals (Indian, Continental & Chinese), Alcoholic beverages  Open from 7 am to 11 pm  Drive-in facility  Focus: IT Professionals & Students  Affordable and healthy option for people who are looking to eat out everyday.  USP: Uncompromising Hygiene Standards, Straight in- straight out (Take Away), Ambience, Service,

Targets 90 80 70 60 50 40

Supply chain Mkteg. Operations HR

30 20 10 0

Winter

Sum.

Rain

The Core Group General Manager- Sourabh Soni Supply Chain Manager- Surbhit Bansal Marketing Manager- Raveesh Goswami Operations Manager- Sampreeth Agara HR manager- Chandrima Das Maintenance Manager- Vijay Chakule

General Manager Job description:  Coordination of various departments  Formulation of strategies  Growth and Expansion plans  Managing finances Goal Setting Process: Management by Objectives increases the ownership of a decision process Review Baseline Data  Workers (Chefs & Waiters)  Logistics and supply chain

Supply Chain Management •

Job Description – Procurement of vegetables- according to seasons (Winter>Rainy>Summer). – Manage the stock or inventory (Rainy>=Summer>winter). – Ingredients required for the kitchen and office. – Frequencies of inventory turn over (summer=rainy>winter) cost that has to be taken care off. – The event organized then the transport and other utilities. (Tent, chairs, DJ etc).

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Targets – No of vehicles to be increased for transportation by summer season according to number of customers. – Updates in inventory management by rainy season. – Collaborating with various firms for quick and efficient delivery mechanism till end of year. – Automation of the sales and order process between collaborators by end of year.

Marketing Start Up Phase- A mix of marketing vehicles will be created to convey our presence, our image, and our message.  Print media -- local newspapers, pamphlets.  Broadcast media -- local FM channels.  Miscellaneous -- Yellow pages, Promotional stalls in events.

Future plans and Strategic Opportunities  Corporate discounts.  Catering services to companies and institutes.  Accepting Sodex-Ho meal Vouchers.  

Word-of-mouth referral is very important in building a customer base. Happy hours

Marketing  Tie up with tour operators.  Free Pick up and drop facility.  Free home delivery. Marketing Strategy for 3 seasons:• Special dishes according to seasons.

 Summer: • Outdoor arrangement for dinner in garden.

 Rainy : • Fast delivery • Special & group discounts.

 Winter : • Delivery of food in hot cases. • complementary beverages. • Special offers for marriage parties.

Operations Department •

Procurement of necessary equipments (Kitchen, Food processors, furnishings, table-wares, Telephone & fax, PC’s, Music system and lightings)

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Order and Service Management.

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Reception and reservation of tables.

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Pick-up & Drop, Free Home delivery and Catering facilities.

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Event management (Corp. parties and conferences).

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Approval of Licenses (Liquor & Food) from Health Dept.

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Maintenance and updates on Website.

Operations Department Targets:  Depending on the volume of customers, assessment of kitchen equipment requirements, dining requirements like tables, chairs and required kitchenware will be carried out.  Renewal of licenses as per the timeframe.

HR Department Job Description  Recruitment of staff  Managing shift duties (waiters, chefs, Security people)  Welfare of employees (mediclaim, appraisal, leave approval)  Feedback forms  Loyalty programmes  Renewal of licenses as per the timeframe.

HR Department Targets:  Targets for Winter Season.  Training of the employees - Rules, regulations, timings and policies of the restaurant. - Etiquettes needed to be followed. - Employee Welfare Programme

 Targets for Summer and Monsoons will vary according to the number of customers that visit the restaurant.

Maintenance Job Description: •

IT automation facility to be checked regularly to remove any discrepancies that may arise daily.

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Utensils, Furniture, lightening arrangement etc to be taken care off.

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Sound, lightening etc to be maintained properly during all seasons.

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Electricity usages and water, internet for website, garbage disposal at the end of each day.

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Maintenance of log book.

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Cleaning up of all tables, clothes etc.

Maintenance Targets: Summer: •

The development would be done by expanding, sheds establishment, repairing, paints etc.

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AC’s, fans etc to be maintained and managed due to cost and requirement.

Rainy season: •

Tthe problems that may arise due to water seepage, transport etc.

Winter: •

Heating mechanism for food and ambience.

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Garden facility that would be provided during events and banquet facilities in future.

Thank You