Water Only Flows Downhill

  • May 2020
  • PDF

This document was uploaded by user and they confirmed that they have the permission to share it. If you are author or own the copyright of this book, please report to us by using this DMCA report form. Report DMCA


Overview

Download & View Water Only Flows Downhill as PDF for free.

More details

  • Words: 5,139
  • Pages: 25
Murder in Perugia

Can Water Go Upstream?

The Break-In: Applying More Spin

The first part of this presentation examines the disturbing break-in at the sealed cottage where Meredith Kercher was brutally murdered, and which was discovered by Italian police on Wednesday, 18 February 2009, when they entered the cottage with authorisation in order to fetch personal items of the Italian flatmates. Supporters of the two remaining suspects (Raffaele’s legal team and Amanda’s home town blog) were quick to use the detection of this break-in as representative of either the shoddy police custody of the cottage, or - more importantly for those who still believe in the “lone-wolf” theory - how the cottage actually may have been entered by a single murderous thief through Filomena’s window on the evening of 1 November 2007. This presentation shows that these suppositions, in particular the latter, are rubbish. The last part of the presentation takes a light hearted and ironic look at the possible involvement of two groups in the decision to carry out the break-in detected last week. It’s obviously satiric tone (laced with some true facts) demonstrates that neither of the two groups could actually have been involved in that manner in the break-in. I should stress that I have no doubt that the two remaining suspects are receiving only top quality legal support from their respective Italian legal teams, and that the professionalism and ethics of the Italian legal teams is beyond reproach, in particular from the perspective of the quality of their representation of their clients in this case. The situations presented here are related to ideas or event relationships which have arisen from the in-depth multi-point-ofview, multi-timezone, and multi-cultural discussions and information found on the following excellent discussion boards: http://truejustice.org/ee/index.php http://perugiamurderfile.freeforums.org/index.php Any irony or sarcasm which may be encountered in the presentation or our discussions is not meant by any means to trivialise the pain and suffering, and butal senseless murder of Meredith, nor to reduce her memory. (Since she has no means to reply to any comments herein or scenarios described in other presentations, and the repeated use of her name in this context would only further hurt anyone close to her, in some circumstances I sometimes refer to Meredith simply as “the victim”.) As we go through the scenarios of what may have happened in the crime, the only moment which is truly important is the day when the evidence is presented in court, like in any other serious crime case. I can only hope that there will be one single ending, that justice is served to those responsible for each of the crimes which have been determined by the Italian judiciary. I am buoyed by the fact that the victim’s family has continued to express confidence in the Italian justice system. Special thanks to discussion board posters Catnip and Nicki for translation and language support. - Kermit (25 February 2009) email: [email protected]

The News: La Nazione reports on the break-in The Mystery of Via della Pergola - Forensic Police Detect Trespassing Clues - Postal Police Check YouTube Whoever got into the house may have betrayed themselves. There is at one least clue, left behind during their departure, that could give the Flying Squad an answer. It was an item, perhaps a leaflet or object found by the Rome scientific police which - according to the leading hypothesis - was dropped by one of the trespassers of the house, and related to Meredith Kercher, the English student murdered on 1 November 2007 and for which the trial against her “friend” Amanda Knox and boyfriend Raffaele Sollecito is under way. Perugia, 20 February 2009 - The “intruders” may have betrayed themselves. They left at least one clue, during their escape, that might help the flying squad track them down. It was an item, perhaps a leaflet found by the Rome scientific police that - according to the main hypothesis - was dropped by one of the trespassers of the house, and is related to Meredith Kercher, the English student murdered on 1 November 2007 and for which the trial against her “friend” Amanda Knox and boyfriend Raffaele Sollecito is under way. The day after the discovery of the “raid” on the cottage at via della Pergola 7 - still under seal - investigators are already at work. The forensic police laboratories are analysing the three cigarette butts found in Laura Mezzetti’s room, the four knives “positioned” as if to convey a worrying message, the plastic envelope with the state police logo, and also the plastic flowerpot which was used to break the glass of the window at the rear of the villette. All to find one print or one genetic trace that could give a name and a face to the intruders. Even if the examining judges are inclined to exclude the trail of idiots and macabre fetish collectors, the postal police have started checking the Internet - and, in particular, YouTube - to see if a stupid filming of the breached crime scene took place. It is almost impossible to verify whether anything was taken away. The Flying Squad agents found the house ransacked. Even Meredith’s suitcase. Where the victim’s clothes and underwear were kept, even that had been rifled through. The same thing happened to the things which Amanda had under her bed: from there came at least two of the four knives spread through the cottage in a fine display. Those knives of the American were still in their original wrapping and for this reason had never been bagged for analysis. It is impossible that they could be the murder weapon. Meanwhile the Flying Squad has acquired - and is viewing - the pictures recorded by the San Antonio parking lot CCTV security camera, in front of the cottage. The same fine-toothed combing as after the murder. As for the motive, nothing obviously stands out, but to the examining judges it looks like yet another staging. - Erika Pontini

