20. Mpi Netherlands Chapter Bus Plan - Strat Plan

MPI Netherlands Chapter Business Plan 2007-2009

5/18/2009 1

Table of content Executive summary Current situation Basic information Vision, Mission, Values History Resources Chapter organization Products and services

External environment The industry Market analysis Competitor analysis Competitive advantages

Strategy and plans Objectives Business strategy Operating plan

Financials Budget

Risk analysis Overview SWOT Limiting factors Critical success factors Alternative scenarios Specific risks and their solutions

5/18/2009 2

Executive summary The successful “Dare to..” campaign has led to an increased awareness to MPI Netherlands members, across the boundaries of their reach, of their own boundaries and how to challenge them. A strong retention rate and a successful national conference were the results of relentless enthusiasm and efforts by volunteers to make things happen. Challenges were in the area of funding and sponsoring the activities. MPI Netherlands chapter is now daring to change its theme. Tref & Overtref in Dutch means, Meet & Exceed in English, where the idiom of Tref also has a triple connotation of 1) “to reach & touch on a deeper level” 2) “a chance or unique opportunity” Focus on running the association as a business. With funding having been identified as the number 1 obstacle in growing the chapter, a strong focus will be laid on that business principle before we attempt to expand volume. A sponsor adoption program (amongst board members) and increased awareness within MPI European HQ for the need of support in building that financial structure are 2 key themes. Autonomous tasks adopted at board level, allowing the committees to propel their initiatives will increase the need for a professional support structure. This we intend to do by centralising front and back office functionality in a paid external secretariat. Carefully examining the cost structure and making choices in what we can and cannot afford to do using flow through budgeting techniques. For our volunteer leadership experience we intend to start applying new sharing techniques. A state of the art online collaboration tools available to all our volunteers. This will allow them to co-create through web 2.0 publication and collaboration on a wiki farm platform. Gain experience in project working environments and adopt new technologies as they are coming more widely available. All these actions are for the sake and benefit of the members. They need to experience a smooth running high quality operation of MPI in the Netherlands. We will be exploring the threshold of growing the chapter to 300 members but with Dutch business rational. Will the current support structure be able to handle that volume? Will we need to make the business decision of employing a (part-time) executive director for the chapter in the coming 2 years to target growth? That we will determine in our 2008 board retreat. For now it is quality before quantity, retention before recruitment and user experience to grow the level of authority and recognition MPI has in the Netherlands.

Current situation Basic data Name of Chapter Status Office Head Office

: Meeting Professionals International (MPI) Netherlands Chapter : Foundation : MPI Nederland Secretariat, Rijnsburgerweg 159, NL-2334 BP Leiden : MPI Head Quarters, Dallas, Texas, USA

Vision MPI International Build a rich global meeting industry community 5/18/2009 3

Vision MPI Netherlands To build an enriched Dutch Meeting Industry Community To exceed in growth (knowledge and members); value (members) and authority Theme for 2007-2008 Meet & Exceed (in Dutch = Tref & Overtref)

Mission Make our members successful by building connections to: - Knowledge/Ideas - Relationships - Marketplaces

Values - As a chapter we: • • • •

Are member centric Flawlessly execute our programs Forge powerful partnerships with our members, headquarters and other groups DORIS

Brief history of the Chapter and current status The Chapter Leadership had accepted a two year term when the Chapter was created. For this year that means that all positions were open for elections. 50% of the original Board has accepted another 2 year term in different positions and we have 4 positions with new board members (coming from the respective committees).

