2009 Training Calendar

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17/f LKG Tower, 6801 Ayala Avenue 1226 Makati City Philippines

Memorandum 2009-AL#20 To:

ALL Metro Manila Agency Leaders

From:

John Curtis Senior Vice President & Chief Agency Officer

Subject: Third Quarter 2009 Training Calendar CC:

C Gustini, D Banks, Agency Directors, P Custodio, R Camacho, G Tirona, AADs, G Tirones, AOOs, Trainers, J Genoring, Marketing, Agency Licensing, Manutouch & File

Date:

June 4, 2009 The training department is pleased to announce the Third Quarter Calendar for 2009. Looking back at the previous quarter, we are pleased to let you know that we have successfully launched and will continue to implement the following initiatives. 1. Enhanced Basic L.I.F.E. program To better equip our new agents in selling in these challenging times, we have successfully implemented the second and final phase of the Enhanced Basic L.I.F.E. program. The new model now focuses on Skills Development and mastery of the Sales Process. This is achieved through the introduction of new content and drill sessions in the critical steps of the Initial Interview and Closing Interview. 2. Quality Business Training (QBT)/ Cons Watch Club The Quality Business Training launched last May will continue to be offered monthly for Sales Associates struggling in the area of Conservation. This is in support of the company wide initiative called Cons Watch Club. 3. Reinforcement & Retention Programs We are now entering the third full circle of the 12-Week Follow Up Session (FUS). We ask for your continued support to push the newly contracted agents for 2009 to join the learning sessions as these give us a chance to also monitor the attendees’ activities on a weekly basis. Passports distributed will now contain the schedule of the 12-week program. The Jump Start session has shown statistical success throughout its offerings. The module’s aim is to shift the agent’s paradigm to that of Entrepreneur by focusing on activities as their capital in building a profitable business. This program is exclusively offered to sales associates in the 2Month Zero (2MZ) category that need the extra push during these trying times. AND THAT’S NOT ALL! We now offer…

A Manulife Financial Company. Corporate Headquarters in Toronto, Canada. Manulife and the block design are registered service marks and trademarks of The Manufacturers Life Insurance Company and are used by it and its affiliates including Manulife Financial Corporation.

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17/f LKG Tower, 6801 Ayala Avenue 1226 Makati City Philippines 4. Advanced Courses – Estate Planning 101 Agency Training unveils its first Advanced Course offering for Sales Associates with tenure of 1 year and above. Estate Planning 101 is a comprehensive program that aims to equip Sales Associates with the expertise needed to successfully position our products and services as an effective tool for Estate Conservation and Creation. This includes a comprehensive discussion on Philippine Succession and Tax Laws, Vehicles in building and conserving an Estate, and introduction of new tools and ideas that can be used in Estate Planning Presentations. This will be conducted on two subsequent Fridays beginning September 2009. The Agency Training department will continue with its mission to deliver relevant and responsive training systems that aim to develop a highly productive and professional agency force. Watch out for new courses and Variable Life Follow-Up sessions lined up for the fourth quarter! Should you have any questions or feedback, feel free to contact us at Locals 7122, 7115, 7116 and 7125. Here’s to a resoundingly successful second half of 2009! Dare to Win!

Bringing Dreams to Life!

A Manulife Financial Company. Corporate Headquarters in Toronto, Canada. Manulife and the block design are registered service marks and trademarks of The Manufacturers Life Insurance Company and are used by it and its affiliates including Manulife Financial Corporation.

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17/f LKG Tower, 6801 Ayala Avenue 1226 Makati City Philippines

Q3 2009 Training Calendar Quick Guide

I.

Career Orientation Program (COP) Month

July

August

September

II.