Terrace balcony

RAD I A TOR

Amanda’s room

RAD I A TOR

The victim’s room

Let’s refresh our memory of the internal layout of the cottage and the intruders’ point of entry:

Kitchen window broken by intruders with a flower pot. Access gained to the cottage from the balcony.

RAD I A T OR

Laura’s room

Filomena’s room Fridge Shelves

The Reaction of the Suspects’ Entourages Supporters of both Raffaele and Amanda were quick to use the break-in to highlight supposed problems in the police investigation or management of evidence. Nick Pisa reported on the break-in:

"Sollecito's lawyer, Marco Brusco , said: "This break-in just shows what we have always said - anyone could get into the house. It p Kercher."

(Marco Brusco, member of Raffaele’s legal team)

If we lend some structure to his statement, he is concluding / stating as proof: •

The intrusion proves that it is easy to get into the house and tamper with the crime scene



The intrusion proves that a thief broke into the house and carried out the murder

Let’s look at how the break-in was carried out and what it “proves” …

The iron balcony handrail aids scrambling onto the balcony. From there an intruder can take his time to break into the kitchen.

The iron bars of the boys’ outer security gate provide a handy ladder to climb up to the triangular eave in the corner of the old and new wings.

Meredith case: break-in at house, police view film footage (AGI) - Perugia, 19 Feb - The Perugia Flying Squad investigation continues after the break-in by unknown persons which was discovered yesterday morning in the cottage in via della Pergola where, during the night of 01-02 November 2007, English student Meredith Kercher was killed. According to the investigators’ reconstruction, whoever entered into the murder house (on which there were still seals) did so by climbing onto the terrace looking over the rear of the property, then by breaking the glass of the kitchen window and thereby getting themselves inside.

About a hundred yards down Via Sant’Antonio, the road is at the same height as the hillside terrain. An intruder could start a discrete walk towards the lower level of the cottage from there.

The Reaction of the Suspects’ Entourages (cont’d) Marco Brusco is right about his first point: the cottage is easy for someone to break into… through the kitchen window. And if someone breaks into it, then it is easy to tamper with the crime scene. You don’t have to go to the Daisyhill Detective Academy to understand that. However, for me it’s a non sequitur to state that the intrusion proves that a (lone) thief broke into the house and carried out the murder. I wouldn’t even call that Spin. Just silly. Meanwhile, thousands of miles away in Seattle, on Amanda’s Home Town Blog, we saw the reaction of Ms. Dempsey, a Food Blogger converted to author of a true crime book about “the story behind the murder of Meredith Kercher, the case against Amanda Knox”. (I don’t want to ruin the book for you, but my bet is that it will conclude that Amanda was a peripheral figure in the events of the night of 1 November 2007 and the morning of 2 November 2007.) “So much for the theory that nobody would enter through a window visible to car) or that the neighbors would surely spot anybody coming in through a window” It’s surprising that Blogger Dempsey makes this erroneous statement, especially since she has travelled on more than one occasion to Perugia. Let’s all analyse together who can see what from where:

The location of the balcony and the kitchen on the other side of the house excludes any of the neighbours being able to see anything. The only nearby building with a window which may offer a view of the oblique angle where the cottage kitchen window is situated, is a science and technical institute at the west end of the San Tommaso convent. Let's assume the break-in was at night. No one in that building would have been looking out, across the brightly lit road, and into the contrasting darkness beyond. Perhaps if someone parked his/her car in the far right part of the parking lot, on the edge overlooking Via Sant'Antonio, they may have seen something. However, this parking lot wouldn't have any movement in the wee hours of the morning. The angles of the old and new wings of the cottage block the view of anybody to the left of the blue line. Nobody on this side of the blue line can see the balcony or the kitchen window.