The Netherlands Chapter Charter Date : 12/9/94 Chapter Location : Amsterdam, Netherlands Chapter Website : www.mpiweb.nl

Target 20062007

Netherlands

Netherlands

84 Retention AVG 20052006 79.39%

Per month

Total 2006 2007

Expected total YTD

Total year end membership projection

7 Target 20062007

63

84

233

Current membership total

233

Actual year end membership total achieved 06/07

Year end numbers 05/06

233

200

Jun 75%

85,43%

85,15%

5/18/2009 4

Resources The Netherlands Chapter has a history of being financially sound. To begin with, the owner’s equity is roughly € 30.000 and as per July 1 2007 we have € 24.000 on our bank account (Rabobank 31.35.76.108). Our Chapter resources consist of funding, time & talent of our volunteers and MPI resources. Funding: Our chapter has a total of € 67.000,-- , to fund chapter activities this year (See appendix A for the budget). Time & talent: Our chapter has 11 board volunteers, who, in total, can devote an average 2 hour per week* to our Chapter. We have a structure of 19 committee volunteers (Educational 8 volunteers, Membership 5 volunteers, Educational 6 volunteers) who, in total, can devote an average 1 hour per week* to our Chapter. Next to the volunteers we have chosen for a paid secretary in our chapter that we can utilize as both a back and front office. In this way we have an extra 8 hours per week* devoted to our Chapter in addition to the above mentioned number of hours. *: based on 42 weeks per year the total of man/woman-hours is 11x2x42 + 19x1x42 + 1x8x52 = 2138 hours) MPI Resources: Our chapter will make full use of the tools and assistance* provided by headquarters.

Organization and management The Board of Directors shall be composed of planner and supplier members. The chapter may use the best effort to maintain balanced ratio. Effective with the installation of chapter boards for the 2007-2008 fiscal year, the following positions constitute the minimum requirement for chapter board structure: President President-Elect Immediate Past President VP Membership VP Education VP Finance VP Communications

: planner : not applicable yet : supplier : supplier : planner : planner : supplier

Any additional board (and committee) positions will be at the full discretion of the chapter. Other board and committee positions that are in place in this chapter are: VP Administration Director of Community Outreach Director of Monthly Programs Director of Publications Director of Educationals Director of PR and Marketing Director of Sponsoring

: planner :::: planner : supplier : planner

(= Director of Education and PD) (= Director of Strategic Alliances)

5/18/2009 5

Director of Recognition and Awards Director of NL Conference Paid staff

:: planner (= Director of Special Events) : external secretariat office

Lisiting of all Board members: See Appendix E Listing of all Committee members: See Appendix F

Products and services MPI offers its members a wide range of products and services. In addition to the general MPI services (such as member solutions, research, educational conferences, magazine, website, newsletter) and tools (Skills Assessment, Resource Centre and CultureActive tool) the Netherlands Chapter offers: - Education - 6 educationals per year, general assembly with speaker and our annual 'NL-Conference' - Networking opportunities during chapter and industry events - A chapter website and in 2007-2008 an email newsletter will be re-instated - Member support through a paid administration - MPI Netherlands is also present at most industry events and strives to provide benefits and discounts for its members.

Market analyses The Industry (economy, trends): Our chapter is particularly affected by: • An upmarket trend as far as the economy is concerned nationally • Increased international competition & pressure on Dutch destinations & city marketing organisations • Increased pressures on members to devide attention • Strong Euro versus foreign currencies The local industry: Our chapter is particularly affected by: • Traffic congestion • Focus on the Randstad area as main economic hub • Attention for development in secondary / feeder cities • Increased business reasoning and focus on performance and productivity • Aversion to too much international influence • Tendency to focus on Dutch Market place and domestic issues Market analyses/ who are our potential members MPI members in The Netherlands are typically from: • corporations (event managers, meeting managers, meeting procurement professionals) • associations (meeting planners, organisers) • government (meeting officials, organisers) • independent meeting planner organisation (PCO’s, DMC’s, AMC’s, Travel and Meeting management organisations) • suppliers (venues, hotels, av-companies, meeting services, support services) 5/18/2009 6

