DAFTAR ISI
KATA PENGANTAR …………………………………………………………
i
DAFTAR ISI …………………………………………………………………..
ii
BAB I PENDAHULUAN A. Latar Belakang …………………………………………………………
1
B. Rumusan Masalah ……………………………………………………...
3
C. Tujuan Penulisan ……………………………………………………….
3
D. Waktu…............... ………………………………………………………
4
E. Teknik Pengumpulan Data …………………………………………….
4
F. Sistemika Penulisan..........………………………………………………. 5
BAB II TINJAUAN TEORI A. Konsep Kepemimpinan..........................................................................
6
B. Konsep Manajemen................................................................................
9
C. Konsep Analisis SWOT.........................................................................
19
D. Konsep Fishbone....................................................................................
20
E. Konsep Perhitungan BOR dan LOS dan Penetapan Jumlah Tenaga Keperawatan..............................................................................
23
F. Orientasi Pasien Baru..............................................................................
25
BAB III KAJIAN SITUASI RUANG RAWAT FIRDAUS A. Profil Rumah Sakit Angkatan Udara dr. M . Salamun Bandung..........
32
B. Kajian Analisis SWOT.........................................................................
34
C. Matriks Strategi....................................................................................
35
D. Matriks IFE..........................................................................................
38
E. Matriks EFE.........................................................................................
40
F. Diagram Cartesius Analisa SWOT......................................................
42
G. Identifikasi masalah.............................................................................
42
H. Penghitungan Skor Prioritas Masalah..................................................
43
I. Prioritas Masalah.................................................................................
43
J. Analisis Fishbone................................................................................
44
K. Planning of Action (POA)...................................................................
45
BAB IV IMPLEMENTASI DAN HASIL A. Konsep Dasar .......................................................................................
46
B. Implementasi.......................................................................................
47
C. Evaluasi...............................................................................................
50
D. Rencana Tindak Lanjut.......................................................................
52
BAB V SIMPULAN DAN SARAN A. Simpulan.............................................................................................
53
B. Saran...................................................................................................
53
DAFTAR PUSTAKA LAMPIRAN