Balcony Kitchen window

High window of San Tommaso convent / science institute

Sra. Nara’s flat

Last flat of neighbours overlooking the cottage

West end of the San Tommaso convent / science and technical institute

This high window of the convent / science and technical institute is possibly the only nearby building which has a view of the kitchen window. (The kitchen window itself is on the other side of the cottage. This image depicts the front door)

Beyond the convent / institute, there is just the long old city wall, and the empty space of the Bulagaio ravine.

Cottage hidden by these trees

What did Amanda’s Home Town Blog say? "So much for the theory that nobody would enter through a window visible to cars) or that the neighbors would surely spot anybody coming in through a window.” Well, we have seen that the second part of her comment is irrelevant, as there aren't any neighbours to see anything happening at the kitchen window, because it isn’t in view of the nearby flats. What about the first part of her comment ... is the kitchen window very visible to cars? Let's take a drive along Via Sant’Antonio, approaching from the east (only the first 20 seconds of this video are relevant):Ms. http://www.youtube.com/watch?v=Vsbq7T8Tn4M Dempsey should speak for herself, but I understand that her argument is

the following:

The neighbours live to the south of the cottage, unable to see thesay - people kitchen window

that one of the many reasons which makes Filomena’s window an unlikely entry point, is that it is in full view of many neighbours and passers-by

- however, if the kitchen window was used for a break-in, and it is visible by neighbours, then Filomena’s window could also have been used for a break-in, in spite of being in view The Bulagiao ravine falls sharply The kitchen window is here, but it can not be seen from a car due to the blur caused by the iron guard rail.

from the base of the cottage on the north side. No one would be viewing the kitchen window from here.

We see that the iron railing prevents a driver or a passenger in a car from seeing the kitchen window of the cottage through the blur. Also, in the case of a single person in a car, we can conclude that in the middle of the night, on the winding Via Sant'Antonio, a driver would be concentrating on driving and not having an accident. No. No one in a car would be capable of shouting out, "Hey, look! There's a burglary going on over in yonder cottage!" This is not a walking route, so you wouldn't find stargazers on a midnight stroll either.

The kitchen window is easy to break into for three reasons: • It is on the north side of the cottage away from the view of neighbours (or drivers on the Via Sant’Antonio) • It does not receive illumination at night • It is easy to climb up to. You don’t have to be Spiderman. From the balcony a burglar can pry open the kitchen window from a comfortable standing position

So let’s forget about the kitchen window!!! What is important to Raffaele’s and Amanda’s and Rudy’s legal situation is an improbable break-in through Filomena’s window!!! • Filomena’s window is just a few metres from the roadway, under the view of many neighbours on the west side of the carpark • It receives night-time illumination from the carpark and streetlamps • It is not easily accessible for a thief. Call Spiderman or a gymnast …

… OR … call Amanda’s hometown blogger! I admire Ms. Dempsey’s devotion to Amanda: a nearly 60 year old food blogger who enjoys pasta is ready to risk her bones for the cause!!

Now that we've dispatched The Entourage's perspective in Seattle, let’s return to Raffaele’s legal team. What did Marco Brusco say? "It proves how easy it is to get into the house and tamper with the crime scene ... it proves what we have always said that a thief broke into the house and murdered poor Meredith Kercher.” We’ve seen that the first part is true. It is easy to get into the house ... BUT NOT THROUGH FILOMENA's WINDOW!!! And tamper with the crime scene? Of course, someone could have taken a pneumatic jack hammer to the house too ... but in both cases, the police would detect the intrusion. And in fact, on 18 February 2009, police found that seals on the kitchen window were broken and the window itself was broken …. I would ask the defence teams: is there any evidence in the days and weeks following 2 November 2007 that seals were broken on the doors or windows, and that doors or windows were broken when the main forensic work was being carried out? Raffaele's Team is not going to convince many persons if this is their demonstrative argument for DNA contamination. I don’t think I have to add that the recent intrusion in the cottage does not prove that Meredith died at the hands of a lone-wolf thief. In fact, everything points to more than one wolf. Defence teams: get back to work!!