Competitor analyses • Genootschap van Event Managers (100 members, planner only), national association o Specifically this association overlaps with MPI on the planner side as it is focused on membership and services to Corporate Event Managers • HSMAI (750 + members), national chapter of international association o Predominantly supplier oriented (s&m professionals), competes with MPI through highly appreciated educational sessions • Centrum voor Live Communicatie (CLC 250 members Industry/Trade Association), national association o As trade association completely different services are provided, but on educational content members (suppliers and independent organiser companies) will have a choice. MPI should consider teaming up incidentally on educational content • SITE (100+ members), national chapter of international association o Focusses mostly on incentives and is not perceived as real competition for mpi Competitive advantages 1. Membership value through exclusive tools (Self assessment, CultureActive Tool) 2. Most international and comprehensive network 3. Open structure with peer-peer assistance and knowledge bank 4. Exceptional educational experiences and offerings 5. Rewarding closeknit network of MPI minded professionals 6. Preferred buying experience from MPI member to MPI member and from non member to MPI member.

Strategy and plans MPI’s 2007 – 2009 Strategic Imperatives: • Build a Great Organization • • •

– Create a remarkable culture and structure Evolve from Association to Global Community – Deploy programs, knowledge platforms and brand architecture to align with vision Reinvent Business Relationship with Chapters – Invest in chapters to create channel partnerships around community results Elevate the Member Conversation and Experience – Elevate programs and services to a higher level of experience and business return

Objectives Objective 1 – Create professional development pathways and resources that enable members to evolve their careers toward positions or perspectives of strategic understanding and influence Objective 2 – Aggressively pursue opportunities to influence executives about the value meetings bring to their organizations. Objective 3 – Intensify business opportunities for supplier members. 5/18/2009 7

Operating plan

Membership Plan (Nico Meyer) Objectives

How to get there

Target Date

Budget

Measurement Criteria

Lead Contact

Expected Outcome

5/18/2009 8

Membership – Exceed a net membership of 300 by July 1st 2008

90% Retention of excisting membership

Create and implement ‘prospect contact plan’ for potential members, with thorough contact and follow-up steps to ensure that conversion from suspect to prospect and to member is conducted optimally

January 2008

Tba

- Conversion rate from prospect to member - MPI member statistics - drop rate

VP Membership + committee

- Improve conversion into member-ship - Drop rate after first 2 years reduced by 25%

Recruit new members in areas where MPI Netherlands is not yet represented well, both by member type and geographically

Actions deployed in Q1&2 2008, result to be expected by Q4 2008

Tba

- MPI member statistics for chapter

VP Membership + committee

Grow member-ship to exceed 300 net by July 1st 2008

Throughout the year Results per July 1st 2008

€ 500 – € 8.500 (amounts depends on whether European Council Marketing Grant is provided

VP Membership + committee

90% retention

Plan ready by Q4/07. Exit interviews implemented in Q1/08

Tba

- # attendees to informationse ssions - Evaluation of sessions - Needs Assessment - MPI member reports # of members cancelling

December 1st 2007

Tba

We strive for a 60%+ return on the survey

VP Membership + committee

Focus on transparacy and added value of member benefits (both general and chapter specific) Create transparancy of member benefits and show added value of membership by special printed materials in Dutch, informational sessions, emailings, personal visits en dedicated sessions during NL Conference Focus on new members (0-2 years) with intensive ‘contact-plan’ in order to prevent drop-outs + conduct exit interview with every member that leaves Conduct needs assessment among membership to determine areas where chapter is strong and where improvement is needed. Also provides valuable information on topics/education etc

Targets by MPI International Target by MPI Netherlands

Recruitment goal 2006-2007 84 84

Recruitment goal 2007-2008 98 65

Per month 2007-2008 8 5

VP Membership + committee

- 60% response

Retention goal 2007-2008 78% 90%

Education Plan 5/18/2009 9

(Nicolette van Erven, Caroline van Egmond, Jochem Treu) Objectives Meet and exceed the quality of the present professional education levels

How to get there • •

•

alliance with speakers platform Install a Think thank (of meeting professionals ) To organize educational tracks in multiple levels or segments

