What Is Reproductive Health Operations Research? FRONTIERS in Reproductive Health Program 2008
Operations Research for Managers of Reproductive Health Programs © 2008 The Population Council, Inc.
Operations Research (OR) is the study of factors under the control of program managers.
OR uses research techniques to help choose among alternative uses of resources to meet specified program objectives.
Operations Research for Managers of Reproductive Health Programs © 2008 The Population Council, Inc.
Research Focus
Factors controlled by managers Outcomes desired by managers and clients Independent variables: manipulated by managers Dependent variables: program outcomes
Operations Research for Managers of Reproductive Health Programs © 2008 The Population Council, Inc.
OR Supports EvidenceBased Programs • Supports decisions with empirical evidence
• Arrives at “best practices” by comparison • Tests service delivery innovations
Operations Research for Managers of Reproductive Health Programs © 2008 The Population Council, Inc.
Programs are the Substance of OR Health programs are organized activities that seek to promote the health and well-being of communities or populations.
Operations Research for Managers of Reproductive Health Programs © 2008 The Population Council, Inc.
Program Objectives
Access: Availability of services geographically, economically, administratively Efficiency: Maximization of outcomes at a given resource level Quality: Appropriateness and competency of services Impact: Improvements in health
Operations Research for Managers of Reproductive Health Programs © 2008 The Population Council, Inc.
Programs Produce • Outputs: Program services • Outcomes: Client behaviors • Impacts: Improvements in health status
Operations Research for Managers of Reproductive Health Programs © 2008 The Population Council, Inc.
Managerial Control Factors Under Control Program systems: training, pricing, information, counseling …
Operations Research for Managers of Reproductive Health Programs © 2008 The Population Council, Inc.
Factors Not Under Control Cultural beliefs, location, economic status, religion, education…
OR Access Problem • Program Problem: How to get more adolescents to use reproductive health clinic • Managerial Factors: Price, hours, provider training… • Output: More visits to clinic by adolescents • Outcome: More contraceptive use • Impact: Fewer unwanted pregnancies
Operations Research for Managers of Reproductive Health Programs © 2008 The Population Council, Inc.
Achieve a Specified Outcome The outcome must be determined in advance: –
Lower cost per service – Reduction in C-sections – Decreased HIV incidence – Increased postnatal visits
Operations Research for Managers of Reproductive Health Programs © 2008 The Population Council, Inc.
Research Techniques •
Systematic data collection
•
Diagnostic/formative studies to identify problems
•
Experiments, simulations to choose between alternatives
Operations Research for Managers of Reproductive Health Programs © 2008 The Population Council, Inc.
Diagnostic/Formative Research • Descriptive studies • Done when reason for program problem is unknown or to determine if problem exists • Suggests possible solutions
Operations Research for Managers of Reproductive Health Programs © 2008 The Population Council, Inc.
Intervention Research • • • •
Experiments Factors under manager’s control Tests solutions to program problems Compares alternatives
Operations Research for Managers of Reproductive Health Programs © 2008 The Population Council, Inc.
Evaluation • Usually descriptive and retrospective • Deals with factors under and not under managers’ control • Focus on attainment of project objectives • Can use experiments • Line between OR and evaluation often blurred
Operations Research for Managers of Reproductive Health Programs © 2008 The Population Council, Inc.
OR: Applied to all Service Delivery Modalities • • • • • •
Hospitals Clinics Community Programs Public Programs NGO Programs For-profit Providers
Operations Research for Managers of Reproductive Health Programs © 2008 The Population Council, Inc.
OR Requires Collaboration • Managers: responsible for decision parameters and desired outcome • Researchers: responsible for recommending and implementing research techniques
Operations Research for Managers of Reproductive Health Programs © 2008 The Population Council, Inc.
OR is Not Methodologically Defined Different methods used in OR studies: • Quantitative • Qualitative • Surveys • Experiments • Focus Groups • Simulations
Operations Research for Managers of Reproductive Health Programs © 2008 The Population Council, Inc.
Decision Determines Method • What information is needed to make decision? • When must the decision be made? • How much can we spend? • What precision is needed in data (consequences of wrong decision)
Operations Research for Managers of Reproductive Health Programs © 2008 The Population Council, Inc.
Steps in the OR Process 1. 2. 3. 4. 5.
Identify the problem Generate solutions Test intervention to solve the problem Ensure results are used Disseminate results
Operations Research for Managers of Reproductive Health Programs © 2008 The Population Council, Inc.
OR is successful only if the results are used to make program decisions
Published papers are not valid indicators of OR success
Operations Research for Managers of Reproductive Health Programs © 2008 The Population Council, Inc.