Two Scenarios for Intrusion: Let me start this second part of the presentation by telling you my conclusion: I think it is obvious that it is not only improbable but also supported only by conjecture and not evidence, to suggest that the legal or personal or PR entourages around Raffaele and Amanda may have been involved in the recent break-in at the cottage. To get to that conclusion, I performed two “walk-through” scenarios. While the scenarios are full of well-intentioned irony, I should say very seriously that I do not Scenario mean to suggest that the persons who are close1: to the suspects are in any manner whatsoever linked to the break-in or to any other illegal behaviour.

The Italian Connection

Good idea,

Now,But, whatDon can Don Francesco we do?… … Francesco

Rule #1: Learn from Marco, I’m … Bongiorno has there’s your prior experience worried about to learn Marco, from something else: I want how things Amanda’s … Of course! team about to I how feeleasy more to talk are going … get our I soldi sono message comfortable Remember the knife it is to break into in out. the cottageexpressing … come grado di that our legal team far myself intornare closer “found” in our first visit Italianin su Va l'acqua. * Capito tobene the cottage? Bo y, yo u’re Yeste rday, Whe nd All he A Let Har go ing to all his He’s need Day Him ’ss This incident showed: 1) how ca rrypoorly tha troubl es t Sixty -t 2) is love Nigh Be Italian cops secure crimewe scenes, igh ted … seem how the Italian cops do aso job in Four apoor lon far gaway time gathering evidence, and 3) how easy it is to contaminate evidence. (Well, okay …Knife “D” could have been thrown or dropped from the street, but I won’t mention that) History is about to repeat itself … but with some differences: … this time, it will be the flatmates who provide the knives, the event will be inside the cottage, and it will be the police who discover it! Ha Ha Ha Ha-a-a!!!!

* “money is able to make water go back upstream” ( Intercepted Sollecito Family conversation )

Another Scenario for Intrusion:

Scenario 2:

Seattle Secret Recipes

In Fort Knox, a secret meeting is ending … Um … I would really like to, The meeting is over, but you may have noticed but I would like to talk that I’m dedicating very little about a highly time to this case any more. I need confidential a volunteer matter not Oh no, In Dave fact,- none. Don’t ask why. on the to gothe to Perugia everybody laughed at me and my acoustic tests last timeagenda. I went and do some . Anyways, I have exams at I hope you “plumbing” … Paul the Daisyhill Detective Well that was pass this time. are you up to it? you don’t Academy on February 13 I hope stupid! I would Who’s next? Anne, noarrest thanks, and 14. speak indiscretely youyou too!get Joe?I wanted to avoid your facts What wrong.about BTW, no of Amanda’s case. one mentioned a bloody that option, but And the Judge? you Kelly? fingerprint. At least you were we’reCan down theit? youtodo right about her birthday dregs. Where is she?!

an e Show M h T e tiv c The e et Foo This D d Bl e w h ogg eek T er ’ s s Sm trat ear egy Mig : nini

From:http://transcripts.cnn.com/TRANSCRIPTS/0901/29/ng.01.html

Yeah, well, I don’t NANCY GRACE: To trial lawyer, high-profile attorney out of think I’m too K Seattle, Anne Bremner, spokesperson welcomefor in friends Europeof Amandaelly Knox, weigh in, Anne. after I told the to get over ANNE BREMNER, DEFENSE Kerchers ATTORNEY, SPOKESPERSON, Go ahead, it and support I’LL FRIENDS OF AMANDA KNOX: Well -- this is just horrific that Then why Dave. You Amanda. go!! don’t the charge against Amanda. There is no physical evidence, you try know you canThe Nancy. There`s no bloody fingerprint of hers in the Food trust us. bathroom. There`s nothing, absolutely nothing to tie her to Blogger?

The Hot Shot Lawyer

Are you kidding? I would get arrested Theon arrival for making unsupported accusations tha udge J , and sending that on Washington State letterhead to the Italian Judicial authorities with a copy to Prime Minister Berlusconi!

In Fort Knox, a secret meeting is ending …

QuickTimeª and a decompressor are needed to see this picture.