Target Date Alliance = October 2007 Think Tank Q4 2007 Multiple levels in educationals by Q1 2008

Budget € 6.000

Measurement Criteria Quality benchmark on member experience at educationals = Report card level figure = 8 out of 10

Lead Contact Nicolette van Erven

Expected Outcome

Lead Contact

Expected Outcome

Target and deadlines for actions listed above to be determined and communicate d to board by Q3 2007 in Business plan format

Educational planning: See Appendix B

Communications Plan (Jeroen Sirag & Michiel Middendorf) Objectives

How to get there

Target Date

Meet & Exceed international communications developments on a local level

Keep up to date with objectives from Dallas / Luxembourg -> synergi. Create ‘out of the box’ ideas to communicate new theme ‘Meet & Exceed’.

Target and deadlines for actions listed below to be determined and communicated to board by Q3 2007 in Business plan format

Allign website mpiweb.nl with mpiweb.org

Reserve specific ‘web budget’ in order to keep up to date with MPI

Budget

Measurement Criteria

5/18/2009 10

MPI most present association in Dutch media

Leading authority and knowledge leader

Innovation in internal and external communication

Attract new sponsors

brand standards. Re-connect with web peers from Dallas / Luxembourg. Content Management. Alligment with preferred media partners. Become leading authority and knowledge leader. Establish a ‘great’ and strong relationship with key media influencers. Content Management. Alligment with sprekersplatform in order to secure quality of speakers educationals. Research into new possibilities and opportunities e.g. second life. Explore creative ideas. Keep up to date with trends. Adopt new sponsor by boardmember. Build MPI to ‘A’ status brand. Translate sponsor opportunities (MPI tools etc.) in a clear and efficient way.

Detailed programme will follow it the forthcoming months.

Finance & Sponsorship Plan (Max Schreuder & Jarno de Boer) Objectives

How to get there

Increase number of new sponsors

Professionalize committee, account management by all board members, and just contact potential sponsors, invite potential sponsors for

Target Date Set up sept 08 Ongoing process

Budget Appr.10% of income on sponsoring

Measurement Criteria Number of new sponsors

Lead Contact JdB

5/18/2009 11

Expected Outcome Increase in cash sponsoring and better relation to guarantee a high level of

High retention in current sponsors

Hire external sponsor company

a drink/lunch before educational or activities Account management sponsor committee assign board member to individual sponsor & involve in account management task. sponsor lunch If granted by MPI EMEA

retention in the future End of august 08

€ 500,-

5 out of 6 current sponsors //List of sponsors and account team by Q3 2007

Chapter Grant MPI (5000 euro)

JdB

JdB.Board

Increase sponsor income

Leadership Plan (Ruud Janssen, president-elect & Chris Lindeboom) Objectives

How to get there

Target Date April 08

Budget

Measurement Criteria Suitable candidate

Lead Contact CL

Expected Outcome President for 2009-2011

Board members and or election by nomination committee Tender or contract extension

Ensure preparation of leadership for president elect position per April 08 Check suitable chapter leaders in committees

Start nomination committee per january 08

Visit committees and involve committee chairs in evaluation

January 08

Personal visit committee meetings throughout year by RJ & CL

RJ/CL

Evaluate performance and training of Paid Secretariat Monitor Board Performance

Quarterly evaluation of Secretariat

1 October 2007

Member & board member satisfaction rating Report card figure Board Monitor

RJ/PO

Develop Board BiTbc RJ Benchmark Monitor online for bi- monthly tool for board monthly check and performance reporting In case of paid administrator in the chapter, don’t forget to plan for training and development for this person.

