We Are Bank Costumers
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- Words: 455
- Pages: 53
Welcome to the bank
ATM machine.
Banking card and ATM machine.
these people are bank costumers.
I’m a Bank Teller.
He is a Bank Teller.
Bank Teller Bank Customer
Bank Teller
Bank Customer
Deposit Receipt for $60
Bank checks Money
Korean won
US dollars.
Exchange rate for Korean won and US dollars (approximation)
= 1000 won = $ 1.00
= 10, 000 won = $10.00
What is photo ID? Driver’s license
Driver’s license
Passport.
Debit card or banking card.
debit card or banking card.
Transaction 1: Cashing checks
A) Teller: “Good afternoon. May I help you please?”
B) Costumer: “Hi, I’d like to cash this check” (give check to Bank teller)
>>>>
=
A) Teller: “Can I have your bank card please?”
B) Customer: “Ok, here you are.”
>>>>
A) Teller: “Can I have some picture ID too?”
B) Customer: “Is my driver’s license OK? ”
A) Teller: “That’ll be fine. Thanks.”
>>>>
A) Teller: “Here is your ID.”
>>>>
>>>>
A) Teller: “Here is your money.”
>>>>
A) Teller: “May I help anymore?”
B) “No, that’s all thank you”
A) Teller: “Have a nice day.”
B) “You too.”
Transaction 2: Depositing money
>>>
Bank account
B) Teller: “Good afternoon. May I help you please?”
A) Costumer: “Hi, I’d like to deposit this money”
>>>>
Bank Account
B) Teller: “Can I have your bank card please?”
A) Customer: “Ok, here you are.”
>>>>
Bank Account
B) Teller: “Here is your bank card.”
>>>>
B) Teller: “Here is your receipt.”
>>>>
B) Teller: “May I help anymore?”
A) “No, that’s all thank you”
B) Teller: “Have a nice day.”
A) “You too.” Transaction 3: Withdrawing money
<<<<<
Bank account
A) Teller: “Good afternoon. May I help you please?”
Costumer: “Hi, I’d like to withdraw $50.00”
<<<<<
Bank account
Teller: “Can I have your bank card please?”
Customer: “Ok, here you are.”
>>>>
Teller: “Can I have some picture ID too?”
Customer: “Is my driver’s license OK? ”
Teller: “That’ll be fine. Thanks.”
>>>>
Teller: “Here is your ID.”
>>>>
>>>>
Teller: “Here is your money.”
>>>>
Teller: “May I help anymore?”
“No, that’s all thank you”
Teller: “Have a nice day.”
“You too.”
Transaction 4: Change Korean won into US dollar.
Teller: “Good afternoon. May I help you please?”
Costumer: “Hi, I’d like to change this money to US dollars”
>>>>
Teller: “Can I have your bankcard please?”
Customer: “Ok, here you are.”
>>>>
Teller: “Can I have some picture ID too?”
Customer: “Is my driver’s license OK? ”
Teller: “I need your passport please.”
>>>>
Teller: “Here is your ID.”
>>>>
>>>>
Teller: “Here is your money.”
>>>>
Teller: “May I help anymore?”
“No, that’s all thank you”
Teller: “Have a nice day.”
“You too.”
ATM machine.
Banking card and ATM machine.
these people are bank costumers.
I’m a Bank Teller.
He is a Bank Teller.
Bank Teller Bank Customer
Bank Teller
Bank Customer
Deposit Receipt for $60
Bank checks Money
Korean won
US dollars.
Exchange rate for Korean won and US dollars (approximation)
= 1000 won = $ 1.00
= 10, 000 won = $10.00
What is photo ID? Driver’s license
Driver’s license
Passport.
Debit card or banking card.
debit card or banking card.
Transaction 1: Cashing checks
A) Teller: “Good afternoon. May I help you please?”
B) Costumer: “Hi, I’d like to cash this check” (give check to Bank teller)
>>>>
=
A) Teller: “Can I have your bank card please?”
B) Customer: “Ok, here you are.”
>>>>
A) Teller: “Can I have some picture ID too?”
B) Customer: “Is my driver’s license OK? ”
A) Teller: “That’ll be fine. Thanks.”
>>>>
A) Teller: “Here is your ID.”
>>>>
>>>>
A) Teller: “Here is your money.”
>>>>
A) Teller: “May I help anymore?”
B) “No, that’s all thank you”
A) Teller: “Have a nice day.”
B) “You too.”
Transaction 2: Depositing money
>>>
Bank account
B) Teller: “Good afternoon. May I help you please?”
A) Costumer: “Hi, I’d like to deposit this money”
>>>>
Bank Account
B) Teller: “Can I have your bank card please?”
A) Customer: “Ok, here you are.”
>>>>
Bank Account
B) Teller: “Here is your bank card.”
>>>>
B) Teller: “Here is your receipt.”
>>>>
B) Teller: “May I help anymore?”
A) “No, that’s all thank you”
B) Teller: “Have a nice day.”
A) “You too.” Transaction 3: Withdrawing money
<<<<<
Bank account
A) Teller: “Good afternoon. May I help you please?”
Costumer: “Hi, I’d like to withdraw $50.00”
<<<<<
Bank account
Teller: “Can I have your bank card please?”
Customer: “Ok, here you are.”
>>>>
Teller: “Can I have some picture ID too?”
Customer: “Is my driver’s license OK? ”
Teller: “That’ll be fine. Thanks.”
>>>>
Teller: “Here is your ID.”
>>>>
>>>>
Teller: “Here is your money.”
>>>>
Teller: “May I help anymore?”
“No, that’s all thank you”
Teller: “Have a nice day.”
“You too.”
Transaction 4: Change Korean won into US dollar.
Teller: “Good afternoon. May I help you please?”
Costumer: “Hi, I’d like to change this money to US dollars”
>>>>
Teller: “Can I have your bankcard please?”
Customer: “Ok, here you are.”
>>>>
Teller: “Can I have some picture ID too?”
Customer: “Is my driver’s license OK? ”
Teller: “I need your passport please.”
>>>>
Teller: “Here is your ID.”
>>>>
>>>>
Teller: “Here is your money.”
>>>>
Teller: “May I help anymore?”
“No, that’s all thank you”
Teller: “Have a nice day.”
“You too.”
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