QuickTimeª and a decompressor are needed to see this picture.

to avoid GetI wanted smart! Cook! I have that option, but a mission for you. we’re down to the dregs. Where is she?!

an e Show M h T e tiv c The e et Foo This D d Bl e w h ogg eek T er ’ (all S together, sinsunison) trat mea e gy: r MiCook!!!” “Captain g nini

At the helm of the U.$. Enterpri$e

Kelly

The Hot Shot Lawyer

The e Judg

InGlasses! Fort Knox, Wait! My Mission

QuickTimeª and a decompressor are needed to see this picture.

a secret meeting is ending …

I hope you take them off when you take your undercover photos with I wanted to avoid Mignini andCook! Patrick. Get smart! I have that option, but a mission for you. we’re down to the dregs. Where is she?!

QuickTimeª and a decompressor are needed to see this picture.

Man he Show T e tiv c The e et Foo This D d Bl e w h ogg eek T er ’ (all S together, sinsunison) trat mea e gy: r MiCook!!!” “Captain g nini

At the helm of the U.$. Enterpri$e

Kelly

The Hot Shot Lawyer

The e Judg

InGlasses! Fort Knox, Wait! My Mission

QuickTimeª and a decompressor are needed to see this picture.

a secret meeting is ending …

Okay, so you saw me incognito again on a mission. I’m thinking of Now that you have brought it up, how putting my photo of Stephanie is the book coming? We are This Delete back button useful notofonly Kercher’s onisthe cover my counting on you to set Amanda’s forbook! bothersome posts whichand question And as for Mignini Patrickif history straight. However, I’m a little Amanda might just possibly … the surprise willmaybe be theirs when concerned about your authoring could havetheir some knowledge of or they see photos in my book! experience. What ever I hope youhappened take themto off involvement in the crime …. I also use They’ll never remember who I am!! QuickTimeª and a decompressor that other title you announced …? when you take your this button delete my own posts!! In are needed to see this to picture. undercover photos with fact, I wanted to avoid Mignini andCook! Patrick. my C.V. doesn’t even mention my years as a Food Get smart! I have that option, but Blogger! a mission for you. we’re down to the dregs. Where is she?!

an e Show M h T e tiv c e At T this he point, et Foo Cook, we just need This D d Blconvert even those results that will e wee ogg Th k er of Amanda’s ’ who aren’t convinced (all S together, sinsunison) trat mea e galibis. Don’t risk further insinuations r MiCook!!!” y: “Captain g nini

At the helm of the U.$. Enterpri$e

Kelly

The Hot Shot Lawyer

like your infamous and sinister “hangover” post.

The e Judg

InGlasses! Fort Knox, Wait! My Mission

QuickTimeª and a decompressor are needed to see this picture.

a secret meeting is ending …

Okay, so you saw me incognito again on a mission. I’m thinking of Now that you have brought it up, how putting my photo of Stephanie is the book coming? We are counting This Delete back button useful notofonly Kercher’s onisthe cover my on you to set Amanda’s history forbook! bothersome posts whichand question And as for Mignini Patrickif straight. However, I’m a little Amanda might just possibly … the surprise willmaybe be theirs when concerned about your authoring could havetheir some knowledge of or they see photos in my book! experience. What ever I hope youhappened take themtooff involvement in the crime …. I also use They’ll never remember who I am!! QuickTimeª and a decompressor that other title you announced ? when you take … your this Okay, button to delete my own are needed to see thisokay. picture. I’ll ease off aposts!! little onInthe undercover photos with victim. Nowfact, I’m going after the I wanted to avoid Mignini andCook! Patrick. my C.V. doesn’t even mention people who saw me at my the years last as a Food Get smart! I have that option, but Blogger! money-making dinner for Amanda. a mission for you. we’re down to the dregs. Where is she?!

an e Show M h T e tiv c e he point, At T this et Foo Cook, we just need This D d Bwill results which the none wee logconvert Th g k e ’ r (all S together, sinsunison) believers to our cause … it will trat mea eg require effort and skill to bring to our r y: “CaptainMiCook!!!” g nini

At the helm of the U.$. Enterpri$e

Kelly

The Hot Shot Lawyer

side those who aren’t convinced of Amanda’s alibis. Don’t risk further insinuations like your infamous and sinister “hangover” post.

The e Judg

In Fort Knox, a secret meeting is ending …

QuickTimeª and a decompressor are needed to see this picture.

QuickTimeª and a decompressor are needed to see this picture.

Okay, okay. I’ll ease off a little on the victim. Now I’m going after the people who saw me at the last money-making dinner for Amanda.