Administration Plan (Patricia Oosterhof VP Administration & Monique Hak, Paid secretariat) 5/18/2009 12

Objectives To establish a professional back and front office

How to get there

Target Date As per direct

Budget

Measurement Criteria Fee versus delivery/performance

Lead Contact PO

Improved balance in secretariat contract to service membership adequately

January 2008

12500-16350

More hours (read money available) for paid secretariat. Actual hours: 8 Preffered hours: 12 at least

PO/ MS

VP Admin is process manager of board issues

August 2007

Decrease of 4000 of Burg & de Raadt and increase of secretariat for finance handling

Milestones of reporting & project delivery

PO/RJ

Integrated financial administration for MPI NL and MPI Conference NL

January 2008

Tbc

Debt ratio and term, efficienty and improvement in tracking and administrative support

PO/MS

Automatic renewal membership

October 2007

Collaboration tool boardmembers (Central Desktop Mindmapping eg)

September Central 2007 Desktop : € 873 per year Mindmanage r € 3000 one off

Managing paid secretariat

Innovate website (more information)

PO/MvB

October 2007

RJ

MPI International to create satelite site for local website

JS/PO

5/18/2009 13

Expected Outcome

Financials In the frame work of this strategic plan we ask you to establishing a budget: A budget is a description of the monetary requirements to accomplish goals and objectives and the expected income from chapter activities. Process of establishing a budget: - Board of directors determines chapter goals (actie Board) - Committees establish their objectives for the year (actie committees) - Committees submit expected income and expense relating to objectives - Budget and Finance committee (or VP of Finance) reviews all submissions and prepares a complete chapter budget - Budget and finance committee presents proposed budget with recommendations for revision of committee budgets - Board of directors approves budget ( Action Board meeting September) - Budget and finance committee periodically reviews the budget and income and expenses. Revisions in the budget should be made on a timely basis (actie Max 1x per kwartaal & report in board) - At the end of the year a communication of the Chapter’s financial situation should be given to all board members (actie Max & Chris voor 2006-2007, actie Max & Ruud 2007-2008, 2008-2009) Next to this the MPI bylaws require the following financial statements to be created and reported back (All three reports are due to MPI on or before the first working day in October): (Actie MAX) - Balance sheet - Statement of Income and Expense - Audit (review) of Chapter Finances and audit statement See appendix C for sample budgets (both committee budgets and chapter budgets) and samples of the financial statement documents.

5/18/2009 14

Risk Analysis SWOT – Strenghts, Weaknesses, Opportunities and Threaths

5/18/2009 15

Limiting factors Critical success factors 1. Team work within the Board based on the DORIS model (Duidelijkheid, Openheid, Respect, Integriteit, Samenwerking) (oftwel the CORIC model Clarity, Openess, Repect, Integrity, Cooperation) 2. Accept a task only if we fully understand it and ask for help or support when that is required to fullfil the task within the deadline and expectation of the commitment. 3. Something is good when we achieve the results we have set out to reach 4. Quality is only quality and relevant when it leads to more satisfied and more members. 5. Speak -> Speak out -> Discuss -> Agree -> Adress // Spreken -> uitspreken -> bespreken -> afspreken -> aanspreken

5/18/2009 16

Monitoring and Evaluation Tools (Actie Chris/Ruud nav sessie Board retreat olv Paul) To ensure that we accomplish our plans and remain committed to our objectives, we will: 1. Board Monitor to monitor board member interaction, satisfaction and effectivity 2. Team work within the Board based on the DORIS model (Duidelijkheid, Openheid, Respect, Integriteit, Samenwerking) (oftwel the CORIC model Clarity, Openess, Repect, Integrity, Cooperation) 3. Accept a task only if we fully understand it and ask for help or support when that is required to fullfil the task within the deadline and expectation of the commitment. 4. Something is good when we achieve the results we have set out to reach 5. Quality is only quality and relevant when it leads to more satisfied and more members. 6. Speak -> Speak out -> Discuss -> Agree -> Adress // Spreken -> uitspreken -> bespreken -> afspreken -> aanspreken