LKG

Tektite

Jul 4 Jul 7 Jul 11 Jul 18 Jul 25

Saturday Tuesday Saturday Saturday Saturday

8:30 AM 5:30 PM 8:30 AM 8:30 AM 8:30 AM

July 11 July 21

Saturday Tuesday

8:30 AM 5:30 PM

Aug 1 Aug 4 Aug 8 Aug 15 Aug 22

Saturday Tuesday Saturday Saturday Saturday

8:30 AM 5:30 PM 8:30 AM 8:30 AM 8:30 AM

Aug 8 Aug 18

Saturday Tuesday

8:30 AM 5:30 PM

Sept 5 Sept 8 Sept 12 Sept 19 Sept 26

Saturday Tuesday Saturday Saturday Saturday

8:30 AM 5:30 PM 8:30 AM 8:30 AM 8:30 AM

June 13 June 23

Saturday Tuesday

8:30 AM 5:30 PM

Life Insurance Financial Education (LIFE) Month

LKG

Tektite

June 24, 25, 29, 30, July 1-3, 2009 July 8, 9, 13-17, 2009 July 15, 16, 20-24, 2009

July 1, 2, 6-10, 2009

July

August

August 12-14, 17-20, 2009 August 19, 20, 24-28, 2009

August 5, 6, 10-14, 2009

September

September 9, 10, 14-18, 2009 September 16, 17, 21-25, 2009

September 2, 3, 7-11, 2009

A Manulife Financial Company. Corporate Headquarters in Toronto, Canada. Manulife and the block design are registered service marks and trademarks of The Manufacturers Life Insurance Company and are used by it and its affiliates including Manulife Financial Corporation.

3

17/f LKG Tower, 6801 Ayala Avenue 1226 Makati City Philippines

III.

Variable Life (VL) Month

LKG

Tektite

July

July 27, 28, 30 & 31, 2009

August

August 24, 25, 27, & 28, 2009

September

IV.

V.

Sept. 28, 29, Oct. 1 & 2, 2009

Management Development Program 1 (MDP 1) MCOP

August 7, 2009 (Friday 2-5pm)

LKG

MDP 1

July 15, 16 & 17, 2009

TBA

Follow-Up Sessions (Mondays, 1:00 – 5:00 PM) Module

LKG

Tektite

NB Underwriting

July 6, 2009

July 6, 2009

Quality Business

July 13, 2009

July 13, 2009

Tier 2 Prospecting

July 27, 2009

July 27, 2009

Agency Comp. & Benefits

August 3, 2009

August 3, 2009

P.L.O.W.

August 10, 2009

August 10, 2009

Phonedamentals

August 17, 2009

August 17, 2009

Priority Choice

September 7, 2009

September 7, 2009

Plan Right

September 14, 2009

September 14, 2009

Seasons

September 28, 2009

September 28, 2009

VI.

Advanced Course (For agents with 1 year tenure & above) Fridays, 9:00 – 5:00 PM Module

Estate Planning 101 (Day 1) Estate Planning 101 (Day 2)

LKG September 4, 2009 September 11, 2009

A Manulife Financial Company. Corporate Headquarters in Toronto, Canada. Manulife and the block design are registered service marks and trademarks of The Manufacturers Life Insurance Company and are used by it and its affiliates including Manulife Financial Corporation.

4

17/f LKG Tower, 6801 Ayala Avenue 1226 Makati City Philippines

VII.

Jumpstart (Fridays, 1:00 – 5:00 PM) Module

July August September

VIII.

LKG

Tektite

July 10, 2009

July 10, 2009

August 7, 2009

August 7, 2009

September 4, 2009

September 4, 2009

Quality Business (For agents with 1 year tenure & above)

July batch Monday ▪ 1:30 – 5:00 PM

August batch Wednesday ▪ 1:30 – 5:00 PM

September batch Wednesday ▪ 1:30 – 5:00 PM

LKG

Tektite

July 13, 2009

July 13, 2009

August 12, 2009 Combined LKG

September 16, 2009 Combined LKG

A Manulife Financial Company. Corporate Headquarters in Toronto, Canada. Manulife and the block design are registered service marks and trademarks of The Manufacturers Life Insurance Company and are used by it and its affiliates including Manulife Financial Corporation.

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