Man

The truth is a minor detail. This is myThe Show e tiv plan: applying the Anne Bremnercschool The e t Foo of debate, I’ve declaredDethat This d Bl e w h oggat the Amanda K “these are the same ‘people’ T who believed they saweeme k’s emerge from a police car er s Buttrathe Sm tegytruth is, they DID see you. ear Exactly! That way, if I deny Mig : nin arriving in a police car, then But i no one said you arrived in a people will think I actually didn’t police car, only that you were at that At the helm of the U.$. Enterpri$e go!! money-making dinner for Amanda..

Kelly

The Hot Shot Lawyer

The e Judg

In Fort Knox, a secret meeting is ending …

QuickTimeª and a decompressor are needed to see this picture.

QuickTimeª and a decompressor are needed to see this picture.

I insist and I won’t back down!! Raffaele and Amanda could not have seen the gate!! All you have to do is shuffle to the right until the pink building blocks your view!!

an e Show M h T e tiv c The e et Foo This D d Bl e w h ogg eek T er ’ s s Sm trCook, ateg we really need you to work on ear y Mig

At the helm of the U.$. Enterpri$e

Kelly

: nini your ambiguity - it’s the enemy of budding crime journalists. And also, you have to get your facts right, or acknowledge errors or misunderstandings instead of forever denying contrasting evidence. For example, the issue of if you can seeTthe he cottage gate The from Piazza Grimana. dge Just look at u J Hot Shot this:

Lawyer

In Fort Knox, a secret meeting is ending …

QuickTimeª and a decompressor are needed to see this picture.

QuickTimeª and a decompressor are needed to see this picture.

Can I be Donatello this time? I’m ready! If you hear a camera clicking, that’s me!!

We’ve talked enough. Now’s the time for action: you’ll go to Perugia to cover the trial on February 13 and 14. But in the evening you will put on your Ninja Turtle outfit and sneak into the cottage through the kitchen window. Throw things around … pretend to have a Satanic Mass! I think you know what I mean …

an e Show M h T e tiv c The e et Foo This D d Bl e w h ogg eek T er ’ s s Sm trat ear egy Mig : nini

At the helm of the U.$. Enterpri$e

Kelly

The Hot Shot Lawyer

The e Judg

Final (and serious) Conclusions: The Impact of the Break-in at the Cottage I must admit that when news broke about the break-in at the cottage on 18 February 2009, I was angry and concerned that somehow it could impact in the trial (for example, by planting doubt about the Italian police’s protection of evidence, or by damaging evidence which could still lay in the cottage). However, upon examining how and where the intruders broke in, my concern about the impact in the trial has dissipated. We have seen that short of stationing armed guards there 24 x 7 x 365, there isn’t much more that the police can do. Indeed, it was the police who discovered the break-in, and who took immediate measures to analyse the new crime scene within a crime scene. We can assume that after over one year since Meredith’s brutal and senseless murder, and over six months since the end of the investigation, the principal forensic and reconstructive evidence has been gathered from the cottage. Why maintain the seals on the cottage, then? I believe that Prosecutor Mignini - in addition to the evidence which he gathered in the investigation - is still hoping for some sort of confession from Amanda, Raffaele or maybe even Rudy. That possibility is not too far-fetched: Raffaele has lately been conspicuously non-supportive of Amanda. If a confession were to occur, then it’s of great interest to apply the data from the confession to the crime scene, hence the desire to maintain it in its state from the time of the crime. One could speculate, perhaps, that one of the suspects’ teams arranged the break-in to ensure that a future “partial” confession would only bring minor and not major legal inconveniences. However, that’s just speculation. While my concern for the trial has dissipated, I am still angry about the desecration of the site. For the Kerchers and Meredith's friends, having some intruders walk over her blood, drip wax around, stir up her belongings, must be a like a punch in the stomach. The possible spoiling of the state of the cottage interior, however, doesn’t impact in the inexorable and unstoppable advance of the the trial as it is progressing today, nor on the quality of the evidence upon which this legal process is based. While I fully respect the right of the suspects to silence, and also their right to lie, I desperately hope they they invoke neither of these rights, but rather that they finally open up and reply honestly, completely and truthfully to all inquiries in the trial.

Related Documents

Internal Flows
December 2019 15
River Flows
November 2019 15
Call Flows
May 2020 10