5/18/2009 17

Appendix A CONCEPT Budget MPI The Netherlands 2007/2008 Description 1. General

Expenses

Board expenses

0

Stationary

0

Secretarial expenses

0

Accountant + Financial administration

0

Bank costs

0

Membership chamber of commerce

0

Board retreat

0

Sub total General

0

Income

Saldo

1.750,0

00-

750,0

00-

16.350,0

00-

1.500,0

00-

100,0

00-

50,0

00-

1.500,0

00-

22.000,0

-

00-

1.750, 750, 16.350, 1.500, 100, 50, 1.500, 22.000,

2. Educationals & Social Events Committee costs

0

Presents

0

Educationals

0

NL Conference *

0

Sub total Educationals & Social events

0

3. Communications

00-

500,0 6.000,0 33.000,0 40.000,0

006.000, 00 33.000, 00 39.000, 00

0

Hosting and domain costs website

0

Upgrade website

0

Sponsor packages

00-

Internet advertising 0

00-

2.500,0 7.000, 4.000,0

500,

1.000,

500, 00-

1.000,0

-

500,

-

500,0

Committee costs

Sub total Communications

500,0

00

500,

00

0000

2.500, 7.000, 500,

00 7.500,

00

1.000,

3.500, 00

4. Membership

5/18/2009 18

Committee costs

0

Recruitment costs

0

Sub total Membership

0

500,0 500,0

Rebates MPI Europe MPI's equity (EV) Unforseen

-

Sub total Various

67.000,0

TOTAL

0

500,

00-

1.000,0

5. Various

500,

00-

-

17.500, 00 3.000, 00 20.500, 00 67.000, 00

1.000,

00-

17.500, 00

3.000,

00 20.500, 00 -

* see separate budget

CONCEPT Budget NL Conference 2008 Description 1. General Board expenses Accountant + financial admin Membership Chamber Secretarial costs + postage Subtotaal General

Expenses 500, 00 00 00 00

1.000, 50, 2.450, 4.000,

00

2. Speakers Dagvoorzitter en sprekers Subtotaal Sprekers

6.000, 00

6.000,

00

Income 1. Registration fees Members

5000,00

non-members

3000,00

students

-

early birds Subtotal 2. Sponsorships Hoofdsponsor / partner cash bijdrage Subsponsors / Tabletops cash bijdrage Subtotal

14000,00 22.000, 00 7.500, 00

3.500, 00 11.000, 00

3. Communications Huisstijl ontwikkeling Vooraankondigingen (3 x teaser) Publiciteit en advertenties

750, 00 00

1.500, 8.000,

5/18/2009 19

00 Drukwerk Fotograaf

00 00

750, 500,

Subtotaal Communications

2.500, 00 14.000, 00

4. Ledenwerving Actie voor potentiële planners

00

Aanpassing website

new member breakfast Subtotaal Ledenwerving

500,

00

500,

5. Suplliers Venue Registration Banqueting AV techniek Hotelrooms Hostes bureau Subtotaal suppliers

00

4.000,

00 00 00

1.000, 1.000, 6.000,

6. Various Decoration Unforseen Subtotal various TOTAL costs

00 00 00

1.500, 1.000, 2.500,

33.000, 00

TOTAL income

33.000, 00

5/18/2009 20

Appendix B

Planning Educationals 2007-2008 Subject/The me

Venue

Speaker

Date

Responsible

ALV 2007 Dare to change the theme…

RAI Strand Zuid

Annual Meeting, followed by a speaker, sports and bbq

August 24

Benjamin Nicolette

Movernpick hotel

Frank Wouters

Educational, Meet the Marketing Guru and exceed your orginal expectations End of year or New Years meeting

Amstel Intercontine ntal

18 Nov 07

18 January 2008

Ingmar Sloothaak

Caroline van Egmond

tbc NL Conference Meet & Exceed! Educational

Jaarbeurs Utrecht

February

Task Force NL Conference

9 April //Session as part of the educational program of the trade fair “Evenement”

Caroline van Egmond

tbc Educational

5 June

Caroline van Egmond

29 August

Caroline van Egmond

tbc ALV2008

5/18/2009 21

5/18/2009 22

Listing of all Board members Appendix E COMMITTEE NAME

FIRST NAME

LAST NAME

ADDRESS LINE 1

CITY

ZIP CODE

DAY PHONE NUMBER

FAX NUMBER

EMAIL

President

Ruud

Janssen

PO Box 302

Lindeboom

Generaal Eisenhowerplein 1

+3120 5040 225 +3170 4141510

[email protected]

