William Edwards Deming
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- Words: 336
- Pages: 10
(October 14, 1900 – December 20, 1993)
WE HAVE LEARNED TO LIVE IN A WORLD OF MISTAKES & DEFECTIVE PRODUCTS AS IF THEY WERE NECESSARY TO LIFE. IT IS TIME TO ADOPT A NEW PHILOSOPHY IN AMERICA.
Dr. W.EDWARDS DEMING IS KNOWN AS FATHER OF JAPANESE POST-WAR INDUSTRIAL REVIVAL & REGARDED BY MANY AS LEADING QUALITY GURU IN UNITED STATES.JAPANESE SCIENTISTS & ENGINEERS NAMED THE FAMED DEMING PRIZE AFTER HIM.IT IS BESTOWED ON ORGANISATIONS THAT APPLY & ACHIEVE STRINGENT QUALITY PERFORMANCE CRITERIA.TRAINED AS A STATISTICIAN, HIS EXPERTISE WAS USED DURING THE WORLD WAR II TO ASSIST USA IN ITS EFFORTS TO IMPROVE QUALITY OF WAR MATERIALS.
Act
Plan
Check
Do
Improve Quality Costs decrease because of less rework, fewer mistakes, fewer delays and snags, and better use of time and material Productivity improves
Capture the market with better quality and lower price Stay in business Provide jobs and more jobs
Dr. DEMING’S BUSINESS PHILOSOPHY
DEMING’S BUSINESS PHILOSOPHY IS SUMMARISED IN HIS FAMOUS ’14 POINTS’.
1. 2.
Create constancy of purpose for continual improvement of product and services. Learn and adopt the new philosophy for economic stability.
3.
Understand the purpose of inspection
4. 5.
Stop awarding business based on price tag alone Improve consistency and forever the system of production. Institute training on the job. Adopt and institute modern methods.
6. 7.
8. Drive out fear, create trust and create a climate for innovation. 9. Breakdown barriers between departments and individuals. 10. Eliminate use of slogans, posters and exhortations for the workforce.
11. Eliminate numerical quotas for the workforce.
12. Remove barriers that rob people’s pride of workmanship 13. Encourage education and self improvement for everyone. 14. Take action to ensure top managements permanent commitment to accomplish the transformation.
1. 2. 3. 4. 5. 6.
7.
Lack of constancy of purpose. Emphasis on short-term profits. Over reliance on performance appraisals. Mobility of management. Over emphasis on visible figures. Excessive medical costs for employee health care. Excessive costs of warranty and legal costs.
-By Tata Reddy Ch.
WE HAVE LEARNED TO LIVE IN A WORLD OF MISTAKES & DEFECTIVE PRODUCTS AS IF THEY WERE NECESSARY TO LIFE. IT IS TIME TO ADOPT A NEW PHILOSOPHY IN AMERICA.
Dr. W.EDWARDS DEMING IS KNOWN AS FATHER OF JAPANESE POST-WAR INDUSTRIAL REVIVAL & REGARDED BY MANY AS LEADING QUALITY GURU IN UNITED STATES.JAPANESE SCIENTISTS & ENGINEERS NAMED THE FAMED DEMING PRIZE AFTER HIM.IT IS BESTOWED ON ORGANISATIONS THAT APPLY & ACHIEVE STRINGENT QUALITY PERFORMANCE CRITERIA.TRAINED AS A STATISTICIAN, HIS EXPERTISE WAS USED DURING THE WORLD WAR II TO ASSIST USA IN ITS EFFORTS TO IMPROVE QUALITY OF WAR MATERIALS.
Act
Plan
Check
Do
Improve Quality Costs decrease because of less rework, fewer mistakes, fewer delays and snags, and better use of time and material Productivity improves
Capture the market with better quality and lower price Stay in business Provide jobs and more jobs
Dr. DEMING’S BUSINESS PHILOSOPHY
DEMING’S BUSINESS PHILOSOPHY IS SUMMARISED IN HIS FAMOUS ’14 POINTS’.
1. 2.
Create constancy of purpose for continual improvement of product and services. Learn and adopt the new philosophy for economic stability.
3.
Understand the purpose of inspection
4. 5.
Stop awarding business based on price tag alone Improve consistency and forever the system of production. Institute training on the job. Adopt and institute modern methods.
6. 7.
8. Drive out fear, create trust and create a climate for innovation. 9. Breakdown barriers between departments and individuals. 10. Eliminate use of slogans, posters and exhortations for the workforce.
11. Eliminate numerical quotas for the workforce.
12. Remove barriers that rob people’s pride of workmanship 13. Encourage education and self improvement for everyone. 14. Take action to ensure top managements permanent commitment to accomplish the transformation.
1. 2. 3. 4. 5. 6.
7.
Lack of constancy of purpose. Emphasis on short-term profits. Over reliance on performance appraisals. Mobility of management. Over emphasis on visible figures. Excessive medical costs for employee health care. Excessive costs of warranty and legal costs.
-By Tata Reddy Ch.
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