Chris

NL-1000 AH NL-2288 AE

+31 20 5040264

Immediate Past President

Amsterda m Rijswijk

Vice President Administration

Patricia

OosterhofSanders

Koninginnegracht 43

The Hague

NL-2514 AD

+31 70 3107979

+3170 3622174

[email protected]

Vice President Finance

Max

Schreuder

Van Marumstraat 9

Amsterda m

NL-1098 RN

+31 655374774

Vice President Education

Nicolette

Van Erven

P.O. Box 77

Harmelen

NL-3480 DB

+31348 443251

+3134 8446920

[email protected]

Vice President Membership

Nico

Meyer

W. Klooshove 20

Nieuwege in

NL3438PP

+3130 6300688

+3130 6300117

[email protected]

Vice President Communications

Jeroen

Sirag

Museumplein 9

Amsterda m

NL-1071 DJ

+3120 3052255

+3120 3052613

[email protected]

Director Public Relations

Michiel

Middendorf

Churchillplein 10

Den Haag

NL-2517 JW

+3170 3066206

+3170 3557299

m.middendorf@worldforumcc .com

Director Marketing

Michiel

Middendorf

Churchillplein 10

Den Haag

NL-2517 JW

+3170 3066206

+3170 3557299

m.middendorf@worldforumcc .com

Director of Educationals (Director of Educations & PD) Director of Sponsoring (Director of Strategic Alliances) Director of NL Conference (Director of Special Events)

Caroline

Van Egmond

A.J. Ernststraat 55

Amsterda m

NL 1083 GR

+3120 3010 334

+3120 3010338

[email protected]

Jarno

de Boer

P.O. Box 83005

Amsterda m

NL-1080 AA

+3120 679 3218

Jochem

Treu

Postbus 113

Geldrop

NL-5611 KE

+3140 2852212

+3140 2851966

[email protected]

Paid Staff

Monique

Hak

Rijnsburgerweg 159

Leiden

NL-2334 BP

+3171 5191094

+3171 5175835

[email protected]

5/18/2009

+31 70 4141500

[email protected] m

[email protected] m

[email protected]

23

Listing of all Committee members Appendix F MPI Netherlands Membership Committee 2007-2008 COMMITTE FIRS LAST COMPANY ADDRESS E NAME T NAME LINE 1 NAM E

CITY

ZIP DAY CODE PHONE NUMBER

FAX NUMBER

EMAIL

Nieuwegein

3438 PP 3067 GG

030 - 6300 688 020 5603725

030 - 6300 117 020 - 5603725

[email protected]

VP Membership

Nico

Meyer

Qmatters

W. Klooshove 20

member (past VP)

Esther

Van der Meer

BCD meetings & incentives

Watermanweg 42 Rotterdam

member (will leave Sept 07)

Ingrid

Tuinstra

Global Event Management

Jachtwerf 26

Zoetermeer

2725 DP

079 3437381

084 - 2203384

[email protected]

member

Anne

De Haas

Kessler Park 1

Rijswijk

2288 GS

070 4474544

070 - 4475486

[email protected]

member

Brenda

van Oel

Shell Exploration & Production Amsterdam Marriott Hotel

Stadhouderskade Amsterdam 12

1054 ES

020 6075572

020 - 6075567

[email protected]

member

Marije

Hooijer

NH Conference Centres

Langelaan 3

2211 XT

0252 378430

0252 - 378891

[email protected]

member

Simon e

Geerts

Evoluon World Class Conference Centre

Noord Brabantlaan 1A

NL5652 LA

040 -2504611

040-2504676

[email protected]

member

Liesbet Van h Heining en

Disneyland Resort Paris Business Solutions

31237993512

[email protected]

Gijs

Helmsbrisco Int

31877841176

[email protected]

Member

Verbeek

Taurusavenue 9

Schoterstraat 33

Noordwijkerho ut Eindhoven

Hoofddorp

Haarlem

MPI Netherlands Communications Committee 2007-2008 COMMITTE FIRS LAST NAME COMPANY ADDRESS LINE 1 E NAME T NAM E Vice President Communicatio ns

5/18/2009

Jeroen

Sirag

Stage Entertainment

NL-

2132 LS

Museumplein 9

2010 HH

31237993443

31235458509

CITY

ZIP DAY CODE PHONE NUMBE R

Amsterda m

NL1071 DJ

[email protected]

FAX NUMBER

+3120 305 +3120 2255 3052613

EMAIL

[email protected]

24

Director of Sponsoring

Jarno

de Boer

ICS International

P.O. Box 83005

Amsterda m

Director of Marketing & Communicatio ns Member PR

Michiel

Middendorf

World Forum Convention Centre

Churchillplein 10

Den Haag

Nancy

Uitdewilligen

member

Martijn

Reinhold

Starwood Hotels Schipholboulevard 101 Amsterdam De Postbus 23213 congresorganisa tie van het AMC

NL1080 AA NL2517 JW

+3120 679 3218 +3170 3066206

[email protected] +3170 3557299

[email protected]

Schiphol Airport

NL+ 31 20 316 + 31 20 316 1118BG 4320 4316

[email protected]

Amsterda m

NL 1100 DS

[email protected]

+ 31 20566864 5

31206963228

member

MPI Netherlands Educationals Committee 2007-2008 COMMITTE FIRST LAST COMPANY ADDRESS E NAME NAME NAME LINE 1

CITY

ZIP DAY CODE PHONE NUMBER

FAX NUMBER EMAIL

P.O. Box 77

Harmelen

NL3480 DB NL 1083 GR NL5611 KE

+31348 443251

+3134 8446920

[email protected]

+3120 3010 334

+3120 3010338

[email protected]

+3140 2852212

+3140 2851966

[email protected]

Vice President Education

Nicolett e

Van Erven

Director of Educationals

Caroline

Van Egmond

Koninklijk NIVRA

A.J. Ernststraat 55

Amsterdam

Director of NL Conference

Jochem

Treu

Mediscon

Postbus 113

Geldrop

member

Jo-Ann

Venema

Bilderberg Hotels

Vaalsbroek 1

Vaalsbroek

member

Edwin

Leenheer

Hotel Theater Figi

Het Rond 2

Zeist

member

Margree t

Lubbinge

Postbus 448

Amersfoort

member

Benjami Rochet n Sven Boelhouwer

GT Hotels, Inns & Resorts NH Hoteles

Po Box 619

Hilversum

The Hague Convention

P.O. Box 85456

member

5/18/2009

The Hague

[email protected] NL+31433089314 + 31 433089389 6291NH [email protected] NL-3701 +31 306927578 HS NL-3800 +31 332544800 + 31 023 566 28 27 [email protected] AK Krijgt nieuw adres, nog niet bekend.

NL1200 AP NL2508 CD

+31 70 361 88 49

+31 70 361 54 59

[email protected]

25

Bureau member

Member Member

5/18/2009

Ingmar

René Peter

Sloothaak

Vlieger Boogaard

Moevenpick Hotel Amsterdam City Centre Guideline Meetings & Incentives Cygnea

Piet Heinkade 11

Wembleylaan 22

Amsterdam

NL-

1019 BR Amsterdam

NL-1098 +31 20

WG Copikerhof 18

+3120418181

+31847376023

[email protected]

9 31 206635391

[email protected]

31 182 32 0127

P. [email protected]

6920087

Schoonhoven NL-2817 +31 182 321 PV 0126

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